Thefrontofficeiswheregreatpatientexperiencesbegin.

We're looking for someone who enjoys helping people, takes pride in their work, and understands thateveryinteractionmatters.Thisrolesupportsbothpatient-facingresponsibilitiesandadministrativeofficefunctions,makingitperfectforsomeonewhoenjoysvarietyandlikesstayingbusythroughouttheday.

Webelievegreatemployeescancomefrommanydifferentbackgrounds.Whetheryou'veworkedinhealthcare,hospitality,customerservice,retail,administration,oracallcenterenvironment,wecanteachyouthehealthcaresideofthejob.

Whatwecan'tteachisapositiveattitude,reliability,strongworkethic,andcomfortwithtechnology.

WhatYou'llDo

PatientExperience&FrontDeskSupport

• Welcomepatientsandcreateawarm,professionalfirstimpression
• Checkpatientsinandoutefficiently
• Answerincomingcallsandassistwithschedulingappointments
• Helppatientsnavigatepaperworkandnextstepsintheircare
• Collectcopaysandprocesspayments
• Maintainawelcomingandorganizedreceptionarea

Scheduling&AdministrativeSupport

• Manageproviderschedulesandappointmentcalendars
• Verifypatientdemographicsandinsuranceinformation
• Maintainaccuratepatientrecords
• Scan,upload,andorganizeelectronicdocuments
• Assistwithofficeworkflowsanddailyoperationaltasks
• Supportprovidersandteammembersasneeded

TeamCollaboration

• Workcloselywithproviders,medicalassistants,andleadership
• Communicateprofessionallywithpatientsandcoworkers
• Helpsolveproblemsandkeepdailyoperationsrunningsmoothly
• Jumpinwhereneededtosupportthesuccessoftheoffice

ComputerProficiencyIsRequired

Thisisatechnology-drivenhealthcareenvironment.Youwillspendmostofyourdayworkingwithinelectronicsystems,schedulingappointments,managingrecords,andcommunicatingwithpatients.

Wearehappytotraintherightcandidateonmedicalterminology,insuranceprocesses,schedulingworkflows,andofficeprocedures.However,applicantsshouldalreadybecomfortableusingcomputersthroughouttheday.

Thispositionrequirestheabilityto:

• Workinmultiplesoftwareprogramsatthesametime
• Navigatequicklybetweenscreensandapplications
• Typewhilespeakingwithpatients
• Learnnewsystemsandtechnologyquickly
• Manageelectronicrecordsaccurately
• Scan,upload,andattachdigitaldocuments
• UseMicrosoftOutlook,email,calendars,andMicrosoftOfficeapplications
• Enterinformationaccuratelyandefficiently
• Performbasictroubleshootingofcommoncomputerandsoftwareissues

WhatWe'reLookingFor

• Friendlyandprofessionalcommunicationskills
• Strongcustomerserviceskills
• Dependableandaccountableworkhabits
• Organizedanddetail-orientedapproach
• Comfortableinafast-pacedenvironment
• Abilitytomanagemultipleprioritiesthroughouttheday
• Confidenceusingtechnologyandlearningnewsystems
• Acollaborativeattitudeandwillingnesstohelptheteam
• Positiveenergyandastrongworkethic
• Adesiretolearnandgrow

Experience

Preferredbutnotrequired:

• Medicalofficeexperience
• Schedulingexperience
• Insuranceverificationexperience
• Electronicmedicalrecord(EMR)experience

Highlyvaluedexperience:

• Customerservice
• Reception
• Hospitality
• Retail
• Administrativesupport
• Callcenterenvironments
• Anyrolerequiringextensivedailycomputeruse

WhyYou'llLoveWorkingHere

• Full-time,consistentschedule:Monday-Friday,8:00AM-5:00PM
• Structured,hands-ontrainingprogram
• Supportiveteamenvironment
• Opportunitiestolearnanddevelopnewskills
• Meaningfulworkthathelpspatientseveryday
• Leadershipthatinvestsinemployeesuccess
• Aculturebuiltonteamwork,accountability,andrespect

ReadytoApply?

Thisroleisidealforsomeonewhoenjoyshelpingpeople,learnstechnologyquickly,likesstayingbusy,andwantstobepartofasupportiveteam.

Ifyou'redependable,comfortablewithcomputers,enjoyworkingwithpeople,andarelookingforalong-termcareeropportunity,we'dlovetohearfromyou.Joinusandbuildacareerwhereyourworktrulymakesadifferenceeveryday.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.