L3Harris TechnologiesNewManager, Information Security Systems Engineering L3Harris TechnologiesManager, Information Security Systems EngineeringWaco, TXThe position is a manager role with Information Security direct reports that they manage as a frontline people-leader and will also directly execute on programs, write proposals, and improve processes as the Information System Security Engineer (ISSE) Subject Matter Expert for systems, software, and networks. Perform Control Account Manager (CAM) duties on an Earned Value (EV) program by participating in detail planning, monitoring and providing progress status, explaining variances, and ensuring the team delivers first time quality deliverables within budget and schedule.
JobotSenior Project Manager JobotSenior Project ManagerWaco, TX$100,000ā$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions considering design intent; include appropriate people in decision-making process; make timely decisions.
L3Harris Technologies IncSpecialist, IT Project Manager L3Harris Technologies IncSpecialist, IT Project ManagerWaco, TX$68,000ā$126,000 / yearJob Description: As the IT Project Manager, you will be expected to have the leadership and project management skills required to lead medium to large scale infrastructure, applications, and security projects consisting of IT and functional business area resources located around the world. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
JPMorgan Chase & CoBranch Manager - Midway - Waco, TX JPMorgan Chase & CoBranch Manager - Midway - Waco, TXWaco, TXYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
W. G. Yates & Sons Construction CompanyQuality Manager W. G. Yates & Sons Construction CompanyQuality ManagerHubbard, TXOur portfolio includes commercia and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations uses reason even when dealing with emotional topics.
W. G. Yates & Sons Construction CompanyPreconstruction Manager W. G. Yates & Sons Construction CompanyPreconstruction ManagerHubbard, TXPrepare Estimate Action List; establish responsibilities and make assignments to estimating team members; coordinate and supervise work; establish schedule for completion of tasks to meet project requirements; keep Chief Estimator advised regarding schedule. Issue bid invitations to subcontractors/vendors - Ensure adequate bid coverage for each trade package; generate interest and get commitments on subcontractor participation; obtain local participation to meet project needs.
Baylor UniversityStudent Worker - Summer IT Help Desk Consultant (Law School) Baylor UniversityStudent Worker - Summer IT Help Desk Consultant (Law School)Waco, TX$9.51ā$15 / hourJob Description: The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. Work Address: One Bear Place #97288, 1114 S University Parks Dr, Waco, Texas 76798; Law Library Help Desk.
Baylor UniversityStudent Worker - IT Help Desk Consultant (Law School) Baylor UniversityStudent Worker - IT Help Desk Consultant (Law School)Waco, TX$9.51ā$15 / hourJob Description: The IT Help Desk Consultant provides critical support to the Baylor Law School community by maintaining IT equipment and assisting students, faculty, and staff with their IT needs. Work Address: One Bear Place #97288, 1114 S University Parks Dr, Waco, Texas 76798; Law Library Help Desk.
J.E. Dunn Construction Group IncSenior Preconstruction and Estimating Manager, Power Market J.E. Dunn Construction Group IncSenior Preconstruction and Estimating Manager, Power MarketWaco, TXWorking Environment Valid and unrestricted drivers license required Must be able to lift up to 10 pounds May require periods of overnight travel Must be willing to work non-traditional hours to meet project needs Normal office environment, but may be exposed to extreme conditions (hot or cold) Frequent activity: Sitting, Viewing Computer Screen Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder, Pushing, Pulling Benefits Information The benefits package aligned to this position is Professional Non-Union. In addition to managing estimating, cost modeling, trade partner engagement/procurement, and early project strategy, they will collaborate closely with operations, business development, engineering partners, OEMs, and key industry stakeholders to ensure alignment with client expectations, project risk profiles, and commercial objectives.
McLennan County, TXIT OFFICE COORDINATOR McLennan County, TXIT OFFICE COORDINATORWaco, TX$21.50ā$24.40 / hourPHYSICAL DEMAND REQUIREMENTS: Standing, sitting (working at computer terminal), compiling reports, performing general office work, walking (to other offices), lifting (boxes or other items, less than 50 pounds), handling (confidential information including reports, checks, files, supplies, and mail), fine dexterity, (typing and writing), vision (reads mail/e-mail, files, proofreads reports, and computer work). DISCLAIMER: McLennan County will conduct background checks on new hires that will include a criminal background check related to convictions and deferred adjudications in the past seven years and may include credit reports, motor vehicle records, employment records, and educational attainment.
Astound BroadbandManager, Regional Sales Astound BroadbandManager, Regional SalesWacoA Day in the Life of the Regional Manager of Direct Sales:Lead day-to-day activities of a team of Direct Sales Representatives, focusing on our Single Family prospecting door to door as well as Multi-Dwelling Unit relationships to engage, market, and cultivate rewarding partnerships to deliver sales targetsDemonstrate knowledge on the latest pricing, product changes and service processes to provide the best in customer experience and stays abreast of local competitionBe a subject matter expert as it relates to all systems and tools that the sales channel uses day to day, including but not limited to our billing system, reporting structures and CRM toolsProvide regular updates to Direct Sales Representatives via weekly team meetings to ensure that team members are well informed and able to set the proper expectations when selling and acquiring new customersFocus on daily activities to understand how team members are performing to bi-weekly targets. Reviews overall team performance to track achievement to monthly new customer budgeted sales progressConduct one on one coaching, which includes field ride-alongs, documenting productivity and ensuring consistent performance managementCollaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunitiesResponsible for maintaining budgeted headcount, partners with recruiting to source candidates and conduct interviews etc.
L3Harris Technologies IncManager, Information Security Systems Engineering L3Harris Technologies IncManager, Information Security Systems EngineeringWaco, TXTo help spot these scams, remember that during our formal recruitment process, L3Harris will NOT (1) ask you for money; (2) offer to send you a check before doing any work; (3) require you to provide sensitive personal information early in the process or sensitive information about your previous employer; (4) send you emails from free commercial services (e.g. The position is a manager role with Information Security direct reports that they manage as a frontline people-leader and will also directly execute on programs, write proposals, and improve processes as the Information System Security Engineer (ISSE) Subject Matter Expert for systems, software, and networks.
EZCORP IncShift Manager EZCORP IncShift ManagerWaco, TX$17ā$18 / hourRequirements for the Retail Shift Manager (Lead Pawnbroker) role: The ideal candidate will possess an engaging personality, solid leadership, strong negotiation talents, and the ability to read and manage customer needs. Here's what you can expect as a Retail Shift Manager (Lead Pawn Broker): You will provide outstanding customer service and build solid relationships with customers, all while promoting sales and making deals for a wide variety of pawn items.
Keurig Dr Pepper IncAccount Sales Manager Lead Keurig Dr Pepper IncAccount Sales Manager LeadWaco, TX$45,600ā$58,100 / yearCompany Overview: Keurig Dr Pepper (Nasdaq: KDP) is a leading beverage company with more than 150 owned, licensed and partner brands that meet a wide range of needs and occasions. If you prefer not to have your application processed using artificial intelligence, you may opt out by emailing your resume and qualifications directly to kdpjobs@kdrp.com in lieu of clicking Apply.
Carter's/OshKoshSales Manager (Part Time) Carter's/OshKoshSales Manager (Part Time)Waco, TXWhat we love about Carterās: Carterās Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carterās, OshKosh Bāgosh, Skip*Hop, and Little Planet brands. Youāll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.
NAES CorporationPlant Manager NAES CorporationPlant ManagerHubbard, TX$210,500ā$245,900 / yearPart timeAs the primary interface with the Owner, NAES as the Operator, regulatory agencies, and the community, the Plant Manager manages project and commercial agreementsāincluding O&M, fuel, service, power sales, dedicated power delivery contracts, and facility power interface agreementsāoversees budgets, ensures compliance with safety, environmental, and contractual requirements, and enhances the facilityās and Ownerās reputation. It features a diverse mix of generation technologies, including Siemens SGT-800/400 simple cycle turbines, MAN/Everllence 18V51/60G gas reciprocating engines, GE LM6000/LM2500 simple cycle turbines, Pratt & Whitney FT8 simple cycle turbines, and a Battery Energy Storage System (BESS), enabling flexible, reliable power output.
DIOCESE OF AUSTINCommunity Manager DIOCESE OF AUSTINCommunity ManagerWaco, TXMission: SPCSC is a vibrant and growing campus ministry of the Diocese of Austin whose mission is to welcome and serve the students of Baylor University, McLennan Community College (MCC) and Texas State Technical College (TSTC) by nurturing spiritual growth through reverent worship, holistic formation, hospitable fellowship, and generous service within the Catholic tradition. Responsible for the day-to-day physical operations of the church office and rectory including, but not limited to: inventory control of office supplies and assurance of a pleasing atmosphere for visitors, parishioners, and staff.
JPMorgan Chase Bank, N.A.Branch Manager - Midway - Waco, TX JPMorgan Chase Bank, N.A.Branch Manager - Midway - Waco, TXWaco, TXFull timeYou will represent our brand and culture with the utmost hospitality, delivering the latest banking solutions and cutting-edge financial technology, as well as collaborating with our team of experts to help with specialized financial needs for clients. You have outstanding leadership skills that shine through your proven track record of coaching and empowering employees, helping them achieve remarkable results and grow in their roles.
Yates ConstructionPreconstruction Manager Yates ConstructionPreconstruction ManagerHubbard, TXPrepare Estimate Action List, establish responsibilities, and make assignments to estimating team members, coordinate and supervise work, establish schedule for completion of tasks to meet project requirements, and keep Chief Estimator advised regarding schedule. Issue bid invitations to subcontractors, vendors, and ensure adequate bid coverage for each trade package, generate interest, and get commitments on subcontractor participation, obtain local participation to meet project needs.
Yates ConstructionQuality Manager Yates ConstructionQuality ManagerHubbard, TXOur portfolio includes commercial and industrial projects from various sectors, including arts and culture, civil, commercial, education, entertainment, and gaming, federal healthcare, hospitality, manufacturing, municipal, retail, and technology. ⢠Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem-solving situations, and uses reason even when dealing with emotional topics.
Primoris Services CorpConstruction Manager - Primoris Energy Services Primoris Services CorpConstruction Manager - Primoris Energy ServicesWaco, TXYou're the person who translates the project schedule and budget into an executable civil construction plan, then drives it through your team to completion-anticipating problems, resolving conflicts with other disciplines, and ensuring the civil scope never becomes the bottleneck that holds up the rest of the project. We offer these services to our clients within the refining, gas processing, chemical/petrochemical, hydrogen, power generation, mining, pulp and paper industries from the first groundbreaking activity all the way through commissioning and start-up of the project.
NAES CorporationMaintenance Manager NAES CorporationMaintenance ManagerHubbard, TX$190,000ā$221,000 / yearPart timeIt features a diverse mix of generation technologies, including Siemens SGT-800/400 simple cycle turbines, MAN/Everllence 18V51/60G gas reciprocating engines, GE LM6000/LM2500 simple cycle turbines, Pratt & Whitney FT8 simple cycle turbines, and a Battery Energy Storage System (BESS), enabling flexible, reliable power output. Extensive management experience directing maintenance operations in multi-technology power plants, overseeing aero-derivative and frame combustion turbines, reciprocating engines, and/or BESS systems, along with balance-of-plant equipment, to ensure reliability and performance.
NAES CorporationAdministrative Manager NAES CorporationAdministrative ManagerHubbard, TX$113,000ā$143,000 / yearPart timeIt features a diverse mix of generation technologies, including Siemens SGT-800/400 simple cycle turbines, MAN/Everllence 18V51/60G gas reciprocating engines, GE LM6000/LM2500 simple cycle turbines, Pratt & Whitney FT8 simple cycle turbines, and a Battery Energy Storage System (BESS), enabling flexible, reliable power output. The Administrative Manager reports to the Plant Manager, may take general direction from other plant management, and coordinates with all plant personnel regarding accounting, human resources, and administrative processes.
McAlister's DeliShift Manager McAlister's DeliShift ManagerTemple, TX$13ā$18 / hourOur Shift Managers are food service experts, leaders who manage their team, and are on the front lines instructing, guiding, and developing each team member to provide every guest with an exceptional experience. Work for us and receive exclusive discounts on sporting events, movie tickets, concerts, theater, hotels, rental cars, and theme park tickets nationwide.
Hat Creek BurgerAssistant Manager Hat Creek BurgerAssistant ManagerWoodway, TX$13ā$18Also known as Supervisor, Shift Manager, Shift Lead, our Team Lead job isn't just a position; it's an opportunity to lead, learn, and make a real impact in a thriving, dynamic fast food restaurant environment. From high quality ingredients like all-natural beef and freshly baked buns to our philosophy of service, Hat Creek became known for our simple, delicious burgers served with a side of connection.
McAlister's DeliRestaurant Assistant Manager McAlister's DeliRestaurant Assistant ManagerTemple, TX$40,000ā$60,000 / yearOur Restaurant Managers are at the Assistant Manager level and are food service experts, leaders who manage their team, and are on the front lines instructing, guiding, and developing each team member to provide every guest with an exceptional experience. Work for us and receive exclusive discounts on sporting events, movie tickets, concerts, theater, hotels, rental cars, and theme park tickets nationwide.
Space Exploration Technologies CorpLead IT Systems Engineer, Launch Space Exploration Technologies CorpLead IT Systems Engineer, LaunchMcGregor, TXDrive continuous improvement initiatives to bolster the reliability of IT systems and advance team efficiency -- change management, performance metrics, monitoring, preventative maintenance, incident handling, customer request handling, etc. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
Centex AxisCare LLCCustomer Success Project Manager (LMS Programming) Centex AxisCare LLCCustomer Success Project Manager (LMS Programming)Waco, TXRemoteAbout AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes.
Carter's IncSales Manager (Part Time) Carter's IncSales Manager (Part Time)Waco, TXWhat we love about Carter's: Carter's Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, SkipHop, and Little Planet brands. You'll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey.
Great ClipsNewSalon Manager Great ClipsSalon ManagerWaco, TX$26ā$42 / hourIn this role you will ensure exceptional customer service, motivate the team and provide haircut services to our adored clients. Our very busy and growing South Valley Mills salon (near the HEB) is seeking a dynamic manager to lead our team.
Cava Group, Inc.Assistant General Manager Cava Group, Inc.Assistant General ManagerWaco, TXAssistant General Manager: In the role of Assistant General Manager ("AGM"), you will be responsible for bringing our mission, values, and competencies to life for our guests and Team Members in our restaurants. You will be responsible for supporting the General Manager in the overall restaurant operations at an exceptional level including but not limited to schedules, forecasting, labor management and inventory.
Pizza HutNewRestaurant Assistant Manager Pizza HutRestaurant Assistant ManagerWaco, TXYou're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. It's the calling of our Assistant Restaurant Managers to make them feel like family with smiles, teamwork and dedication.
Healthcare Services Group IncEnvironmental Services Manager in Training Healthcare Services Group IncEnvironmental Services Manager in TrainingTEMPLE, TXJoin Healthcare Services Group (HCSG) as an Environmental Services Manager in Training, where you will learn to manage your own account and oversee housekeeping, laundry, and floor care operations at a long-term care facility. If you''re looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!
AccentCare IncRN / Patient Care Manager, Home Health AccentCare IncRN / Patient Care Manager, Home HealthTemple, TX$90,000ā$95,000 / yearWe're proud to be named one of America's Greatest Workplaces 2025 by Newsweek - a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. You'll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.
Applied Industrial Technologies IncAccount Manager / Outside Sales Applied Industrial Technologies IncAccount Manager / Outside SalesWaco, TXFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
W. G. Yates & Sons Construction CompanyMEP Project Manager (Data Center) W. G. Yates & Sons Construction CompanyMEP Project Manager (Data Center)Hubbard, TXOur portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. An undergraduate University degree or higher (preferably in Construction Management, Engineering, or a closely related field) is preferred Other relevant education, training or work experience may substitute for bachelorās degree.
W. G. Yates & Sons Construction CompanyMEP Project Manager W. G. Yates & Sons Construction CompanyMEP Project ManagerHubbard, TXOur portfolio includes commercial and industrial projects from various sectors including arts and culture, civil, commercial, education, entertainment and gaming, federal, healthcare, hospitality, manufacturing, municipal, retail, and technology. An undergraduate University degree or higher (preferably in Construction Management, Engineering, or a closely related field) is preferred Other relevant education, training or work experience may substitute for bachelorās degree.
Darden Restaurants IncRestaurant Manager Darden Restaurants IncRestaurant ManagerWaco, TX$55,000ā$63,000 / yearn \nOur Restaurant Managers report to the General Manager and are accountable for taking initiative, being people-focused, and results-oriented. We pride ourselves on an environment that gives our restaurant managers an increased degree of flexibility to help balance their busy lives.
Forgen LLCConstruction Manager Forgen LLCConstruction ManagerHubbard, TXConstruction Manager is responsible for execution of assigned projects including: Safety leadership, quality, profit and loss, regulatory compliance, ensuring efficient utilization of resources, assisting project management in contract administration, cost administration and executing the project plans, schedule and meeting all project operational goals. Assists Project Managers in generating basic project schedules and reading and understanding critical path logic projects generated by Project Management.
Altus HospiceRN Case Manager Hospice Altus HospiceRN Case Manager HospiceWaco, Texas$76,000ā$87,000 / yearAt Altus Hospice, we look for dedicated professionals who share our belief that true hospice care extends beyond medical needsāitās about bringing dignity, peace, and human connection to every life we touch. Nurturing Direct Care: As an RN Case Manager, you're not just coordinating care ā you're a source of comfort and support for patients, ensuring their comfort and quality of life remain paramount.
company1314NewWarehouse Manager - Waco company1314Warehouse Manager - WacoWaco, TXMonitor a variety of operational data, including inventory losses, goals and safety reports, identify problems, determine causes, and recommend changes to senior leadership to produce zero-error benchmarks on accuracy . Ā· Travel: CTFB serves 21 counties in central Texas and often requires same-day travel between counties, using a personal vehicle, CTFB passenger fleet and occasional out of town travel for meetings, special events or meeting for some positions.
ForgenNewConstruction Manager ForgenConstruction ManagerHubbard, TXConstruction Manager is responsible for execution of assigned projects including: Safety leadership, quality, profit and loss, regulatory compliance, ensuring efficient utilization of resources, assisting project management in contract administration, cost administration and executing the project plans, schedule and meeting all project operational goals. Assists Project Managers in generating basic project schedules and reading and understanding critical path logic projects generated by Project Management.
Education Service Center Region 12NewCafeteria Manager - Trainee Education Service Center Region 12Cafeteria Manager - TraineeWaco, TXQualifications: Education/Certification: High school diploma or GED certificate Valid Texas driver's license Must be eligible to drive based on the Texas DPS School Transportation Guidelines Attend and Pass ServSafe Certification per district policy and possess ServSafe Certification . Special Knowledge/Skills: Ability to follow oral and written instructions and the ability to communicate effectively Ability to perform all duties of cafeteria operation Must be able to meet all production record requirements and complete forms accurately Have training and be able to train personnel in food production and program accountability .
Great ClipsNewAssistant Salon Manager Waco, Texas Great ClipsAssistant Salon Manager Waco, TexasWaco, TX$22ā$42 / hourIn this role you will support the Salon Manager in daily operations, ensure exceptional customer service, motivate the team and provide haircut services to our adored clients. We offer paid ongoing training, Generous PTO, paid holidays, EXCELLENT Medical-dental-vision insurance, interest free loans, early pay access and more.
Great ClipsNewSalon Manager Bellmead, Texas Great ClipsSalon Manager Bellmead, TexasWaco, TX$26ā$42 / hourIn this role you will, ensure exceptional customer service, motivate the team and provide haircut services to our adored clients. Our very BUSY and growing Bellmead HEB salon (near the Wal Mart) is seeking a dynamic Manager to lead our team.
WingstopGeneral Manager WingstopGeneral ManagerBellmead, TX$42,000ā$50,000The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and excellent operational results, and has demonstrated restaurant leadership experience and has a passion for growing the business.
WingstopAssistant Manager WingstopAssistant ManagerWoodway, TX$40,000ā$40,000We are looking for excellent assistant manager candidates to oversee and coordinate with the store manager the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, cost, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation. Oversea cash and credit by adhering to our cash handling and reconciliation procedures, ensuring deposits are accurate and credit card transactions are balanced.
Natural GrocersAssistant Store Manager Natural GrocersAssistant Store ManagerTemple, TexasThe Assistant Store Manager is the second person in charge of the store and is responsible for the successful operation and profitability of the store which includes training, directing and monitoring all department staff. The Assistant Store Manager is responsible for ensuring that the store is meeting and/or exceeding expectations in the following areas: Store and department sales and Sales per Labor Hour Ratio.
EquipmentShare.com IncAssistant General Manager EquipmentShare.com IncAssistant General ManagerHubbard, TXWe're hiring an Assistant General Manager at our onsite facility in Hubbard, TX, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. Monitor metrics including, but not limited to: equipment utilization; underperforming assets; warranty recovery; billed mechanical hours; aged receivables and customer satisfaction.