HEALTH CONNECT AMERICA, INCNewFamily Centered Treatment Specialist HEALTH CONNECT AMERICA, INCFamily Centered Treatment SpecialistSunrise, FLWe are relentlessly committed to keeping families together and transforming lives through evidence-informed care, delivered by clinically trained staff who meet clients where they are — in their homes, in their communities, and in our offices. Responsibilities: The Family Centered Treatment Specialist provides quality psychotherapeutic services to children, adolescents, and families utilizing the Family Centered Treatment model.
Nicklaus Children's HospitalClinical Education Specialist- Oncology (Full Time, Days) Nicklaus Children's HospitalClinical Education Specialist- Oncology (Full Time, Days)Miami, FLIdentifies the educational needs of clinical staff; designs, develops, coordinates, provides and supervises educational activities through an evidence-based process and develops an annual educational plan. See Nicklaus Children's Hospital Privacy Policy at https://www.nicklauschildrens.org/notice-of-privacy-practices and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Vaco LLCNewSr Customer Satisfaction Technical Specialist Vaco LLCSr Customer Satisfaction Technical SpecialistOakland Park, FL$68,640–$82,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
ChenMedMedical Assistant (Unpaid Extern) ChenMedMedical Assistant (Unpaid Extern)Hollywood, FL$17–$24.26Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
ChenMedMedical Assistant ChenMedMedical AssistantHallandale Beach, FL$17–$24.26Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
Fusion Medical StaffingNewTravel ER RN Fusion Medical StaffingTravel ER RNMiami, FL$1,732–$1,843This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care .
ChenMedCare Promoter 1 ChenMedCare Promoter 1Pembroke Pines, FL$17–$24.26Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
ChenMedNewCare Promoter 1, Float ChenMedCare Promoter 1, FloatHollywood, FL$17–$24.26Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. The Care Promoter1, Float supports our Physician-lead Care Teams that are focused on providing excellent and comprehensive primary care for a specific population of patients.
ChenMedCare Promoter ChenMedCare PromoterHollywood, FL$17–$24.26Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
ClareMedica Health Partners LLCNewLead Referral Coordinator ClareMedica Health Partners LLCLead Referral CoordinatorPlantation, FLIn addition to managing the most complex referral cases, this position provides training and guidance to team members, monitors workflow and compliance with referral protocols, and serves as the primary liaison between referral staff and clinic leadership. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear.
TravelNurseSourceNewTravel Nurse RN - Emergency Room (ER) / Trauma - $1,732 to $1,843 per week in Miami, FL TravelNurseSourceTravel Nurse RN - Emergency Room (ER) / Trauma - $1,732 to $1,843 per week in Miami, FLMiami, FL$1,732–$1,843This role involves assessing patient conditions, implementing urgent care plans, administering life-saving treatments, and collaborating with multidisciplinary healthcare teams to ensure high-quality, efficient, patient-centered care in critical situations. Collaborate effectively with interdisciplinary teams including physicians, specialists, paramedics, social workers and other support staff to ensure comprehensive care .
ChenMedCare Facilitator ChenMedCare FacilitatorPlantation, FLUtilizes computer equipment and programs to add new patient information, prints out relevant forms for processing, schedule appointments, respond to emails and generate New Patient packets. Regulates and monitors aspects of transportation, including: Driver’s lists/patients, medication deliveries, grocery deliveries, driver’s behavioral challenges, scheduling and coordinating Uber/Lyft rides for patients.
Florida ENT AssociatesNewMedical Records Specialist Florida ENT AssociatesMedical Records SpecialistCoral Gables, FLEnsures fulfillment of all mailed-in and faxed requests for medical records from insurance companies, managed care plans, hospitals, attorneys, patients and other physicians-when appropriate releases are provided. Files lab reports, correspondence, physician dictation/notes, progress notes, radiology reports and other approved document, in charts, ensuring they are completed in an accurate and timely manner.
HCA HealthcareNewMedical Records Specialist HCA HealthcareMedical Records SpecialistMiami, FLAs a Medical Records Specialist, you would be responsible for assisting the HIM Director by routinely performing duties in support of the management of the Horizon Patient Folder (HPF)/McKesson Patient Folder (MPF) workflow queues, working applicable worklists within 3M 360 Encompass, the resolution of unbilled accounts, and the processing of physician suspensions. Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state.
MRO CorporationROI Medical Records Specialist - Bilingual Spanish MRO CorporationROI Medical Records Specialist - Bilingual SpanishPembroke Pines, FloridaResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
MRO CorporationROI Medical Records Specialist MRO CorporationROI Medical Records SpecialistHialeah, FloridaResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
ICBDMedical Records Specialist ICBDMedical Records SpecialistLauderdale Lakes, FL$52,000–$52,000Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Company ConfidentialNewContract Customer Care Specialists Company ConfidentialContract Customer Care SpecialistsMiramar, FLFull timeDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
Care Resource Community Health CenterReferrals & Medical Records Clerk Care Resource Community Health CenterReferrals & Medical Records ClerkFt. Lauderdale, FLPart timeReceive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request). Legal Compliance Notice: This careers website is maintained by Care Resource Community Health Centers, Inc., a qualified entity, in support of compliance with House Bill 531 (2025).
Lennar HomesNewDirector, Procurement Operations Lennar HomesDirector, Procurement OperationsMiami, FLFull timeWe are LennarLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Partnering across Finance, IT, Legal, and business leadership, this role drives AI adoption, workflow automation, and data-driven performance management to deliver compliance, visibility, and operational efficiency at enterprise scale.
Physical 4 U IncMedicals Records Clerk Physical 4 U IncMedicals Records ClerkMiami, FLIn this role, you will collect patient information, process patient admissions, and be responsible for the general organization and maintenance of patient records. Ensure all patient paperwork is completed and submitted in an accurate and timely manner.
AdvantmedMedical Records Technician - (Miami-Dade County, FL) 6441 AdvantmedMedical Records Technician - (Miami-Dade County, FL) 6441Miami, FL$18–$21Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency. Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records.
CORA Physical TherapyCoral Gables Digital Health Specialist - Physical Therapist - Hybrid CORA Physical TherapyCoral Gables Digital Health Specialist - Physical Therapist - HybridCoral Gables, FLRemoteCORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Works closely and supports operations to deliver digital services and meet patient care and staffing needs.
SND PROFESSIONAL SERVICES LLCMedical Billing Specialist ABA Speech OT SND PROFESSIONAL SERVICES LLCMedical Billing Specialist ABA Speech OTMiami, FLYou’ll ensure accurate coding, timely claim submission, denial management, and clean reimbursement processes to support excellent patient care. How to Apply: Email your resume and a brief cover letter detailing ABA, Speech, and OT billing experience to [email address] with the subject line “Billing Specialist – ABA/Speech/OT.”
ConcentraMedical Office Specialist - Bilingual ConcentraMedical Office Specialist - BilingualMiami, FloridaThe Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership.
Carnival Global BrandSpecialist, Medical Assets Carnival Global BrandSpecialist, Medical AssetsMiami, FLCarnival Corporation & plc is the world’s largest leisure travel company, our mission to deliver unforgettable happiness to our guest through our diverse portfolio of leading cruise brands and island destinations, including Carnival Cruise Line, Holland America Line, Princess Cruises, and Seabourn in North America and Australia; P&O Cruises and Cunard Line in the United Kingdom; AIDA in Germany; Costa Cruises in Southern Europe. Medical Maintenance Depot Management: Operate and maintain appropriate equipment and supplies stock levels, ensuring rapid response time for device replacements while maintaining accurate inventory and appropriate reserves of critical equipment and accessories.
HCA HealthcareMedical Office Specialist HCA HealthcareMedical Office SpecialistMiami, FLWith a focus on meeting the needs of our patients at all access points, Physician Services is dedicated to implementing innovative, physician-driven, value-added solutions to assist physicians in providing high-quality, patient-centered care, aligning with our mission to care for and enhance human life. Supporting HCA Healthcare's 186 hospitals and 2,400+ sites of care, Physician Services plays a crucial role as the main entry point for patients looking for high-quality healthcare within the HCA Healthcare system.
ICBDMedical Billing Specialist ICBDMedical Billing SpecialistHollywood, FL$58,240–$64,480With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties. Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) .
Integrated Resources, IncMedical Claim Review Nurse Integrated Resources, IncMedical Claim Review NurseMiami, FLRemoteContractorRequired Years of Experience: Requires a minimum of 2 years of experience in inpatient payment integrity medical claim review including DRG Validation or Itemized Bill Review, including 2 years’ experience working with ICD-10, MS-DRG, AP-DRG and APR-DRG, CPT, HCPCS; or any combination of education and experience, which would provide an equivalent background. • Preferred: Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Certified Inpatient Coder (CIC), Clinical Documentation Improvement Practitioner (CDIP), Certified Professional Coder (CPC), or other advanced HIM/coding certifications
University of MiamiConcurrent Medical Code Reviewer - CCS/Remote University of MiamiConcurrent Medical Code Reviewer - CCS/RemoteHialeah, FLRemoteRequest clarification from the provider when there is conflicting, incomplete, or incorrect information in the health record regarding a significant reportable condition or procedure or other reportable data element collaborating with the Clinical Documentation Specialists for concurrent queries to the providers, ensuring physician responses to queries are reflected in the code assignment. Validates the accuracy of codes assigned by the computer assisted coding software, recognizing inappropriate application of clinical coding regulations/guidelines, and revising the codes assigned based on expert subject matter knowledge and provider documentation.
ICBDUtilization Review Specialist ICBDUtilization Review SpecialistLauderdale Lakes, FL$55,000–$70,000Exact Billing Solutions contributes heavily to the success of the broader ICBD corporate ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000 – 25th Fastest-Growing Private Company in America (2025). Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services.
ICBDCare Coordination Specialist ICBDCare Coordination SpecialistLauderdale Lakes, FL$55,000–$70,000Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
ChenMed LLCMedical Assistant (Unpaid Externship) ChenMed LLCMedical Assistant (Unpaid Externship)Miami, FL$17–$24.26 / hourAbility to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders. Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
Deloitte Touche Tohmatsu LtdSenior Consultant - Clinical Documentation Specialist Deloitte Touche Tohmatsu LtdSenior Consultant - Clinical Documentation SpecialistMiami, FL$110,700–$218,300 / yearOther skills include the ability to analyze, act and design action plans upon monthly and quarterly reports related to individual providers, facilities, MS-DRGs, APR, PSIs, severity of illness and risk of mortality, capture rates, quality metrics and can effectively prioritize their work activities. Clinical Payments Optimization: Assisting clients by validating that payments for clinical healthcare services comply with regulatory, clinical based evidence and contractual requirements while also determining that payments are appropriate for the type and level of care provided.
MAXhealthNewMedical Assistant - Ft Lauderdale-Bilingual MAXhealthMedical Assistant - Ft Lauderdale-BilingualFort Lauderdale, FLMaxHealth is home to a diverse, multidisciplinary team of more than 700 employees-including primary care providers, specialists, clinical staff, and corporate professionals-who are united by a shared purpose: to make healthcare simpler, more compassionate, and more human. MaxHealth also partners with like‑minded independent providers, leveraging our platform to expand access to high‑quality care while preserving the personalized relationships that define great medicine.
Florida Physician Group IncMedical Assistant/Surgical Coordinator Florida Physician Group IncMedical Assistant/Surgical CoordinatorFort Lauderdale, FLtelephone, written or face-to-face interactions with external parties such as patients, vendors and insurance companies, as well as with internal colleagues such clinical staff, administrative and corporate personnel. blood pressure, pulse, pulse oximetry, respiratory rates temperature, weight, height, activities of daily living, balance/gait and other vitals as directed.
INSPYR SolutionsTravel Sourcing Specialist INSPYR SolutionsTravel Sourcing SpecialistMiami, FL$28–$33 / hourSupport data gathering, validation, and review related to Ground Transportation vendor spend, contract coverage, and pricing by compiling information from available systems, trackers, and stakeholders to help identify gaps, inconsistencies, or near-term risk and support sourcing execution activities. Support governance, visibility, and reporting discipline by maintaining centralized Ground Transportation contract records, updating sourcing and execution trackers, assisting with preparation of status updates for leadership and stakeholder meetings, and ensuring execution progress is accurately reflected across reporting tools.
Nextran Truck CentersAccounts Receivable Specialist Nextran Truck CentersAccounts Receivable SpecialistFt. Lauderdale, FLThe ideal candidate will have: Bachelor’s degree in accounting or a related field preferred; an equivalent combination of relevant experience (typically 4–6 years in accounts receivable or accounting roles) may be considered in place of a degree. We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers.
University of MiamiClinical Business Operations Specialist - Remote University of MiamiClinical Business Operations Specialist - RemoteHialeah, FLRemoteThe Clinical Business Operations Specialist serves as a lead to Clinical Business Operations Representatives and facilitates the prompt resolution of highly complex problems related to pre and post care that arise in daily clinical operations. UHealth-University of Miami Health System, South Floridas only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine.
GlobalFoundries IncPrincipal Trade Compliance Specialist GlobalFoundries IncPrincipal Trade Compliance SpecialistFlorida, FL$84,000–$144,000 / yearAbout GlobalFoundries: GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world's most inspired technology companies. This role plays a critical part in developing and maintaining export compliance programs, supporting internal stakeholders, and safeguarding export‑controlled data across the organization.
The Charis Group LLCRegional Sales Specialist The Charis Group LLCRegional Sales SpecialistMiami, FLOur client is seeking an experienced and dynamic Regional Sales Specialist to drive sales growth to the end user, build strong customer relationships, and expand market presence within the greater Miami, Florida FL area. Work closely with internal teams, including product development, customer service, and supply chain, to ensure seamless delivery of products and services.
Care ResourceNewRegistration Services Specialist Care ResourceRegistration Services SpecialistMiami, FLThe Registration Specialist ensures clients are engaged, informed, and supported throughout the registration process, assisting them in completing required forms and gathering necessarydocumentation while adhering to Care Resource policies and procedures. This role includes conducting client registrations, performing interviews, collecting insurance information, and providing clear explanations of agency policies regarding client rights, responsibilities, and available medical and support services.
CARE RESOURCE COMMUNITY HEALTH CENTERSNewRegistration Services Specialist CARE RESOURCE COMMUNITY HEALTH CENTERSRegistration Services SpecialistMiami, FLThe Registration Specialist ensures clients are engaged, informed, and supported throughout the registration process, assisting them in completing required forms and gathering necessary documentation while adhering to Care Resource policies and procedures. This role includes conducting client registrations, performing interviews, collecting insurance information, and providing clear explanations of agency policies regarding client rights, responsibilities, and available medical and support services.
ICBDInsurance Refund Specialist ICBDInsurance Refund SpecialistLauderdale Lakes, FL$54,080–$54,080Exact Billing Solutions contributes heavily to the success of the broader ICBD family office ecosystem and benefits from the recognition awarded to other portfolio companies, including: Inc. 5000, 2024 – Top 5 Fastest-Growing Private Companies in America (ABA Centers of America) . With firsthand knowledge of how inefficiencies in revenue cycle management drain resources from patient care, our founder built a company dedicated to removing obstacles, accelerating cash flow, and delivering peace of mind to clients across specialties.
Nova Medical ServicesNewPrior Authorization Specialist Nova Medical ServicesPrior Authorization SpecialistMIAMI, FLFull timeThe Prior Authorization Specialist plays a critical role in ensuring patients receive timely access to medical services by obtaining and managing insurance authorizations for procedures, treatments, and services. We are seeking a highly organized, detail-oriented, and proactive Prior Authorization Specialist to join our growing healthcare team.
Florida ENT AssociatesHearing Instrument Specialist - Bilingual Spanish Florida ENT AssociatesHearing Instrument Specialist - Bilingual SpanishMiami, FLThe Hearing Instrument Specialist is responsible for evaluating clients' hearing needs, fitting and dispensing hearing aids, providing follow-up care, and offering education on the use and maintenance of hearing devices. The specialist works closely with audiologists and other healthcare professionals to ensure the best outcomes for clients with hearing loss.
Mayersohn Law Group, P.A.Sr. Legal Billing & Collections Specialist Mayersohn Law Group, P.A.Sr. Legal Billing & Collections SpecialistFort Lauderdale, Florida$60,000–$70,000 / yearThe ideal candidate proactively identifies and resolves billing issues before invoices are sent to clients, and independently manages client billing disputes with professionalism, diplomacy, and sound judgment, and is proactive, responsive, and comfortable managing multiple priorities while maintaining discretion, sound judgment, and a client-service oriented approach. This role is ideal for a detail-oriented, highly organized professional who takes ownership of the billing and collections cycle, works independently without constant supervision, collaborates with staff well, and understands how important accuracy, structure, and professionalism are in a law firm environment.
Agiliti Health, IncOnsite Surgical Equipment Repair Specialist - West Florida Agiliti Health, IncOnsite Surgical Equipment Repair Specialist - West FloridaFlorida, FLPrimary Job Location: Home Office (FL) Additional Locations (if applicable): Job Title: Onsite Surgical Equipment Repair Specialist - Fixed Location Company: Agiliti Location City: Not Applicable Location State: Florida. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care.
Holland America Line N.V.Senior, Shipboard Administration Specialist Holland America Line N.V.Senior, Shipboard Administration SpecialistFort Lauderdale, FLRequirements: Experience in hotel operations, immigration and customs (shipboard or shoreside) Experience with property management systems Experience with data analysis, reporting and systems implementation Strong operational understanding of hotel environments and guest experience drivers Shipboard experience in administration (documentation/ clearance) operations Experience with HESS, MSPM and audit compliance programs Background in large-scale fleet or multi-site hotel operations Experience contributing to continuous improvement or change management initiatives Travel: Less than 25% with shipboard travel likely Work Conditions: Work beyond normal business hours or on weekends may be required occasionally to support business needs, projects, or operations. Collaborate with hotel operations leadership and shipboard teams to ensure cost-effective resource utilization Team Development & Personnel Model and reinforce Princess Culture Essentials and The Princess Purpose service principles across the shipboard Guest Services team.