NewProgram Director SevitaProgram DirectorMinot, ND$59,000–$59,000Manage the day-to-day operations of one to four programs in a community including organization and implementation of direct supports, person-centered planning, and implementation, health care, advocacy, stakeholder relations, regulatory compliance, recruiting, retention, staffing, training, safety, financial management, and maintenance of the physical environment. Manage the implementation of program planning; monitor delivery of services and supports; ensure services are consistent, engaging, and relevant to the individuals served.
OB Hospitalist - Director Opportunity - Williston OptigyOB Hospitalist - Director Opportunity - WillistonWilliston, NDHighly relational, able to build strong rapport and positive working relationships with all stakeholders (Hospital leadership, hospitalist teams, nurses, staff physicians, and OBHG corporate staff). Will collaborate with the MMD, MDO or VPCO to ensure the clinical team is delivering a quality program that achieves both OBHG's and the hospital's clinical and operational objectives.
Director, Senior Maintenance & Reliability Management Cargill IncDirector, Senior Maintenance & Reliability ManagementWest Fargo, NDYou will champion a cultural change focused on increasing plant reliability and performance efficiency, while minimizing unscheduled plant interruptions and reducing scheduled downtime using continuous improvement tools to optimize the companys physical assets, processes and strategies. Contribute to the capital planning process, preparing relevant capital commitment information for assigned project work and ensure that maintenance resources are available and information and knowledge related to equipment reliability and maintainability are transferred to the project team.
Director of Flight Operations Weather Modification IncDirector of Flight OperationsFargo, NDp>Position Title: Director of Flight Operations Reports To: President Status: Exempt Location: Fargo Jet Center - Fargo, ND Position Overview Fargo Jet Center is seeking an experienced and strategic aviation leader to serve as Director of Operations (DO) for our Aircraft Management & Charter Department. About Fargo Jet Center Fargo Jet Center (FJC), headquartered in Fargo, ND (KFAR), and subsidiary Premier Jet Center (PJC), based in Eden Prairie, MN (KFCM), are recognized leaders in aviation services and have been ranked among the top aviation service companies in the world.
NewDirector of Nursing Good SamaritanDirector of NursingVelva, NDCreate Your Career With Us!** **Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.** **Location:** Souris Valley Care Center **Address:** 300 Main St S, Velva, ND 58790-9443 USA **Employment Type:** Full-Time **Shift:** Day **Job Summary** **$30,000 Sign On Bonus!** You and the Health Information Manager in your center will be the lead support for the electronic medical record and you will oversee and monitor all clinical priorities in your center such as the safe resident handling program and the nursing budget.
OB Hospitalist - Director Opportunity - Williston Optigy GroupOB Hospitalist - Director Opportunity - WillistonWilliston, NORTH DAKOTAHighly relational, able to build strong rapport and positive working relationships with all stakeholders (Hospital leadership, hospitalist teams, nurses, staff physicians, and OBHG corporate staff). Will collaborate with the MMD, MDO or VPCO to ensure the clinical team is delivering a quality program that achieves both OBHG's and the hospital's clinical and operational objectives.
Area Director Weidner Apartment HomesArea DirectorWilliston, NDPosition Summary: The Area Director is responsible for managing all operational aspects of assigned properties which include budgeting, marketing, leasing, people management, maintenance, documentation, reporting, customer service etc. Identify operational efficiencies analyzing various operating metrics/reports to improve financial results and team development; utilize opportunities for further training with Training Manager/Regional Trainer.
NewAssistant General Manager / Director of Operations | Full Time | Bismarck Event Center Oak View GroupAssistant General Manager / Director of Operations | Full Time | Bismarck Event CenterBismarck, North DakotaOverview: The Assistant General Manager / Director of Operations in consultation with the General Manager manages, supervises and coordinates the day-to-day operations of the complex, including but not limited to maintenance, conversions, custodial, landscaping / groundskeeping, equipment safety and capital projects. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Sorority House Director / Manager - ND State University (Beta Beta) Alpha Gamma Delta Property Management, LLCSorority House Director / Manager - ND State University (Beta Beta)Fargo, NDEducation: High school Diploma or GED equivalent required; Bachelor’s degree preferred; Experience: Previous residence life, Greek-letter organization or other group-living experience preferred. Manage multiple service providers, including identifying vendors, gathering quotes, overseeing work needed and remitting invoices to the Regional Property Manager.
Director of Operations | Full Time | Bismarck Event Center Oak View GroupDirector of Operations | Full Time | Bismarck Event CenterBismarck, North DakotaOverview: In consultation with the General Manager, the Director of Operations manages, supervises, and coordinates the day-to-day operations of the complex, including but not limited to maintenance, set-up/changeovers, custodial/housekeeping, landscaping/groundskeeping, equipment safety, and capital projects. Oak View Group: Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
Director of Sales Process & Operations - Multiple Locations Dakota Supply Group, IncDirector of Sales Process & Operations - Multiple LocationsFargo, NDAs an individual contributor with strong cross-functional influence, this position partners closely with Sales, Operations, Supply Chain, IT, Pricing, Purchasing, Finance, and Branch Leadership to improve execution consistency, operational efficiency, customer responsiveness, and service quality across the enterprise. Reporting to the COO, this role is responsible for defining how sales and customer service execution works within the organization-ensuring consistent workflows, behaviors, service expectations, and transactional discipline across branches, regions, and segments.
Track Maintenance (Laborer, Truck Driver, Welder) Fargo, Stanley, Grand Forks Burlington Northern Santa Fe LLCTrack Maintenance (Laborer, Truck Driver, Welder) Fargo, Stanley, Grand ForksStanley, ND$36.30–$40.45 / hourDaily work is conducted in a safety sensitive environment where the working conditions can include diverse and extreme weather conditions (hot, cold, rain, snow, and sleet), walking and performing work on uneven surfaces, working around loud noises, fumes, and heavy/moving machinery. In addition to operating welding trucks safely and efficiently, taking proper precautions to reduce fire risks, responsibilities may also include ordering material which includes welding supplies, grinding stones, reports, and safety.
Feed Mill Maintenance Technician The EquityFeed Mill Maintenance TechnicianNDSafety Director Required Knowledge, Skills, and Leadership Characteristics High School Diploma or GED Must have a good driving record Ability to troubleshoot advanced mechanical, electrical and pneumatic issues Background in mill production or agriculture is preferred Must possess excellent communication skills Demonstrates the ability to interact effectively with management * Has a self-motivating personality as well as team-building skills Work Environment While performing daily duties the employee will be working near moving mechanical equipment, in outside weather conditions, and may have exposure to fumes or airborne particles. Responsibilities also include managing larger repair projects, supporting preventive maintenance efforts, maintaining knowledge of computer‑controlled processes, and participating in ongoing training as directed by the Feed Department and Safety Director.
Assistant Director of Project Finance University of North DakotaAssistant Director of Project FinanceGrand Forks, ND$86,300–$94,500 / yearLead and oversee project management fiscal operations, including project creation, fund determination and setup, budgeting, purchase requisitions, accounts payable, change order, contract routing, project authorizations, accounting, reconciling, and project closeout. This position provides leadership, mentorship, and supervision to the Facilities project finance team, including strategic direction, procedural development, process efficiency and improvement, and expertise in finance, accounting, and various software programs used by the Facilities project finance team.
Assistant Director of Flight Safety & Operations University of North DakotaAssistant Director of Flight Safety & OperationsGrand Forks, NDThe Assistant Director of Flight Safety and Operations serves as a senior leader and subject-matter authority on aviation safety, flight operations, and regulatory affairs-mentoring subordinate leaders, guiding policy interpretation, and representing NPUASTS in engagements with the FAA, state agencies, and industry partners. As a UND employee, it is expected to treat one another and the public in a cordial, civil, and respectful manner and at all times, practice the principles of honesty, respect, integrity, and trust in order to respect the diversity of all peoples; communicate in a professional, positive and respectful manner; and exhibit ethical behavior.
Assistant Director of Flight Safety & Operations - Internal Only University of North DakotaAssistant Director of Flight Safety & Operations - Internal OnlyGrand Forks, NDThe Assistant Director of Flight Safety and Operations serves as a senior leader and subject-matter authority on aviation safety, flight operations, and regulatory affairs-mentoring subordinate leaders, guiding policy interpretation, and representing NPUASTS in engagements with the FAA, state agencies, and industry partners. As a UND employee, it is expected to treat one another and the public in a cordial, civil, and respectful manner and at all times, practice the principles of honesty, respect, integrity, and trust in order to respect the diversity of all peoples; communicate in a professional, positive and respectful manner; and exhibit ethical behavior.
Director of Finance | Full Time | Bismarck Event Cetner Oak View GroupDirector of Finance | Full Time | Bismarck Event CetnerBismarck, NDFounded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales.
ASSISTANT CHILD DEVELOPMENT CENTER DIRECTOR United States Air ForceASSISTANT CHILD DEVELOPMENT CENTER DIRECTORGrand Forks AFB, ND$52,727–$82,938 / yearHave a combination of education and experience which includes courses equivalent to a major in education, or in a subject-matter field appropriate to the position, such as child development, early childhood education, home economics (early childhood emphasis), elementary education, special education, or other fields appropriate to the position to be fille, plus appropriate experience or additional course work that provided knowledge comparable to that normally acquired through the successful completion of the four-year course of study described in A above. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Have a bachelors degree (or higher degree) that included or was supplemented by major study in education or in a subject-matter field appropriate to the position, such as, but not limited to child development, early childhood education, home economics (early childhood emphasis), elementary education, special education, or other fields appropriate to the position to be filled.
NewMaintenance Engineer Deere & CoMaintenance EngineerND$77,628–$116,436 / yearp>As a Maintenance Engineer for JD Seeding Valley City located in Valley City, ND, you will: Managing Preventive Maintenance (PM), Predictive Maintenance (PdM), and Total Productive Maintenance (TPM) to drive Overall Equipment Effectiveness (OEE) improvements. Deere & Company reserves the right to suspend, amend, modify, or terminate the Plan(s) in any manner at any time, including the right to modify or eliminate any cost-sharing between the company and participants.
Director of Enterprise Networks North Dakota University SystemDirector of Enterprise NetworksFargo, ND$100,000–$125,000 / yearMinimum Qualifications: Bachelor of Science degree (in Computer Science, Software Engineering, Electrical Engineering, Management Information Systems, or related field) and 7+ years experience in designing, configuring, and maintaining enterprise class networks; or 11 years of equivalent experience (at least 7 years of this experience in designing, configuring, and maintaining enterprise class networks). Responsibilities include: Manage the Enterprise Networks group with operational responsibility for both the internal and external fiber/copper plant management, logical and physical design of the campus network, including all equipment needed to provide wired and wireless connectivity.
Assistant Store Director C&S Wholesale Grocers LLCAssistant Store DirectorDickinson, NDOur braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers. Under direction of the Store Director: ensure all departments are fully staffed, trained, and operating efficiently; maintain store profitability by monitoring all financial aspects of purchasing, stocking, selling, payroll and other general expenses and income; maintains physical location properly including equipment, sanitization, safety, and general appearance; communicating and executing the corporate plans.
Business Development Director Sedgwick Claims Management Services, Inc.Business Development DirectorND$110,000–$150,000 / yearPRIMARY PURPOSE OF THE ROLE: To expand and enhance the company's top line through diligent relationship building and maintenance with prospective clients across an area; to identify and address prospective and existing client opportunities for marketing the company's programs; and to ensure sales goals, objectives and profit margins are met. In addition to account and revenue growth role is designed to establish an authoritative voice in the industries, driving credibility, trust, and business opportunities by delivering high-impact, original insights to C-suite professionals and senior stakeholders.
Maintenance Technician Burger KingMaintenance TechnicianBismarck, ND$75,000–$75,000Job Summary: Our Maintenance Technician is tasked with repairing a variety of kitchen equipment, managing HVAC systems to guarantee functionality, and to participate in general upkeep of a commercial facility. Preventative maintenance and repairs on building equipment including HVAC systems, walk-in coolers/freezers, motors, compressors, and kitchen equipment.
Maintenance Mechanic Anchor Ingredients Co.Maintenance MechanicHillsboro, NDWork with General Managers, Director of Plant Operations, and Quality Assurance Manager to ensure products being produced meet all agreed quality specifications and quickly recognize and rectify any deviations from these specifications to minimize rejects. ABOUT THE COMPANY: Headquartered in Fargo, ND, Anchor Ingredients is the most customer-centric, innovative and transparent farm-to-food partner, dedicated to delivering premium ingredients and added value services to the food and pet food industries.
Resident Director University of North DakotaResident DirectorGrand Forks, NDSupervise and perform the administrative responsibilities of a residence hall, including openings and closings, staffing the residence hall office at designated hours each day, maintaining accountability for funds allocated by the Associate Director for hall programming, staff appreciation, and office supplies. The Resident Director is responsible for the day-to-day management and delivery of student-centered services including: supervision, learning outcome- based programming, building security, facilities management, budget management, student conduct processes, emergency response and general administrative duties.
Scheduling Director (Renewables Construction) Wanzek Construction IncScheduling Director (Renewables Construction)Fargo, NDRemote$160,000–$200,000 / yearLocation & Travel Details: This role can be remote or located in one of our corporate offices: Phoenix-AZ, Denver-CO, Fargo-ND, or Indianapolis-IN Company Overview MasTec Renewables, comprised of Wanzek Construction, IEA Constructors and White Construction, combines over 20+ years of renewable energy construction experience. In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings.
Operations Director - Dakota Square Mall CBL & Associates Properties IncOperations Director - Dakota Square MallMinot, NDThe Operations Director is accountable for overseeing all aspects and areas of the center including but not limited to services provided by outside Janitorial, Security, Landscaping, Carpentry, Electrical, Plumbing, Engineering contractors and any other duties requested by the General Manager. Oversee the outside contractors and work with the respective supervisors of Engineers, Engineer Assistants, Landscapers, Maintenance and Security Personnel as well as any other service providers to ensure needs of the center are met.
Associate Director, Quality (Onsite) RTX CorpAssociate Director, Quality (Onsite)Jamestown, NDProvide strategic leadership for all site Quality functions, including Manufacturing Quality, Supplier Quality, Customer Quality, Quality Engineering, and Quality Systems. The leader partners cross‑functionally to drive zero-defect culture, operational excellence, and customer satisfaction for OEM and aftermarket cargo products.
Assistant Store Director SpartanNashAssistant Store DirectorWest Fargo, North DakotaOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Under direction of the Store Director: ensure all departments are fully staffed, trained, and operating efficiently; maintain store profitability by monitoring all financial aspects of purchasing, stocking, selling, payroll and other general expenses and income; maintains physical location properly including equipment, sanitization, safety, and general appearance; communicating and executing the corporate plans.
Executive Director Bismarck Gymnastics AcademyExecutive DirectorBismarck, NDResponsible for operational success of BGA with the creation of a proposed annual budget; monthly review of financial statements to ensure they accurately reflect the financial condition of the organization in collaboration with the board treasurer and contracted accounting firm; and advise on actual versus budgeted financial performance. This includes monitoring BGA technology for efficient and easy online registration/payments, evaluating scheduling to maximize use of BGA’s physical space, contributing to capital purchase discussions about equipment needs, and analyzing layout of facilities for maximum utilization.
Director, Procurement Wanzek Construction IncDirector, ProcurementFargo, NDRemote$163,000–$213,000 / yearCompany Overview MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. MasTecs Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors.
Director of Business Development 15K Vibra HealthcareDirector of Business Development 15KMandan, NDOften our patients require additional critical care services for medically complex conditions such as trauma, infectious diseases, wound healing, cardiovascular disease, stroke, amputation and ventilator weaning. Develops elaborate business development plans, creates quarterly and annual strategic plans, and is responsible for the design/implementation of processes to support business growth through customer and market definition.
NewDirector of Case Management 20K Vibra HealthcareDirector of Case Management 20KMandan, North DakotaDemonstrates knowledge and skills necessary to provide case management services to the patient population experiencing medically complex conditions, general medical-surgical conditions with rehabilitation and wound care needs. Our world-class team of driven, passionate healthcare professionals are always focused on service excellence and providing top quality care at the bedside.
Director, Procurement IEA Infrastructure and Energy AlternativesDirector, ProcurementFargo, North DakotaRemote$163,000–$213,000 / yearMasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. This position will ensure continuous improvement of the related processes, systems, and total cost, driving improvements in department performance including cost reductions, and data driven performance management.
Director of Accounting Danaher CorpDirector of AccountingFargo, NDOur teams at Aldevron and Integrated DNA Technologies (IDT), work closely with global partners to accelerate progress and genomics breakthroughs across fields like cancer, infectious disease, rare genetic disorders, and more. It would be a plus if you also possess previous experience in: CPA preferred Knowledge in various accounting and finance roles, preferably in a large or publicly traded organization possessing manufacturing operations.
Scheduling Director (Renewables Construction) MasTec IncScheduling Director (Renewables Construction)Fargo, NDRemote$160,000–$200,000 / yearLocation & Travel Details: This role can be remote or located in one of our corporate offices: Phoenix-AZ, Denver-CO, Fargo-ND, or Indianapolis-IN Company Overview MasTec Renewables, comprised of Wanzek Construction, IEA Constructors and White Construction, combines over 20+ years of renewable energy construction experience. In infrastructure, we specialize in general heavy civil construction, underground utilities, structures, electrical work, material production, roadways, bridges, specialty pavement overlays, environmental projects and commercial buildings.
Director, Finance Management Systems SOLV Energy LLCDirector, Finance Management SystemsNDRemote$172,918–$216,147 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Director, Medical Document Optimization TriWest Healthcare AllianceDirector, Medical Document OptimizationFargo, NDRemoteFull timeLeadership: Ability to set strategic direction and translate organizational goals into operational plans; successfully leads and develops staff across varying styles and levels; provides clear expectations, effective coaching, and timely feedback; leads through a subordinate manager and drives accountability at all levels of the department. Problem Solving / Analysis: Ability to solve complex operational and systems-related problems through systematic analysis of data, workflows, and processes; exercises sound judgment in ambiguous or high-stakes situations; identifies root causes and implements durable solutions with a realistic understanding of organizational constraints.
Director, Procurement CEI ServicesDirector, ProcurementFargo, North DakotaRemote$163,000–$213,000 / yearMasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. This position will ensure continuous improvement of the related processes, systems, and total cost, driving improvements in department performance including cost reductions, and data driven performance management.
Director, Procurement MasTec IncDirector, ProcurementFargo, NDRemote$163,000–$213,000 / yearCompany Overview MasTec Renewables, comprised of Wanzek Construction, IEA Constructors, and White Construction, combines over 20 years of experience in renewable energy construction. This position will ensure continuous improvement of the related processes, systems, and total cost, driving improvements in department performance including cost reductions, and data driven performance management.
Director, Procurement Wanzek ConstructionDirector, ProcurementFargo, North DakotaRemote$163,000–$213,000 / yearMasTec’s Clean Energy & Infrastructure (CE&I) segment generates over $4 billion in annual revenue, providing construction services across industrial, renewables and infrastructure sectors. This position will ensure continuous improvement of the related processes, systems, and total cost, driving improvements in department performance including cost reductions, and data driven performance management.
Culinary Services Director Hay Creek LodgeCulinary Services DirectorBismarck, North DakotaPurpose: Actively prepare meals and manage the operation of the Food Service Department, to include staffing, food ordering and accountability, preparation, menu planning, food delivery and sanitation in accordance with appropriate health department regulations. Minimum Eligibility Requirements: Must be formally trained in food service management or the culinary arts, or have equivalent experience in food service management or the culinary arts.
Culinary Services Director JEA Senior Living LLCCulinary Services DirectorBismarck, NDPurpose: Actively prepare meals and manage the operation of the Food Service Department, to include staffing, food ordering and accountability, preparation, menu planning, food delivery and sanitation in accordance with appropriate health department regulations. Minimum Eligibility Requirements: Must be formally trained in food service management or the culinary arts, or have equivalent experience in food service management or the culinary arts.
Director, Credentialing Operations TriWest Healthcare AllianceDirector, Credentialing OperationsFargo, NDRemoteFull timeIndependent Thinking / Self-Initiative: Demonstrates strong critical thinking and sound judgment to prioritize high-impact work and drive results; proactively identifies needs, solves problems, and mobilizes resources with minimal direction to achieve operational and organizational objectives. Computer Literacy: Demonstrates advanced proficiency in a multi-system environment, including Microsoft Office applications and credentialing platforms; effectively leverages internal systems, intranet resources, and industry tools to manage credentialing operations, ensure data integrity, and drive operational efficiency.
Director, Data Center Operations Oracle CorpDirector, Data Center OperationsHarwood, ND$146,300–$306,400 / yearActs as the primary liaison with senior project teams and data center engineering leadership, organizing resources and ensuring strategic timelines and long-term capacity needs are effectively managed for all expansion projects and site builds. Manage all aspects of installations, repairs, inventory, and logistics, establish best practices for component upgrades, advise on significant purchases, and drive proactive maintenance strategies to ensure data center efficiency and stability.
NewEsports Director University of North DakotaEsports DirectorGrand Forks, NDThe role functions within the work unit as the primary driver of program growth and external visibility, while fostering a structured, inclusive environment that supports student development and enhances the university's presence in collegiate esports. The Esports Director provides strategic leadership and operational oversight for the university's esports program, ensuring alignment with institutional goals related to student engagement, recruitment, and academic success.
Service Manager GES CareerService ManagerWilliston, North DakotaOccasionally lifting, carrying, pushing, or pulling 100+ pounds and/or frequently lifting, carrying, pushing, or pulling 50+ pounds and/or continuous lifting, carrying, pushing or pulling 20+ pounds. Frequent and continual movement as follows, often several of movements simultaneously (i.e., handle while crouching, carry while kneeling): Kneel (bend legs at knee, come to rest on knees).
Chief Engineer Four Points WillistonChief EngineerWilliston, North DakotaThis leadership role involves managing a team of maintenance professionals, coordinating maintenance schedules, and implementing preventive maintenance programs. The ideal candidate will possess strong technical skills in electrical systems, industrial maintenance, and schematics, as well as excellent supervisory abilities.
Resident Care Coordinator Minot LodgeResident Care CoordinatorMinot, North DakotaEssential Functions: Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism. Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate.