Location Manager Hub Group IncLocation ManagerJacksonville, FLHub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility.
Store Location Manager (Branch Manager) Leppo RentsStore Location Manager (Branch Manager)Jacksonville, FloridaAs Location Manager, you'll lead the day-to-day operations of the Rental, Service, and Parts departments — keeping everything running efficiently while supporting your team and delivering an exceptional customer experience. Prior equipment/construction industry experience is a plus — service or dealership background is especially helpful, but not required.
Resource Management Manager - Consulting (Location Flexibility) RSM US LLPResource Management Manager - Consulting (Location Flexibility)Jacksonville, FL$95,400–$163,900 / yearMonitor schedules to ensure staff are effectively utilized to support the achievement of financial plans for the business be reviewing available resources and facilitating necessary adjustments ensuring the alignment of resources based on experience, industry alignment, account prioritization, technical expertise and geography when appropriate. The Resource Manager provides support of the resource management function including, but not limited to: Collaborate with LOB and/or solution set leaders and client engagement teams to understand their business needs and drive consistency across geographic locations focused on financial metrics and efficiency.
NewFront of House Operations Manager TopgolfFront of House Operations ManagerJacksonville, FloridaAs a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons. This role is accountable for hiring, scheduling, coaching, and developing team members across both functions, and for managing all operations related to game and bay experiences, food and beverage service, guest safety, retail, and leagues.
NewFront of House Operations Manager TopGolf International, Inc.Front of House Operations ManagerJacksonville, FLThis role is accountable for hiring, scheduling, coaching, and developing team members across both functions, and for managing all operations related to game and bay experiences, food and beverage service, guest safety, retail, and leagues. As a leader of a high-energy, guest-facing venue, this role requires a flexible schedule including evenings, weekends, and holidays, with availability to work extended hours during peak periods, special events, and high-volume seasons.
Healthcare Operations Manager DaVita IncHealthcare Operations ManagerOrange Park, FLMinimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD. Develop, mentor and inspire a cross-functional clinical team (census dependent on state laws) to deliver the best for our patients, teammates and community.
Commercial Operations Manager CRH PlcCommercial Operations ManagerJacksonville, FLOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard hardscape, Echelon Masonry, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, and Techniseal sands and sealant technologies. Build & lead distinct team of customer service representatives and project leads personnel to effectively process orders, service customers, manage risk, and improve internal processes.
Operations Manager AqueoUS VetsOperations ManagerJacksonville, FLProvide leadership and strategic direction for all manufacturing and material management activities, including production, receiving, inventory control, warehousing, material handling, shipping, and cycle counting. From concept to commission, AV's turnkey solutions encompass a full range of capabilities, including design, manufacturing, installation, commissioning, and exemplary, long-term customer service.
Mid-South Operations Manager Baker Distributing Co LLCMid-South Operations ManagerJacksonville, FLResponsible for oversight of operational initiatives for training and coaching Sale Center Managers on achieving operational excellence in audits, customer service and people management skills, optimal store appearance and merchandizing, and in supporting sales. Achieves or exceeds field operating targets with specific focus on growing Gross Margin Dollars through Operations policies and procedures, i.e. warranties, VCB, and ESD and change management.
Assistant Operations Manager Ports America IncAssistant Operations ManagerJacksonville, FLEnsure that all company policies, procedures, and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures. If you require additional information about our comprehensive data privacy policy https://artifacts.portsamerica.com/pdf/Applicant%20Privacy%20Notice.pdf , we invite you to contact us via email at human.resources@portsamerica.com.
Restaurant & Operations Manager Lucky Strike Entertainment CorpRestaurant & Operations ManagerJacksonville, FL$60,000–$65,000 / yearWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
Assistant Operations Manager MARINE TERMINALS CORPORATION - EASTAssistant Operations ManagerJacksonville, FLPart timeEnsure that all company policies, procedures, and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.
Mgr Electric Operations Chesapeake Utilities CorpMgr Electric OperationsFernandina Beach, FLServes at the subject matter expert for all FPSC regulatory activities such as the Storm Protection Plan filings, Purchased Power Recovery annual filing, Annual Reliability Report, Electric Rate Proceeding filings and any other items that may occur including providing forecasts, written testimony, testifying at hearings and responding to interrogatory and data request. The Manager, NE FL Electric Operations, is a crucial leader responsible for overseeing the safe, reliable and efficient generation and distribution of electricity to customers which includes managing multiple teams, maintaining infrastructure, ensuring regulatory compliance and optimizing operations through technology and data analysis.
NewAssistant Operations Manager Ports America Shared ServicesAssistant Operations ManagerJacksonville, FLEnsure that all company policies, procedures, and controls are followed and that required reports are completed accurately, submitted on time to appropriate staff, customers and other designated personnel, and that appropriate staff and labor have a full understanding of these procedures. Working in this dynamic sector means that you play a part in ensuring the pulse of commerce never skips a beat, all while driving the future of supply chain logistics and marine terminal operations.
Operations Manager Nassau MV Transportation IncOperations Manager NassauJacksonville, FLMV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
Operations Manager - Nassau MV TransportationOperations Manager - NassauJacksonville, FloridaFull timeResponsibilities: MV Transportation is seeking an Operations Manager will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.
NewOperations Support Group Manager Senior Vice President Citigroup IncOperations Support Group Manager Senior Vice PresidentJacksonville, FL$123,440–$185,160 / yearIn this role, you will be responsible for the comprehensive oversight of the SCRA Operations team, ensuring strict adherence to SCRA policies and regulations, driving operational efficiency, managing risk, and enhancing the technology platforms that support Citi's military servicing operations. The ideal candidate is a results-oriented leader with a strong background in operations management, team development, and a deep understanding of SCRA, with the opportunity to own a critical compliance-driven operation at one of the world's leading financial institutions.
Restaurant & Operations Manager BowleroRestaurant & Operations ManagerJacksonville, Florida$60,000–$65,000 / yearWe Are Lucky Strike Entertainment, one of the largest and most successful location-based entertainment companies in the World with 360 upscale and traditional Bowling Centers, five expansive and well-located Waterparks, a large Amusement Park in California and 10 upscale Boomers Family Entertainment Centers in major markets. Overview: The Role As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerJacksonville, FL$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
NewMarketing Operations Manager KBI BiopharmaMarketing Operations ManagerJacksonville, FLPosition SummaryThe Marketing Operations Manager plays a key execution and operational role, ensuring alignment, prioritization, and efficient delivery across all marketing functions. KBI supports its 500+ customers in advancing more than 160 drug candidates from preclinical and clinical stages to market, including the manufacture of ten commercial products.
ERTS Operations Manager Clean Harbors IncERTS Operations ManagerJacksonville, FLResponsible for oversite of projects assigned to project specialist, including all phases of spill response, working directly with clients to ensure a timely successful spill cleanup, regulatory compliance, client satisfaction with cost effectiveness in mind. Clean Harbors in Norwell, MA or Jacksonville, FL is seeking an ERTS (Emergency Response and Training Solutions) Operations Manager responsible for providing the full range of management and supervision required for the successful performance and completion of projects.
Mgr Electric Operations Florida Public UtilitiesMgr Electric OperationsFernandina Beach, FLPart timeServes at the subject matter expert for all FPSC regulatory activities such as the Storm Protection Plan filings, Purchased Power Recovery annual filing, Annual Reliability Report, Electric Rate Proceeding filings and any other items that may occur including providing forecasts, written testimony, testifying at hearings and responding to interrogatory and data request. The Manager, NE FL Electric Operations, is a crucial leader responsible for overseeing the safe, reliable and efficient generation and distribution of electricity to customers which includes managing multiple teams, maintaining infrastructure, ensuring regulatory compliance and optimizing operations through technology and data analysis.
IT Operations Manager The Fortegra Group IncIT Operations ManagerJacksonville, FLThis role owns the vendor and contract portfolio for IT (including software licensing, renewals, and circuit/connectivity services), manages the IT operating budget, supports audit and regulatory engagements, and partners with Security, Network, and Application teams to drive enterprise initiatives, new site build-outs, and modernization-including the responsible adoption of AI-enabled tooling within IT. Provide oversight and hands-on support for enterprise platforms used across the organization, including (but not limited to): unified endpoint management, secure web gateway / SSE, data classification and DLP, MFA / identity verification, conferencing/meeting room systems, and the enterprise productivity suite.
Sr Operations Manager SUDDATH COMPANIES, THESr Operations ManagerJacksonville, FLThe Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services. SUMMARY: Responsible for all aspects of the operations at multiple or complex locations including, people management and development, process improvement, policy design and deployment, contractor oversite and safety.
Sr Operations Manager NXTPoint LogisticsSr Operations ManagerJacksonville, FloridaIt leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry.
NewTransportation Delivery Operations Manager Staples IncTransportation Delivery Operations ManagerJacksonville, FLWork with the Director of Delivery Operations to develop, refine, implement, and administer departmental fleet policies, procedures, and systems to provide effective service to all NAD customers and channels at the lowest cost possible. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services, and expertise to our customers.
HR and Talent Operations Manager Sunset Intimates GroupHR and Talent Operations ManagerJacksonville, FloridaWork closely with Paychex staff to regularly validate and reconcile relevant associate data, including pay and status changes, work location, new services, salary withholdings and other pay deductions, FLSA status, title, home address, etc. Remains current on federal, state, and local employment-related laws, conducts policy and/or location - specific research as needed, and ensures company is consistent and compliant in its management and enforcement of employee records administration, and new hire documentation and procedures.
Finance Operations Manager AerotekFinance Operations ManagerJacksonville, FloridaThe successful candidate will interact with the sales teams nationwide helping them with items including, but not limited to; rate negotiations, contract negotiations, reviewing Requests For Proposals (RFPs), and other support functions while driving company initiatives. Track and report all office / organization stats: sales and recruiter contest winners, quarterly bonuses, office / account goals, stock tracking, customer information, business metrics.
IT Operations Manager LotSolutions, Inc.IT Operations ManagerJacksonville, FLPart timeThis role owns the vendor and contract portfolio for IT (including software licensing, renewals, and circuit/connectivity services), manages the IT operating budget, supports audit and regulatory engagements, and partners with Security, Network, and Application teams to drive enterprise initiatives, new site build-outs, and modernization—including the responsible adoption of AI-enabled tooling within IT. Provide oversight and hands-on support for enterprise platforms used across the organization, including (but not limited to): unified endpoint management, secure web gateway / SSE, data classification and DLP, MFA / identity verification, conferencing/meeting room systems, and the enterprise productivity suite.
Facilities Manager Mental Health Resource CenterFacilities ManagerJacksonville, FloridaOutpatient services include medication management, care coordination, case management, intensive case management team services, counseling, psychosocial rehabilitation, an adult therapeutic family program, state hospital liaison services, mental health court, multidisciplinary forensic teams (MFT), jail-based diversion services, a Co-Responder Program with the Jacksonville Sheriff’s Office, the Link-to-Life suicide prevention program, and services that assist individuals in obtaining benefits such as Social Security Income, Social Security Disability Income, Medicaid, food stamps, and housing. MHRC also operates eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness, located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven, as well as a FACT Lite program providing Linking, Advocating, Treating, Transitioning, Empowering & Recovery Support (LATTERS) services in Jacksonville.
Terminal Manager Student Transportation of Florida, Inc.Terminal ManagerJacksonville, FLPart timeStudent Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset, with more than 22,000 vehicles throughout the U.S. We’re all about making a positive impact on the students who ride our buses while ensuring the happiness of our team members! The Operations Manager ensures appropriate communication with school district personnel and parents for daily routes, trips and extracurricular activities of students.
Terminal Manager Student Transportation IncTerminal ManagerJacksonville, FLStudent Transportation of America (STA) is an industry leader in school transportation and fleet services, founded on the bedrock of family, community, and a safety-first mindset, with more than 22,000 vehicles throughout the U.S. We're all about making a positive impact on the students who ride our buses while ensuring the happiness of our team members! The Operations Manager ensures appropriate communication with school district personnel and parents for daily routes, trips and extracurricular activities of students.
Dental Office Manager Aspen Dental Management IncDental Office ManagerJacksonville, FL$55,000–$60,000 / yearHow You'll Make a Difference: As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
Assistant Manager/Operations Manager - Amelia Island The Talbots IncAssistant Manager/Operations Manager - Amelia IslandFernandina Beach, FLMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Recruitment Relationship Manager (Talent Pool) Allegis Global SolutionsRecruitment Relationship Manager (Talent Pool)Jacksonville, FLMeeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™. Reporting into the Recruitment Operations Manager, you will assist in driving best practice across the recruitment lifecycle and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.
Emerging Store Manager Walgreen CoEmerging Store ManagerJacksonville, FL$45,000–$71,550 / yearBachelor's degree with a solid academic record, all majors welcome OR satisfactorily completed a Walgreens Community Internship Program OR High School Diploma/GED and two years of experience in a supervisory position (does not require experience with direct reports). Supervises the operation of the store and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts, approving time records, time off and managing other scheduling conflicts to ensure proper team member coverage.
NewCommittee Operations Manager MaximusCommittee Operations ManagerJacksonville, FLMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Account Manager BrightView Holdings IncAccount ManagerJacksonville, FLCustomarily and regularly spends more than half of the time working away from BrightView's places of business, walking job sites, selling and obtaining orders or contracts for BrightView's services. The Account Manager serves as the primary point of contact for a portfolio of landscape maintenance clients, building long-term relationships that promote client satisfaction, retention, and ancillary sales.
Project Manager - Tax Operations Specialist (CLP Project Cardinal) StratAcuity Staffing Partners IncProject Manager - Tax Operations Specialist (CLP Project Cardinal)Jacksonville, FL$72–$75 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Aviation Production Manager Regent Aerospace CorporationAviation Production ManagerJacksonville, FloridaJOB FUNCTIONS: Supervise the repairs of airline seats/monuments, following manuals, and using hand tools, power tools, and knowledge of electrical, mechanical and other seat assembly systems. Examines work on protective guards, loose bolts, and specified safety devices on seats/monuments, and makes adjustments, using hand tools.
Life, Annuity & Group Benefits Operations Consultant - Sr. Manager PricewaterhouseCoopers LLPLife, Annuity & Group Benefits Operations Consultant - Sr. ManagerJacksonville, FL$124,000–$280,000 / yearBachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred. A career in our Customer Service practice, within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages.
Healthcare Provider, Business Operations - Senior Manager PricewaterhouseCoopers LLPHealthcare Provider, Business Operations - Senior ManagerFL$124,000–$280,000 / yearAs a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement.
Senior Manager, Learning Operations Managed Services Deloitte Touche Tohmatsu LtdSenior Manager, Learning Operations Managed ServicesJacksonville, FL$171,600–$338,300 / yearAs converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.
NewManager, IT Field Operations OneOncology IncManager, IT Field OperationsJacksonville, FLEssential Competencies: Strong communication skills, including the ability to communicate effectively in both written and verbal forms with all levels of practice employees and stakeholders, as well as peers and leadership within the OneOncology IT and service desk team. OneOncology is positioning community oncologists to drive the future of medical care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone living with cancer and other diseases.
Sr. Manager, Product Management SUDDATH COMPANIES, THESr. Manager, Product ManagementJacksonville, FLComputer Operations: To perform this job successfully, an individual should have strong knowledge of Microsoft Office Suite, and the ability to learn and effectively use software applications such as move management, accounting/billing, HRIS (Human Resources Information System), timekeeping and other applications used in the performance of job duties. The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.
Payer Office Strategy / Technology / Operations Consultant, Manager PricewaterhouseCoopers LLPPayer Office Strategy / Technology / Operations Consultant, ManagerFL$99,000–$232,000 / yearYou are to use autonomous decision-making and professional skepticism when reviewing, analyzing, and producing deliverables across multiple client needs, and play a visible role in cultivating meaningful client relationships, inspiring your teams, and navigating ambiguity. As a Manager you are to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by solving and analyzing complex problems to develop quality deliverables.
Operations Consulting - Value Capture - Procurement Strategy and Strategic Sourcing - Manager PricewaterhouseCoopers LLPOperations Consulting - Value Capture - Procurement Strategy and Strategic Sourcing - ManagerFL$99,000–$232,000 / yearIdeal Experience: Experience working within a consulting environment in Sourcing and Procurement as well as Supply Chain leveraging operations knowledge and Vendor Relationship building including but not limited to negotiations, knowledge of tariffs, and inventory/Sourcing and Procurement. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Property & Casualty Insurance Claims Operations Consultant, Manager PricewaterhouseCoopers LLPProperty & Casualty Insurance Claims Operations Consultant, ManagerFL$99,000–$232,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . You will analyze client needs, implement solutions, and provide training and support to validate seamless integration and utilization of business applications, enabling clients to achieve their strategic objectives.
Manager Mortgage Operations Excellence City National BankManager Mortgage Operations ExcellenceJacksonville, FLRemote$122,535–$208,715 / yearLeads the team to deeply understand/document business processes and perform gap analysis for department processes and functions; recommending improvements in partnership with department leaders; determining resources needed to execute on operations improvement initiatives; getting results through influence and consensus building across operations teams; identifying and sharing best practices across the organization; Sets improvement initiative success metrics across dimensions of customer satisfaction, profitability and internal efficiency/effectiveness; being accountable for operational excellence team achievement of successful outcomes in execution of initiatives; measuring the effectiveness of improvements and providing visibility to senior management. Leads change management; including team members that are directly responsible for key change management processes, and providing a consultative role for other change management across the division; understanding the overlaps, handoffs, and dependencies with other ongoing initiatives across the organization.
Manager Mortgage Operations Excellence - Empower LOS City National BankManager Mortgage Operations Excellence - Empower LOSJacksonville, FloridaRemote$122,535–$208,715 / yearFull timeLeads the team to deeply understand/document business processes and perform gap analysis for department processes and functions; recommending improvements in partnership with department leaders; determining resources needed to execute on operations improvement initiatives; getting results through influence and consensus building across operations teams; identifying and sharing best practices across the organization; Sets improvement initiative success metrics across dimensions of customer satisfaction, profitability and internal efficiency/effectiveness; being accountable for operational excellence team achievement of successful outcomes in execution of initiatives; measuring the effectiveness of improvements and providing visibility to senior management. Leads change management; including team members that are directly responsible for key change management processes, and providing a consultative role for other change management across the division; understanding the overlaps, handoffs, and dependencies with other ongoing initiatives across the organization.