Vice President - Operations Atlanta Airlines Terminal CompanyVice President - OperationsAtlanta, GeorgiaAs a member of the Executive Leadership Team reporting directly to the President/CEO, the Vice President - Operations holds broad operational responsibility for Atlanta Airlines Terminal Company’s (AATC) Customer Experience, Landside Operations, Airside Operations, Airport Lost & Found, and Baggage Handling System functions at Hartsfield-Jackson Atlanta International Airport. The Vice President - Operations works continuously to ensure AATC delivers operational excellence and readiness to passengers at Hartsfield-Jackson Atlanta International Airport, identifying innovative cleanliness, operations maintenance, and other management solutions that exceed stakeholder expectations through close collaboration with vendors and external business partners.
Plumbing Operations Manager Apex Southeast Regional CoPlumbing Operations ManagerSandy Springs, GeorgiaFull timeAs a manager, you will exercise responsibility for developing and managing business operations that increase sales, profitability, market share, and customer and employee satisfaction. We work best with versatile individuals who can learn quickly, think on their feet, and rapidly become competent in our company’s operations.
NewVice President, Technical Operations Stack InfrastructureVice President, Technical OperationsAlpharetta, GA$228,960–$263,940 / yearResponsibilities of the Technical Operations Vice President include but are not limited to: Lead and coach the Technical Operations team as STACK's center of excellence for operations technologies, critical operations workforce development; maintenance, asset management, and availability programs. As a leader within STACK's Operations team, the Vice President of Technical Operations is responsible for developing, enhancing, and supporting the critical programs Playbook that drives consistency, governance, productivity, and efficiency in data center.
Senior Data Analyst, Labor Operations StordSenior Data Analyst, Labor OperationsAtlanta, GeorgiaThe analytical challenge is real - understanding what drives OPH changes across a multi-brand, multi-site network requires decomposing volume effects, brand mix shifts, order complexity, and genuine productivity signals. Stord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.
Senior Manager, eCommerce Operations HD Supply Holdings IncSenior Manager, eCommerce OperationsAtlanta, GADevelops managers and senior leaders on the team, building scalable team structures and succession plans to support long-term operational needs. Sponsors strategic continuous improvement initiatives, analyzing performance trends to mitigate systemic risks and drive long-term platform stability.
Marketing Operations Program Specialist DLA PiperMarketing Operations Program SpecialistAtlanta, GA$71,743–$109,321 / yearThe Marketing Operations Program Specialist, working in collaboration with and in support of the firm's strategic initiatives, is a versatile member of the Marketing Business Development (MBD) team, responsible for supporting a broad range of marketing operations projects while also serving as the team's internal resource for identifying and advancing practical AI opportunities. While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to: Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Contract Manufacturing Manager Schweid and SonsContract Manufacturing ManagerCollege Park, GA$125,000–$155,000 / yearThe role owns day-to-day and strategic execution across quality, food safety, service, inventory, production, material planning, cost control, cost reduction, vendor relations, commercialization, and continuous improvement. This leader serves as the primary liaison between contract manufacturers and internal functions including Operations, Procurement, Quality, Food Science/ Innovation, Engineering, Finance, Marketing, Sales, and Supply Chain/Logistics.
HR Operations Coordinator Inspire Brands IncHR Operations CoordinatorAtlanta, GAInspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide. Provide general Human Resources support to team members and field managers by applying basic knowledge of HR concepts and procedures via multiple contact formats.
Senior Analyst, Settlement Operations Delta Capita ConsultingSenior Analyst, Settlement OperationsGAExpectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients offices or our own offices depending on the client) aligns to what our clients policies and expectations are and these vary. This involves both individually conducting pre-settlements check and affirmation of cashflows with counterparties, identifying and resolving any issues that may prevent timely settlement, as well as monitoring that the team is performing the same.
Finance Operations, Senior Manager PricewaterhouseCoopers LLPFinance Operations, Senior ManagerAtlanta, GA$124,000–$280,000 / yearAs a Manager, you will lead client engagement workstreams, oversee high-performing teams, and independently solve complex business and operational challenges to deliver high-quality outcomes. This role requires collaboration across business, finance, and technology stakeholders to help clients enhance performance management capabilities and enable more strategic, data-driven finance organizations.
Branch Operations Manager The Cook & Boardman Group, LLCBranch Operations ManagerAtlanta, GAEssential Functions• Meets and develops relationships with key clients, partners, and industry professionals that interact with the Branch• Conducts regular coaching, counseling and mentoring sessions with all levels of management and sales to build a positive and motivating work environment.• The General Manager will oversee, direct, and manage all day to day facets of business within the local branch office, while driving sales activity and maximizing profitability.
Performance Specialist, Retail, Large Customer Sales Google LLCPerformance Specialist, Retail, Large Customer SalesAtlanta, GAAs a member of our LCS team, you"ll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google"s full suite of advertising solutions across Search, YouTube, Measurement, and more.
VP, Campaign Planning & Operations, CNN Marketing Warner Bros. Discovery IncVP, Campaign Planning & Operations, CNN MarketingAtlanta, GA$161,070–$299,130 / yearAs a member of the marketing leadership team, this role is accountable for driving marketing effectiveness in partnership with brand and growth team leads, ensuring campaigns deliver measurable business outcomes with executional excellence and rigor. Resource Planning: Continually assess team bandwidth and capacity with respect to integrated campaign planning and execution, working with Head of Marketing and Marketing Leads to assess known gaps and support shifting business priorities.
NewManager, Inventory Operations HD Supply Holdings IncManager, Inventory OperationsAtlanta, GAManages and oversees an inventory control team; including fulfillment, replenishment, inventory transfer activity, aged inventory reduction, and inventory turns. Leads an integrated planning and execution team to improve fill rate, forecasts, lead times, on-time deliveries, and customer service levels.
Regional Sales Manager, Leasing Operations American Homes 4 RentRegional Sales Manager, Leasing OperationsAtlanta, GeorgiaThe Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year. Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.
Head of Operations (Non-Profit) Talent ConnectionsHead of Operations (Non-Profit)Roswell, GeorgiaThe Head of Operations provides leadership, accountability, and operational oversight across construction operations, home repair, family services, land development coordination, risk management and compliance, organizational systems and workflow, cross-departmental coordination, strategic growth initiatives, and volunteer engagement. Work closely with construction leadership to monitor project schedules, budgets, vendor relationships, and performance, and support land development coordination and readiness for future projects\.
NewOperations Processing Specialist TRC Talent SolutionsOperations Processing SpecialistSandy Springs, GEORGIAAt TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers. The Wealth Management Client Services Specialist supports independent financial advisors and internal teams by processing client account documentation and service requests.
Global Operational Excellence Lead State Street CorpGlobal Operational Excellence LeadAtlanta, GA$120,000–$202,500 / yearPartnering closely with Global Cyber Security teams, Infrastructure Teams, and Enterprise Continuity Services, this team develops advanced data platforms, intelligent automation solutions, and engineering capabilities that enable cybersecurity teams to make faster, AI-driven decisions and strengthen the firm's ability to detect, prevent, and respond to evolving cyber threats. Deep expertise in public cloud operations (AWS/Azure/GCP), cloud-native platforms, SRE/DevOps practices, ITIL-based service management, operational governance, resiliency engineering, automation, observability, capacity & performance management, incident/problem/change management, and continuous service improvement for large-scale mission-critical environments.
Supply Chain and Operations - Sourcing and Procurement Manager Accenture PlcSupply Chain and Operations - Sourcing and Procurement ManagerAtlanta, GARedesign core sourcing and procurement processes using a digital-first and automation-led approach, Identify opportunities to embed AI, analytics, and intelligent agents across business partnering, category management, sourcing, contracting, buying, and supplier management, Guide clients through procurement technology enablement (e.g., Work orchestration, S2P platforms, analytics). You are: As a manager, you will own and lead end-to-end sourcing and procurement transformation initiatives, working directly with senior leadership within Accenture Sourcing & Procurement practice and driving relationship with Energy client stakeholders (Category managers, Functional leads, VP level).
Strategic Sourcing Deal Desk Manager VeritivStrategic Sourcing Deal Desk ManagerSandy Springs, GeorgiaThis role ensures consistent application of sourcing strategy while developing talent, accelerating cycle time, driving disciplined execution across sourcing workflows and providing strategic guidance to sales teams. Our Sourcing Manager leads a Sourcing team responsible for supporting day-to-day, customer-driven sourcing requests aligned to sales execution and margin protection.
NewDirector, Adobe Platforms Operations The Coca-Cola CoDirector, Adobe Platforms OperationsAtlanta, GAThe role covers a connected set of Adobe platforms that power how marketing work gets done and how on-brand content gets produced at scale: Adobe Workfront (marketing work and project management), Workfront Fusion (integration and automation), Adobe Firefly Design Intelligence (FDI), the brand-intelligence capability co-created with Coca-Cola to codify our visual identity rules and scale brand compliance, and Adobe Firefly Foundry, our custom, IP-protected generative-AI models trained on Coca-Cola's brand and content to generate on-brand, production-ready creative. This leader runs the engineering and operations teams that configure, automate, integrate, maintain and extend these platforms, ensuring work, content and brand-intelligence flow cleanly between Workfront, the Firefly/GenStudio ecosystem, AEM Assets, and Coca-Cola's enterprise MarTech, AdTech, Customer and Commercial systems.
Director of Security and Compliance Swinerton IncDirector of Security and ComplianceAtlanta, GA$200,000–$225,000 / yearStakeholder & Relationship Management: Build successful stakeholder relationships with other IT, enterprise risk managers and key business stakeholders by developing a clear understanding of business needs, acting as a trusted advisor, and ensuring cost-effective delivery of security services to meet those needs. Demonstrate exceptional communication and presentation skills, effectively conveying complex technical and compliance concepts to critical stakeholders, including senior managers and the executive leadership team, to support informed decision‑making.
Director, Global Accounts Payable Barracuda Networks IncDirector, Global Accounts PayableGA$112,000–$150,000 / yearThis role operates as a hands-on, player-coach leader-owning day-to-day operations while driving process improvements, automation, and scalable systems. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience.
Senior Manager, Legal Operations White Cap Supply Holdings IncSenior Manager, Legal OperationsDoraville, GAManages the department's strategic imperatives; evaluates, implements and maintains the department's technology tools (including AI-enabled solutions); develops data analytics and reporting to support decision-making and reporting by the legal department leadership team; administers outside counsel policies, usage and expenditures; serves as the project manager for departmental and cross-functional projects; and assists with Board-level governance. Develops key performance indicators, metrics, analytics and dashboards; reports to legal department leadership team, and prepares related executive-level presentations, on legal department efficiencies, savings, expenses, technology advancements and value creations.
Director, Service Delivery - Money Services & Workforce Solutions Intuit IncDirector, Service Delivery - Money Services & Workforce SolutionsAtlanta, GAAs Director, Service Delivery, you will own the end-to-end delivery engine powering our Money Services and Workforce Solutions customer experience: workforce management, expert onboarding, payment services and payroll tax operations. Lead the payroll tax operations function with precision, ensuring accuracy, regulatory compliance, and timeliness across federal and state obligations for Intuit's small and mid-market customer base, where the cost of failure is high and execution discipline is non-negotiable.
Manager, Supplier Operations Home DepotManager, Supplier OperationsAtlanta, Georgia10% Collaborates with internal and external customers to develop processes/programs to drive timely execution of product data collection for homedepot.com; utilizes workload management to communicate with the merchants. Position Purpose: The Manager, Online Merchandising Solutions leads the teams responsible for driving the process improvement and supplier engagement associated with the rapid assortment expansion of hd.com and subsequent required item troubleshooting.
Security Manager (Physical Security Operations) Elevance HealthSecurity Manager (Physical Security Operations)Atlanta, GeorgiaEstablish and maintain strong partnerships with security guard force, vendors, associates, Facility Managers/Leadership, and business unit leaders to ensure seamless communication, effective decision-making, implementation of physical security strategies, and the efficient completion of shared objectives. The Security Manager (Physical Security Operations) is responsible for managing the day-to-day development, deployment, and integration of assigned physical security functional areas, and manages and measures processes that will support the overall business in an efficient and effective manner.
Manager, Pharmacy / Specialty Pharmacy Operations Emory HealthcareManager, Pharmacy / Specialty Pharmacy OperationsAtlanta, GeorgiaFull timePHYSICAL REQUIREMENTS (Medium): 20-50 lbs; 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently); 01-10 lbs, 67-100% of the workday (constantly); Lifting 50 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks. Environmental exposures include, but are not limited to: Blood-borne pathogen exposure Bio-hazardous waste Chemicals/gases/fumes/vapors Communicable diseases Electrical shock, Floor Surfaces, Hot/Cold Temperatures, Indoor/Outdoor conditions, Latex, Lighting, Patient care/handling injuries, Radiation, Shift work, Travel may be required.
Part Time Operations Associate Saks OFF 5THPart Time Operations AssociateAtlanta, GeorgiaDiscover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape. Create unique displays to bring attention to sale items, new merchandise, or exclusive designs in our store and monitor inventory to ensure sufficient stock.
Part Time Associate Operations Saks OFF 5THPart Time Associate OperationsAtlanta, Georgia$15–$17 / hourThe pay range for this position at commencement of employment is expected to be between $15 and $17/hour; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.
Portfolio Operations Administrator (Planview) Global Payments IncPortfolio Operations Administrator (Planview)Alpharetta, GAWhat you'll own: Lead end-to-end technical implementations, delivering complex data conversions and integrations that drive successful enterprise transformations. You'll partner with technical teams and business stakeholders to configure systems, integrate data and create a seamless experience that drives clarity, efficiency and better decision-making.
Director, Chemical Production Operations Alcon IncDirector, Chemical Production OperationsJohns Creek, GAIf, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information. The Director, Chemical Production Operations, is primarily responsible for leading the department to align with company goals through strategic planning, resource management, and regulatory compliance.
Assistant Manager, Sales Operations Marine Division Honda Motor Co LtdAssistant Manager, Sales Operations Marine DivisionAlpharetta, GAAdditionally, the position includes developing compelling PowerPoint presentations with data-driven charts and visuals to communicate sales performance, trends, and opportunities, while ensuring accounts are effectively managed and business objectives are met. The Assistant Manager of National Sales role supports the National Sales Manager by providing high-level account management assistance, delivering data-driven insights, and optimizing sales performance.
Pricing- Manager, Data & Analytics, Business & Operations Bluelinx CorporationPricing- Manager, Data & Analytics, Business & OperationsMarietta, GAPower BI & Dashboard Development: Design, build, and maintain enterprise-grade Power BI dashboards for pricing performance, margin trends, and operational tracking (e.g., progress monitoring, completion status, exception visibility).Create semantic models and governed datasets to ensure consistency of insights and reduce report sprawl; improve usability and self-service for pricing stakeholders. Data Quality & Enablement: Improve data integrity and usability by partnering with master data and business teams on product attributes and category structures needed for pricing segmentation and maintenanceSupport data cleanup initiatives by designing tracking and reporting mechanisms.
Technical Lead, Brake Press thyssenkrupp MaterialsTechnical Lead, Brake PressKennesaw, Georgia$27–$35 / hourThe position serves as the primary technical resource on the production floor, supporting complex troubleshooting, advancing operator capability, and reinforcing disciplined execution aligned to safety, quality, delivery, and cost expectations. They are also soliciting jobseekers to deposit money in certain bank accounts or providing jobseekers with fraudulent checks to obtain banking information.
Summer Camp Food Operations Manager - Atlanta (Lenox Campus) Steve & Kate's CampSummer Camp Food Operations Manager - Atlanta (Lenox Campus)Atlanta - Buckhead, GAIf hired, you will work in person in a schooled-aged camp setting to provide supervision, care, program delivery, and services per Steve & Kate's Camp and Bright Horizons’ policies, procedures and guidance, in compliance with any applicable laws and regulations, and in a manner that will ensure the safety of children in Steve & Kate's Camp's care and the employee. As a Food Ops staff member, you’ll sharpen your inherent organizational skills, submit food orders, and maintain our kitchen and food service items using hygienic practices, all while doing meaningful work keeping hundreds of bellies full.
Training Coordinator Chick-fil-ATraining CoordinatorAtlanta, GA$20In this role, you will work closely alongside our Human Resources team and Operations leaders to ensure every new Team Member receives the training, coaching, and support needed to succeed. Working alongside our Human Resources and Operations teams, you'll play a vital role in developing leaders, strengthening our culture, and ensuring operational excellence across all three locations.
Product Manager, Digital Operations Support (Guest Product Management) Inspire Brands IncProduct Manager, Digital Operations Support (Guest Product Management)Atlanta, GAThe successful candidate will partner closely with Engineering, Technology Operations, Support, and Business stakeholders to prioritize and resolve production issues, translate learnings into roadmap improvements, and ensure digital products meet performance, reliability, and customer experience expectations. Leverage AI as a force multiplier across the product lifecycle by combining human judgment with AI-driven insights, critically evaluating outputs, driving adoption of modern AI-enabled product development practices, and continuously identifying responsible opportunities to create business value.
Director, Sales Strategy and Operations OneTrust LLCDirector, Sales Strategy and OperationsAtlanta, GA$168,750–$253,125 / yearOneTrust, the AI‑Ready Governance Platform, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more.
Building Operations, Facilities Services JLLBuilding Operations, Facilities ServicesAtlanta, GAWhether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients.
Area Manager Stord IncArea ManagerAtlanta, GAStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Area Manager II Stord IncArea Manager IIAtlanta, GAStord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Area Manager StordArea ManagerAtlanta, GeorgiaStord’s end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms.
Staff Technical Program Manager, Robotics and Automation Google LLCStaff Technical Program Manager, Robotics and AutomationAtlanta, GAFrom software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We"re the driving force behind Google"s groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
Technical Account Manager, Google Cloud Consulting Google LLCTechnical Account Manager, Google Cloud ConsultingAtlanta, GAAs part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Understanding of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
Lead System Specialist (Controls & Automation) - Data Center WESCO International IncLead System Specialist (Controls & Automation) - Data CenterAtlanta, GAAs the Lead System Specialist (Controls & Automation) - Data Center, you will be responsible for testing, commissioning, and diagnosing Building Automation Systems (BAS), Electrical Power Monitoring Systems (EPMS), and related technologies in data center environments. Working Environment: Data Center - The data center work environment is a highly secure, physically demanding, and structured operation, characterized by its loud, controlled temperature conditions and 24/7/365 uptime.
Mgr, IT Operations Magna International, IncMgr, IT OperationsCarrollton, GeorgiaThe Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets. Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.
Director of Operations / General Manager Corps TeamDirector of Operations / General ManagerMilton, GAThe ideal candidate will bring experience managing operations within a call center, service center, HR shared services, healthcare support, pharmacy support, or customer service-driven environment, along with strong working knowledge of phone systems, CRM platforms, reporting dashboards, P&L, and operational KPIs . Qualifications 7+ years of operations management experience, ideally within a service center, call center, healthcare support, pharmacy support, customer service, HR Operations, or similarly fast-paced operational environment.
Supervisory Management and Program Analyst Department of the Treasury, USSupervisory Management and Program AnalystAtlanta, GA$125,776–$197,200 / yearAs a Senior Manager you will: Exercise delegated managerial authority to oversee the overall planning, directing and timely execution of a program, several program segments (each of which is managed through separate subordinate organizational units), or comparable staff functions, including development, assignment, and higher level clearance of goals and objectives for supervisors or managers of subordinate organizational unit or lower organizational levels. You must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment.
Senior Manager - Service & Operations (4030) GB GroupSenior Manager - Service & Operations (4030)Atlanta, GAThe role is responsible for leading Customer support and Customer operations across the Americas region and accountable for delivering operational excellence, ensuring customers receive timely support and fulfilment services, driving performance against agreed service metrics, and coordinating regional responses to customer impacting incidents, The role will lead regional teams and 3rd party support partners whilst working closely with the Global service management function to support effective incident management and service delivery. The role works closely with Product, Engineering, Customer success, Sales and the Global service management function to support service delivery, customer outcomes and operational performance.