NewCustomer Service Representative - State Farm Agent Team Member Steve Smith - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberSterling Heights, MIFull timeAs a Customer Service Representative - State Farm Agent Team Member with Steve Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. I’ve been fortunate to work alongside an incredible group of agents and team members over the years, and my goal is to offer that same opportunity to others who want to build something meaningful.
Account Representative - State Farm Agent Team Member Tom Pelham - State Farm AgentAccount Representative - State Farm Agent Team MemberAnn Arbor, MIFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tom Pelham - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
HR Representative Lippert Components, Inc.HR RepresentativeSterling Heights, MIEssential Functions Creating and maintaining of facility spreadsheets Prepares and maintains employee files Files papers and documents into appropriate employee files; performs paper and system audits as necessary Enters data into HRIS system ensuring the accuracy of information Processes new-hire, status change and termination paperwork Processes and administers leave of absence requests and disability paperwork Participates in recruitment and interview processes Performs other duties as assigned Competencies 1 to 2 years of direct experience in HR field Ability to effectively respond to and interact with all levels of organizational staff, including executives Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills Requires high level computer expertise, including use of database, word processing, spreadsheet, and presentation applications Flexible, innovative in a fast paced, growth-oriented and time-critical environment Supervisory Responsibility This role does not have any supervisory responsibility upon hiring. Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries.
Motorcycle Parts Sales Representative Turn 14 Distribution IncMotorcycle Parts Sales RepresentativeFerndale, MINamed SEMA Channel Partner of the Year 2022, and SEMA WD of the Year 2021, 2018, 2016, Turn 14 Distribution is always seeking great talent that will continue to elevate us as an industry leader. You'll play a key role in managing customer relationships, providing expert product guidance, and driving revenue in the fast-paced world of aftermarket powersports.
NewBusiness Sales Representative - Territory Accounts AT&T IncBusiness Sales Representative - Territory AccountsSouthfield, MI$43,100–$64,700 / yearThis is an acquisition sales role built for a motivated outside seller who is comfortable with various prospecting strategies including cold calling and walking into businesses to set appointments that will then be used to work with the customer to identify their challenges and create solutions to solve your customer's problems. For sellers who consistently perform, this role creates a path into larger territories, advanced sales roles, account management, leadership opportunities, and long-term career across AT&T.
Residential Field Sales Representative- MDU Wideopenwest MichiganResidential Field Sales Representative- MDUMadison Heights, Michigan$38,000–$40,000 / yearAs a Residential Field Sales Representative – MDU, you'll help new residents get connected while building strong partnerships with property managers and leasing teams. You'll own a portfolio of apartment communities and multi-dwelling properties, helping residents discover the benefits of WOW! services while growing customers within your territory.
NewAccount Sales Representative NateraAccount Sales RepresentativeDetroit, MI$90,000–$100,000 / yearThe compensation package listed is for 1st year OTE, which are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Non-Acute Pharmaceutical Sales Representative Cardinal Health IncNon-Acute Pharmaceutical Sales RepresentativeMIRemote$57,000–$81,600 / yearThis role is a mix of direct sales, account management and customer service and is responsible for day-to-day activities like order resolution, placement, and account maintenance as well customer initiatives, sales presentations and more. The Non-Acute Pharmaceutical Sales team is responsible for growing and servicing the Non-Acute ASC Market, National accounts and a portion of the strategic physician office customers selling pharmaceutical distribution.
Phlebotomist Representative I - Hospital Quest Diagnostics IncPhlebotomist Representative I - HospitalGrosse Pointe Woods, MIResponsible for completing all data entry requirements, where applicable, accurately including data entry of patient registration; entry of test order from requisition or pulling order from database; managing Standing Orders. Must demonstrate superior customer focus; engaging in positive interactions; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change throughout Quest; and knowledge of our business.
Licensed Insurance Sales Representative (Remote / Home-Based) Allstate Insurance CompanyLicensed Insurance Sales Representative (Remote / Home-Based)Detroit, MIRemote$52,730–$76,480 / yearCustomer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling. Allstate's sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts.
Sales Representative - Uniform (Madison Heights, MI, US, 48071) Cintas CorpSales Representative - Uniform (Madison Heights, MI, US, 48071)Madison Heights, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Accounts Receivable Representative (Westland, MI, US, 48185) Cintas CorpAccounts Receivable Representative (Westland, MI, US, 48185)Westland, MIResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Strategic Inside Sales Representative CARFAX, Inc.Strategic Inside Sales RepresentativeDetroit, MIRemote$60,000–$90,000 / yearThe expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX Vehicle History Report to consumers and the automotive industry. Working from your home office, you will connect with current CARFAX Advantage dealers via phone and Zoom to present, demonstrate, and sell marketing and service-related tools designed to help dealers sell cars faster, drive more service revenue, and increase customer retention.
Licensed Under 65 Group Sales Representative Allstate Insurance CompanyLicensed Under 65 Group Sales RepresentativeMI$14.57–$17.02 / hourAs a Licensed Under 65 Group Sales Representative, you'll utilize your in-depth Life and Health Insurance knowledge and sales skills to consult small group companies on the most beneficial Life and Health Plans that best suit their employees' specific needs. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Sales Representative - Uniform CintasSales Representative - UniformMacomb, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Inside Outside Sales Representative Carfax, Inc.Inside Outside Sales RepresentativeDetroit, MI$55,000–$75,000 / yearWhat you'll be doing: Call on and visit franchise automobile dealers to close new business with dealership decision-makers. What we're looking for: 3+ years of experience in B2B sales, preferably in media, advertising, or technology; experience in the automotive industry a plus.
Purchasing Representative Getinge GroupPurchasing RepresentativeFraser, MI$22.60–$28.20 / hourWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. Minimum Requirements: Skill and proficiency in the use of personal computer software programs including word processing and spreadsheet applications: Excel, Microsoft Word, Power Point.
Small Business Insurance Sales Representative Tom Sokol - First Independent Insurance AgencySmall Business Insurance Sales RepresentativeClinton Township, MIFull timeExperience in industries such as payroll, staffing, office equipment, telecommunications, banking, merchant services, SaaS, or other consultative B2B sales is highly valued. If you have the drive to prospect, generate leads, and grow a book of business, we'll provide the training and support to help you build a successful career in commercial insurance.
Customer Service Representative Ultimate Staffing ServicesCustomer Service RepresentativeHighland Park, Michigan$18–$20 / hourThe Customer Service Representative is responsible for answering incoming calls and resolving service-related inquiries from both internal and external customers. This role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.
Sales Representative - Facility Services (Westland, MI, US, 48185) Cintas CorpSales Representative - Facility Services (Westland, MI, US, 48185)Westland, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Uniform (Westland, MI, US, 48185) Cintas CorpSales Representative - Uniform (Westland, MI, US, 48185)Westland, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services (Madison Heights, MI, US, 48071) Cintas CorpSales Representative - Facility Services (Madison Heights, MI, US, 48071)Madison Heights, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - BioPharma Pharmagen IncSales Representative - BioPharmaDearborn, MI$87,256–$120,514 / yearPharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services. As a Pharmaceutical Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting medical offices, hospitals, and rehabilitation institutions within a defined territory.
Accounts Receivable Representative (Macomb, MI, US, 48042) Cintas CorpAccounts Receivable Representative (Macomb, MI, US, 48042)MIResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday.
Sales Representative - Uniform (Flint, MI, US, 48473) Cintas CorpSales Representative - Uniform (Flint, MI, US, 48473)Flint, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Uniform (Macomb, MI, US, 48042) Cintas CorpSales Representative - Uniform (Macomb, MI, US, 48042)MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services CintasSales Representative - Facility ServicesWestland, MIWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Accounts Receivable Representative CintasAccounts Receivable RepresentativeWestland, MIResponsibilities include all accounts receivable related functions, including keeping track of assigned accounts to identify outstanding debts; planning course of action to recover outstanding payments; heavy phone activity with customers; locating and contacting debtors regarding payment status; negotiating payoff deadlines or payment plans; handling questions or complaints; investigating and resolving discrepancies; establishing good relationships with customers; updating account status and database regularly; alerting supervisors of customers unwilling or unable to pay outstanding amounts; complying with requirements when legal action is unavoidable. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.
Manufacturing Sales Representative (Outside Sales) Linked Professional ServicesManufacturing Sales Representative (Outside Sales)Rochester Hills, MichiganThis is a hunter-focused role ideal for someone with experience in industrial, automation, controls, electrical, or technical sales who enjoys developing new business and building a strong book of business. A growing manufacturing organization is seeking a highly motivated, results-driven Manufacturing Sales Representative to drive new business growth.
Customer Service Representative Community Choice Financial Family of BrandsCustomer Service RepresentativeHarper Woods, MichiganFull timeOur Purpose: The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our c ustomers, Team Members, and c ommunities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences.
NewVirtual Data Entry Representative Link-Up OverseasVirtual Data Entry RepresentativeDetroit, MichiganRemoteAs a Data Entry Representative, you will play a crucial role in maintaining our commitment to excellence and delivering exceptional services to our clients. We are at the forefront of innovation, using cutting-edge technology to revolutionize how data is managed and utilized.
Inside Sales Representative – Architectural Products AcoufeltInside Sales Representative – Architectural ProductsAuburn Hills, MichiganThe ideal candidate will play a key role in driving revenue by closing orders, partnering with and supporting our outside sales team, building and maintaining client relationships, and facilitating communication between customers, project managers, and design teams. You’ll help customers find the right products for their architectural needs, ensure seamless sales processes, and provide top-tier customer service throughout the project lifecycle.
Field Service Representatives American RheinmetallField Service RepresentativesAuburn Hills, MichiganJob Summary: The Field Service Representative (FSR) is a key role within the American Rheinmetall Vehicles (ARV) team focused on ensuring that U.S. Government testing of Rheinmetall products is safe, per the test schedule, per the test plan, and exceed the customer’s expectation for quality. Supervisory Responsibilities: Ability to lead team of FSR’s in the field rework efforts Minimum Qualifications: Knowledge, Skills and Abilities (as demonstrated through experience, training and/or testing) Ability to be a self-starter and take direction from superiors, in the performance of day-to-day duties/responsibilities.
Outside Sales Representative Snap OnOutside Sales RepresentativeRochester Hills, MichiganAs an Equipment Sales Specialist, you will work within a defined territory to sell John Bean products to general service automotive repair facilities, Automotive Dealerships, and Collision Centers. John Bean thrives on providing the best products to the most demanding customers with maximum accuracy, ease of use, best in class technology.
NewSenior Construction Representative 2 CDM SmithSenior Construction Representative 2Detroit, MIIn addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. Background Check and Drug Testing Information CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as “CDM Smith”) reserves the right to require background checks including criminal, employment, education, licensure, etc.
NewCustomer Service Representative Detroit StaffingCustomer Service RepresentativeDetroit, MIReceives and processes new materials such as books, DVDs, video games, audiobooks, magazines, and newspapers; maintains damaged or missing library materials; conducts interlibrary loan searches and retrieves all loan request forms from Library departments; makes minor repairs to worn and damaged books; discards library materials and assists with preparations for book sales. General Purpose: Under manager's supervision, performs routine library customer service functions and tasks within the Detroit Public Library (DPL) including greeting customers, assisting with routine circulation activities, entering and retrieving data from automated systems, and assisting library users.
Lab Service Representative Apidel TechnologiesLab Service RepresentativeDetroit, MIContractorMust possess the following personal qualities: - Self-direction; - Flexibility and commitment to the team concept; - Demonstrates teamwork, initiative and willingness to learn; - Demonstrated knowledge and practice of effective customer service skils; - Willing to instruct others; - Open to new learning experiences; - Demonstrate customer service values. 2. Demonstrates strong customer service focus by serving as a role model to laboratory staff in the areas of communication, teamwork, ownership, reliability, and sensitivity.
Coordinator, Customer Service Representative Little CaesarsCoordinator, Customer Service RepresentativeDetroit, MichiganBlue Line Distribution, the in-house distributor for Little Caesars Pizza, has been family owned and operated for over 50 years; and is dedicated to leading customized and innovative food service logistics with safety as a top priority. Build a Bigger, Better, Bolder Future Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you.
Business Development Representative (Property Restoration) Rainbow RestorationBusiness Development Representative (Property Restoration)Madison Heights, MI$50,000–$60,000 / yearNeither Rainbow Restoration ("Franchisor") nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisees employees; (2) supervise and control franchisees employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Rainbow Restoration franchise system within a specified geographical area.
NewSales Development Representative Macro ConnectSales Development RepresentativeDetroit, MI$40,000–$50,000 / yearDepartment: Sales Reports To: CEO / Head of Sales Location: Hybrid — Detroit, MI Compensation: $40,000 – $50,000 Base + Growth Path to Outside Sales Experience Level: Entry-Level — Recent Graduates Welcome DOES THIS SOUND LIKE YOU? . If you're disciplined, learn the business, and demonstrate the ability to build relationships, the natural next step is a transition into a full outside sales role — with quota responsibility and commission earnings.
Farm Bureau Insurance Representative Central Bay Thumb PartnershipFarm Bureau Insurance RepresentativeFenton, MIFull timeIn this role, you’ll assist customers, learn the ins and outs of the insurance industry, and play an important part in helping people protect what matters most. Join a local Farm Bureau agency where you can build valuable skills, work with a supportive team, and grow into a long-term career in insurance.
Multi-Line Representative - State Farm Agent Team Member Jared Trella - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberWhitmore Lake, MIFull timeAbout our Agency: Our agency opened in 2022 and is a growing team of four who are focused on building strong relationships and delivering excellent service. Build and maintain strong relationships with customers by understanding their needs and providing tailored insurance solutions across multiple product lines.
Customer Service Representative - State Farm Agent Team Member Tammy Johnson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMacomb, MIFull timeAs a Client Success Specialist Office Executive Assistant at the Tammy Johnson State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. • Build and maintain strong relationships with existing customers — helping with retention, addressing concerns, and proactively making customers feel valued and supported.
Financial Services Representative – State Farm Agent Team Member Joan WarnerFinancial Services Representative – State Farm Agent Team MemberFarmington, Michigan$35,000–$75,000 / yearWith over 33 years of combined experience , our close-knit team of 7 in-office professionals (plus 1 part-time remote team member ) works together to deliver exceptional results. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Account Representative - State Farm Agent Team Member Joan WarnerAccount Representative - State Farm Agent Team MemberLivonia, Michigan$35,000–$75,000 / yearWith over 33 years of combined experience , our close-knit team of 7 in-office professionals (plus 1 part-time remote team member ) works together to deliver exceptional results. Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
U-Box Customer Care Representative (CDL) U-Haul International IncU-Box Customer Care Representative (CDL)Dearborn, MIThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Retail Service Representative I - Order Entry RMF RenewalRetail Service Representative I - Order EntryLivonia, Michigan$18.05–$26.15 / hourOur portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Customer Service Representative Agent Opportunity Lifetime Insurance Services, Inc.Customer Service Representative Agent OpportunityShelby Township, MIFull timeWe are currently looking for a Customer Service Representative who enjoys helping people, thrives in a fast-paced environment, and wants the opportunity to grow into a licensed insurance agent role over time. At Lifetime Insurance Services, we’re building a next-generation insurance agency focused on growth, technology, teamwork, and creating real career opportunities for people who want more out of their future.
Account Representative - State Farm Agent Team Member Randy Elder - State Farm AgentAccount Representative - State Farm Agent Team MemberWhite Lake, MIFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Randy Elder - State Farm Agent, you are vital to our daily business operations and customers’ success. About our Agency: Randy runs a successful agency and is passionate about developing his team members to be their very best.