Director of Operations - North Region

The Director of Operations oversees the administrative and operational activities of a particular department or division within the Company, including planning, allocation, coordination and control of the Company’s assets in a way to establish and maintain a high standard of performance, customer satisfaction and expanded market based leading to maximizing Company profits and exceeding established profit objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works with ethics, honesty, values and integrity. Provides a position of professionalism to others.

• Develops and sustains an acceptable customer base and participates in marketing activities directed towards expansion of the same.

• Directs the planning and implementation of the regional budget.

• Supervises and maintains acceptable cost levels with the planning and establishment of effective controls on maintenance, repair and other expenses.

• Generates an acceptable level of return on the capital committed to the department.

• Maintains acceptable cost levels according to set budget (salaries, equipment, etc.).

• Supports safety policies and procedures to ensure operations are conducted in a safe manner in accordance with Company policy and all applicable laws and regulations.

• Takes action to reduce and/or control claims involving property damage or personal injury by correcting unsafe acts and conditions, investigating accidents, conducting review board meetings, implementing prevention measures and administering disciplinary actions if necessary.

• Establishes administrative and supervisory skills of subordinates through coaching and having an interest in their careers.

• Ensures the effective staffing of field operating positions; interviews applicants and selects qualified employees; initiates and recommends employee action (promotions, transfers, terminations) based on documented performance.

• Completes all safety and equipment related trainings required on a monthly basis.

• Fosters a positive working relationship with co-workers, branch staff, customers, clients and management.

• Any other duty, responsibility or task as assigned by the supervisor.