NewIndustrial Sales Representative-General Tool Sunbelt RentalsIndustrial Sales Representative-General ToolFayetteville, NC$50,000–$71,771.70 / yearAbility to incorporate Sunbelt's Specialty Businesses (Industrial Resource Group, Scaffolding, Pump and Power, Compressed Air Solutions, etc.) into presentations and business solutions. * Develop assigned territory via prospecting, cold-calling, qualifying leads, following up on referrals, setting up appointments and making sales presentations, etc. to maximize sales potential and Sunbelt's reputation.
Member Service Representative Shared Service Solutions LLCMember Service RepresentativeNCRemoteTOP JOB RESPONSIBILITIES: Answer high-volume inbound calls and use strong technical proficiency to navigate multiple systems (telephony platform, account servicing tools, CRM, knowledge base, and web-based applications) to provide accurate information, resolve inquiries, and fulfill requests for member and non-member callers. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills.
Customer Service Representative - State Farm Agent Team Member Jaime Shannon - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberFayetteville, NCAs a Customer Service Representative - State Farm Agent Team Member with Jaime Shannon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Representative - State Farm Agent Team Member Hayes McDowell - State Farm AgentAccount Representative - State Farm Agent Team MemberFayetteville, NCROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Hayes McDowell - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Multi-Line Representative - State Farm Agent Team Member Hayes McDowell - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberFayetteville, NCYou’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Customer Relations Representative - State Farm Agent Team Member Greg Lopeman - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberChapel Hill/Carrboro, NCAs a Customer Relations Representative with Greg Lopeman, State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Representative - State Farm Agent Team Member Jaime Shannon - State Farm AgentAccount Representative - State Farm Agent Team MemberFayetteville, NCROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jaime Shannon - State Farm Agent, you are vital to our daily business operations and customers’ success. Before becoming a State Farm agent, I served in the Army, which shaped my leadership style and commitment to discipline, teamwork, and taking care of the people around me.
Customer Relations Representative - State Farm Agent Team Member Rebecca Sandoval - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberWeaverville & Asheville, NCEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Branch Customer Service & Sales Representative - Charlotte (WT Harris) Auto Club GroupBranch Customer Service & Sales Representative - Charlotte (WT Harris)North CarolinaBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
Insurance Account Representative - State Farm Agent Team Member Jaime Shannon - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberFayetteville, NCBy accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. I am seeking dynamic insurance professionals for the office of Jaime Shannon, State Farm Insurance, who are interested in helping my business grow through value-based conversations and remarkable customer experience.
Account Representative - State Farm Agent Team Member Greg Lopeman - State Farm AgentAccount Representative - State Farm Agent Team MemberChapel Hill/Carrboro, NCBy accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees.
Customer Relations Representative - State Farm Agent Team Member Timothy Mcauley - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberFayetteville, NCYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for.
Customer Service Representative Kimbrell's Home FurnishingsCustomer Service RepresentativeFayetteville, North CarolinaProvide a welcoming, professional, and engaging customer experience across all interactions · Build strong customer relationships to drive loyalty, repeat business, and referrals · Support customers throughout the purchasing journey, including follow-up and ongoing communication · Partner with sales associates to support sales activities and contribute to revenue growth · Conduct customer outreach, follow-ups, and assist with promotions, events, and business development efforts · Assist customers with financing options, credit applications, and transaction processing while ensuring accuracy and compliance · Maintain and support customer accounts by addressing questions, explaining payment options, and resolving concerns with professionalism · Process payments, maintain accurate records, and protect customer information in accordance with company policies · Support daily store operations, including administrative tasks, recordkeeping, and use of POS systems · Collaborate with team members to ensure efficient store performance and a positive work environment · Perform other duties as assigned. · High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered · Strong customer service and interpersonal skills · Excellent communication and relationship-building abilities · Sales-minded with a passion for helping customers · Basic understanding of financial transactions or willingness to learn · Strong organizational and multitasking skills · Ability to thrive in a fast-paced, team-oriented retail environment.
NewCustomer Service Representative CVS Health CorpCustomer Service RepresentativeNC$17–$28.46 / hourAs the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Personal Lines Customer Service Representative Darden, Miranda and Associates InsPersonal Lines Customer Service RepresentativeFayetteville, North CarolinaResolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution. Work with prospects to pre-qualify and understand their needs, gather necessary data, research policy options, present options, finalize and bind new coverage, cancel old policies, and negotiate with carriers when necessary.
Customer Service Representative Crunch Fitness - JFF North AmericaCustomer Service RepresentativeFayetteville, NCJob Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking.
Customer Service Representative Caliber Collision CentersCustomer Service RepresentativeSanford, NCCaliber has grown beyond 1700 centers nationwide and features a full range of automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber Auto Glass for glass repair and replacement, Protech Automotive Services for mobile diagnostic scanning and calibration, powered by hands-on experts and Caliber Fleet Services for all services, which includes collision repair and full-service auto care - offering you a holistic solution to fleet care. Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.
Personal Lines Customer Service Representative Hurley Insurance GroupPersonal Lines Customer Service RepresentativeFayetteville, North CarolinaJob Description The Personal Lines CSR at Hurley Insurance Group is responsible for maintaining solid customer relationships by handling personal lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
Customer Service Manager - State Farm Agent Team Member Greg Lopeman - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberChapel Hill/Carrboro, NCYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As an Office Manager with Greg Lopeman, State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
Field Insurance Service Representative - Cary, NC Auto Club GroupField Insurance Service Representative - Cary, NCNorth CarolinaBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance. Process insurance and membership payments, including initial, installment, lapse, and reinstatement payments; conduct retention calls; and contact members/insureds regarding delinquent memberships, late premiums, reinstatements, and cancellations.
NewPatient Services Representative-Bilingual candidates preferred! Valleygate Dental Surgery CentersPatient Services Representative-Bilingual candidates preferred!Fayetteville, NCValleygate Dental Surgery Centers operates in North Carolina as the state's first dental-only ambulatory surgery centers, offering specialized care in oral surgery, anesthesia, and sedation dentistry. With locations in Fayetteville, Greensboro, and Charlotte, VDSC provides an essential solution for patients needing comprehensive dental surgeries that require anesthesia, while maintaining a strong commitment to patient safety and quality care.
Field Service Representative - Part Time Magid Glove & Safety Manufacturing Co LLCField Service Representative - Part TimeNCMagid Glove & Safety is America's leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and specific responsibilities.
Veterinary Customer Service Representative Alliance Animal HealthVeterinary Customer Service RepresentativeNCJob duties include, but are not limited to: Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our busy emergency hospital sees an average of 500 patients each month and is equipped with advanced diagnostic and treatment capabilities; including an in-house IDEXX laboratory, digital radiography, ultrasound, endoscopy, and therapeutic laser technology.
Patient Services Representative-Bilingual candidates preferred! Valleygate Dental Surgery Center of FayettevillePatient Services Representative-Bilingual candidates preferred!Fayetteville, North CarolinaValleygate Dental Surgery Centers operates in North Carolina as the state’s first dental-only ambulatory surgery centers, offering specialized care in oral surgery, anesthesia, and sedation dentistry. With locations in Fayetteville, Greensboro, and Charlotte, VDSC provides an essential solution for patients needing comprehensive dental surgeries that require anesthesia, while maintaining a strong commitment to patient safety and quality care.
Insurance and Financial Services Position - State Farm Agent Team Member Ward Roland - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberSouthern Pines, NCAs a State Farm team member for Ward Roland - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Insurance Account Representative - State Farm Agent Team Member Thomas Owen - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberFayetteville, NCBy accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. You will be working to develop leads, solicit, consult and bind coverage to help customers manage their unique insurance and financial needs and while learning the logistics of managing a business and developing your skills and experience.
Member Service Associate Your Financial PartnerMember Service AssociateFayetteville, North CarolinaMember Service Associate-Onsite Purpose: Responsible for conducting monetary transactions (teller duties) and inquiries as well as conducting in-depth interviews with all levels of present and potential members in regards to products and services offered by the Credit Union. Primary Duties and Responsibilities: Processes all transactions, to include loan payments, share deposits, share draft deposits, share withdrawals, share draft withdrawals and account transfers, in a timely and efficient manner.
Guest Service Representative- Fairfield Inn & Suites, Fayetteville North Fayetteville NorthGuest Service Representative- Fairfield Inn & Suites, Fayetteville NorthFayetteville, North CarolinaThe Guest Service Representative (GSR) embodies the property’s commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Service Business Development Representative Phil Smith Automotive GroupService Business Development RepresentativeSouthern Pines, North CarolinaAs a Service Business Development Representative (BDR), you will be responsible for driving new business and growing service sales through proactive outreach, relationship building, and lead generation. We are currently looking for an experienced and motivated Service BDC (Business Development Center) Representative to join our growing team.
Insurance and Financial Services Position - State Farm Agent Team Member Thomas Owen - State Farm AgentInsurance and Financial Services Position - State Farm Agent Team MemberFayetteville, NCAs our Insurance and Financial Services Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with clients, identify their needs, and market products or services that maximize value. ROLE DESCRIPTION: Thomas Owen - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships.
Insurance and Financial Services Position - State Farm Team Member Greg Lopeman - State Farm AgentInsurance and Financial Services Position - State Farm Team MemberChapel Hill/Carrboro, NCAs an Insurance and Financial Services Representative for Greg Lopeman State Farm Insurance, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
Member Services Rep Front Desk Excel FitnessMember Services Rep Front DeskSanford, North CarolinaOperate and assist applicable members with the use of equipment, tanning, HydroMassage, Total Body Enhancement, and other amenities while making sure all applicable processes and procedures are adhered to. This position may work outside of regularly scheduled shift hours to include mornings, evenings, weekends, and overnight as required.
NewMember Service Specialist Your Financial PartnerMember Service SpecialistFayetteville, North CarolinaPurpose: Conducts in-depth interviews with all levels of present and potential members in regard to the savings, investment and loan products along with other account services offered by the Credit Union. When assigned to the Call Center performing the job description utilizing the telephone to serve members both in the membership and lending areas and in answering inquiries and other telephone requests.
NewCustomer Care Representative I (Winston-Salem, NC) Elevance HealthCustomer Care Representative I (Winston-Salem, NC)North CarolinaHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Sales Representative - Sanford, NC D.R. Horton IncSales Representative - Sanford, NCSanford, NCSales'',''Sales'',''North Carolina-Sanford'',''North Carolina-Sanford'',''North Carolina-Durham'',''North Carolina-Durham'',''Home Builder'',''Home Builder'',''Full-time'',''Full-time'',''Jul 16, 2026, 5:00:00 AM'',''Jul 16, 2026, 5:00:00 AM'','''','''',''false'',''false'',''265633'',''265633'',''true'',''265633'',''false'',''Submission for the position: Sales Representative - Sanford, NC - (Job Number: 2603254)'',''false'',''265633'',''false'',''true''. Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear.
Sales Representative - Lillington, NC D.R. Horton IncSales Representative - Lillington, NCNCSales'',''Sales'',''North Carolina-Lillington'',''North Carolina-Lillington'',''North Carolina-Durham'',''North Carolina-Durham'',''Home Builder'',''Home Builder'',''Full-time'',''Full-time'',''May 27, 2026, 12:00:00 AM'',''May 27, 2026, 12:00:00 AM'','''','''',''false'',''false'',''261826'',''261826'',''true'',''261826'',''false'',''Submission for the position: Sales Representative - Lillington, NC - (Job Number: 2601914)'',''false'',''261826'',''false'',''true''. Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; walk up and down stairs; walk on unlevel terrain; use hands to finger, handle or feel; reach with hands and arms; talk and hear.
Sales Representative - Pharmaceutical Pharmagen IncSales Representative - PharmaceuticalFayetteville, NC$84,560–$117,818 / yearPharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services. As a Pharmaceutical Sales Representative, you are responsible for driving profitable sales growth by developing, maintaining, and advancing accounts by regularly contacting medical offices, hospitals, and rehabilitation institutions within a defined territory.
Pharmacy Care Representative - Work From Home North Carolina CVS Health CorpPharmacy Care Representative - Work From Home North CarolinaNC$17–$25.65 / hourIn this customer service role, you will interact directly with customers to answer questions, solve problems, provide education, and maintain our company's reputation for high-quality service. As a Pharmacy Care Rep, you will: Conduct inbound or outbound phone calls to patients regarding complex Specialty medication orders, benefits verification, and new patient enrollment.
Long Term Care Claims Representative - Payment Servicing Genworth Financial IncLong Term Care Claims Representative - Payment ServicingNC$45,500–$66,000 / yearYou will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. Your experience or education has provided you with knowledge of medical terminology, diseases/diagnoses, and the ability to understand and interpret contract language, disability processes, nursing home licensing, and rehabilitative requirements.
Sales Representative Pure Barre FayettevilleSales RepresentativeFayetteville, North CarolinaPOSITION: The purpose of the Sales Representative is to assist the General Manager & Franchise Partner with new membership sales by bringing new members to the studio, building a relationship, providing a positive experience, and successfully moving them through the sales process to a membership sale. Pure Barre provides more than just an amazing workout for its clients, it is also a place where we can go to feel empowered, be held accountable, find support, motivation and gratitude for ourselves and others, and most of all find encouragement to live healthier lives and be our best self!
Sales Representative & Trainer – Serve, Mentor, and Make An Impact The Compass Business GroupSales Representative & Trainer – Serve, Mentor, and Make An ImpactLillington, North CarolinaIf you're an EMT, firefighter, or first responder, you're already skilled at teaching, leading, and supporting your team under pressure and that same talent can create a fulfilling civilian career. Channel your dedication, discipline, and commitment to service into a civilian career where you protect clients, mentor teammates, and make a meaningful impact every day.
Sales Representative & Trainer – Empower Others, Make a Difference The Compass Business GroupSales Representative & Trainer – Empower Others, Make a DifferenceCameron, North CarolinaEvery day, your empathy, patience, and encouragement will help people succeed and your ability to connect, listen, and inspire will make a lasting impact on both clients and colleagues. As a Sales Representative & Trainer, you'll guide clients in safeguarding what matters most, while also nurturing your teammates' growth and confidence.
Licensed Under 65 Group Sales Representative Allstate Insurance CompanyLicensed Under 65 Group Sales RepresentativeNC$14.57–$17.02 / hourAs a Licensed Under 65 Group Sales Representative, you'll utilize your in-depth Life and Health Insurance knowledge and sales skills to consult small group companies on the most beneficial Life and Health Plans that best suit their employees' specific needs. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Insurance Sales Representative – Veteran Opportunity The Compass Business GroupInsurance Sales Representative – Veteran OpportunityLillington, North CarolinaHere, your commitment to purpose and excellence will help people prepare for life's unexpected challenges while building a rewarding civilian career. Apply today to start protecting families and businesses while building a civilian career that rewards purpose, performance, and service.
Outside Sales Representative Sales - Outside Sales Builders FirstSource IncOutside Sales Representative Sales - Outside SalesFayetteville, NCDevelops sales contracts for a wide range of projects, including residential, multi-family and commercial, by collecting specification information from the client's engineer or architect of record and conveying needs and changes to technical staff and management. Represents the company during the sales process by collecting data on customer needs and design specifications, and acting as a liaison between inside technical/design staff and customer in developing sales proposals.
NewWorkers' Compensation Enhanced Medical Only Representative Utica Mutual Insurance CompanyWorkers' Compensation Enhanced Medical Only RepresentativeNC$46,000–$53,500 / yearPart timeWe believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. Communication skills will also be applied to correspond in writing and over the phone with individuals including injured workers, insureds, agents, vendors, team members, and defense counsel.
Sr. Operations Representative PAYCO The Clearing House Payments CompanySr. Operations RepresentativeNorth CarolinaThey leverage modern technologies, including AI-powered productivity tools and automation, to improve efficiency, documentation quality, knowledge sharing, and incident response while delivering exceptional customer service in a 24x7 production environment. This role serves as a technical leader on shift, ensuring operational stability through proactive monitoring, incident response, problem analysis, and collaboration with internal teams and external customers.
NewOutside Sales Representative Duraserv CorpOutside Sales RepresentativeNCBacked by a team of elite service technicians, you will identify operational bottlenecks, pitch high-performance dock and door solutions, and build a book of business with uncapped commission potential. Solution-Based Consulting: Perform detailed site assessments to diagnose equipment needs (docks, levelers, high-speed doors) and provide custom-engineered solutions.
Sales Representative - General Contractor Duraserv CorpSales Representative - General ContractorNCProject Pipeline Ownership: Maintain a disciplined, forward-looking pipeline of new construction and retrofit opportunities using CRM tools - tracking bid status, decision timelines, and competitive position on every active project. Cross-Channel Collaboration: Partner with End User Sales Representatives and Service Technicians to ensure seamless project handoffs, identify service contract opportunities post-installation, and maximize total account revenue.
Sales Development Representative Camping WorldSales Development RepresentativeHope Mills, North CarolinaThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.