Day-to-DaySupervise daily AR activities including invoicing, cash application, and collectionsEnsure timely and accurate posting of customer payments (ACH, wire, check, credit card)Monitor AR subledger and ensure alignment with the general ledgerLead and execute collection efforts to reduce DSO and improve cash flowDevelop and implement effective collection strategies for delinquent accountsPartner with customers to resolve billing discrepancies and disputesMaintain strong customer relationships while enforcing credit policiesOwn and analyze AR aging reports; identify trends, risks, and opportunitiesProvide regular reporting and insights to leadership on collections performance and cash forecastsRecommend and implement strategies to reduce past-due balancesTeam LeadershipSupervise, mentor, and develop AR staffEstablish KPIs and monitor team performanceCreate a culture of accountability, continuous improvement, and customer serviceIdentify and implement process improvements to increase efficiency and accuracyStrengthen internal controls around revenue recognition and cash applicationAssist with audit requests and ensure compliance with company policiesPartner with Sales, Customer Service, and Finance to resolve issues impacting collectionsSupport credit evaluations and customer onboarding processes. QualificationsBachelorās or Associates degree in Accounting, Finance, or related field5+ years of progressive Accounts Receivable experience, including 1ā2 years in a supervisory or lead roleStrong experience with:Collections strategy and executionCash application processesAR aging analysis and reportingAdvanced Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis)Experience with ERP systems (NetSuite, SAP, Oracle, or similar).