NewTraffic Support Specialist NorthwestTraffic Support SpecialistKing of Prussia, PA$23–$25 / hourWe specialize in traffic control planning, work zone setup, maintenance of traffic services for construction projects, and the rental and sale of traffic control equipment, including attenuator trucks, arrow boards, message boards, signs, barricades, and other traffic safety devices. Correct traffic control deficiencies or coordinate corrective action as needed.
NewSr Maint Program Specialist Constellation EnergySr Maint Program SpecialistLancaster, PA$117,000–$130,000Responsibilities include analyst type support (support of Corrective Action Program (CAP), self-assessments, benchmarking), department core functions (inspection readiness, performance indicator updates, website updates, Knowledge Transfer and Retention (KT&R), program owners as needed), support of various committees / programs (new work screening committee, maintenance rule panel, Plant Operating Review Committee (PORC), surveillance frequency change program, Containment Spray Additive Tank (CSAT), business analyst (contract administration, budgets, forecasting), and support of special projects including providing oversight of contract personnel as needed. Coordinate completion of department core functions (as applicable to incumbent and split between specialists): A. Inspection readiness (Nuclear Safety Review Board (NSRB), Institute of Nuclear Power Operations (INPO), Nuclear Regulatory Commission (NRC), etc.) B.
Clinical Specialist JouléClinical SpecialistExton, PAThe ideal candidate will be the go-to expert for device training, therapy education, and enrollment support, ensuring that the trials are conducted with the highest level of clinical integrity. We are looking for a seasoned Registered Respiratory Therapist (RRT) with a strong background in clinical research to join our client's team in a high-impact, mobile role.
NewDisinfection Application Specialist Ecolab Inc.Disinfection Application SpecialistPhiladelphia, PA$48,700–$73,000 / yearOur unique low temperature, residue-free hydrogen peroxide vaporization (HPV) technology has been proven to provide rapid, repeatable, safe and reliable eradication of microbiological pathogens from rooms and other interior spaces. To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to: - Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
To-Go Specialist Cracker Barrel Old Country StoreTo-Go SpecialistLancaster, PAWhether you’re greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. As a To-Go Specialist, you’ll thoughtfully take orders and double-check every detail, making sure guests experience the goodness of country hospitality wherever they’re headed.
NewService Technician - Operations Market Specialist - North Philadelphia Ecolab Inc.Service Technician - Operations Market Specialist - North PhiladelphiaPhiladelphia, PA$52,000–$78,100 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. As a Service Representative, you will service a variety of restaurants, hotels, and long-term care facilities through heavy installations and maintenance on ware washing, laundry and dispensing systems to drive a positive guest experience and create cleaner, safer and healthier environments.
Registered Nurse (RN) - 3E Medical ICU - Night shift - 36 hours per week - Christiana Hospital ChristianaCareRegistered Nurse (RN) - 3E Medical ICU - Night shift - 36 hours per week - Christiana HospitalNewark, DE$41.28–$66.05 / hourIn our Medical Intensive Care Unit, you’ll be at the heart of critical care—where your expertise, compassion, and quick thinking make a real impact every day. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
NewOperations Market Specialist - Service Technician - Central Philadelphia Region Ecolab Inc.Operations Market Specialist - Service Technician - Central Philadelphia RegionPhiladelphia, PA$52,000–$78,100 / yearBuilding on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. As a Service Representative, you will service a variety of restaurants, hotels, and long-term care facilities through heavy installations and maintenance on ware washing, laundry and dispensing systems to drive a positive guest experience and create cleaner, safer and healthier environments.
NewDelivery Specialist - Bonus Eligible + Growth Opportunities MAJIK Enterprises International Inc.Delivery Specialist - Bonus Eligible + Growth OpportunitiesLancaster, PA$17–$20 / hourI began in delivery and worked my way up through roles including Delivery Specialist, Delivery Leader, and Delivery Professional before moving into the store as an Assistant Manager in operations, with a lot of room to grow within the company. Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
NewClinical Quality Improvement Specialist -Newark, DE Vitas HealthcareClinical Quality Improvement Specialist -Newark, DENewark, DEPerforms quality monitoring activities (tracking, trending, and analysis) including, but not limited to: Hospice Quality Reporting Program (HQRP): data collection and analysis of data associated with HQRP components, including but not limited to: Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), claims-based measures, Hospice Item Set and any future measures. Root Cause Analysis (RCA): co-facilitate RCA meeting with program management, ensure required documents are completed, document meeting on appropriate templates, submission of documents to required email distribution group, monitor effectiveness of corrective action plan and report outcomes to program leadership.
NewDelivery Specialist - Bonus Eligible Growth Opportunities MAJIK Enterprises International Inc.Delivery Specialist - Bonus Eligible Growth OpportunitiesMeadia Heights, PA$17–$20 / hourI began in delivery and worked my way up through roles including Delivery Specialist, Delivery Leader, and Delivery Professional before moving into the store as an Assistant Manager in operations, with a lot of room to grow within the company. The way the company takes care of its employees at every level is what’s kept me here.” – Patrick Who We Are We Serve Others We Do What It Takes We Own It We’re passionate about helping employees grow and delivering great customer experiences!
Vocational Specialist - ACT/FACT St. Luke's Health Network, Inc.Vocational Specialist - ACT/FACTExton, PAFull timeThe Vocational Specialist provides primary support to ACT participants and provides cross-training to the other members of the ACT team—to assist with access to housing-related supports and resources—with the goal of promoting mental health stability and reducing forensic and hospital recidivism. The Vocational Specialist provides supportive services—including outreach, monitoring, assessment and service planning, support network building, consultation to families, side-by-side skills training and instruction in the use of community resources, including referrals to community assistance, as needed.
NewSales Specialist – Earn Bonuses + Grow Your Career MAJIK Enterprises International Inc.Sales Specialist – Earn Bonuses + Grow Your CareerLancaster, PA$16–$20 / hourNo problem — we train you. "What I love most about Majik is the gift of building relationships with our customers and helping people find solutions to everyday household needs that they may not have had the access to otherwise. Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law.
NewSAS in Walmart - Retail Specialist - Seasonal SAS Retail ServicesSAS in Walmart - Retail Specialist - SeasonalNewtown, NJ$23Joining SAS Retail Services, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. In this role, you’ll ensure products are available for consumers at retail locations by fulfilling the merchandising needs of our customers and becoming an ambassador for world-famous brands.
NewMedical Scribe Oak Street HealthMedical ScribeLancaster, PA$17–$28.46At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences.
NewClinical Pharmacist Specialist | Medication Safety | Hybrid Position ChristianaCareClinical Pharmacist Specialist | Medication Safety | Hybrid PositionNewark, DE$65.25–$104.41 / hourThe Medication Safety Clinical Pharmacy Specialist is responsible for the development, implementation, coordination, and oversight of pharmacy-related medication safety programs throughout ChristianaCare, with a primary focus on acute care settings. The successful candidate will be a collaborative pharmacy leader with a passion for patient safety, strong analytical and problem-solving skills, experience in acute care practice, and a commitment to driving continuous improvement across the medication-use system.
Senior Specialist, Manufacturing Engineer L3Harris TechnologiesSenior Specialist, Manufacturing EngineerPilesgrove, NJ$84,500–$157,500 / yearCreates and maintains manufacturing documentation including but not limited to: work instructions, production routings, flow charts, time and motion studies, capacity and utilization studies, cycle time analysis, and line balancing. This position is responsible for designing and developing manufacturing methods, processes, procedures, operational sequences and production layouts for the manufacture and testing of power switchboards, circuit breakers and power converters for the NAVY.
NewVehicle Service Specialist (Full Time) HenleyVehicle Service Specialist (Full Time)Odessa, DEFrequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication). Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
Customer Service Support Specialist DENTALEZCustomer Service Support SpecialistLancaster, PAFull timeESSENTIAL DUTIES AND RESPONSIBILITIES:Customer Service & Administrative:Handle inbound customer calls regarding repair requests/estimates, product inquiries, warranty concerns, product registrations and support needs with professionalism and courtesy. MINIMUM REQUIREMENTS:High School Diploma or equivalent required; some college preferred.3 years' experience in Customer Service, including phone support required; dental, medical or biomedical industry preferred, but not required.
Paraprofessional/Student Support Specialist Judge GroupParaprofessional/Student Support SpecialistWayne, PA$19–$23 / yearBy providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Role Overview:This position provides 1:1 behavioral and academic support to students and assists in implementing individualized educational programs designed by the student’s case manager.
NewMedical Logistics Supply Specialist Totally Joined For Achieving Collaborative TechniquesMedical Logistics Supply SpecialistAberdeen Proving Ground, MarylandReview stock level data in DMLSS or Logicole daily to determine the quantity of items required to provide materiel support; included are the development, adjustment and justification of estimates and the management of materiel relative to organizational requirements. Manage, track, inventory and provide document control for all materiel request deliveries to ensure the laboratory requests are fulfilled by the specified date and time and audit compliance for Government Purchase Card, DMLSS, and Contract receipt documents.
Medical History Specialist - Medication Administration Penn MedicineMedical History Specialist - Medication AdministrationLancaster, PAResponsible for gathering information from various resources physician offices, community pharmacy, historical encounter, extended care facility, another acute care facility to ensure a complete and accurate entry into the hospital's computer system. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Medical History Specialist - Medication Administration (Part-time, Days) Penn MedicineMedical History Specialist - Medication Administration (Part-time, Days)Lancaster, PAResponsible for gathering information from various resources physician offices, community pharmacy, historical encounter, extended care facility, another acute care facility to ensure a complete and accurate entry into the hospital's computer system. Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine.
Customer Support Specialist Buckeye CorrugatedCustomer Support SpecialistLancaster, PennsylvaniaThis role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Support, Procurement, Manufacturing and Finishing. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics.
Peer Support Specialist Horizon House CareersPeer Support SpecialistSwarthmore, PennsylvaniaThe Certified Peer Support Specialist will provide peer support services, therapeutic interactions designed to promote empowerment, self-determination, understanding, coping skills, and resilience through mentoring and service coordination supports. A person who is self identified as having met the criteria for serious mental illness as defined in the Mental Health Bulletin (OMH-94-04) who utilizes or has utilized mental health and/or co-occurring services and has been trained and certified to help her/his peer identify and achieve specific self-determined goals.
IT Support Specialist Vireo HealthIT Support SpecialistMassey, MD$65,000–$70,000 / yearA Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do Employee Perks: Enjoy competitive pay and benefits, paid time off, and employee discounts Making an Impact: We’re committed to education, sustainability, and giving back to the communities we serve. Administrate and provides Level 1 and 2 support for incidents (problem/issues) or service requests related to Office 365 suite (Office Apps, SharePoint/OneDrive, Teams, User Administration, Azure, AD, DC, Servers).
Specialist - Client Support Treasury Management Fulton BankSpecialist - Client Support Treasury ManagementLancaster, Pennsylvania$18.56–$29.38 / hourThis role focuses on responding to client inquiries, troubleshooting routine issues, and supporting the daily operation of services such as ACH, wire transfers, Positive Pay, liquidity management, and other treasury solutions. Responsibilities: Serve as the primary point of contact for commercial clients regarding Treasury Management products, responding to general and technical inquiries related to product functionality, transaction processing, and account setup.
Patient Support Specialist - CRC - Hospital of the Univ of Penn Cedar - FT Days Penn MedicinePatient Support Specialist - CRC - Hospital of the Univ of Penn Cedar - FT DaysPhiladelphia, PAActively identify and support linkages to community resources (communities of recovery, MAT, educational, vocational, social, cultural, spiritual resources, mutual self- help groups, professional services, etc.) that support the recovering person's goals and interests. Must maintain valid CRS certification and remain in good standing valid during employment Must enroll in an approved CPS or CRS course within six (6) months of hire and receive PCB (PA Certification Board) certification as a CPS or CRS within one (1) year of hire.
Peer Support Specialist I Recovery Innovations InternationalPeer Support Specialist INewark, DEMust be able to clear the authorized driving component for Recovery Innovations and provide proof of own personal auto insurance with a minimum level of coverage: $100,000 in bodily injury -OR- $100,000 in property damage -OR- both ($100,000 in bodily injury AND $100,000 in property damage). The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Technical Support Specialist (API, ETL, Java, C#), AVP - Charles River Development State StreetTechnical Support Specialist (API, ETL, Java, C#), AVP - Charles River DevelopmentBerwyn, PennsylvaniaTheir contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, testing technical workflows and resolving issues. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.
Technical Support Specialist (Api, Etl, Java, C#), AVP - Charles River Development State Street CorporationTechnical Support Specialist (Api, Etl, Java, C#), AVP - Charles River DevelopmentBerwyn, PA$100,000–$167,500 / yearTheir contributions include defining new client requirements, configuring and tuning the application to the client's business and technical needs, testing technical workflows and resolving issues. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds.
Outreach Specialist- Family Support Program Gemma ServicesOutreach Specialist- Family Support ProgramPhiladelphia, PennsylvaniaJob Specifics: The Outreach Specialist will be required to engage in outreach activities that include all organizations that interact with families that serve children ages 2-8 years old. Will be responsible for managing and maintain some administrative data, responsible for information dissemination, retrieval, and timely submission, and act as a general support for the Family Support Department.
Community Support Specialist SweetTree Support Services, LLC.Community Support SpecialistCoatesville, PAPart timeWhen needed, attend all applicable meetings for individuals as needed: (team meetings, ISP meetings, SIS meetings, QUEST reviews, Vision of Equality meetings, Behavior Support Team Meetings). Assist with and work to strengthen the individual’s daily living needs including but not limited to communication and socialization skills, nutrition, preparing proper meals, proper hygiene.
Operations Support Specialist First Division ConsultingOperations Support SpecialistEdgewood, MDFirstDiv is seeking a highly motivated and detail-oriented Operations Support Specialist Level to provide comprehensive operations and program management support to the Joint Product Manager for CBRN Dismounted Reconnaissance Systems (JPdM CDMA). First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies.
Student Support Specialist Staffmark Group LlcStudent Support SpecialistAbingdon, MDBy applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.
Autism Behavior Support Specialist ElwynAutism Behavior Support SpecialistMedia, PennsylvaniaFull timeDemonstrated basic experience with Microsoft Office applications, specifically Outlook; Maintain current certification/recertification of CPR, First Aid, and crisis intervention, in accordance with agency trained protocols. Interventions will be developed based on the results of systematic behavioral assessments including functional behavioral assessments (e.g., functional analysis), analysis of parent-child interactions, and reinforcer assessments.
Medical Records Retrieval Specialist Humana IncMedical Records Retrieval SpecialistLancaster, PARemote$40,000–$52,300 / yearTo ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended to support Humana applications, per associate. Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service, with the exception of associates who live or work from Home in the state of California, Illinois, Montana, or South Dakota.
Student Support Specialist - Academy Park High School Community in Schools of Eastern Pennsylvania, Inc.Student Support Specialist - Academy Park High SchoolSharon Hill, PA$42,000–$46,000 / yearThe ability to work effectively with a broad range of representatives from public and private service organizations, public education, neighborhood organizations, parent groups, and local government. Provide transitional support service to students who transition into and/or out of the program, working with respective guidance departments at sending school within School District.
Operations Support Specialist - Secret required Parsons CorpOperations Support Specialist - Secret requiredAberdeen, MD$74,800–$130,900 / yearJoin a diverse group of approximately 500 professionals delivering expertise across operations and technical disciplines in the Aberdeen Proving Ground and Edgewood, Maryland markets, contributing to a portfolio of efforts spanning 5 years and exceeding $600 million in total value. Job Description: As an Operations Support Specialist at Parsons, you will be part of a fast-paced team supporting mission-critical requirements for the Department of War and United States Army.
Operations Support Specialist - TS/SCI required Parsons CorpOperations Support Specialist - TS/SCI requiredMD$74,800–$130,900 / yearJoin a diverse group of approximately 500 professionals delivering expertise across operations and technical disciplines in the Aberdeen Proving Ground and Edgewood, Maryland markets, contributing to a portfolio of efforts spanning 5 years and exceeding $600 million in total value. Job Description: As an Operations Support Specialist at Parsons, you will be part of a fast-paced team supporting mission-critical requirements for the Department of War and United States Army.
Community Based Services Support Specialist Community Health Center IncCommunity Based Services Support SpecialistMiddletown, DEThe Specialist conducts outreach and engagement activities, coordinates referrals, provides appointment reminders, assists with retention in care efforts, facilitates transportation coordination for support groups and community activities, and maintains accurate documentation in agency-approved data systems in compliance with organizational and funding requirements. Job Description Summary: Job Description: The Community Based Services(CBS) Support Specialist is responsible for providing medical transportation services, outreach, engagement, peer support, and supportive service coordination for individuals accessing services through the Center for Key Populations (CKP).
Support Services Specialist (OA) NF-04 Department of the ArmySupport Services Specialist (OA) NF-04Aberdeen Proving Ground, MD$70,000–$80,000 / yearGVMP employees work closely with both Military Veterinary Medical Officers and civilian Veterinarians to provide quality healthcare to privately owned animals and deliver the highest level of customer service while adhering to federal and state guidelines and regulations. Army NAF employment can provide a sense of pride and fulfillment, as youll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defenses overall mission.
Accounts Resolution Specialist I - Ophth Clinical Support SEI Penn MedicineAccounts Resolution Specialist I - Ophth Clinical Support SEIPhiladelphia, PALoading job Back to Search Results Previous Opportunity Next Opportunity Current UPHS employees must apply HERE Accounts Resolution Specialist I - Ophth Clinical Support SEI Job ID: 301704 Category: Accounting/Finance Work Type: FT Location: Philadelphia, PA, United States Work Schedule: Full Time Share: Apply Now Save Job Saved Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Exercising good judgement in escalating identified denial trends or root cause of denials to mitigate future denials, expedite the reprocessing of claims and maximize opportunities to enhance front end claim edits to facilitate a first pass resolution.
Recovery Support Specialist Recovery Living Recovery Centers of AmericaRecovery Support Specialist Recovery LivingDevon, PAResponsibilities include, but is not limited to, supporting patients in daily activities, leading patients in educational and recreational activities, facilitating psychoeducational and recovery-oriented programming, assisting with crisis intervention and de-escalation, monitoring patient behavior and safety, and contributing to a structured, trauma-informed treatment environment. KEY RESPONSIBILITIES: Monitors patient activities, provides security/safety checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior.
Recovery Support Specialist Recovery Centers of AmericaRecovery Support SpecialistDevon, PAResponsibilities include, but is not limited to, supporting patients in daily activities, leading patients in educational and recreational activities, facilitating psychoeducational and recovery-oriented programming, assisting with crisis intervention and de-escalation, monitoring patient behavior and safety, and contributing to a structured, trauma-informed treatment environment. KEY RESPONSIBILITIES: Monitors patient activities, provides security/safety checks throughout shift, completes documentation to include, but not limited to, rounds sheets, therapeutic activities notes, and End of Shift reports; records patient behavior.
Residential Support Specialist Compass Business Solutions, Inc.Residential Support SpecialistHighland Park, PAJob Summary: Alpha House is a nonprofit organization dedicated to providing compassionate, evidence-based services that support individuals and families on their journey toward recovery, stability, and self-sufficiency. In this role, you will build positive relationships with residents while helping maintain a structured living environment, promoting program engagement, and responding to safety and support needs with professionalism and empathy.
Part Time Auction Support Specialist (Manheim) Cox Enterprises IncPart Time Auction Support Specialist (Manheim)MD$16.63–$24.90 / hourCox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually.
Product Support Specialist Computer Aid IncProduct Support SpecialistNewark, DE$18–$20 / hourThis policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. We are looking for a Product Support Specialist to provide data entry of Medicaid Renewal applications, ensuring a quality application is entered into the eligibility system.
Customer Support Specialist - Flood XactusCustomer Support Specialist - FloodBroomall, PennsylvaniaIf hired to work at Xactus, employment is contingent upon successful completion of required background checks (including but not limited to federal and state criminal history checks, employment history verification, education verification, credit history check) and pre-employment drug screening. As a result, lenders can easily access the technology necessary to meet consumer demands for a modern mortgage experience with industry-leading speed, reliability, and accuracy – while also closing more loans more quickly with greater profitability.
IT Support Specialist - Internal Posting CECIL COLLEGEIT Support Specialist - Internal PostingNorth East, MDJOB SUMMARY: The IT Support Specialist provides technical assistance and support to faculty, staff, administrators, students, and others in the resolution of reported computer or related technical problems or issues; troubleshoots user accounts, validates assigned software licenses, and responds to issues via the work order tracking system; receives, diagnoses, and provides immediate solutions for hardware, software and user, network, and security access issues; ensures quality customer service to users and follow-up on reported problems; maintains awareness of the full range of information technology (IT) services and products and escalates issues that cannot be resolved at the help desk level; and performs related duties as assigned. ESSENTIAL JOB FUNCTIONS: Serves as the initial point of contact for customers seeking technical assistance over the phone, email, or work order system; uses diagnostic techniques, asking pertinent questions and offering remote desktop assistance; determines severity of the issue and the best solution based on the situation; resolves or refers to appropriate technical staff; explains the problem-solving process to the customer, and as appropriate, guides users in resolving problems.