Leavenworth, KS30+ days ago
Using coaching, progressive corrective action and applying Just Culture principles, addresses staff performance and personal conduct issues in conjunction with the Director of Nursing and documents these actions; Produce/supervise scheduling and arrange daily assignment of duties for clinic staff to accommodate patient volume and Provider support to maximize service; Maintain regular and ongoing communication and oversight of clinic staff; Leads and role models patient experience efforts and communicates with patients who bring forth both complaints and compliments; Obtain, review, and develop action plans in conjunction with the Director of Nursing with clinic staff from patient feedback surveys; Participates in the development, monitoring and effective managing of annual operating clinic budget in conjunction with the Director contributing to the financial solvency of SH; In collaboration with Materials Management and pharmacy, purchase medical supplies, medications and equipment within the scope of the department budget; Reviews and verifies that medication and supply inventories are accurate and within date; Communicates any medical staff performance concerns to the Clinic Director, and/or Director of Nursing or Chief Health Officer; Maintains monthly records and verifies daily, monthly, and yearly medical inventory, logs, and that STAT bags and AED are maintained and checked routinely following manufacturers guidelines. In partnership with Human Resources, interviews, hires, trains, and evaluates staff; Mentors and coaches' staff in their professional development and interpersonal relations, developing an effective teamwork approach, in partnership with clinic nursing and/or Director of Nursing; With the support of the Clinical Nurse Educator, coordinate, provide and document staff trainings, continuing education, competencies and monthly staff meetings; Approve/deny leave requests and review and approve timecards of direct reports; Provides oversight using routine audits of support staff performance of required job duties and documentation in the medical record.