Formulates training policies, programs and schedules based on knowledge of identified training needs, including changes in business rules, technology systems, new product roll outs, procedures, services, and Fair Housing regulations Responsible for updating and maintaining the SRG Residential policy & procedure, and forms manual; for example, additions, policy changes, partner integration changes, changes to landlord tenant laws, etc. Multifamily Learning Program Design & Delivery • Oversee the design, implementation, and evaluation of enterprise wide learning programs, including:
1) Property operations functional and technical skills training 2) Professional and core skills development 3) New hire onboarding and early career programs .