Qualifications · High school diploma or equivalent required; Bachelor's degree in business, communications, or a related field preferred · 5+ years of customer service, order management, coordination, or related experience in manufacturing, medical device, industrial, or other regulated environments preferred · Equivalent combinations of education, training, and experience will be considered · ERP/MRP, QuickBooks, inventory, or order management system experience · Microsoft Excel, Outlook, and Word proficiency · Strong written and verbal communication skills · Ability to manage multiple priorities in a fast-paced environment. Customer Management at CardioCommand Active ownership and coordination of all customer-related activities from inquiry and quotation through order execution, product support, Return Material Authorizations (RMAs), shipment completion, and ongoing communication.