Medical Records Specialist w/HRD FT Enhabit IncMedical Records Specialist w/HRD FTSapulpa, OKWith strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what's possible for care in the home. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.
Medical Records Specialist w/HRD-FT Enhabit Home Health & HospiceMedical Records Specialist w/HRD-FTSapulpa, OKWith strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.
Reporting - Medical Records Retrieval Specialist 135-1009 CommunityCareReporting - Medical Records Retrieval Specialist 135-1009Tulsa, OKThis role manages all outbound and inbound record requests, retrieves documentation from provider offices and EMR/EHR systems, and ensures accurate, timely, and compliant handling of sensitive health information. JOB SUMMARY: The Medical Records Retrieval Specialist is responsible for requesting, collecting, organizing, and processing medical records to support Risk Adjustment, HEDIS, and Quality Improvement initiatives.
NewMedical Compliance Specialist (RN or LPN) HireRightMedical Compliance Specialist (RN or LPN)Tulsa, OklahomaFull timeAct as an agent of the Director of Medical Services or Chief Medical Office, informing client representatives of their employees' qualification determinations. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East.
Medical Account Specialist II - HEMATOLOGY - OKLAHOMA CITY, OK Regeneron Pharmaceuticals IncMedical Account Specialist II - HEMATOLOGY - OKLAHOMA CITY, OKTulsa, OK$158,950–$220,000 / yearFacilitate partnership with multiple collaboration partners; Regional Director, Nurse Educator, Key Account Manager, Territory-based Oncology Account Specialists, and Reimbursement Specialists to proactively resolve customer needs, identify market dynamics and trends, and develop strategies which support brand and corporate objectives in assigned territory. The Hematology Oncology Account Specialist is responsible for engaging Hematologist and other key Oncology customers within a geographical universe and settings, including academic centers, large group practices, IDNs, and community accounts in support of the launch of our Multiple Myeloma product.
Coding Specialist University of OklahomaCoding SpecialistTulsa, OKWorking in the CBO allows you to make a meaningful impact behind the scenes supporting providers, improving patient experiences, and strengthening the practices ability to deliver high quality care close to home. Position Introduction: OU Health Physicians in Tulsa offers a rewarding opportunity to join a Central Billing Office that plays a vital role in supporting a community based medical practice grounded in compassionate care and academic excellence.
NewOffice Specialist (Data Entry) Counseling and Recovery Services of OklahomaOffice Specialist (Data Entry)Tulsa, OKMINIMUM QUALIFICATIONS: Qualifications: - High School diploma or equivalent - Minimum six (6) months prior experience in a clinical environment working with electronic medical records preferred - Excellent oral and written communication skills - Basic mathematical alphabetizing skills - Good Microsoft Office skills - Good organizational skills - Demonstrates courteous manner on telephone and in person - Ability to address job duties with numerous interruptions. Coordinate review of Relias/Annual training needs for CALM Staff, collaborate with CALM Lead LSC and CALM Unit Director on communication of training needs to team members, and review completion of trainings in preparation for annual audits/certification reviews.
Clinical Support Specialist Savard GroupClinical Support SpecialistTulsa, OKThe ideal candidate will have strong customer service skills, experience handling patient records, and the ability to work independently while maintaining confidentiality. This position requires excellent communication skills, accuracy in data entry, and the ability to manage multiple priorities in a fast-paced environment.
Marketing Specialist MIRATECH CorporationMarketing SpecialistTulsa, OKFull timePrimary Responsibility: The Marketing Specialist at MIRATECH is responsible for developing and implementing marketing strategies and campaigns to attract new business and enhance company recognition through various channels. Create compelling, technically accurate content for marketing campaigns, website updates, product literature, case studies, and social media.
Cardiovascular Territory Account Specialist - Tulsa, OK Novartis AGCardiovascular Territory Account Specialist - Tulsa, OKTulsa, OKRemote$77,000–$143,000 / yearNovartis Compensation Summary:The salary for this position is expected to range between:Associate Territory Account Specialist: $77,000 and $143,000 per yearTerritory Account Specialist: $93,800 and $174,200 per yearSenior Territory Account Specialist: $119,700 and $222,300 per yearExecutive Territory Account Specialist: $132,300 and $245,700 per yearThe final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination.
Cardiovascular Territory Account Specialist – Tulsa, OK NovartisCardiovascular Territory Account Specialist – Tulsa, OKTulsa, OklahomaRemoteCOVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. Commercial Excellence, Communication Skills (Inactive), Compliance (Inactive), Conflict Management, Cross-Functional Coordination, Customer Insights, Healthcare Industry, Influencing Skills, Key Account Management, Professional Ethics, Selling Skills (Inactive), Technical Skills (Inactive)
Field Clinical Specialist - Tulsa, OK - Peripheral Vascular StrykerField Clinical Specialist - Tulsa, OK - Peripheral VascularTulsa, OklahomaHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Work Flexibility: Field-based The Field Clinical Specialist works using independent judgement, partners with local Account Managers to increase clinical support, education resulting in increased clinical acumen.
Case Processing Specialist - Tulsa CoreCivic IncCase Processing Specialist - TulsaTulsa, OKExperience and/or training in reviewing law enforcement documentation such as detention files, custodial records, immigrations case files or previous experience conducting interviews for immigration or detention is preferred. The Case Processing Specialist provides case processing and administrative support to Immigration and Customs Enforcement''s (ICE) mission under the direction of ICE field office personnel.
Performance Improvement Specialist State of OklahomaPerformance Improvement SpecialistTulsa, OKSituated in the OSU Academic Medical District in downtown Tulsa, this modern psychiatric hospital will feature 106 inpatient beds, an expanded residency program, and an enhanced range of behavioral health services. Minimum Qualifications and Experience: Level III - Bachelor's degree plus two years of technical clerical, secretarial, or general office work, or an equivalent combination of education and experience.
NewOffice Specialist (Front Desk) Counseling and Recovery Services of OklahomaOffice Specialist (Front Desk)Tulsa, OKThis role serves as a first point of contact for clients, staff, and visitors while supporting clerical, data entry, scheduling, and document management functions in a fast-paced behavioral health environment. The Office Specialist provides essential administrative and front-office support to ensure the smooth, professional, and efficient operation of Counseling & Recovery Services of Oklahoma, Inc. (CRSOK).
Medical Imaging Field Engineer 2 - Tulsa, OK Varian Medical Systems IncMedical Imaging Field Engineer 2 - Tulsa, OKTulsa, OK$55,330–$76,076 / yearIt is Siemens Healthineers' policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.". These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
NewInventory Management Specialist (EX) US Department of Veterans AffairsInventory Management Specialist (EX)Tulsa, OKPhysical Requirements and Work Environment: Work is normally accomplished in an office setting; however, due to the nature of the position and duties may be called upon to assist in the receipt, storage, and distribution of various supplies – primarily consisting of lifting light boxes generally less than 40 pounds – utilizing appropriate material handling devices and placing items on shelves or carrying them elsewhere on station or within the catchment area. To meet the minimum qualifications for this position at the GS‑07 grade level you must meet one of the following:Experience: One (1) full year of specialized experience equivalent to the GS‑05 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position – and that is typically in or related to the work of this position.
Bailiff Administrative Specialist ManpowerBailiff Administrative SpecialistTulsa, OKFull timeThis position plays a vital role in maintaining the efficiency and security of courtroom proceedings. ManpowerGroup recognizes the importance of providing an accessible and barrier-free environment.
Customer Experience Specialist, Gallery Tesla IncCustomer Experience Specialist, GalleryTulsa, OKAs the first point of contact in our Galleries and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests.
Background Screening Specialist, Public Records Ministry Brands LLCBackground Screening Specialist, Public RecordsTulsa, OKProcess Public Record searches which include, but are not limited to: State Criminal Records, County Criminal Records, Federal Criminal Records, MVRs, Credit Reports, Business Credit Reports, Nationwide Database, SSN Traces, Homeland Security Reports, Worker's Comp Records and Bankruptcy Results. Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations.
NewPerformance Improvement Specialist HF SinclairPerformance Improvement SpecialistTulsa, OKJob conditions require standing, walking, sitting, twisting, stooping, crouching, kneeling, talking or hearing, making visual inspections, making precise hand and finger movements, reaching or grasping, lifting and/or carrying up to 20lbs, pushing and/or pulling up to 10lbs, perceiving color differences, and depending on assigned location the ability to wear personal protective equipment (beards not permitted). Preferred Experience: Supervisory experience along with direct training and conducting training sessions in classroom and field environments for Oil & Gas Operations and Maintenance tasks; experience creating and developing training materials and tools; experience in effective procedure writing.
Store Protection Specialist Ross Stores IncStore Protection SpecialistTulsa, OKThe Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues.
Front Desk Specialist FAMILY & CHILDRENS SERVICES, INC.Front Desk SpecialistTulsa, OKPossession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. JOB SUMMARY: The Front Desk Specialist will be the first point of contact for clients, guests, and employees, providing exceptional service while managing front desk operations efficiently.
NewFront Desk Specialist, Bilingual FAMILY & CHILDRENS SERVICES, INC.Front Desk Specialist, BilingualTulsa, OKPossession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. JOB SUMMARY: The Front Desk Specialist will be the first point of contact for clients, guests, and employees, providing exceptional service while managing front desk operations efficiently.
Utilization Review Specialist I State of OklahomaUtilization Review Specialist ITulsa, OKSituated in the OSU Academic Medical District in downtown Tulsa, this modern psychiatric hospital will feature 106 inpatient beds, an expanded residency program, and an enhanced range of behavioral health services. Minimum Qualifications and Experience: Education and Experience requirements at this level consist of a bachelor's degree or four years of technical clerical, administrative, secretarial, or general office work; or an equivalent combination of education and experience.
Accounts Associate & Pricing Files Specialist Addison GroupAccounts Associate & Pricing Files SpecialistTulsa, Oklahoma$18–$19 / hourThis includes the setup and closure of customer accounts, managing customer account partnerships within and across sales organizations, processing change requests for existing accounts, and administering customer-specific pricing. Occasionally required to talk, hear, stand, walk, use hands for handling objects or controls, reach, stoop, kneel, or crouch.
Credit & Collections Specialist Lee Hecht HarrisonCredit & Collections SpecialistTulsa, OK$20–$21.50 / hourWe are seeking a Credit & Collections Specialist to join a collaborative team where you'll play a key role in supporting customer accounts, managing receivables, and helping drive business success. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
NewEviction Prevention Specialist Housing SolutionsEviction Prevention SpecialistTulsa, OK$21.35–$23.48 / hourThis role is based in Tulsa, OK.Responsibilities Support daily operations of the Landlord-Tenant Resource Center (LTRC) and coordinate activities within the Social Services HUB, focusing on eviction prevention. Ability to communicate clearly and neutrally with diverse socioeconomic, cultural, and ethnic backgrounds, including persons with disabilities and non-native English speakers.
Document Specialist - Tulsa OK Xerox CorpDocument Specialist - Tulsa OKTulsa, OKToday, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. Position Overview: We are looking for a high-energy, relentless Print Buyer to oversee the production, vendor management, and execution of both high-volume commercial prints.
EHS Specialist Valmont Industries IncEHS SpecialistTulsa, OKPersonal Protective Equipment (PPE) such as safety glasses and hearing protection may be required in most manufacturing areas and it is the EHS Specialist's responsibility to ensure that all people (employees, vendors, customers, visitors) are in conformance with all safety requirements and that all employees are enforcing the safety requirements consistently and without exception. Function as the site level expert in the company's Environment, Health and Safety (EHS) information management system to manage data related to EHS events such as injuries, workers compensation claims, near miss incidents and internal and external inspections, and environmental permits.
Utilization Review Specialist I Oklahoma Department of Mental Health and Substance Abuse ServicesUtilization Review Specialist ITulsa, OKFull timeSituated in the OSU Academic Medical District in downtown Tulsa, this modern psychiatric hospital will feature 106 inpatient beds, an expanded residency program, and an enhanced range of behavioral health services. Education and Experience requirements at this level consist of a bachelor’s degree or four years of technical clerical, administrative, secretarial, or general office work; or an equivalent combination of education and experience.
Patient Authorization Coordinator (Field Specialist) VieMed CareersPatient Authorization Coordinator (Field Specialist)Tulsa, OklahomaThe position requires daily travel within a defined territory (approximately a 2-hour service radius) and proactive collaboration with Clinical Operations, Sales, and Operational Efficiency leadership to resolve documentation barriers that impact patient continuity of care. This role supports patients at risk of therapy interruption during reauthorization and insurance change processes by obtaining required clinical documentation directly from physician offices, clinics, hospitals, and patient homes.
Clinical Pharmacist Specialist / Float Hillcrest Medical CenterClinical Pharmacist Specialist / FloatTULSA, OklahomaClinical pharmacy experience in a hospital setting Completion of an accredited PGY-1 Pharmacy Residency or fellowship AND Completion of an accredited PGY-2 Specialty Pharmacy Residency or fellowship (in an appropriate specialty field) . P rovide patient-centered care and integrated pharmacy services in a decentralized practice setting with physicians, nurses, and other hospital personnel.
NewFamily Services Specialist I/II Oklahoma Human ServicesFamily Services Specialist I/IITulsa, OKFull timeEducation and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment; OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. Responsibilities include interviewing, processing electronic applications, and renewals for all AFS programs (SNAP, CHILD CARE, and MEDICAL), while interpreting and applying policy and procedures, providing clear documentation of casework, and independently performing complex tasks.
Gastroenterology/IBD Advanced Practice Provider Specialist Syneos Health IncGastroenterology/IBD Advanced Practice Provider SpecialistTulsa, OKTogether we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients. Selecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry.
Crushing & Screening Application Specialist Kirby-Smith MachineryCrushing & Screening Application SpecialistTulsa, OklahomaResponsible for supporting all crushing and screening equipment within the rental fleet by conducting job site evaluations, providing technical expertise to internal teams and customers, and ensuring proper equipment configuration for aggregate material processing. We are at the forefront of today’s construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!
Grant Specialist FAMILY & CHILDRENS SERVICES, INC.Grant SpecialistTulsa, OKIn addition, this role provides key administrative support to the Director of Grant Operations and the Grants Team by managing grant documentation and records retention, including electronic filing systems, archived materials, and grant-related databases, to ensure accuracy, completeness, audit readiness, and effective communication across departments. Grants Administration: Manage grant documentation and records retention, including electronic filing systems, archival materials, and grant-related databases to ensure accuracy, completeness, and audit readiness.
NewSpecialist, Subcontracts L3Harris Technologies IncSpecialist, SubcontractsTulsa, OKSubcontracts Manager (SCM) for our Melbourne, Florida business to oversee the entire lifecycle of our subcontracts, encompassing strategy development, solicitation, negotiation, award, and management of cost and schedule. Experience in managing various types of complex subcontracts, including hardware, software, complex services subcontracts, and follow-on/production subcontracts.
Document Control Specialist Pyramid, IncDocument Control SpecialistTulsa, OK$30–$33 / hourFull timeRequirements and Technology Experience: Must have skills: - "Document Control", "ProjectWise", "Microsoft Office" Experience managing documents or working with a document management system ProjectWise or similar tools. Process documents within 24 hours (one business day) in accordance with the project distribution matrix, while maintaining compliance with defined budget hours and established procedures.
NewCustomer Service Specialist/Full-Time/8:00am-5:00pm Oklahoma Surgical HospitalCustomer Service Specialist/Full-Time/8:00am-5:00pmTulsa, OKThis statute allows employers to lawfully refuse to hire applicants for safety-sensitive jobs or to discipline or discharge employees who work in safety-sensitive jobs if they test positive for marijuana, even if they have a valid license to use medical marijuana. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others.
Peer Recovery Support Specialist - Adult Bridge FAMILY & CHILDRENS SERVICES, INC.Peer Recovery Support Specialist - Adult BridgeTulsa, OKCritical Thinking: The ability to solve complex problems and make informed decisions by objectively assessing information, evaluating available resources, considering multiple perspectives, and applying sound judgment. Autonomy: Having the self-discipline to initiate and prioritize work, remain self-motivated, manage time independently, and ensure effective client care delivery with minimal direct oversight.
SR Call Center Specialist FAMILY & CHILDRENS SERVICES, INC.SR Call Center SpecialistTulsa, OKPossession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment. This role supports service level performance through active call handling, quality monitoring, coaching, escalation management, and documentation oversight.
Environmental Specialist II/III/IV The Williams Companies IncEnvironmental Specialist II/III/IVTulsa, OKAbout Tulsa: Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S. Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. Prepares and submits all required compliance reports/certifications; develops and maintains documentation related to environmental compliance programs.
Environmental Specialist II/III/IV - Air Permitting The Williams Companies IncEnvironmental Specialist II/III/IV - Air PermittingTulsa, OKAbout Tulsa: Our corporate headquarters is located in downtown Tulsa, Oklahoma, the 2nd largest city in Oklahoma and the 47th most populous in the U.S. Tulsa is known as the Mother of "The Mother Road" - Route 66, and boasts impressive art deco architecture, the #1 city park in the U.S. (The Gathering Place) and is a great venue for live music. Prepares and submits all required compliance reports/certifications; develops and maintains documentation related to environmental compliance programs.
Peer Recovery Support Specialist - Outreach & Engagement - Pathways to Care FAMILY & CHILDRENS SERVICES, INC.Peer Recovery Support Specialist - Outreach & Engagement - Pathways to CareTulsa, OKOutreach and Engagement - The Outreach and Engagement PRSS will focus on engaging with individuals, educating individuals on services and resources that Family and Children Services provide, and connection to the providers involved in programs. Autonomy: Having the self-discipline to initiate and prioritize work, remain self motivated, manage time independently, and ensure effectively client care delivery with minimal direct oversight.
Family Preservation Specialist FAMILY & CHILDRENS SERVICES, INC.Family Preservation SpecialistTulsa, OK$55,000–$58,000 / yearImplement individualized care plans in collaboration with clients, families, and other stakeholders that address the unique needs and goals of clients, promoting their connection to their community through tailored support and skill-building activities. CERTIFICATIONS/LICENSES: Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office and to travel to counties outside Tulsa Metro.
Peer Recovery Support Specialist, PRSS (CCBHC) - Assertive Community Treatment FAMILY & CHILDRENS SERVICES, INC.Peer Recovery Support Specialist, PRSS (CCBHC) - Assertive Community TreatmentTulsa, OKThe primary function of ACT Teams is to help reduce unnecessary hospitalizations and incarcerations, by providing individuals the resources essential to thrive and maintain independence in their natural environment. Attend and participate in daily organizational meetings and weekly treatment team meetings with multi-disciplinary team, utilizing a team approach in working with ACT clients.
Environmental Specialist IV/V The Williams Companies IncEnvironmental Specialist IV/VTulsa, OKIf you love a good ball game or the great outdoors such as visiting Point State Park in Pittsburghs Golden Triangle to see the Allegheny River, Monongahela River, and Ohio River converge, then Pittsburgh has you covered! Other Requirements: Preferred: Expertise with project management and stakeholder engagement for projects requiring Public Utility Commission (PUC) or Public Service Commission (PSC) approvals or certificates.
Recovery Support Specialist - COPES FAMILY & CHILDRENS SERVICES, INC.Recovery Support Specialist - COPESTulsa, OKAutonomy: Having the self-discipline to initiate and prioritize work, remain self-motivated, manage time independently, and ensure effective client care delivery with minimal direct oversight. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children's Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.
Employment & Education Specialist-Individual Support FAMILY & CHILDRENS SERVICES, INC.Employment & Education Specialist-Individual SupportTulsa, OKThis position provides individualized services to consumers: community based services, job and/or school search, job development and placement, school development, interview skills training, follow-along support for jobs and school, collaboration with consumers' employers and/or academic personnel, builds relationships with area employers, and provides related case management needs. Skills and competence to establish supportive trusting relationships with persons with mental illnesses and/or substance use issues and respect for client rights and personal preferences in treatment are essential.