Provide peer support, mentoring, and coaching to SSVF participants through assistance in navigating and accessing veteran and mainstream resources • Accompany veterans to appointments, when appropriate • Provide peer support and mentoring in securing permanent housing • Facilitate discussion and training in peer groups, as determined by the Case Management team • Monitor and document participation, progress, referrals, and services provided to participant • Assist Case Management team in preparing discharge plans and follow-up contact with SSVF program participants • Complete paperwork and data reports as requested by the Program Team including use of HMIS. • Basic knowledge of the resources in the community available for the veteran population, especially services and programs offered by the VA • Have basic knowledge of severe and persistent mental illness and substance abuse • Ability to form partnerships in the community and seek out community resources • Strong oral and written communications • Strong organizational, time management, and data management skills • Proven ability to work effectively both individually and as part of a team • Ability to multi-task and problem solve under pressure • Ability to provide positive customer service to difficult populations.