NewLead Rehab Technician - Oakwood - [1st shift, 40 hours] Hope NetworkLead Rehab Technician - Oakwood - [1st shift, 40 hours]East Lansing, MISupports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.).
Lead Rehab Technician - Oakwood - [1st shift, 40 hours] Hope Network Rehabilitation ServicesLead Rehab Technician - Oakwood - [1st shift, 40 hours]East Lansing, MI$19 / hourPart timeSupports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.).
Lead Home Service Technician / Handyman TruBlue Home Service AllyLead Home Service Technician / HandymanLansing, MITruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference.
Lead Rehab Technician - Oakwood - [1st shift, 40 hours] Hope Network CareersLead Rehab Technician - Oakwood - [1st shift, 40 hours]East Lansing, MichiganSupports clients with Activities of Daily Living, including but not limited to: getting to and from places, cooking, dressing and undressing, bathing and showering, combing hair, trimming nails, restroom assistance. Assists clients in identifying and/or participating in social and leisure interests such as transporting/escorting to stores, concerts, movies, and in-house social events (games, barbeques, etc.).
Technician, Industrial Services/Lead & Asbestos Abatement GFL Environmental, IncTechnician, Industrial Services/Lead & Asbestos AbatementLansing, MichiganOur employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! Clean the contaminated area thoroughly to ensure a trace of the substance is not left behind, which typically entails using steam cleaners and filter pumps.
Tire Service Technician - Grand River Discount TireTire Service Technician - Grand RiverOkemos, MichiganPart timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
Tire Service Technician - Delta Township Discount TireTire Service Technician - Delta TownshipLansing, MichiganPart timeDiscount Tire was founded in 1960 by Bruce T. Halle in Ann Arbor, Michigan, with a single store, an inventory of only six tires, and a promise to treat people right. Today, it is the nation’s largest independent tire and wheel retailer with over 1,200 stores across 40 states and over 31,000 employees.
NewTire Technician (Watertown Township, MI, US, 48837) Love's Travel Stops & Country Stores IncTire Technician (Watertown Township, MI, US, 48837)MIWith nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Our Culture: Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City.
Tire & Battery Technician - Automotive Walmart IncTire & Battery Technician - AutomotiveLansing, MI$19–$27 / hourBe a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Respect the Individual: Embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and perform helps to attract the best talent.
(USA) Tire & Battery Technician - Automotive Walmart Inc(USA) Tire & Battery Technician - AutomotiveLANSING, MI$19–$27 / hourBe a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC area and modeling high quality service and products developing influencing and inspiring others for working in a style that is respectful supportive and team oriented understanding the roadblocks and assisting in training team members. Be a Team Member Collaborates with team members to fulfil sales and service requests educating other associates on tools tasks resources and mentor new technicians communicating and developing interpersonal skills for providing safe and efficient customer service.
AUTOMOTIVE TIRE TECHNICIANS Mavis Tire SupplyAUTOMOTIVE TIRE TECHNICIANSMason, MIFull timeYou'd be a great fit for the Automotive Tire Technician position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800 !
Electrical Technician II Dart Container CorpElectrical Technician IIMIBe part of the team behind red SOLO cups and foam take-out containers, where your expertise in electrical assembly, troubleshooting, and control systems keeps our advanced production equipment running at peak performance. In this role, you won't just wire panels, you'll apply logic-based troubleshooting, diagnose issues down to the circuit board level, and support complex automated systems across production environments.
Automotive Technician Bridgestone Americas IncAutomotive TechnicianLansing, MI$17.50–$26.30 / hourWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication.
Carpet & Air Duct Cleaning Technician Modernistic Cleaning & RestorationCarpet & Air Duct Cleaning TechnicianLansing, MIFull timeWork with a partner to provide quality air duct, carpet, upholstery, tile cleaning and water restoration services to residential and commercial customers . Employee Assistance Program (EAP): Members of the Modteam have access to an Employee Assistance Program that offers dozens of benefits from free counseling services to legal advice, and more!
AUTOMOTIVE TIRE TECHNICIANS 800 New Hire Bonus Mavis Tire Supply LLCAUTOMOTIVE TIRE TECHNICIANS 800 New Hire BonusWaverly, MIYou'd be a great fit for the Automotive Tire Technician position if you: like paid training and using proven processes; are motivated by commissions/incentive compensation; value reliability, punctuality and teamwork; love working in a fast-paced environment; enjoy staying active; are open to learning; care about meeting customer-promised delivery times and providing quality service; want to work for a growing company that promotes from within; and, love working in a safe, state-of-the-art environment. To help introduce you to our weekly performance-based incentive programs and to give us an opportunity to coach you on our industry-leading processes, Mavis offers eligible Automotive Tire Technicians GUARANTEED WEEKLY BONUS PAYMENTS during the introductory period of employment, totaling up to $800!
Licensed Veterinary Technician Chelsea Animal HospitalLicensed Veterinary TechnicianChelsea, MI$18–$24 / hourWe value credentialed technicians for the clinical knowledge, judgment, and communication skills they bring across all areas of the hospital, helping elevate the quality of medicine, client experience, and patient care. Chelsea Animal Hospital is seeking an experienced Licensed Veterinary Technician (LVT) to join our team and support both outpatient care and procedural services, including surgery and dentistry.
Temp - Technician - Cardiovascular (Days) Lansing, MI VieMed Healthcare StaffingTemp - Technician - Cardiovascular (Days) Lansing, MILansing, MILicenses/Certifications: State of Michigan Licensure required; relevant CPR/ACLs certifications preferred. Join a leading facility in Lansing, Michigan as a Cardiovascular Technician working days shifts.
Automotive Technician BridgestoneAutomotive TechnicianLansing, MichiganWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring you're fairly rewarded for your expertise and dedication.
Automotive Maintenance Technician Bridgestone Americas IncAutomotive Maintenance TechnicianLansing, MI$12.80–$19.20 / hourWhatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you: • A supportive and engaging onboarding experience to ensure a smooth transition into our team. At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations.
Automotive Senior Technician Bridgestone Americas IncAutomotive Senior TechnicianLansing, MI$20.60–$30.85 / hourThe Senior Technician/Mechanic position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership and mentoring skills in driving a team toward increased customer care and satisfaction. This system rewards our skilled professionals with a predetermined amount for each eligible task, fostering a culture of efficiency and swift task accomplishment, ensuring youre fairly rewarded for your expertise and dedication.
Sr Facilities Maintenance Technician Emergent BioSolutions IncSr Facilities Maintenance TechnicianLansing, MI$73,000–$88,300 / yearUnsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency. Evaluate potential impact to system per current Good Manufacturing Practices (cGMP) when planning and scheduling work, and openly communicate impact with department management and ensures consensus for repair.
Maintenance Technician 1st shift, $31.36-$39.12/hr. Lansing Michigan Gold Standard StaffingMaintenance Technician 1st shift, $31.36-$39.12/hr. Lansing MichiganLansing, MIWe are seeking dedicated and experienced individuals to join our team and contribute to the smooth operation of our state-of-the-art manufacturing facility. If you are a highly motivated and skilled Maintenance Technician looking to advance your career with a dynamic and innovative company, we encourage you to apply!
Controls Maintenance Technician Level 5- 3rd Shift Gold Standard StaffingControls Maintenance Technician Level 5- 3rd ShiftLansing, MI$90,000–$120,000 / yearAssists in the planning of updates, modifications, and continuous improvement of the existing controls system including robotic programs, ladder logic programs, relay logic, electrical distribution, motor controls, operator interface, hydraulics, and pneumatics distribution and control. Ensures and maintains proper controls documentation, including updates during life cycle (electrical, hydraulic and pneumatic schematics, panel layouts, PLC, operator display, operator interface, robot programs, and machine power distribution).
2nd & 3rd Shift Journeyman Maintenance Technicians Venteon2nd & 3rd Shift Journeyman Maintenance TechniciansEaton Rapids, MIIf you are a high performer and would like to work for an equally high performing company and you think the above opportunity is appropriate for you, we invite you to submit your resume in Microsoft Word format to: GHubbard@Venteon.com . A Journeyman's Card or Valid Certificate is Required, These are Full Time, Permanent, Direct Hire Positions offering Competitive Compensation, Bonus Potential, Good Benefits, Paid Holidays and Paid Vacation.
Maintenance Technician 2nd shift, $31.36-$39.12/hr. Lansing Michigan Gold Standard StaffingMaintenance Technician 2nd shift, $31.36-$39.12/hr. Lansing MichiganLansing, MIWe are seeking dedicated and experienced individuals to join our team and contribute to the smooth operation of our state-of-the-art manufacturing facility. If you are a highly motivated and skilled Maintenance Technician looking to advance your career with a dynamic and innovative company, we encourage you to apply!
Maintenance Technician 3rd shift, $31.36-$39.12/hr. Lansing, Michigan Gold Standard StaffingMaintenance Technician 3rd shift, $31.36-$39.12/hr. Lansing, MichiganLansing, MIWe are seeking dedicated and experienced individuals to join our team and contribute to the smooth operation of our state-of-the-art manufacturing facility. If you are a highly motivated and skilled Maintenance Technician looking to advance your career with a dynamic and innovative company, we encourage you to apply!
Licensed Veterinary Technician Banfield Pet HospitalLicensed Veterinary TechnicianLansing, MI$22.01–$31.80 / hourterms and conditions apply #registered vet technician (RVT) #licensed veterinary technician (LVT) #veterinary technician specialists (VTS) #certified veterinary technician (CVT) #LI-KC1. We're now the leading general veterinary care practice in America, where providing high quality preventive care and treatment advances our mission: A BETTER WORLD FOR PETS.
Departmental Technician (Trainee) 7-E9 State of MichiganDepartmental Technician (Trainee) 7-E9Lansing, MIRemote$22.01–$35.56 / hourGreat Lakes and Great Times: Michigan boasts four Great Lakes, 11,000 inland lakes, 36,000 miles of rivers and streams, 20 million acres of forests, 100 state and national parks and recreation areas, 1,300 miles of bike trails, 6,500 miles of snowmobile trails, the second-most ski areas in the nation, 650 public golf courses, 600 campgrounds, and an international dark-sky park-just for starters. New hires to the MDOC along with previous MDOC employees that are returning after being away from the department for more than two years will complete Non-Custody New Employee Training (NCNET) either 40 hours or 80 hours of initial in-person training based on their level of offender contact and job classification.
Certified Senior Pharmacy Technician Walgreen CoCertified Senior Pharmacy TechnicianMI$18.75–$24.50 / hourMay assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Experienced Apartment Maintenance Technician InterSolutionsExperienced Apartment Maintenance TechnicianLansing, MI$20–$23 / hourWe re looking for motivated, organized, and reliable professionals who are ready to lead teams, oversee maintenance operations, and ensure high-quality service across apartment communities. Primary Responsibilities Include: Assign and assist with apartment service requests, ensuring all work orders are logged accurately and completed promptly.
HVAC Refrigeration Service Technician NextechHVAC Refrigeration Service TechnicianLansing, Michigan$28 / hourCompany Vehicle: Hit the road in a fully equipped van, gas card includedStart Your Day from Home: Dispatched directly from home for daily convenienceGet Paid for All Your Time: Paid port-to-port travel means no unpaid downtimeTool Allowance: Keep your gear sharp - we've got you coveredProfessional Growth: Paid training, certification support, and education reimbursementOutstanding Benefits: With more than 2,000 team members and growing, we are the largest HVAC/R service provider in the United States and we continue to push the industry forward.
NewPest Technician RentokilPest TechnicianLansing, MichiganYou will be responsible for identifying and eliminating pests from residential properties by conducting thorough inspections, determining the type of pest infestation, applying appropriate treatments like pesticides and traps, and providing preventative measures to prevent future infestations, all while adhering to safety regulations and communicating with clients about pest control solutions. RK Environmental’s US Food Industry Expertise & Rentokil’s Global resources, provides custom and dedicated solutions specialized for niche market needs, specifically protecting our food supply and environment.
NewMaintenance Technician- The View on Collins Education Realty Trust Inc (Inactive)Maintenance Technician- The View on CollinsLansing, MI$23–$24 / hourCompletes the "make-ready" process to prepare vacant apartment homes for leasing and new move-ins by completing the pre-move-out inspection, creating a "punch" list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work. Follows procedures for accessing and obtaining materials, supplies, equipment, tools, and other items from the property's maintenance department by tracking inventory used, returning unused items to the established location, and notifying the maintenance supervisor about re-ordering needs.
Psychiatric Mental Health Technician Full Time Days University Health Services IncPsychiatric Mental Health Technician Full Time DaysST. JOHNS, MIOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Cedar Creek Hospital invests in our patients by offering an integrated medicine approach that provides the latest therapies including yoga, mindfulness, aromatherapy, music therapy and nutrition.
Machine Controls Technician- Level 1 Sinto America, IncMachine Controls Technician- Level 1MISinto America offers innovative, top-class solutions to meet the needs of our customers and industries, with operating companies dedicated to providing superior customer service through practical, cost effective and technologically advanced equipment and service solutions across North America. We are looking for an entry level Machine Controls Technician to troubleshoot, modify, and program PLCs and HMIs as well as be able support manufacturing with installation and start-up of controls systems on new machines.
Associate Technician, QC Laboratory Resources Emergent BioSolutions IncAssociate Technician, QC Laboratory ResourcesLansing, MI$34,000–$41,200 / yearUnsolicited resumes or candidate information submitted to Emergent BioSolutions by search/recruiting agencies not already on Emergent BioSolutions' approved agency list shall become the property of Emergent BioSolutions and if the candidate is subsequently hired by Emergent BioSolutions, Emergent BioSolutions shall not owe any fee to the submitting agency. The role of a Laboratory Resources Associate Technician is to provide the support work, care and daily observation of animals as required to assure continued accreditation through the Association for the Assessment and Accreditation of Laboratory Animal Care, International (AAALAC), and the continued availability of Emergent's unique stock of guinea pig for use in product related testing.
Psychiatric Mental Health Technician Full Time Nights University Health Services IncPsychiatric Mental Health Technician Full Time NightsST. JOHNS, MIOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Cedar Creek Hospital invests in our patients by offering an integrated medicine approach that provides the latest therapies including yoga, mindfulness, aromatherapy, music therapy and nutrition.
Environmental Technician (Landfill Gas/CQA) - Southern Michigan Tetra Tech IncEnvironmental Technician (Landfill Gas/CQA) - Southern MichiganEast Lansing, MIWith 30,000 employees working together, Tetra Tech provides clear solutions to complex problems by Leading with Science to address the entire water cycle, protect and restore the environment, design sustainable and resilient infrastructure, and support the clean energy transition. Position Summary: As a Field Technician for Tetra Tech, you will be responsible for working on a variety of environmental projects related to environmental protection and remediation, primarily related to solid waste (landfills).
Quality Production Technician II NIOWAVEQuality Production Technician IILansing, MichiganSupport production teams in product/material hold, release, disposition, and traceability assessments, and implement improvements to reduce recurring deviations that lead to rework or scrap. • Drive quality and compliance, adhering to all Quality Systems documentation requirements and establishing/supporting plans to exceed Niowave's goals for Quality, including Safety, Compliance, Six Sigma Quality, On-Time Delivery (OTD), and financial objectives.
NewMulti-Skilled Technician 7-Eleven IncMulti-Skilled TechnicianPortland, MIYour Day-to-Day: As a Multi Skilled Maintenance Technician I, you'll: Respond to service requests for minor repairs to a wide variety of in-store equipment (such as beverage & food equipment, ice makers, & fuel dispensers). Skills: Show leadership, peer-to-peer tech support, effective communication, handle stretch assignments, facility location ownership, and time management.
Brand Enhancement Technician 7-Eleven IncBrand Enhancement TechnicianLansing, MIThe amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. At 7-Eleven, you're not just maintaining equipment - you're playing a vital role in ensuring convenience for our customers while directly supporting the communities we serve.
Field Service Technician American Hydro CorpField Service TechnicianLansing, MIAdditional Information The benefits of joining our team Because we seek to hire the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features: Health coverage for you and your family through medical, dental, and vision plans. The Field Service Technician will travel to customer facilities to lead, manage, and provide hands-on work regarding the process of disassembly, repair, and assembly of different subassemblies or complete mechanical and/or forging presses.
Service Technician Erie ConstructionService TechnicianHolt, MI$48,000–$53,000 / weekRequirements: • 3 years of hands-on residential roofing experience is required • Typical work hours are 8:00 AM - 5:00 PM, with flexibility required during peak seasons or periods of increased workload • A valid drivers license with a clean record is required • OSHA 10 or 30 certification (or a strong safety mindset) • Willingness to become forklift certified • Experience with Office 365, Salesforce, or other CRM software is helpful • Ability to lift up to 65 lbs. Day in the Life as a Service Technician: • Walk on roofs safely and comfortably • Supervise subcontractors installing exterior products • Diagnose and fix problems efficiently • Interact with homeowners, ensuring a satisfactory experience • Maintain a field presence 80% of the time • Handle office responsibilities 20% of the time.
Water Mitigation Technician (ID# 668) VolarifyWater Mitigation Technician (ID# 668)Lansing, MichiganAs a Water Restoration Mitigation Technician, you will be responsible for assessing and mitigating water damage in residential and commercial properties. Our team is committed to restoring peace of mind to property owners through expert service, rapid response, and professional restoration solutions.
Service Technician - Heavy Equipment NEW MacAllister Machinery Company IncService Technician - Heavy Equipment NEWLansing, MIResponsibilities Your daily tasks will include but will not be limited to some of the following activities: Diagnose problems with equipment and engines using a variety of methods and tools. You will work on and at times will be leading service and maintenance tasks of our customers equipment while continuing to learn as well as looking out for self and others safety at the workplace.
Seasonal Archaeology Field Technician Stantec IncSeasonal Archaeology Field TechnicianOkemos, MIThis position offers the opportunity to work on a variety of projects, including solar fields, residential developments, wetland restorations, major urban revitalization projects, pipelines, transmission lines, transportation projects, and excavation and investigations of cemeteries. Primary Location: United States | MN | Plymouth Organization: BC-2277 EnvSvcs-US Great Lakes West Employee Status: Regular Business Justification: New Position Travel: Yes Schedule: Full time Job Posting: 23/04/2026 05:04:00 Req ID: 1005175.
Industrial Maintenance Technician Twin City Foods, Inc.Industrial Maintenance TechnicianMIAssist with troubleshooting motor controls, PLC-controlled equipment, variable frequency drives (VFDs), relay logic, and low-voltage control systems under the direction of qualified personnel when necessary. What We're Looking For: Twin City Foods is seeking an experienced Industrial Maintenance Technician to support the safe, reliable, and efficient operation of our frozen vegetable processing and packaging facility.
Maintenance Technician DriveMaintenance TechnicianLansing, MIAs a Maintenance Technician, you will be responsible for performing maintenance injection molding tasks to ensure the smooth operation of our machinery and equipment. Key Responsibilities: Conducting regular inspections of equipment and machinery to identify and address any maintenance injection molding issues.
Service Technician - Heavy Equipment MacAllister MachineryService Technician - Heavy EquipmentLansing, MIFull timeYour daily tasks will include, but will not be limited to some of the following activities: Diagnose problems with equipment/engines, using a variety of methods and tools. You will work on and at times will be leading service and maintenance tasks of our customers’ equipment, while continuing to learn as well as looking out for self and others' safety at the workplace.
DSS Service Lead / Information Technologist I MSU Internal Job Postings DetailsDSS Service Lead / Information Technologist IEast Lansing, MichiganKnowledge equivalent to that which normally would be acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience in an information technology area related to the duties to be performed; experience with IT service management practices, including incident and problem management; experience providing Tier 1 technical support, including phone and remote support; experience with device and asset management; experience managing user access and permissions, including Active Directory; experience with access management processes and security practices; experience supporting quality assurance, documentation, and process consistency; ability to perform basic troubleshooting across hardware, software, and account access issues; strong customer service and communication skills; Knowledge Center Support (KCS) certification or ability to obtain within 3 months of hire; or an equivalent combination of education and experience. Reporting to the Service Desk & Access Management Team Manager, the DSS Service Lead will primarily perform the following duties: Provide front-line technical support and assist in coordination of service desk and access management operations, including troubleshooting, ticket management, escalation, and user access processing.