Revenue Manager CFSRevenue ManagerCleveland, OH$90,000–$110,000 / yearThis Revenue Manager opportunity offers the chance to join a rapidly growing multifamily real estate organization in a highly visible role focused on revenue strategy, pricing optimization, and portfolio performance. This role is ideal for a professional currently working in multifamily revenue management, asset management, or portfolio analytics who wants to take ownership of pricing strategy and portfolio performance.
NewGrants Account Manager Case Western Reserve UniversityGrants Account ManagerCleveland, OH$58,000–$66,672 / yearUniversity: Frequent contact with central research administration offices, compliance offices, human resources, purchasing, accounts payable, and finance to exchange information. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
Engineering Project Manager - Data Center Mission Critical Enercon Services IncEngineering Project Manager - Data Center Mission CriticalCleveland, OH$100,000–$150,000 / yearIn this dynamic role, you will lead engineering projects, collaborate with technical teams to create detailed proposals, and manage all aspects of project execution, including schedules, risk management, and financial health. You'll drive client satisfaction through effective communication, high-quality deliverables, and strong relationship-building, while overseeing the work of engineers, designers, and subcontractors to ensure successful project outcomes.
Multi-State MedSpa Travel Sales Manager Dermafix SpaMulti-State MedSpa Travel Sales ManagerCleveland, OHThis is a travel-based leadership position where you will be deployed to one MedSpa location at a time for 60 to 90 days per assignment, depending on how quickly the location stabilizes. In this role, you'll travel to high-priority locations to coach teams, lead in-spa sales efforts, stabilize performance, and ensure a five-star client experience.
Office Manager - Finance & Administration Integrated RestorationOffice Manager - Finance & AdministrationCleveland, Ohio$55,000–$60,000 / yearWhat Success Looks Like The Finance and Administration scorecard is current before each EOS meeting, assigned Rocks and Issues have clear next steps, and risks are raised early. What We Are Looking For At least three years of experience in office management, bookkeeping, finance administration, or a comparable small-business role with hands-on A/P, payroll, reconciliation, and A/R support responsibilities.
Financial Center Manager - Fairview Park Financial Center Bank of AmericaFinancial Center Manager - Fairview Park Financial CenterRocky River, OhioKey responsibilities include operating as a business owner and fostering a team environment, instilling an effective client-centric and risk culture in the center, and helping clients achieve the financial goals. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
SDS RX Area Manager DHL (Deutsche Post)SDS RX Area ManagerCleveland, OHThe Account Manager is responsible for overseeing logistics operations within a designated region, ensuring that customer needs are met efficiently and effectively. Operational Management: Oversee day-to-day logistics operations, including transport, warehousing, and distribution, to ensure efficiency and cost-effectiveness.
Strategic Account Manager - Industrial/Energy Storage CSA GroupStrategic Account Manager - Industrial/Energy StorageCleveland, OhioManages the relationships with clients, identifying growth opportunities within the assigned accounts, and develops the strategy to secure new business and communicates effectively with Operations for a seamless approach. Provides written and verbal reports including sales reports, expense reports, customer visit reports, and customer presentations in a timely matter as required.
Regional EHS Manager QXO IncRegional EHS ManagerCleveland, OHYou will partner closely with operations leadership, transportation teams, and centralized EHS resources to anticipate risk, strengthen systems, and empower frontline decision-making, with a primary focus on preventing Potential Serious Incidents and Fatalities (pSIFs) and Significant Incidents and Fatalities (SIFs). What you'll do: As a Regional Environmental Health & Safety (EHS) Manager for QXO, you will be a field-based safety leader responsible for driving proactive risk reduction, regulatory compliance, and cultural transformation across assigned branch and transportation operations.
Senior Manager, Stock Plan Services International Participant Product. The Charles Schwab CorpSenior Manager, Stock Plan Services International Participant Product.Richfield, OHThe Senior Manager, Stock Plan Services International Participant Product will be responsible for managing and evolving a defined set of international participant capabilities within SPS, ensuring compliant global delivery, strong execution, and alignment with broader SPS product and financial wellness product strategy. The Senior Manager, Stock Plan Services International Participant Product serves as the product owner for international participant-facing SPS capabilities, with accountability for execution, performance, risk alignment, and continuous improvement across supported countries and regions.
Territory Manager - Westlake, OH Mineralys Therapeutics IncTerritory Manager - Westlake, OHWestlake, OHRemote$130,000–$165,000 / yearMineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Collaborate closely with adjacent field partners including Field Reimbursement Managers, Territory Managers, and Regional Business Directors to support customer needs and territory objectives.
Principal Engineering Project Manager - Data Center Mission Critical Enercon Services IncPrincipal Engineering Project Manager - Data Center Mission CriticalOhio, OH$140,000–$185,000 / yearIn this dynamic role, you will lead engineering projects, collaborate with technical teams to create detailed proposals, and manage all aspects of project execution, including schedules, risk management, and financial health. You'll drive client satisfaction through effective communication, high-quality deliverables, and strong relationship-building, while overseeing the work of engineers, designers, and subcontractors to ensure successful project outcomes.
Territory Manager (Interventional Urology - Proact) - North Atlantic ColoplastTerritory Manager (Interventional Urology - Proact) - North AtlanticCleveland, OHRemote$120,000–$240,000 / yearPresent during procedures and surgeries as requested/required to assist healthcare professionals with Coloplast product related questions - interaction includes following operating room protocols, but does not include crossing the sterile field or patient interactions. The Interventional Urology Territory Manager is responsible for achieving territory sales objectives through selling activities which include cultivating business partnerships with key decision makers, clinical consultations, driving market share and sales growth.
Pharmacy Manager Walgreen CoPharmacy ManagerNorth Madison, OH$67.05–$90.55 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Value Stream Manager - Manufacturing Production Eaton Corporation PlcValue Stream Manager - Manufacturing ProductionEuclid, OH$97,000–$120,000 / yearAfter making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Eaton's AER FMC Fuel Motion Control Systems Aerospace division is currently seeking a Value Stream Manager - Manufacturing Production.
Assistant Manager - Town Hall - Cleveland, OH (Cleveland, OH) Harry Buffalo | Corporate Management GroupAssistant Manager - Town Hall - Cleveland, OH (Cleveland, OH)Cleveland, OHHolds restaurant team accountable for consistently delivering excellent guest service and food quality in adherence with brand systems, procedures, and food safety requirements to provide a raveable guest experience. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements:
Regional Marketing Manager AVI FoodsystemsRegional Marketing ManagerWarren, OHThis role drives revenue growth, strengthens client relationships, and enhances the guest experience by leading local marketing programs, engagement initiatives, retail strategies, promotions, merchandising, communications, market research, and training in the field. Build strong client partnerships by providing regular updates, measurement and tracking, and marketing reports that demonstrate value of AVI Marketing as a trusted partner.
Facilities Manager - Cleveland OH Cbre ValuationFacilities Manager - Cleveland OHCleveland, OHCBRE Global Workplace Solutions (GWS) propose des prestations multi techniques et multi services afin d'assurer une gestion efficace et pérenne des services généraux de nos clients. CBRE GWS France traite ainsi toutes les facettes de la gestion des installations, en utilisant un modèle intégré qui combine des services directs et des sous-traitants spécialisés.
Manager of Operations (Cleveland, Ohio / Hybrid) FreedomCareManager of Operations (Cleveland, Ohio / Hybrid)Cleveland, Ohio$100,000–$120,000 / yearSupport compliant market growth by building operational relationships with referral sources, waiver partners, care management entities, community organizations, MCOs, ODM-related stakeholders, and internal growth teams, ensuring referrals align with the appropriate Ohio service line. Monitor quality, compliance, and operational metrics, including referral conversion, service start timeliness, PCSP/service-plan alignment, caregiver/aide onboarding, documentation completion, missed visits, service gaps, incidents, complaints, caregiver retention, satisfaction, and audit readiness.
Edge Offer Manager - Brightlayer Eaton Corporation PlcEdge Offer Manager - BrightlayerBeachwood, OH$146,000–$215,000 / yearThis Offer Manager will manage the enterprise technology roadmap for Brightlayer Edge and Brightlayer Ready to enable secure, scalable, and reusable connected hardware and edge compute capabilities across Eaton's electrical infrastructure portfolio while incorporating third party equipment into the edge compute strategy. The Edge Offer Manager is responsible for ensuring that our devices, systems, and software deliver secure, scalable, and differentiated edge capabilities that support enterprise use cases such as monitoring, control, analytics, resilience, and AI enabled operations.
Territory Sales Manager - Oncology (Cleveland, OH) SunovionTerritory Sales Manager - Oncology (Cleveland, OH)Cleveland, OH$150,400–$188,000 / yearActs in compliance with SMPA commercial compliance policy, all applicable federal and state laws and guidance relating to product promotion and information dissemination including, but not limited to, the Federal Food, Drug, and Cosmetic Act, the Food and Drug Administration's implementing regulations, the Federal Anti-Kickback Statute, the False Claims Act, PhRMA, Corporate Code of Business Conduct and the Office of the Inspector General's Compliance Program Guidance for Pharmaceutical Manufacturers. Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS.
RTL Special Assets Manager Builders Capital ExchangeRTL Special Assets ManagerCleveland, OhioResponsible for servicing and managing a portfolio of non-performing and high-risk Residential Transitional Loans (RTL), including pre-workout credits, downgraded loans, defaulted loans, and loans in legal proceedings, with the objective of minimizing losses and liability while ensuring compliance with BC policies and applicable regulations. National Impact - Be part of a nationwide operation shaping the future of construction financing and making a meaningful impact for builders, developers, and homeowners across the U.S. Health Insurance - Builders Capital Exchange pays 100% of medical insurance premiums, offering both PPO and HSA plan options.
Systems Solutions Manager Daikin Applied Americas Inc.Systems Solutions ManagerOHRemoteWhat you will do: Innovation & Roadmap Influence - Translate customer pain points into differentiated, integrated HVAC solutions strategies and drive alignment with business units and other internal stakeholders to shape product and solutions roadmaps based on an aligned system strategy, ensuring delivery of high-value, system-level innovations that support our strategic system story narratives. Thought leadership & content creation - Aligned with new product and solutions introductions, develop high-impact technical content (white papers, webinars, presentations, and publications) that communicates system-level value to the market, educating and influencing the adoption of Daikin solutions by customers.
IT Program Manager - Cyber Compliance Eaton Corporation PlcIT Program Manager - Cyber ComplianceBeachwood, OH$130,000–$190,000 / yearBy bringing disciplined program management to deep, framework-specific expertise, this role turns fragmented, reactive certification efforts into a trusted, optimized, and business-enabling capability - protecting revenue and contract eligibility, strengthening customer and regulator confidence, and ensuring compliance is sustained, evidenced, and resilient at scale. The Program Manager runs the full program lifecycle - scope, schedule, budget, risk, dependencies, and outcomes - across concurrent certification and assessment workstreams spanning CMMC 2.0, SOC 2, ISO 27001, Cyber Essentials Plus (CE+).
Product Manager Applied Medical Technology IncProduct Managerbrecksville, OH$60,000–$90,000 / yearKnowledge, Skills, and Abilities Required: Applicants should have: The ability and skill to effectively use a personal computer and various software packages including a high degree of proficiency in Excel, complex database analysis including government databases, and the ability to create detailed reports. Language Skills: Applicants should have strong communication and presentation skills including the ability to respond to questions from groups of managers, customers (including doctors, nurses, and end-users), and the general public.
Sr Sourcing Staff Manager - Sourcing Management Reuter-StokesSr Sourcing Staff Manager - Sourcing ManagementTwinsburg, OhioReuter-Stokes designs, develops and manufactures world-class sensor technology designed to provide precision measurements in the harshest environments, supporting critical industries across the globe, including: The nuclear sector, where our unique neutron detection technology is essential for the safe and efficient operation of nuclear reactors. Reuter-Stokes’ Senior Sourcing Manager is instrumental in achieving overall profitability of the company through continuous improvement of the supplier base, cost-value proposition, and implementation of end-to-end supplier due diligence processes and procedures from NPI to product release processes.
Affordable Housing Property Manager Area TempsAffordable Housing Property ManagerCleveland, OHApprove and log all invoices prior to submission, assist in the preparation, monitoring, and management of annual operating budgets, analyze monthly financial reports, and adjust operations accordingly to maintain financial health . Ensure strict adherence to LIHTC and HUD regulations, including ongoing tenant income eligibility and annual re-certification processes and maintain documentation and file accuracy for tax credit and subsidy compliance .
HVAC Territory Manager Ferguson Enterprises IncHVAC Territory ManagerValley View, OH$75,000–$150,000 / yearFerguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. As part of our continued investment in HVAC-one of Ferguson's fastest‑growing and most strategic customer groups-this role plays a key part in expanding our presence with residential and light commercial contractors in a highly fragmented, opportunity‑rich market!
Territory Manager - Beachwood, OH Mineralys Therapeutics IncTerritory Manager - Beachwood, OHBeachwood, OHRemote$130,000–$165,000 / yearMineralys Therapeutics is a clinical-stage biopharmaceutical company focused on developing medicines to target hypertension and related comorbidities such as chronic kidney disease (CKD), obstructive sleep apnea (OSA) and other diseases driven by dysregulated aldosterone. Collaborate closely with adjacent field partners including Field Reimbursement Managers, Territory Managers, and Regional Business Directors to support customer needs and territory objectives.
Infrastructure Manager Reuter-StokesInfrastructure ManagerTwinsburg, OhioKnowledgeable in project management, vendor procurement, resource management, scheduling, planning, deployment, support and training including experience in working within PMO, change management and governance models. Technically savvy with current IT technologies such as VPN, Cloud Computing Services, Windows Server and Desktop OS, MS Office 365, Exchange, Active Directory, VMWare, Veeam, Azure, etc.
New Account Manager CSA GroupNew Account ManagerCleveland, OhioThe New Account Manager works closely with Marketing to determine prospects, and help nurture the leads to develop accurate new account strategies to win business with companies that do not currently do work with CSA Group. Builds customer profiles and call plans that address why prospects are not currently using CSA, thus best addressing yellow lights and articulating CSA’s value proposition to win their business.
Business Development Manager Ohio Polycor BoardBusiness Development Manager OhioCleveland, OhioPolycor Natural Stone quarries limestone, marble, and granite, offering products as quarry blocks, slabs, and fabricated stone including treads, veneers, sills, caps, coping, and paving. Polycor Natural Stone is a leading North American quarrier and fabricator of natural stone, and we are looking for a Business Development Manager to join our Limestone and Marble sales team.
Accounting Manager CFSAccounting ManagerCleveland, OHAssistantController #Growth #Opportunity #NEOHIO #Accounting #HybridFlexibility #Leadership #LI-AB2 Work with modern financial systems and tools to drive efficiency and automation.
Regional Sales Manager Assa Abloy ABRegional Sales ManagerOH$70,000–$80,000 / yearBiosite's purpose is to support the digital transformation of the construction industry, by being an innovator in developing technology and software solutions that give our customers peace of mind that they are in control of their sites. Underpinned by a unique biometric algorithm, Biosite provides market-leading software solutions for workforce management, task management, material management and fire safety & security.
Regional Sales Manager, Ohio Lakeshore Equipment CoRegional Sales Manager, OhioOhio, OH$80,000–$100,000 / yearPeople are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent-not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. In this role, you'll cultivate new and existing relationships with school districts and educational programs-serving our devoted customer base in the early childhood and educational markets, while also exploring new market segments like middle schools and high schools.
Market Sales Manager - Cleveland (GolfNow) VERSANT Media Group, Inc.Market Sales Manager - Cleveland (GolfNow)Cleveland, OHThe Market Sales Manager will be expected to become the expert on the local golf economy, which includes detailed knowledge of the golf courses, golf marketing outlets, market leaders, decision-makers, macroeconomic issues, and key competitors. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT''s Talent Acquisition team will be deemed the sole property of VERSANT.
Hotel Assistant General Manager - Greater Cleveland Area DelMonte Hotel GroupHotel Assistant General Manager - Greater Cleveland AreaBeachwood, OHAs an Assistant Hotel General Manager with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Account Manager OREN GLOBAL CONSULTING LLCAccount ManagerBrecksville, OH$45,000–$75,000 / yearFull timeWe specialize in face-to-face sales and marketing, helping national brands connect with customers while developing the next generation of business leaders. Learn business management, leadership, and sales strategy skills that fast-track your career.
Regional Sales Manager - Rocky Mountain West OateyRegional Sales Manager - Rocky Mountain WestCleveland, OHRemote$101,974–$132,566 / yearSince 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries, with a commitment to delivering quality, building trust and improving lives. The Regional Sales Manager manages and directs a sales force to achieve sales and profit goals within a region for the Plumbing and Heating Wholesale Division.
Strategic Sourcing Manager Pleasant Valley CorporationStrategic Sourcing ManagerIndependence, OHPLEASANT VALLEY CORPORATION , a successful and stable, family-owned and operated Commercial Real Estate Firm established in 1976 and headquartered in Medina, Ohio, boasts a dynamic presence across four key divisions: Construction, Facility Management, Property Management, and Real Estate Brokerage. Cross-Functional Leadership & Strategic Partnership: Partner with Operations, Finance, Legal, Vendor Relations, and Executive Leadership to align sourcing initiatives with business objectives, support expansion efforts, and execute enterprise-wide procurement transformation programs.
AI Product Strategy & Transformation Director One Source Technology LLCAI Product Strategy & Transformation DirectorCleveland, OH$115,000–$185,000 / yearThis role serves as the primary AI strategist and transformation catalyst by identifying, prioritizing, implementing, and governing AI-enabled business solutions across all functions; and partners closely with business and technology stakeholders to identify high-value opportunities, redesign workflows, deploy practical AI solutions, inspire adoption, and drive measurable business outcomes. Strong understanding of artificial intelligence concepts and applied enterprise use cases, including generative AI, large language models, machine learning, intelligent automation, workflow orchestration, retrieval-augmented generation, AI agents, and knowledge management systems is required.
Marketing Manager | Technology CBIZ IncMarketing Manager | TechnologyCleveland, OHThe Event Marketing Manager serves as a strategic partner to technology practice leaders, sales teams, and vendor partners, owning the full lifecycle of in-person and virtual events while ensuring every initiative is aligned to business objectives and measurable outcomes. This role sits at the center of CBIZ Technology''s growth strategy, leading the planning, execution, and optimization of divisional marketing events and integrated campaigns that drive brand awareness, client engagement, partner relationships, and pipeline growth.
Spa Manager ParmaSpa ManagerParma, OhioThe individual in this position is responsible and accountable for certain aspects of daily operations with a focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service. I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp.
Key Account Manager, Equipment Sales Solenis LLCKey Account Manager, Equipment SalesOhio, OH$80,730–$118,404 / yearThe company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. The ideal candidate is someone who thrives in a customer-facing environment, understands how to navigate complex sales cycles, and enjoys identifying opportunities to expand existing business relationships.
NewManager of Marketing and Communications City of ClevelandManager of Marketing and CommunicationsCleveland, OH$72,000–$84,997 / yearThis person will design and execute an integrated communications, marketing, and public engagement strategy that builds public trust, translates complex policy, legal, and Consent Decree material into language residents can act on, and ensures the Commissions work is visible, credible, and accessible across Clevelands neighborhoods. The Manager will serve as a key advisor to the Executive Director and Commission on messaging, brand, media relations, and crisis communications, and will represent the CPCs communications function to City Hall, the Federal Monitoring Team, media, and community partners.
Manager, US Central Region Entrepreneurs OrganizationManager, US Central RegionOH$71,000–$92,500 / yearTHE ORGANIZATION Entrepreneurs Organization ("EO") is a global nonprofit membership organization and peer network for entrepreneurs, connecting approximately 20,000 members through more than 220 chapters worldwide. Video Conference Meetings - Weekly staff huddle, monthly EO all-staff meeting, monthly membership, weekly one-on-ones with staff, monthly Regional Council, and project meetings as required.
Business Development Manager ServproBusiness Development ManagerMentor, Ohio$50,000–$100,000 / yearWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. Join the Trusted Leader in Restoration and Construction At SERVPRO Team Fosdick , we specialize in fire and water cleanup and restoration, mold remediation, and construction services.
Account Manager, Midwest Stanley Black & Decker IncAccount Manager, MidwestCleveland, OHRemoteLearning & Development: Our lifelong learning philosophy means youll have access to a wealth of state-of-the-art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities). Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the worlds most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.
Assistant General Manager Smoothie King Franchises IncAssistant General ManagerShaker Heights, OHThe Assistant General Manager is involved in all areas of store operations, which include: Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle. Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence.
Strategic Commercial Senior Manager - Health Industries PricewaterhouseCoopers LLPStrategic Commercial Senior Manager - Health IndustriesCleveland, OH$91,000–$321,500 / yearAdditionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Craft and convey clear, impactful and engaging messages that tell a holistic story.