Technical Service Specialist (Auto/Heavy Equipment) Federal Signal CorpTechnical Service Specialist (Auto/Heavy Equipment)Elgin, IL$60,841–$104,300 / yearLead and review CRM information for the inside service team and yourself, provide guidance and answer questions by dealers, customers and inside service in evaluating if product repairs and/or issues are covered under products warranty policy or should be considered for a good will or policy adjustment. Essential Job Duties and Responsibilities: Answer inbound customer calls, respond to emails, or respond to request for service to diagnosis and provide troubleshooting assistance to resolve product related issues by utilizing company databases, customer information, and collaboration with other departments.
Department Supervisor H & M Hennes & Mauritz ABDepartment SupervisorAurora, IL$19.22–$22.39 / hourSecure a strong balance and the maintenance of price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements to ensure a strong and consistent price perception throughout store. We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community.
Shift Supervisor CVS Health CorpShift SupervisorMacHesney Park, IL$16.50–$24 / hourA Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Maintenance Supervisor Owens Corning Inc.Maintenance SupervisorWest Chicago, IL$66,000–$79,200 / yearThe successful candidate will oversee the company's Technology center (DTC) including but not limited to supervising the maintenance of equipments, safety of F&M Operations, supervising ongoing janitorial duties, facility contractor relations, building security, office supplies, and co-manage office layout with HR. The company operates with an integrated go-to-market strategy and a unique set of OC Advantages - including its iconic brand, unparalleled commercial strength, leading technology, and winning cost position - to help customers win and grow in the market.
Visitor Center Guest Services - Seasonal Worker 2026 City of AuroraVisitor Center Guest Services - Seasonal Worker 2026Aurora, IllinoisThe Seasonal Guest Services worker will function in any of the qualifying categories: the Visitor Center, Administration Building, and the Tram. Position is subject to modified/flexible work schedule during high volume work periods, including weekends and evenings.
Service Leader Chipotle Mexican Grill IncService LeaderMontgomery, IL$17.65–$19.64 / hourChipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service.
Sr. Manager Customer & Commercial Insights OSI CareersSr. Manager Customer & Commercial InsightsAurora, IllinoisAs a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe. The Senior Customer & Commercial Insights Manager serves as a key strategic advisor for the Sales team by transforming market, customer, and consumer data into actionable commercial insights and compelling customer-facing stories.
Automotive Assistant & Service Managers Mavis Tire Supply LLCAutomotive Assistant & Service ManagersCrystal Lake, ILTo be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations.
Account Mgr-LTL EST FedEx FreightAccount Mgr-LTLRockford, IllinoisRemoteHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. Actual pay is determined by job-related factors permitted by law and relevant to the position, such as experience, tenure, market level, pay at the location, performance, schedule, and work assignment.
Restaurant Shift Supervisor MOD PIZZARestaurant Shift SupervisorAlgonquin, ILAs a part of our Restaurants Leadership team, Shift Supervisors direct the Squad Crew to deliver amazing pizzas and salads to our guests with radical style and personalization. Compensation: Manual Entry of Wage/Tip Combo when combining hourly wage of $16.00 and average tips of Manual Entry of Tip avg earned at this location!
Retail Supervisor - Inventory Retail Services WIS CorporationRetail Supervisor - InventoryAURORA, Illinois$20–$23 / hourPart timeThis position requires the ability to stand for prolonged periods of time with occasional walking; the ability to use both hands and wrists for repetitive motions; the ability to frequently be in low level positions, such as squatting, kneeling, or crouching; the ability to frequently use a ladder; the ability to lift and carry items up to 25 lbs. Retail, stocking, merchandising, warehouse, customer service, cashier, delivery driver, gamer, athlete, coaches, and general labor experience are all valuable backgrounds for this position.
Sr Commissioning Project Manager Kimley-HornSr Commissioning Project ManagerWarrenville, IllinoisNotify the client of changes in project scope, prepare estimates for additional fees, issue work authorization to client and obtain client approval prior to performing any additional services. Qualifications: The ideal candidate will have experience managing project teams and clients in an engineering consulting environment, specifically within Mechanical, Electrical, and Plumbing (MEP) projects.
Security Service Technician 2 Convergint CareerSecurity Service Technician 2Hoffman Estates, IllinoisRemoteIdentifies and resolves problems for many types of service calls including emergency and after-hours calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. Scope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Security and the installation of small or less complex projects.
Office and Financial Service Manager Convergint CareerOffice and Financial Service ManagerHoffman Estates, IllinoisRemoteTogether with Operations Managers/Supervisors, Project Managers, Service Operations Managers and satellite office leaders, holds accountability for the profitability of all service and installed related business. Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
New["Logistics Coordinator","Logistics Coordinator"] DSV Air & Sea["Logistics Coordinator","Logistics Coordinator"]AuroraOperations Team Lead may perform other clerical and administrative tasks as guided by site management to include, but not limited to answering telephones, scheduling, appointments, greeting visitors, filing and record keeping. Under the direction of the Operations Supervisor, the Operations Lead is responsible for oversight of the associates dedicated to the warehousing, receiving, and shipping of product in their area in a manner consistent with company service and cost objectives.
New["Full-Time Store Merchandising Supervisor","Full-Time Store Merchandising Supervisor"] Kohls Department Stores["Full-Time Store Merchandising Supervisor","Full-Time Store Merchandising Supervisor"]Crystal Lake$20.75–$32.20 / hourDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery.
FSQA Customer Support Manager OSI CareersFSQA Customer Support ManagerAurora, IllinoisThe Manager-FSQA Customer Support role will serve as a resource to key customers by supporting North America Zone FSQA Directors, processing plants and other OSI functions by working directly with customers and implementing customer-focused activities. • Position requires the physical agility to perform continuous lifting up to 15 pounds, bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring.
Service Manager - Power & HVAC United Rentals IncService Manager - Power & HVACNorth Aurora, IL$80,665–$120,995 / yearWhat you'll do: Supervise the preventative maintenance, trouble shooting, and repair of a variety of equipment, including but not limited to the following: Silent Diesel Generators 20kw to 1.5MW; Air-Cooled Chillers 10 to 400 Tons; Rental Industry Air-Conditioners 5 to 40 Tons; Desiccant Dehumidifiers and Negative Air Machines; Electrical Distribution; Load Banks. You will maintain and repair a variety of specialty rental equipment and support assets assigned to the Power/HVAC fleet to ensure safe operation and readiness for rental.
Food Service Manager Aramark Corp.Food Service ManagerYorkville, IL$48,000–$52,000 / yearAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Service Manager Xylem IncService ManagerRockford, ILThis role creates onsite visibility into KPIs and metrics and can provide input into metrics to management, has 2nd level leadership capability, effectively applies all technical and operational requirements and actively leverages region wide resources and partners with all stakeholders to ensure successful customer and business outcomes. This role is involved in setting department budgets, managing to expenses, is actively involved in workforce planning, expected to address/resolve employee relations issues and translates customer requirements into workforce plans and objectives.
Case Manager - Veteran's Services Rosecrance Inc.Case Manager - Veteran's ServicesRockford, IL$43,908.80 / yearPart timePosition Summary Provides behavioral health rehabilitation services and support to veterans and families to decrease hospitalization and crisis episodes and to increase community functioning for the client to achieve rehabilitative, resiliency, and recovery goals. Participate as a team member in the delivery of behavioral health services to clients and their families and facilitate the issues of recovery into their daily living situations.
Automotive Technician (General Service, C, B & A Levels) AAA Southern New EnglandAutomotive Technician (General Service, C, B & A Levels)IL$15–$17 / hourBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals.
Risk Manager Balfour Beatty PlcRisk ManagerElgin, ILThe role will provide project-facing risk leadership, ensuring risk registers are technically robust, commercially aligned, evidence-based, client-facing where required and capable of supporting project governance, GTIC/BTIC review, client scrutiny and portfolio-level reporting. Balfour Beatty's Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks.
NewTax Manager/Supervisor (CPA) JobotTax Manager/Supervisor (CPA)Port Barrington, IL$150,000–$300,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Our ideal candidate has a strong background in both public accounting and private companies, with a deep understanding of corporate tax, state and local tax, corporations, S corporations, partnerships, tax exempt, and individuals.
NewProduction Manager Blue Peak Tents Inc.Production ManagerBatavia, IL$75,000–$85,000 / yearDevelop and maintain production SOPs with the Head of Production (load lists, install and strike, readiness checklists, vendor onboarding) and use them to onboard and cross-train crews, reducing single-person dependencies. Reporting to the Head of Production, you'll look weeks ahead across every job to make sure it's fully resourced long before crews mobilize, and you'll run the sub-rental, procurement, and vendor invoice flow.
Customer Service Manager - State Farm Agent Team Member Jason Bonomo - State Farm AgentCustomer Service Manager - State Farm Agent Team MemberRockford, ILFull timeAs a Manager in our State Farm agency, you will be responsible for overseeing day-to-day office operations, leading and developing team members, and working closely with the agent to drive office performance. We are looking for a Customer Service / Office Manager to join our team and help ensure our office runs smoothly and efficiently.
Customer Service Manager - State Farm Agent Team Member Saul LopezCustomer Service Manager - State Farm Agent Team MemberWest Chicago, IllinoisYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. ROLE DESCRIPTION: As a License Customer Service, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency.
NewBench Customer Experience Manager Goodwill Industries of Southeastern Wisconsin, Inc.Bench Customer Experience ManagerCarpentersville, ILFull timeRequired to stand for extended periods of time, required to hear and respond to warning devices on equipment, vision Required for while using computer keyboard and work with written and electronic information and to assess store and donation center operations, travel required. Responsible for customer service experience, donor service, staff productivity, troubleshooting, and proper cash controls with the flexibility to also monitor the production and donation operation as needed.
Manager Customer Accounts- F&F, Pet Distribution PBI-Gordon CompaniesManager Customer Accounts- F&F, Pet DistributionHampshire, ILServe as a technical expert by providing advanced product knowledge and problem-solving support to customers, ensuring effective use and application of products while maintaining current, in-depth expertise across all product lines. If you're passionate about driving sales growth across key customer accounts, impactful storytelling and expert negotiation, and delivering actionable market insights and go-to-market strategies, we'd love to hear from you.
Senior Account Manager (Legal Services) - Remote RR Donnelley & Sons CoSenior Account Manager (Legal Services) - RemoteWarrenville, ILRemote$91,800–$146,800 / yearResponsible for full employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management. Candidates can be located anywhere in the U.S. The Sr Account Manager - Legal Services is an operations leader who will communicate a vision for how Williams Lea best serves our clients across national or multiple service offerings, and who empowers and enables their team to bring that vision to life.
NewPlumbing Service Manager GpacPlumbing Service ManagerRockford, IL120000–140000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. A Plumbing Service Manager is needed immediately for a well-respected, growing contractor with many years of proven excellence and no signs of slowing down.
Assistant Service Manager Texas Roadhouse Holdings LLCAssistant Service ManagerRockford, IL$43,000–$70,000 / yearEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Assistant Retail Manager for Carpenter's Corner Thrift and More Carpenter's PlaceAssistant Retail Manager for Carpenter's Corner Thrift and MoreRockford, ILPart timeWork with store staff in maintaining the physical appearance of the store, including, but not limited to: ordering and maintaining needed janitorial and restroom supplies, removing safety hazards, picking up store merchandise and restoring to proper place, cleaning parking lot, sidewalks, windows and doors, store floors, restrooms and other public areas, to ensure the safety and health of customers and employees. Completes with accuracy, Daily Reconciliation Sales Reports, bank deposits, Daily Sales charts, Category Sales chart and Donations charts, and properly save and store all paperwork to ensure truthful reporting and recording of daily sales and donations.
Construction Manager Black Box CorpConstruction ManagerDeKalb, ILWe're searching for an experienced Data Center Construction Manager who thrives on largescale, complex projects and knows how to lead field teams to deliver flawless structured cabling and low voltage installations. If you're a detail driven leader with deep technical expertise in fiber and structured cabling systems-and the ability to guide large field teams to operational excellence-you'll feel at home here.
Manager, Care Management Humana IncManager, Care ManagementDekalb, ILRemote$86,300–$118,700 / yearTo ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. The Manager, Care Management leads teams of nurses, social workers, behavioral health professionals, and care management support professionals responsible for the care management of Medicaid members in Humana''s Illinois market.
Construction Services Senior Engineer/Project Manager Baxter and Woodman IncConstruction Services Senior Engineer/Project ManagerNaperville, IL$125,000–$150,000 / yearBalancing work and life, we provide generous paid time off, paid holidays, parental leave, and flexible work arrangements, including the option to work from home and/or work a flexible schedule on eligible positions. This role will support the firm’s construction group on a variety of projects ranging from roadways and bridges to underground installation and treatment plant construction.
NewGood Shepherd Building Supervisor (Part-Time) YMCA of Rock River Valley IncGood Shepherd Building Supervisor (Part-Time)Rockford, ILEnd your shift knowing your work mattered, whether it was helping a member feel welcome, responding to an emergency, preparing a space for a community event, or ensuring every guest walked into a clean, safe facility. The Good Shepherd Building Supervisor is responsible for the overall supervision of the YMCA building and grounds during assigned hours with an emphasis on housekeeping, ensuring a safe and healthy environment for all.
Assistant Service Manager Texas RoadhouseAssistant Service ManagerRockford, Illinois$43,000–$70,000 / yearEnsures 100% table visitation of customers to gather customer insights and assist Service Manager in developing a sales strategy to improve customer experience and drive sales. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Service Manager TrekService ManagerAlgonquin, IllinoisYou’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.
(USA) Manager, Facility Services Walmart Inc(USA) Manager, Facility ServicesRockford, IL$90,000–$180,000 / yearBachelor's degree in Engineering, Architecture, Construction Management, or related field and 3 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area OR 5 years' experience in facilities management, construction management, mechanical maintenance, engineering, or related area. Assembling management plans; tracking changes to plans and ensuring resolution of critical issues; managing the governance of project plans; monitoring budgets and costs for projects; and delivering presentations, status reports, and other project documentation to stakeholders at regular intervals.
Outpatient Manager Procedural Services Advocate Aurora Health IncOutpatient Manager Procedural ServicesElgin, IL$50.05–$75.10 / hourPhysical Requirements and Working Conditions: Ability to travel locally as well as long distance travel Ability to work within stressful conditions and difficult situations Resilient and flexible in a changing environment May be exposed to hazardous material and life threatening diseases Ability to cooperate and work with others Ability to make sound and timely decisions. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Manager Patient Services- Oncology & Surgical Care Advocate Aurora Health IncManager Patient Services- Oncology & Surgical CareElgin, IL$51.05–$76.60 / hourKnowledge, Skills & Abilities Required: Organizational, planning delegation skills Team Building skills Communication skills Demonstrates leadership attributes Results oriented with concern for appropriate process CPR Professional Registered Nurse Physical Requirements and Working Conditions: Ability to travel locally as well as long distance travel Ability to work within stressful conditions and difficult situations Resilient and flexible in a changing environment May be exposed to hazardous material and life threatening diseases Ability to cooperate and work with others Ability to make sound and timely decisions This job description indicates the general nature and level of work expected of the incumbent. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Service Manager Solar Division GREENLINK ENERGY SOLUTIONS INCService Manager Solar DivisionRockford, ILFull timeThis role is critical to ensuring our systems perform as designed over the long term—through disciplined execution, technical excellence, and strong operational leadership. Greenlink Energy Solutions is building the next generation of commercial clean energy infrastructure—designed for performance, resilience, and long-term value.
Service Manager MobilityWorksService ManagerPlainfield, ILAt MobilityWorks, we firmly believe that each team member is a valuable asset, and we highly appreciate the skills, dedication, and contributions of every member of our team. MobilityWorks is dedicated to serving individuals with disabilities by offering wheelchair-accessible minivans, full-size vans with lifts, and commercial fleet vehicles.
(USA) Operations Manager - Service Shop (Transportation) Walmart Inc(USA) Operations Manager - Service Shop (Transportation)Belvidere, IL$104,000–$156,000 / yearMinimum Qualifications:Bachelor''s Degree in Business or related field and 1 year experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR Associate''s Degree in Business or related field and 2 years experience supervising employees in heavy duty truck and trailer or equivalent maintenance experience OR 2 years experience as a Walmart Refurb/Service Shop Area Manager OR Diesel, automotive or heavy equipment maintenance technical certifications (e.g. ASE, Air Conditioning, DOT Brake, DOT Preventative Maintenance); and 2 years supervising employees in heavy duty truck and trailer or equivalent maintenance experience.
NewAuto Care Center Service Manager Walmart IncAuto Care Center Service ManagerRockford, IL$20–$33 / hourWhat you'll bringEnsure customers have a great first and last impressionHave a valid driver''s licenseChange oil, tires, and other general maintenanceBecome certified on and operate powered equipment needed to perform the essential functionsHave a positive attitude in all weather conditions* For a complete list of duties and responsibilities, please see the actual job description.#storejobsWalmart is committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. Career areasBrandsResourcesAbout UsMilitaryAuto Care Center Service ManagerRockford, ILApply nowAuto Care Center Service ManagerRockford, ILApply nowAuto Care Center Service ManagerRockford, ILApply nowAuto Care Center Service ManagerWM Supercenter #53983902 W Riverside BlvdRockford, IL 61101-9507CP-5398-9007Loading map.
NewPart Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeRockford, ILAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management - Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Assistant Manager - Sparkle Express Car Wash (Elgin) Sparkle Express Car WashAssistant Manager - Sparkle Express Car Wash (Elgin)Elgin, Illinois$18–$19You’ll help set the tone, support daily operations, and motivate a high-performing team that delivers an exceptional customer experience every day. At Sparkle Express Car Wash, our Assistant Managers aren’t just supervisors — they’re leaders on the front line.
Branch Manager, Bilingual Heights Finance CorporationBranch Manager, BilingualAurora, Illinois$61,500–$88,500 / yearFull timeOther company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program. Key Words: Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership.
Operations Manager BY YOUR SIDE-Autism Therapy ServicesOperations ManagerSt. Charles, IL$50,000–$62,000 / yearThis role provides day-to-day supervision of the Registered Behavior Technicians (RBTs) at assigned center(s), promotes fair and consistent employment practices, and supports the delivery of high-quality services. The BY YOUR SIDE Operations Manager ensures a positive experience for prospective and current families by maintaining accurate, efficient communication and documentation with parents and clinical staff.