RESPONSIBILITIES • Directly manage 3rd party partner relationships, supporting the partner onboarding, collecting sales materials, and driving the overall partner success with sales and marketing • Partner with Senior Partner Success Manager to execute and coordinate partner GTM plans for sales enablement to drive pairings with our customers (financial institutions) and adoption with their end users • Coordinate and deliver partner trainings and materials, inclusive of webinars and sales resources • Support management and optimization of Q2’s Developer Catalog where customers can go to learn about the latest partner offerings and access appropriate due-diligence materials • Align partner opportunities with strategic verticals and marketing roadmaps to deliver coordinated GTM effort to drive sales enablement • Educate partners on self-service tools, maximizing their relationship, and driving success in Q2's fintech ecosystem • Gather insight regarding sales activity, end-user adoption, and customer successes • Work cross-functionally with teams across sales, marketing, development, and public relation teams • Support sales and marketing initiatives to achieve sales and revenue targets EXPERIENCE AND KNOWLEDGE • Bachelor's Degree and 5+ years of relevant partner success/account management experience • Excellent written/oral communication skills and ability to interface effectively with peer managers as well as senior management • Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment • Preferred proficiencies with Salesforce, Jira, Confluence, and Seismic • Experience in supporting sales and marketing functions • Self-starter who is comfortable with ambiguity • Experience building new processes and implementing across organizations • Financial Services, enterprise software, customer success, and/or marketplace experience preferred. This individual will be part of Q2's Innovation Studio, working alongside the Partner Success team to support and strengthen programs across a robust ecosystem of partners — managing inbound partner communications and requests, overseeing escalations, and serving as a key liaison between Customer Success Managers, financial institutions, partners, and Q2 third-party certified developers.