1,222 Results for

Customer Service Manager Jobs in Madison, WI

Jobs

Madison, WI9 days ago

$80,000–$90,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A minimum of 5 years’ experience in a service center environment, with a strong focus on operations management, team leadership, customer service, inventory management, and logistics management.

New!

Janesville, WI1 day ago

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Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Madison, WI9 days ago

$70,000–$80,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Details: We are seeking a highly motivated and experienced Assistant Parts Manager to join our dynamic teamat our trucking and transportation company.

Madison, WI8 days ago

$75,000–$95,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This is a great opportunity to gain hands-on experience managing key aspects of a project from cradle to grave, while growing your autonomy and ownership under the guidance of a senior project manager.

Madison, WI9 days ago

$110,000–$150,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a full‑service commercial construction firm providing construction management, general contracting, and design‑build services for clients across a wide range of industries.

Madison, WI8 days ago

$70,000–$100,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A Premier Design-Build Contractor in downtown Madison, we pride ourselves on delivering exceptional construction services to improve our communities, while creating relationships and long-term partnerships with those we meet.

Madison, WI9 days ago

$120,000–$160,000 Per Year

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. With decades of experience delivering complex projects in sectors such as retail, office, healthcare, hospitality, and institutional facilities, we pride ourselves on building lasting partnerships with owners, design teams, and subcontractors.

New!

Madison, WI2 days ago

li>Significant knowledge of taxation related to personal income, estate and gift tax and wealth retention strategies, as well as taxation of entities owned by business owners (partnership and corporate taxation), is required. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions.

New!

Poynette, WI2 days ago

Full-time

Rocky Mountain Truck Centers (RMTC) operates Truck Centers (TC), Roadside (RS), and Towing & Recovery (TR) profit centers dedicated to keeping heavy‑duty trucks safely and reliably on the road. Branch Managers are accountable for meeting branch‑level SLA targets and KPIs and serve as the final gatekeeper for service quality, risk controls, and customer trust.

New!

Jefferson, WIToday

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Specialized Knowledge : Comprehensive working knowledge of all aspects of store management and operations; ability to solve practical problems and interpret a variety of instructions in diagram, oral, schedule, or written forms;
Special Skills : Must possess the math skills necessary to supervise and handle sales transactions; ability to apply basic concepts of algebra, understand income statements, and applicable accounting skills;
Physical abilities: Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with department employees, the store's co-workers and customers; must frequently walk, talk or hear, and reach with the hands and arms; occasionally, the employee must crouch or kneel; must occasionally exert or lift up to 70 pounds.
Ensure that all store personnel are courteous to customers and that requests, refunds and complaints are handled promptly and courteously;
Act as the Company's representative both within the store and within the community;
Make effective and objective decisions regarding operational choices in work procedures, inventory allocations, new product purchases, merchandising, scheduling, and other situations where multiple factors must be considered and weighed to maximize operating results;
Responsible for maintenance of prompt and accurate checkout service through the proper supervision of front end personnel and checker accuracy.

New!

Sun Prairie, WI2 days ago

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Travel

Occasional travel may be expected for this position.

Required
Supervisory Responsibility
This position oversees employees of the internal Quality Departments and is responsible for the employee life cycle and performance management within the department.
Work

New!
Maple Bluff, WI4 days ago
$80,000–$85,000 Per Year
The General Manager reports to the Chief Business Officer and is responsible for managing and developing local team members, formulating and executing Madison BCycle strategies, supporting Bicycle Transit Systems’ commitment to diversity, equity, inclusion, and justice, and ensuring the long-term success and sustainability of the Madison BCycle system. Education and/or Work Experience Requirements : College degree in business administration, transportation, urban planning, public administration, nonprofit management, orrelatedfield preferred; equivalent professional experience will be considered.8 years of demonstrated leadership experience, including responsibility for team performance, operational execution, stakeholder relationships, and business results.

Jefferson, WI30 days ago
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Requirements
Required Competencies: This position also requires proficiency of all DSP competencies at all levels..
High School Diploma or equivalent, one to three years related work experience preferred, or an equivalent combination of training or experience upon hire or promotion.

New!
Poynette, WI2 days ago
$16–$20
Full-time
You will manage the full service intake and repair lifecycle: creating and managing work orders in Protractor, coordinating with technicians, building accurate estimates, protecting parts and labor GP, and keeping customers informed from drop‑off to delivery. Job DetailsJob Location: Poynette - Poynette, WI 53955Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $16.00 - $20.00 HourlyTravel Percentage: NoneService Advisor – Rocky Mountain Truck Centers .

New!
Sun Prairie, WI2 days ago
div>Supervisory Responsibility
This position oversees various positions, including Production, including Area Managers, Leads and operators and is responsible for the performance management of these employees.
Physical
Compensation and Benefits:
Pro-Active Engineering offers a competitive wage based on experience and a generous benefits package to include health, dental, vision, life insurance, short and long-term disability, retirement plan with a company match, FSA, paid vacation, sick days, holidays and Gain Sharing bonuses.

New!
Sun Prairie, WI2 days ago
$21.38–$29.39 Per Hour
The following is a sample (but not exhaustive) list of the MOS, AFSC, and NEC Codes that may have transferrable skill sets that apply to this role: 711 713 2506 2584 4130 4133 4541 5899 6071 6072 7603 7607 7610 7618 13D 13M 13P 13R 13T 2T311A 2T311C 2T312A 2T312B 2T312C 2T331A 2T331C 2T332A 2T332B 2T332C 2T351 2T351A 2T351C 2T352A 2T352C 62B 63A 63D 63E 63H 63M 63N 63S 63T 63Y 88R 91A 91B 91E 91H 91L 91M 91P 91S ABE ABH AS CM EN GSM MM MM(NUC) MR SBRelated experience may include: Shop Mechanic, Mechanic, Technician, Service Foreman, Service Manager, Shop Manager, Mechanic Supervisor, Technician Supervisor, Lead Mechanic, Lead Technician, Diesel Technician, Diesel Mechanic, Service Technician, Heavy Equipment Mechanic, Hydraulic Technician, Hydraulic Mechanic, ASE Certified Mechanic, IFPS Certified Technician. * Bilingual (Spanish or Other) may be required based on location needsThe physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job.

Madison, WI26 days ago
$60,000–$65,000 Per Year
Full-time
p tabindex="0">You’ll also perform additional functions like customer service and communication across the facility; hiring and recruiting of production employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.
Production Supervisor, Recycling Operations, Madison, WI, Compensation, Monthly Fill Rate Bonus and KPI Bonus, Relocation Available, Hiring Immediately.

Madison, Wisconsin18 days ago
Full-time
p>You’ll also perform additional functions like customer service and communication across the facility; hiring and recruiting of production employees; HR administrative tasks; troubleshooting and resolution of performance issues; data tracking and reporting of individual KPIs; and safety program management.
Production Supervisor, Recycling Operations, Madison, WI, Compensation, Monthly Fill Rate Bonus and KPI Bonus, Relocation Available, Hiring Immediately.

Madison, WI30+ days ago
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family portfolio of products, to locations in all 50 states.

WI21 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Middleton, WI30 days ago
li>Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

Madison, WI30+ days ago
p>At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff!
Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).

Janesville, WI30+ days ago
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.

Madison, WI30+ days ago
A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.

New!
Cottage Grove, WIToday
This role will monitor various customer feedback channels and social media platforms such as Facebook, X (Twitter), Trustpilot, BizarreVoice, and others; identifying leading-edge indicators within product reviews indicative of product quality or support services deficiencies. The Customer Success Manager (CSM) is responsible for capturing, analyzing, and translating customer feedback and social media reviews into actionable business insights that improve the customer experience, drive a positive social presence, and support strategic decision-making.

Madison, WI30+ days ago
Remote
$68,500–$82,200 Per Year
li>Serve as the primary escalation point for owned small/medium projects regarding implementation and product delivery issues and risks; practice effective risk management and change management processes to minimize exposure, working with senior management to implement solutions.
Creates and manages work plans to deliver contractually defined implementations in the Statement of Work; define and communicate tasks and milestones to track work effectively and communicate openly with internal and external stakeholders at all levels to ensure project status is visible and accessible.

Madison, WI23 days ago
$120,000–$135,000 Per Year
p>Required Skills/Abilities:
Healthcare industry domain expertise, including robust knowledge of the following: value-based care, electronic medical records, quality programs, health information management, insurance markets (Commercial, Medicare and/or Medicaid).
5-7 years of Customer Success Management/Account Management experience with larger accounts managing delivery of technology/software solutions in a healthcare setting, previous SaaS experience strongly preferred.

Madison, WI23 days ago
Remote
p>ApartmentIQ is the all-in-one data platform powering smarter decisions across multifamily—covering 40M units with daily property and market intelligence used for surveys, research, and revenue management. Our sister company, MavenAI, delivers AI-powered marketing automation built by industry experts and integrated directly with property management systems, serving over 2M units.

New!
Madison, WIToday
p>As the Field Success Manager, you will oversee daily field operations, support cleaning technicians, perform quality inspections, manage team accountability, and ensure clients consistently receive a 5-star experience.
4 Senses House Cleaning is one of Madison's fastest-growing residential cleaning companies, known for delivering premium service, exceptional client experiences, and a positive team culture.

New!
Madison, WI1 day ago
$33.65–$63.65 Per Hour
p>The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio of Oracle Health customer accounts with a focus on continuous improvements to customer utilization and experience, facilitating contract renewals, increased customer satisfaction, service level attainment and incremental revenue growth.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Madison, WI11 days ago
$112,000–$190,000 Per Year
p>Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. This management role is responsible for delivering programs and projects of low-to-medium complexity and/or overseeing the delivery of similar projects to meet the needs of diverse customer groups.

WI30+ days ago
p>The Customer Success Manager (CSM) is responsible for capturing, analyzing, and translating customer feedback and social media reviews into actionable business insights that improve the customer experience, drive a positive social presence, and support strategic decision-making. This role will monitor various customer feedback channels and social media platforms such as Facebook, X (Twitter), Trustpilot, BizarreVoice, and others; identifying leading-edge indicators within product reviews indicative of product quality or support services deficiencies.

Madison, WI30+ days ago
This includes ensuring the coordinated execution of tasks across a multi-disciplinary team (Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, etc.) and for a variety of activities (access planning, configuration, and execution; training & onboarding; communication plans & digital programs; reporting, etc.). They ensure strategic customer relationships are established and strengthened, drive product adoption and ensure utilization goals are achieved to maximize value realization, implementation projects are well-managed, communication plans are effectively designed and executed and ongoing performance is managed.

Janesville, WI30+ days ago
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner.

Madison, Wisconsin30+ days ago
Executive Storytelling & Reporting: Design and deliver high-impact Quarterly Business Reviews (QBRs) that translate complex usage metrics into actionable narratives, ensuring findhelp’s impact aligns with the customer’s clinical and financial objectives. Strategic Relationship Management: Serve as the primary point of contact for a portfolio of enterprise customers, building trust-based relationships with stakeholders from operational users to C-suite leadership to ensure measurable value, retention, and revenue growth.

Sun Prairie, WI30+ days ago
Remote
Full-time
p>This is a unique opportunity for an experienced CAS leader to build the practice from the ground up, establish scalable processes, lead a high-performing team, and partner closely with firm leadership to drive long-term growth and innovation.
The Client Accounting Services Department Manager is a senior leadership role responsible for building, leading, and scaling the firm's CAS practice.

Madison, WI19 days ago
p>Leads and develops a team responsible for delivering customer-focused technology solutions by collaborating with business teams to set priorities, building capability, and creating a high-performing, accountable team environment.
Serve as a visible and engaged leader, offer solution options, provide opinion on best-fit to business requests, address challenges, remove barriers, and support team members in navigating complex situations.

Madison, WI30+ days ago
li>Serve food while demonstrating excellent customer service skills, interacting positively with scholars, staff, and visitors and modeling positive character traits.
Clean and / or set up serving lines, condiment stations and beverage service areas; storage areas, work areas, kitchen equipment and tools.

New!
Madison, WIToday
The position is located at our progressive company headquarters in Madison, WI. In total, we have over 100 employees and we partner with businesses in 11 states for their flooring and surfacing product needs. Do you want to apply your customer service expertise and learn about new products in a company where our customer service department is already recognized byits outstanding performance?

Janesville, WI30+ days ago
As a Midas automotive service manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including: Deliver exceptional customer service while listening and consulting customers. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Madison, Wisconsin30+ days ago
In addition, this position is bonus eligible.
Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Join our Talent Community to stay updated on the latest news and opportunities at Exact Sciences.

Madison, WI30+ days ago
Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

New!
Madison, WIToday
$84,300–$96,900 Per Year
p>Incumbent is required to have :
Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm's reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.
Works collaboratively with Branch leaders to resolve service quality issues, coaches and develops Branch leaders pest management competency and ability to coach and develop front line Technicians and sales colleagues.

Madison, WI30+ days ago
li>
Very strong interpersonal and communication skills with the ability to build effective working relationships, solicit co-operation and resolve conflicts with a variety of stakeholders both internally and externally.
The Impact you will have:
The primary focus of the Service Manager I is to manage and lead their team in providing a consistent level of quality and service to support our clients.

Madison, Wisconsin27 days ago
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Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.
Accurately perform all transactions; cash, checks, debit/credit/EBT cards, ID requirements, over rings, credits, suspended orders, refunds, bottle returns, vendor coupons, gift certificates, lottery ticket sales, Western Union, Ticket Master, and all other media in accordance with policies.

Madison, WI16 days ago
$13–$15 Per Hour
Requirements/Responsibilities Customer Service Representative (Insider) requirements You will get to: • Prepare our delicious food for our Toppers fanatics • Take orders in person and over the phone • Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food) • Stock ingredients in the various work stations including the walk-in cooler • Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. Benefits • Flexible Scheduling • Direct Deposit • Paid Training • Competitive Pay Package • Meal Discounts (70% While Working!) • Rapid Advancement Opportunities (Manager & Supervisor in Training Programs) • FUN Atmosphere • Making great food that people connect over.

Madison, WI22 days ago
$88,000–$138,000 Per Year
p>For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals.
Moveworks is trusted by over 5.5 million employees at more than 350 of the world's largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations.

Madison, WI7 days ago
p>Construction Services WisDOT Project Manager - Benefits:
raSmith has a strong history of maintaining a people-oriented culture that provides a great work-life balance and a highly competitive compensation and benefit package. Consider this opportunity:
Construction Services WisDOT Project Manager - Primary Responsibilities:
Leading the technical aspects of the project through innovative and creative solutions to overcome obstacles and ensure client satisfaction.

Madison, WI18 days ago
$146,000–$200,000 Per Year
The PCS-FOS Senior Manager is responsible for providing exceptional client service and supervising the work products of other professionals on the client relationship team; developing new business and working with the business development and marketing team as opportunities move through the pursuit process; mentoring and developing the interpersonal and technical skills of the other client relationship team members; and responsibly managing the PCS-FOS practice through mitigating risk and managing the financial performance of their respective client portfolio.
Facilitates effective discovery meetings with clients; uses open ended questions to identify what their objectives are, what financial information they value for management/decision making and why, as well creating a map of their current internal finance and accounting structure; looks for root causes and does not take information at face value; understands the complexity that can lie behind data.

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Customer Service Manager Jobs in Madison, WI

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Tax Senior Manager, Core Tax Services bdo consulting

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Store Manager PW Retail Foods LLC

Quality Manager Pro-Active Engineering LLC

General Manager - Madison BCycle Bicycle Transit Systems Inc

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Production Manager- PCBA Manufacturing Pro-Active Engineering LLC

Field Service Technician - Level 1 Sunbelt Rentals

Production Supervisor, Recycling Operations Leadpoint

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Customer Service Manager C&S Wholesale Grocers LLC

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Service Manager 4 Senses luxury home services

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