Springfield, MO30+ days ago
Key Responsibilities: • Assesses, tracks, and collects on patient account balances • Assist in verifying eligibility for Federally Funded Slide Fee Scale • Performs insurance and billing functions, including verifying patient account information to insurance program specifications • Resolve routine patient billing inquiries and problems; follow up on balances due from payers • Ability to understand CDT coding • Electronic billing function, process charges, payments denials and adjustments • Performs insurance denial resolution • Monitors self-pay accounts, assesses need for internal collection action • Monitors collection letter process and sets up acceptable payment plans with patients • Researches old balances and works with patient account representatives to assist patients in accurate and satisfactory recovery of insurance benefits • Send weekly private balance statement/collection letters • Adjust accordingly for documented bankruptcies and NSF check issues • Responsible for maintaining and running the recurring credit card payments. Benefits Overview: Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcares Choice Plus network, covering various deductibles and out-of-pocket limits.