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Call Center Manager, Residential HVAC Services Standard Heating & Air Conditioning Inc
Call Center Manager, Residential HVAC ServicesMinneapolis, MN
The Call Center Manager is responsible to plan, direct, coach and measure the customer service and logistics team, and to build, and maintain lifetime customer loyalty while achieving booked/answered call goals and improving service quality. The right candidate will possess strong communication skills, the drive to achieve personal and team goals, and they will supports customers and the team by actively handling inbound and outbound calls/texts/emails/etc.
3 days ago





