Sales and Operations Management Trainee PenskeSales and Operations Management TraineeCharlotte, NCFull timeWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
NewHR Operations Consultant First Horizon BankHR Operations ConsultantCharlotte, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Run case intake and triage operations: assess incoming cases on severity, complexity, and expertise required; route to the appropriate Risk Consultant, AR Consultant, or external partner; design and refine the triage framework, escalation protocols, and SLA expectations .
Manager, Operations (Distribution Center) Spencer'sManager, Operations (Distribution Center)Charlotte, NCWhether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. The Operations Manager oversees the daily operations at our Charlotte Distribution Center to ensure efficient merchandise flow, optimize productivity, and maintain budget performance.
NewEntertainment Team Lead CarowindsEntertainment Team LeadGastonia, NC$60,000–$72,000 / yearSee Cedar Fair - Charlotte Terms & Conditions at https://www.cedarfair.com/legal and Privacy Policy at https://www.cedarfair.com/privacy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. Positions vary on parkwide Entertainment operations and programming ranging from working with the Character Program, Special Event/Festival programming, Technical/Production team, Costumes/Cosmetology team, or even in a Stage Management capacity with the Shows team.
NewLead, Dev SecOps (Charlotte, NC/Stamford, CT) United RentalsLead, Dev SecOps (Charlotte, NC/Stamford, CT)Charlotte, NCOperate Cisco AI Defense across the four major capabilities: Model & App Validation (algorithmic red-teaming with gate evidence), Runtime Protection (prompt injection, jailbreak, data exfiltration filtering), Knowledge Security (data loss prevention and control), and Cloud & Asset Visibility (AI inventory across AWS/GCP/Azure/Oracle). Define and enforce AI guardrails policy including data classification enforcement, prompt injection defense, output safety controls, and agent action/tool-use limits partnering with development and product teams.
NewLead Dental Assistant Novick EndoLead Dental AssistantFort Mill, SC$26–$29 / hourThis role requires advanced competency in chairside assisting, sterilization protocols, and patient communication, as well as the ability to support front desk operations including patient check‑in, check‑out, and scheduling. Novick Endodontics is a patient centered specialty practice in Charlotte dedicated to providing comfortable, high quality endodontic care through advanced technology and evidence based techniques.
Shift Lead 1 LESLIES POOLMART INCShift Lead 1MATTHEWS, NC$15–$17 / hourWe operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. Minimum of one year of retail experience (external) or proven track record in the capacity of a Lead for at least 6 months with successful completed testing on Basic, Intermediate and Advanced training modules (internal).
Lead Business Strategy & Planning Analyst USAALead Business Strategy & Planning AnalystCharlotte, NC$127,310–$243,340 / year8 years of data and/or analytics or strategy consulting experience; OR a minimum of 6 years of data and/or analytics or strategy consulting experience and up to 2 years of progressive functional business relevant experience for a total of 8 years of combined experience; OR Advanced Degree in Business, Science, Finance, Economics or related discipline and 6 years of experience in data and/or analytics or strategy consulting. Collaborates with key stakeholders to evaluate and uncover complex or critical strategic insights related to Profit & Loss performance including Product Strategy, Pricing, Marketing, Sales, Credit Risk, Distribution Channels, and Member Experience.
IT Program Manager - Delivery Lead BC ForwardIT Program Manager - Delivery LeadCharlotte, NC$64–$64.52 / hourFull timeThe ideal candidate will have strong experience in portfolio financial management, delivery governance, and cross-team coordination and a proven ability to lead end-to-end financial operations, enhance tooling and reporting, and improve forecasting and chargeback models. We are seeking an experienced IT Program Manager - Delivery Lead to drive financial stewardship and delivery operations across a portfolio of products within Financial Operations.
NewCatering Lead Panera BreadCatering LeadCharlotte, NCBe an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.
Business Support/Operations Analyst BC ForwardBusiness Support/Operations AnalystCharlotte, NC$44–$44.62 / hourFull timeThe ideal candidate will have strong experience in logistical and business analysis support, executive communication, and MS Office productivity, and a proven ability to operate effectively in a high-pressure environment while driving clarity, organization, and timely delivery. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NewLead Veterinarian Banfield Pet HospitalsLead VeterinarianMatthews, NC$128,635–$185,806 / yearHIRING QUALIFICATIONS / COMPETENCIES Leadership Plans and Aligns Drives Vision and Purpose Develops Talent Manages Conflict Financial Acumen Managers Complexity Functional Attracts Top Talent Communicates Effectively Drives Results Ensures Accountability Functional/Technical Skills CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task – Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. The Area Chief of Staff partners with the Practice Manager (if applicable) to drive the culture and delivery of quality care by the veterinary provider team (DVM, CVT, VA) in their assigned hospitals to ensure that every pet receives consistent care aligning with our six domains of quality (safe, effective, patient/client centered, timely, efficient and equitable care.
NewShift Lead Registered Veterinary Technician (RVT) Banfield Pet HospitalsShift Lead Registered Veterinary Technician (RVT)Newell, NC$23.43–$33.84 / hourLeadership Responsibilities: Assist Practice Manager in developing an efficient, productive hospital team that provides the highest quality care and service to the most pets and clients, following all Banfield protocols and practices, as well as all local, state and federal laws, focusing the team to achieve practice priorities while building our culture and brand. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, educating them about their pet's health, performing or preparing procedures that do not require veterinarian assistance, completing preparatory work for other procedures, and monitoring hospitalized or surgical pets.
NewVeterinary Technician Shift Lead (RVT) Banfield Pet HospitalsVeterinary Technician Shift Lead (RVT)Davidson, NC$23.48–$33.84 / hourWe are committed to helping you grow as a vet tech by providing: Performance Development Plans (PDP) are designed to help you define and achieve your career goals Annual CE allowance Practice-paid continuing education opportunities along with the opportunity to attend partner conferences Free membership to NAVTA, practice-paid subscriptions to VetFolio, and VetGirl. Support Practice Manager in hospital labor management May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.
NewShift Lead Licensed Veterinary Technician (LVT) Banfield Pet HospitalsShift Lead Licensed Veterinary Technician (LVT)Rock Hill, SC$23.43–$33.84 / hourWe are committed to helping you grow as a vet tech by providing: Performance Development Plans (PDP) are designed to help you define and achieve your career goals Annual CE allowance Practice-paid continuing education opportunities along with the opportunity to attend partner conferences Free membership to NAVTA, practice-paid subscriptions to VetFolio, and VetGirl. Support Practice Manager in hospital labor management May assist Practice Manager in the selection, training, and day-to-day supervision of the paraprofessional team Assist Practice Manager in creating an environment where a team can deliver quality, efficient and effective veterinary care to pets.
Product Owner / Business Analyst / Delivery Lead BC ForwardProduct Owner / Business Analyst / Delivery LeadCharlotte, NC$53–$53.55 / hourFull timeThe ideal candidate will have strong experience in Agile product ownership, business and systems analysis, and SQL/Oracle data analysis and a proven ability to translate business needs into clear system requirements and manage a technology backlog to delivery. Serve as Product Owner delegate for Global Payments Operations, partnering with business leaders, operations product owners, and SMEs.
Senior Production Support and Technical Lead BC ForwardSenior Production Support and Technical LeadCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in Base24 on HP NonStop, ISO 8583, and ATM/POS transaction processing and a proven ability to lead L3 support operations, resolve production issues, and coordinate cross-functional delivery. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Product Operations Lead | Southpark Lululemon Athletica IncProduct Operations Lead | SouthparkNC$21.50–$24.74 / hourEmployment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.
Retail Operations Lead PetSmart LLCRetail Operations LeadCharlotte, NCStore Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy.
AML Refresh Operations Lead Bank of AmericaAML Refresh Operations LeadCharlotte, North CarolinaProven ability to work in a team environment, organize work & prioritize tasks, handle multiple assignments simultaneously, successfully meet tight deadlines while ensuring data accuracy/integrity, and ability to work and execute with minimal supervision or remote management. The Business and Commercial Banking AML Refresh Operations organization, part of Global AML Operations, is hiring an Operations Lead to support our Anti Money Laundering, Know Your Customer/Client Due Diligence, Refresh Global Operations.
Operations Lead - Southpark Mall Alo LLCOperations Lead - Southpark MallCharlotte, NCTo build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
Operations Lead - PT At Home Group IncOperations Lead - PTMatthews, NCThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
Procurement Operations Lead 3A Composites Holding AGProcurement Operations LeadDavidson, NCWith manufacturing facilities in Benton, KY, Statesville, NC, and Glasgow, KY, and sales and marketing offices in Davidson, NC, our industry leading brands include: FOME-COR, SINTRA, GATOR, DISPA, DIBOND, LUMEX G and ALUCOBOND PLUS. About 3A Composites: 3A Composites USA specializes in the manufacturing of leading substrates for the graphic display, architectural and framing markets in North America, South America and Central America.
Client Operations Lead Barry'sClient Operations LeadCharlotte, North CarolinaSupport in regular deep cleaning, organization, and service of common areas, including the lobby space, FuelBar, Red Room/Lift/Ride spaces, retail shelves, locker rooms, hallways, and storage areas. Communicating with studio leadership, peers: the candidate must provide information to supervisors and co-workers, by telephone, in written form, e-mail, text, or in person in a timely and efficient manner.
GTM Operations Lead NAVEX Global, Inc.GTM Operations LeadCharlotte, NCThis role does not include direct people management responsibilities; instead, it provides leadership through deep subject matter expertise, process ownership, mentorship, and cross-functional collaboration. GTM Operations Lead is a senior individual contributor responsible for leading complex revenue operations activities while serving as a trusted operational expert for the Center of Excellence Team.
SOACC Operations Lead - 2nd shift Bank of AmericaSOACC Operations Lead - 2nd shiftCharlotte, North CarolinaAdditionally, the lead works collaboratively with line of business partners such as protective services, life safety, duty officers, intel as the first point of escalation for investigation requests into the Security Operations work product. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
Clinical Pharmacist - Central Pharmacy Operations Lead Novant HealthClinical Pharmacist - Central Pharmacy Operations LeadCharlotte, North Carolina2 years of experience for Infectious Diseases/Antimicrobial Stewardship roles: ASHP - accredited PGY2 Infectious Disease residency OR minimum of 2 years of equivalent clinical pharmacy experience in infectious diseases/antimicrobial stewardship, required. In this role, you’ll lead daily front-end pharmacy operations while partnering closely with IV room leadership and interdisciplinary teams to ensure seamless, high-quality care delivery.
Branch Operations Lead WorldpacBranch Operations LeadCharlotte, North Carolina$17–$19 / hourFull timeOpportunity Information: Worldpac, a leading name in automotive parts distribution, is looking for a Branch Operations Lead that will be responsible for assisting Assistant Branch Operations Manager and Branch Operations Manager in leading daily warehouse operations. While performing the duties of this job, the team member is regularly exposed to moving mechanical parts and occasionally exposed to high places, fumes, or airborne particles, and toxic or caustic chemicals.
Martech Enablement Operations Lead Connect Holding LLCMartech Enablement Operations LeadCharlotte, NCBacked by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. You will drive the data insights & AI usecases for customer engagement experiences, across multi-channel marketing (Doo2Door, Outbound Calling, Email Marketing, Digital Marketing) and other core Martech solutions.
Infrastructure Operations Lead Cloud and AI GenAI Enablement Humana IncInfrastructure Operations Lead Cloud and AI GenAI EnablementCharlotte, NCRemote$142,300–$195,700 / yearProvide senior level expertise on decisions and priorities regarding the enterprises overall Cloud Operations strategy, consumption, and optimization opportunities - understand Cost controls and the various cost optimization techniques. This leader will explore and prototype AI-driven solutions to automate incident response, predict system failures, summarize complex telemetry data, and develop intelligent copilots to support Operations teams.
Remittance Operations Lead - 2nd Shift First American Payments SystemsRemittance Operations Lead - 2nd ShiftCharlotte, North CarolinaReasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to . In line with our commitment to employee wellbeing, our total rewards benefits package is designed to support the physical, financial, and emotional health of our employees, tailored to meet their unique and evolving needs.
Remittance Operations Lead - 2nd Shift Deluxe CorpRemittance Operations Lead - 2nd ShiftCharlotte, NCReasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to deluxecareers@deluxe.com. There is a reason we boast numerous awards like âGreat Place to Work Certifiedâ and âBest Place to Workâ For Moms, Dads, LGBTQ, and Veterans (just to name a few).
Lead, Ground Operations Veho Tech IncLead, Ground OperationsCharlotte, NCYour leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners. Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
Lead, Ground Operations, Charlotte, NC Veho Tech IncLead, Ground Operations, Charlotte, NCCharlotte, NCYour leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners. Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
Lead Securities Operations Specialist - NC StratAcuity Staffing Partners IncLead Securities Operations Specialist - NCCharlotte, NC$53–$57 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Job Summary: In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Business Execution and contribute to large-scale planning related to Business Execution deliverables.
Operations Production Lead NanoXploreOperations Production LeadNewton, NCFull timeAssistpersonnel with manufacturing processes including equipment layout, workflow, assembly methods, and workflow utilization. Abide by all Company polices including, auditsbut not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the RMCAT Employee Handbook.
NewData Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Matthews, NC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Lead Securities Operations Specialist - Citizen-Development/Analytics Transformation Wells Fargo & CoLead Securities Operations Specialist - Citizen-Development/Analytics TransformationCHARLOTTE, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Manage and develop expertise in the following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
Operations Team Lead (Injection Molding Nights) Reynolds Consumer Products IncOperations Team Lead (Injection Molding Nights)Huntersville, NC$66,000–$80,000 / yearWe need you to have: High school diploma or equivalent 3+ years of manufacturing or warehouse team lead experience Advanced PC skills, including Microsoft Office Experience with manufacturing systems such as SAP or Oracle Experience with timekeeping systems such as SAP, ADP, or Kronos Excellent written and verbal communication skills; ability to communicate at all organizational levels 3-5+ years of experience in operations or a related field. Coordinate line assignments for packers and line technicians Coordinate material set-up and material returns for packaging changeovers Coordinate changeover job packets with line technicians Conduct daily SAP downtime coding Assist on the production floor with production support and audits.
Operations Team Lead (Thermo Nights) Reynolds Consumer ProductsOperations Team Lead (Thermo Nights)Huntersville, North Carolina$66,000–$90,750 / yearThe Operations Team Lead is responsible for directing and coordinating employees during assigned shifts, including packers and relief team members. We provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment.
Lead Sr. Network Operations Engineer (Network Security - Palo Alto/Zscaler) Engineer The Vanguard GroupLead Sr. Network Operations Engineer (Network Security - Palo Alto/Zscaler) EngineerCharlotte, North CarolinaDefines and governs Zero Trust access architectures using Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), enabling secure user-to-application connectivity without traditional network-based trust models. Demonstrates expert proficiency with Palo Alto firewalls, Palo Alto Cloud Security, and Zscaler Zero Trust Exchange services, including troubleshooting complex, multi-tier network and security architectures.
Lead Securities Operations Specialist Wells Fargo & CoLead Securities Operations SpecialistCharlotte, NCOversee and develop subject matter expertise across key operational areas, including Client account onboarding, Cash payments and funding operations, Customer service operations, Custodial operations, Securities settlement services, Structured loan operations, and General ledger reconciliation. The successful candidate will manage large-scale, cross-functional initiatives, drive process improvements, and provide strategic input on operational risk, trade settlement, and workflow optimization.
Lead Systems Operations Engineer Wells Fargo & CoLead Systems Operations EngineerCharlotte, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. Operational Automation: Develop or enhance automation (Python, Bash, GitOps workflows, or AI‑assisted tools), build AI Agents, MCP server and tools, add skill in MCP that eliminates manual effort and streamlines run processes.
Lead Systems Operations Engineer - IT Capacity Governance Wells Fargo & CoLead Systems Operations Engineer - IT Capacity GovernanceCharlotte, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. 5+ year of IT Service Delivery Interface including IT System Monitoring, Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Service Level Management and Availability Management experience.
Lead, Life Operations Reporting Pacific LifeCorpLead, Life Operations ReportingCharlotte, NC$85,050–$103,950 / yearThis role serves as the primary subject‑matter expert, shaping reporting strategy, supporting complex escalations, and ensuring reporting solutions align to business needs, service expectations, and operational priorities. Navigate complex, undefined problems; evaluate options and recommend best‑practice approaches aligned to business needs.
Operations Team Lead - Full Time - Northlake Belk IncOperations Team Lead - Full Time - NorthlakeCharlotte, NCThe Operations Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries with accuracy and efficiency, ensuring new merchandise is customer ready. Lead shortage control and inventory accuracy in designated areas by acknowledging manifests, executing product transfers, and processing damaged items timely.
Operations Team Lead- 2nd Shift Ryder System IncOperations Team Lead- 2nd ShiftCharlotte, NCImportant Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. We want YOU to join our family made up of Proud Women and Men in Supply Chain who work alongside the many Military Reserve and Veterans we hire everyday.
Lead IT Analyst - Manufacturing Operations Honeywell International IncLead IT Analyst - Manufacturing OperationsCharlotte, NCAs a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. This role is critical to delivering end-to-end production execution and planning capabilities, integrating SAP with shop-floor systems (DCS, PLCs, MES), and ensuring material movements, capacity planning, and scheduling are correctly designed and deployed within SAP S/4.
Operations Strategy and Business Execution Lead Wells Fargo & CoOperations Strategy and Business Execution LeadCHARLOTTE, NCThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. The Operations Strategy and Business Execution Lead will be responsible for creating compelling decks and briefings tailored for various audiences including internal Operations groups, line of business executives, and cross-functional partners while ensuring clear alignment to strategy and priorities.
Sr Operations Team Lead Bank of America CorpSr Operations Team LeadCharlotte, NCInclusion Advocate: Promotes an inclusive environment where team members are treated fairly and respectfullyProcess & Data Steward: Demonstrates and reinforces process knowledge, data-driven decision making, simplicity, and continuous improvementEnterprise Communicator: Delivers clear, concise messaging that connects team contributions to business outcomesRisk Steward: Encourages identification, escalation, and resolution of potential risks in alignment with risk frameworksTeam Developer & Coach: Provides guidance, feedback, and support to enhance team capability and performanceFinancial Stewardship Support: Demonstrates financial discipline and an ownership mindset in day-to-day activitiesTalent Advocate: Supports onboarding, development, and mobility of talent across the organizationDriver of Outcomes: Enables delivery of business results through effective coordination, structure, and team routinesRequired Qualifications:Bachelor's degree or 6 years of experience in financial services industryStrong understanding of operational processes within a financial services or regulated environmentDemonstrated ability to lead work efforts, coordinate tasks, and support team execution in a fast paced environmentAdvanced proficiency in Microsoft Office applications, particularly Excel (e.g., formulas, pivot tables, data analysis)Strong analytical, organizational, and problem solving skills with high attention to detailExcellent verbal and written communication skills, with the ability to interact effectively across all levels of the organizationAbility to manage multiple priorities, meet tight deadlines, and work effectively under pressureRisk minded approach with the ability to identify issues, apply controls, and escalate appropriatelyClient focused mindset with confidence in supporting client facing interactions when requiredDesired Qualifications:Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutionsExcels in working among diverse viewpoints to determine the best path forwardExperience in connecting with a diverse set of clients to understand future business needs; demonstrates continuous learningCommitment to challenging the status quo and promoting positive changeParticipates in and drives collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client baseValues diversity to better reflect, connect with, and meet the needs of clients and employees globallySkills:Leadership DevelopmentPerformance GuidanceProcess ManagementProcess Performance OptimizationTalent DevelopmentAccount ManagementClient ManagementCustomer Service LeadershipRelationship BuildingBusiness Operations OversightPolicies, Procedures, and GuidelinesRisk ManagementShift:1st shift (United States of America)Hours Per Week: 40 Learn more about this role Apply × To proceed with your application, you must be at least 18 years of age. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager.