Newstaff - Registered Nurse (RN) - Manager, Orthopedics - $31-43 per hour Detroit Medical Centerstaff - Registered Nurse (RN) - Manager, Orthopedics - $31-43 per hourCommerce Township, MI$31–$43 / hourThe Manager Patient Services positions with patient care accountability, plan, implement and evaluate processes related to performance improvement, staffing effectiveness, fiscal management, staff competence and customer service outcomes within designated units/services and in collaboration with senior leadership and subordinate staff. To meet the needs of our community, we operate 8 hospitals and more than 140 clinics and outpatient facilities across southeast Michigan, including a nationally recognized dedicated pediatric hospital (Children’s Hospital of Michigan) as well as a nationally recognized rehabilitation hospital (Rehabilitation Institute of Michigan).
Medical Coding Specialist Integra PartnersMedical Coding SpecialistTroy, MIRemoteThis position is responsible for researching, analyzing, and interpreting HCPCS, CPT, and ICD-10 coding guidance to support accurate prior authorization requirements, coding resources, and client deliverables across Medicare, Medicaid, Commercial, and Marketplace lines of business. JOB QUALIFICATIONS: KNOWLEDGE/SKILLS/ABILITIES The Medical Coding Specialist's responsibilities include, but are not limited to: Coding Support • Research, analyze, and interpret HCPCS Level II, CPT, ICD-10-CM, and related coding guidance.•
CBO Coding Specialist - Full Time Days - Remote (Michigan Residents) Henry Ford HospitalCBO Coding Specialist - Full Time Days - Remote (Michigan Residents)Troy, MIRemoteThe CBO Coding Certified Specialist accurately abstracts information from the electronic health record for compilation of a patient database, which supports medical research projects, patient care evaluation, and administrative decision making related to patient care. GENERAL SUMMARY: Under established coding principles and procedures reviews, analyzes, and validates the diagnostic and/or procedural codes applied from front-end coding and clinical teams for reimbursement and billing purposes.
Medical Coding & Price Transparency Specialist Henry Ford HospitalMedical Coding & Price Transparency SpecialistTroy, MIIn this highly collaborative and patient-focused role, you will provide accurate pricing estimates for a wide range of services, helping patients navigate insurance coverage, self-pay options, and financial responsibilities with confidence and clarity. Strong interpersonal skills with the ability to communicate effectively with patients, prospective patients, clinic staff, and hospital personnel, both in person and over the phone.
RCM Manager – Laboratory Revenue Cycle P4PRCM Manager – Laboratory Revenue CycleSouthfield, MichiganThe RCM Manager will work closely with the RCM Director and cross-functional departments to identify operational, billing, coding, payer, and workflow issues that negatively impact clean claim submission, claim acceptance, reimbursement timelines, denial rates, AR performance, and overall cash collections. · Monitor and analyze revenue cycle performance metrics across both pre-submission and post-submission workflows to identify trends causing claim delays, clearinghouse rejections, denials, underpayments, aging AR, delayed payments, or reimbursement slowdowns.
Software Area Manager - Board Support General Dynamics Land Systems USSoftware Area Manager - Board SupportSterling Heights, MIFull timeThe Board Support Software Area Manager is a technical leadership role responsible for planning, directing, and executing all activities related to board support software (BSP, device drivers, low-level diagnostics, and related tooling) for GDLS platforms. The Area Manager will partner closely with Systems Engineering, Hardware Engineering, Vehicle Software, Test, and Program Management to ensure board support software is robust, reusable, and delivered on schedule to meet program cost, quality, and performance objectives.
NewMedical Assistant / Receptionist - Part Time Clarkston Medical Group McLaren Health Care CorpMedical Assistant / Receptionist - Part Time Clarkston Medical GroupClarkston, MIFor clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire. Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture.
NewMedical Assistant / Receptionist - Clarkston Medical Group McLaren Health Care CorpMedical Assistant / Receptionist - Clarkston Medical GroupClarkston, MIFor clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire. Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture.
NewField Reimbursement Manager Syneos - Commercial - ProdField Reimbursement ManagerFlint, MIJoin our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients Experience the thrill of knowing that your everyday efforts are contributing to improving patients’ lives around the world. The Field Reimbursement Manager will be responsible for ensuring that target accounts within their geography understand the necessary steps to receive reimbursement through the appropriate payer when ordering products, consistent with company compliance policies, company procedures, and approved materials.
Senior Health Center Manager - Flint Health Center Planned Parenthood of MichiganSenior Health Center Manager - Flint Health CenterFlint, MILeads, develops, and optimizes team members using a performance support process that includes goal setting, routine and in the moment feedback, and ongoing development through intentional observations of staff including clinicians. Ensures that daily administrative procedures are completed correctly, including insurance billing, encounter for auditing, cash handling, time of service collections, consistency of asking for donations and daily deposits.
Practice Manager - Obgyn Rochester Hills Trinity Health CorporationPractice Manager - Obgyn Rochester HillsRochester Hills, MITrinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.
Health Information Manager Ascension Health AllianceHealth Information ManagerFlint, MI$68,065.14–$92,088.14 / yearEducation: High School diploma equivalency with 2 years of cumulative experience and 1 year of cumulative leadership experience required OR 4 years of applicable cumulative job specific experience and 1 year of cumulative leadership experience required. Licensure / Certification / Registration: Required Credential(s): One or more of the following: Certified Coding Specialist (CCS) credentialed from the American Health Information Management Association (AHIMA) obtained prior to hire date or job transfer date.
NewRN Case Manager Memorial HealthcareRN Case ManagerOwosso, MI3. Completes appropriate internal and agency referrals to mobilize the resources required for safe discharge to home (i.e. Home Health, Hospice, DME, infusion services, etc.). Works collaboratively with the medical staff, nursing and ancillary departments to develop an effective plan for patient transition to home or to other post-acute care services.
Retail Store Manager: Birmingham FramebridgeRetail Store Manager: BirminghamBirmingham, MichiganAs the heart of your store, you'll build a high-performing team, champion the Framebridge brand, and ensure every customer leaves inspired. We foster an inclusive, equitable, and collaborative environment where remarkable individuals take pride in their craft, elevate the customer experience, and are empowered to do the best work of their careers.
NewGroup Product Manager - Automotive Networking Cable Assemblies Koch IncGroup Product Manager - Automotive Networking Cable AssembliesRochester Hills, MIGroup Product Manager - Automotive Networking Cable Assemblies - United States - 191664 - Koch. Koch Disruptive Technologies.
Case Manager - Full Time - Days - West Bloomfield Henry Ford HospitalCase Manager - Full Time - Days - West BloomfieldWest Bloomfield, MIThe case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.
Scrum Manager - Suspension Controls General Motors CoScrum Manager - Suspension ControlsMIThe selected candidates will lead the development of controls and diagnostics within an agile environment, using appropriate common methods for VMEC features and lead the growth in capability of controls and diagnostic methods to launch General Motors to the forefront of technology in the Suspension space. As a Scrum Manager, you are responsible for maximizing the value of the output of the agile scrum team, serving as the customer proxy, and ensuring the team understands and implements solution intent within the business context all while ensuring that software is delivered with world class quality.
NewCorporate Medical Billing Specialist NexCare WellBridge Senior LivingCorporate Medical Billing SpecialistBrighton, MI$19–$25 / hourThe Medical Billing Specialist is responsible for performing clerical billing duties, including review and verification of patient account information against payer program specifications, processing invoices, and answering questions about patient accounts as it pertains to payment and reimbursement. 3+ years of related billing experience, including Managed Care, Medicare, and/or Medicaid billing; hospital billing and insurance claim processing experience preferred.
Registered Nurse Case Manager TEEMARegistered Nurse Case ManagerGrand Blanc, MISupport and coaching of clinical documentation efforts and serving as a clinical resource for coders ensuring that documentation accurately reflects severity of illness and intensity of service. We are currently seeking a highly Experienced Acute Care Inpatient Case Manager with strong discharge planning expertise to join our team.
NewKey Account Manager VenteonKey Account ManagerMadison Heights, MILead the sales activities for his/her clients and establish action plans in order to obtain BBP Sales, following BOL, BBP, TCTP, BPM and other tools defined in FDS. If you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to abarry@venteon.com .
NewManager of Machining Operations Barron Industries IncManager of Machining OperationsOxford, MIPartner closely with company leadership on machining strategy, equipment investments, and future capacity planning while maintaining clear ownership and accountability for machining operations. Barron Industries, a leader in aerospace and defense manufacturing since 1983, is seeking an experienced Manager of Machining Operations to join our team in Oxford, MI.
Manager, Validation BiovireManager, ValidationBrighton, MIFull timeManage and maintain Validation Master Plans and validation lifecycle documentationLead scheduling, planning, review, and execution of validation activitiesSupport transition of equipment and systems from Engineering to operational usePartner cross-functionally with Quality, Manufacturing, Engineering, and Maintenance teamsProvide technical guidance for risk assessments, change controls, deviations, and investigationsEnsure timely completion of validation protocols, reports, traceability matrices, IQ/OQ documentation, and related deliverablesSupport audit and inspection readiness activitiesLead and develop validation personnel while reinforcing a strong quality and compliance culture What You BringBachelor's degree in Engineering, Science, Computer Systems, or related technical field5+ years of experience in pharmaceutical, biotechnology, or regulated manufacturing environmentsPrior leadership experience within Validation, Engineering, CQV, or Quality functionsExperience interacting with FDA or other regulatory agencies and supporting inspections. Strong understanding of cGMP, validation lifecycle management, and 21 CFR Part 11 requirementsHands-on experience leading validation projects and technical documentation activitiesExperience supporting manufacturing equipment, utilities, HVAC, automation systems, and/or computerized systemsStrong organizational, communication, and cross-functional collaboration skills Why Join BiovireOpportunity to shape and strengthen validation systems during organizational growthHigh visibility and cross-functional leadership exposureCollaborative and mission-driven GMP manufacturing environmentDirect impact supporting operational readiness and future commercializationCompany-paid medical, dental, vision, and life insurancePaid Time Off supporting work-life balance Come join us on our mission of manufacturing safe, high-quality products that improve and save lives.
Scrum Manager - Suspension Controls General MotorsScrum Manager - Suspension ControlsMilford, MIThe selected candidates will lead the development of controls and diagnostics within an agile environment, using appropriate common methods for VMEC features and lead the growth in capability of controls and diagnostic methods to launch General Motors to the forefront of technology in the Suspension space. As a Scrum Manager, you are responsible for maximizing the value of the output of the agile scrum team, serving as the customer proxy, and ensuring the team understands and implements solution intent within the business context all while ensuring that software is delivered with world class quality.
APP Manager, Hospitalist Corewell HealthAPP Manager, HospitalistRoyal Oak, MIResponsible for the management of reporting APPs and APP supervisors including all activities related to direct and facilitated patient care, service line development, quality improvement goals strategic planning and protocol or policy enforcement, including APP clinical work product at top of scope or adherence to the Hospital Playbook. This position will provide leadership to APPs within the identified specialty service(s) with the potential for expansion of role to include other APP teams as determined by needs of the APP structure and determined by APP Director.
RN-Case Manager Genesys - Full-Time - 7:30am - 6pm Monday thru Friday & rotational weekends Henry Ford HospitalRN-Case Manager Genesys - Full-Time - 7:30am - 6pm Monday thru Friday & rotational weekendsGrand Blanc, MIThe case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. GENERAL SUMMARY: The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.
Case Manager - Contingent - Days - West Bloomfield Henry Ford HospitalCase Manager - Contingent - Days - West BloomfieldWest Bloomfield, MIThe case manager provides effective discharge planning services that support a safe transition to the next level of care and addresses the needs of patients who have experienced a critical event or diagnosis that requires management strategies to optimize health outcomes along the care continuum. GENERAL SUMMARY: The Case Manager is a member of the hospital or specialty-based patient-centered care team or treatment team responsible for the collaborative practices of identification, assessment, planning, facilitation, care coordination, evaluation and advocacy for options and services to meet an individual's and family's health care needs.
Project Manager, Transportation Solutions Koch IncProject Manager, Transportation SolutionsRochester Hills, MIProject Manager, Transportation Solutions - United States - 191862 - Koch. Koch Disruptive Technologies.
Billing Assistant Manager - DME J & B Medical Supply Co IncBilling Assistant Manager - DMEWixom, MISummary: The Billing Assistant Manager is responsible for maintaining vast amounts of information in the HDMS system that is a resource to all department team members as they handle collections from payers. Essential Functions: Review and approve write-off requests - identify improvements needed to processes based on write-off reasons and bring to billing manager and customer service manager's attention.
Facilities Manager ZEISSFacilities ManagerWixom, MichiganAssociate degree; bachelor’s degree in Facilities Management, Engineering, Business, or related field preferred or Equivalent of at least 8 years of progressive experience in facility and/or real estate management. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology.
Senior Engineering Manager of Backend Services Automated Pet Care Products LLCSenior Engineering Manager of Backend ServicesAuburn Hills, MIWhat You'll Do: The Senior Manager, Backend Services leads the teams that own Whisker's digital experience services, robot services, core platform engineering, and IoT data intake - the cloud services that power our mobile and web app experiences and that our devices depend on to function. This role owns four connected domains: Digital experience services - the backend services powering the Whisker app experience that customers interact with daily: accounts, device management, scheduling, notifications, and subscription-connected functionality.
Medical Assistant / Scribe - Willing to Train! EyeCare Partners LLCMedical Assistant / Scribe - Willing to Train!Birmingham, MIThis employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients. Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography.
Facilities Manager CranbrookFacilities ManagerBloomfield Hills, MichiganComprised of a graduate Academy of Art, contemporary Art Museum, Center for Collections and Research, House and Gardens, Institute of Science, and more than 1,600 students attending our Pre-K through 12 independent college preparatory Schools, Cranbrook welcomes thousands of visitors and students to its campus each year. Reporting to the Director of Operations and working in close collaboration with the HVAC Manager, this position oversees daily operations and serves as the subject matter expert for building maintenance, electrical, locksmith, carpentry, and painting.
Scrum Manager - Suspension Controls GMScrum Manager - Suspension ControlsMilford, MichiganThe selected candidates will lead the development of controls and diagnostics within an agile environment, using appropriate common methods for VMEC features and lead the growth in capability of controls and diagnostic methods to launch General Motors to the forefront of technology in the Suspension space. As a Scrum Manager, you are responsible for maximizing the value of the output of the agile scrum team, serving as the customer proxy, and ensuring the team understands and implements solution intent within the business context all while ensuring that software is delivered with world class quality.
Practice Manager - OBGYN Rochester Hills Trinity HealthPractice Manager - OBGYN Rochester HillsRochester Hills, MITrinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.
NewPractice Manager - Hepatobiliary & Pancreatic Surgery Oakland Trinity HealthPractice Manager - Hepatobiliary & Pancreatic Surgery OaklandPontiac, MITrinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.
NewPractice Manager - OBGYN Bloomfield and Clarkston Trinity HealthPractice Manager - OBGYN Bloomfield and ClarkstonMITrinity Health IHA Medical Group is seeking a compassionate and motivated Practice Manager to oversee the clinical and administrative aspects of the practice(s), including practice profitability, revenue goals and CORE metrics. This includes accountability for clinical quality of care, customer satisfaction, staff satisfaction, productivity, revenue enhancement, managed care performance, staff leadership and assuring adequate access for patients.
Medical Assistant / Scribe Eye Care Partners Career OpportunitiesMedical Assistant / ScribeBirmingham, MIThis employee will use ophthalmic techniques to perform preliminary work-up of patients in a clinic setting, scribe for Physicians and may also directly assist Physician(s) with examinations and treatment of patients. Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography.
Beauty Counter Manager - Charlotte Tilbury - Twelve Oaks Mall Nordstrom IncBeauty Counter Manager - Charlotte Tilbury - Twelve Oaks MallNovi, MI$22.90–$23.80 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Beauty Counter Manager - Bobbi Brown - Twelve Oaks Mall Nordstrom IncBeauty Counter Manager - Bobbi Brown - Twelve Oaks MallNovi, MI$22.90–$23.80 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Beauty Counter Manager - Lancôme - Twelve Oaks Mall Nordstrom IncBeauty Counter Manager - Lancôme - Twelve Oaks MallNovi, MI$22.90–$23.80 / hourFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Physical Requirements: Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
Mgr Restaurant Chef Twelve Oaks- Novi, MI Nordstrom Inc.Mgr Restaurant Chef Twelve Oaks- Novi, MINovi, MI$48,000–$77,000 / yearFor Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf .
Pharmacy Manager Costco Wholesale CorpPharmacy ManagerMADISON HEIGHTS, MIOversees and participates in dispensing prescription medications: measuring, labeling, checking for drug interactions, verifying with physicians, and selecting substitutions when necessary. Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with the Costco Employee Agreement and other applicable regulations.
Retail Store Manager: Birmingham Framebridge IncRetail Store Manager: BirminghamBirmingham, MI$65,000–$72,000 / yearAs the heart of your store, you'll build a high-performing team, champion the Framebridge brand, and ensure every customer leaves inspired. We foster an inclusive, equitable, and collaborative environment where remarkable individuals take pride in their craft, elevate the customer experience, and are empowered to do the best work of their careers.
Project Manager CranbrookProject ManagerBloomfield Hills, MichiganResponsibilities include selection and coordination of design professionals, program definition with users, contract development, scheduling, communications between the project and building occupants, facilitating arrangements for construction activities, reviewing work and ensuring that it is completed according to contract documents and building and life safety codes, reviewing and authorizing pay applications and managing the budget. Coordinates with other Project Managers, Building Maintenance and Building Services Supervisors, Head of Archives, Director of the Center for Collections and Research, Schools Administration and other staff to maintain and uphold the historical integrity of planned activities in construction projects and design and renovation of interior spaces.
Account Manager - Corrugated Koch IncAccount Manager - CorrugatedOwosso, MIAccount Manager - Corrugated - Owosso, Michigan, United States - 190571 - Koch. Koch Disruptive Technologies.
Customer Experience Manager Koch IncCustomer Experience ManagerAuburn Hills, MICustomer Experience Manager - Auburn Hills, Michigan, United States - 191568 - Koch. Koch Disruptive Technologies.
Manager, Cloud Operations Sun Communities IncManager, Cloud OperationsSouthfield, MIThe Manager, Cloud Operations, will lead the design, implementation, and optimization of our cloud infrastructure with a primary focus on Amazon Web Services (AWS) while also supporting workloads in Microsoft Azure and our Private Cloud provider. Owns and governs cloud identity and access management (IAM) across AWS and Azure, including role-based access models, least-privilege enforcement, and integration with enterprise identity providers (e.g., Entra ID).
Manager, IT Security Sun Communities IncManager, IT SecuritySouthfield, MIThis position is responsible for leading a team of IT Security Analysts and driving the implementation, optimization, and ongoing governance of the organizations Amazon Web Services (AWS) cloud environment, Microsoft Purview data governance platform, and Data Loss Prevention (DLP) program. Deep hands-on expertise with AWS security services such as identity and access management (IAM), GuardDuty, Security Hub, CloudTrail, Config, key management services (KMS) and web application firewall (WAF) organizations (Required).
Care Manager Sunrise Senior LivingCare ManagerBloomfield Hills, MIThe Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.
VRF Sales Manager Lennox International IncVRF Sales ManagerMadison Heights, MI$92,000–$150,000 / yearLennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. As a VRF Sales Manager, you will drive the growth of Lennox Variable Refrigerant Flow (VRF) solutions by building consultative relationships with consulting engineers, manufacturer''s representatives, and residential and commercial contractors.