Member Service Representative, MercyCare Mercy Health System CorporationMember Service Representative, MercyCareJanesville, WisconsinServe as a resource or Subject Matter Expert (SME) for other team members or internal members in the following areas: WI and Illinois Group EPO, HMO, PPO, POS lines of business WI and Illinois Individual Marketplace WI Medicaid WI Medicare Supplemental Insurance WI and Illinois Pharmacy Riders . This role serves as a knowledgeable resource for members and team partners while delivering excellent customer service, problem-solving support, and timely follow-up in a fast-paced call center environment.
NewSenior Representative, Customer Service Operations Cardinal HealthSenior Representative, Customer Service OperationsMadison, WIRemote$18.70–$26.80 / hourManages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives.