Washington, DC30+ days ago
Assisting users, via phone and internet, in analyzing and solving procedural problems related to our proprietary dues collection and member management system (i.e. recording the collections of dues, membership status changes, corrections, printing custom reports, and general inquiries). Assisting users, via phone and internet, regarding inquiries pertaining to Intuit QuickBooks bookkeeping software (i.e. writing checks, entering journal entries, troubleshooting errors with custom reports, and general bookkeeping inquiries).