Lake Buena Vista, FL16 days ago
In addition to day to day operations, the role serves as "eyes on glass, proactively monitoring systems, identifying and troubleshooting issues, and effectively communicating client needs and project requirements in support of client World events- Provide Technical Support 24x7x365 via telephone and email to process and escalate WiFi/Internet and Telecom issues for Guest and Cast within a fast-paced Help Desk environment. This role provides technical, administrative, and research support across a wide range of technology teams, including Wi Fi, Telephony, Network Services, Mobility Services, Cable TV, Office Machine Services, Construction Services, and Video Technologies.