Customer Experience & Service Transformation Advisory Manager Accenture PlcCustomer Experience & Service Transformation Advisory ManagerNashville, TNYou understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences.
NewCustomer Experience and Service Transformation Advisory Senior Manager (Products) Accenture PlcCustomer Experience and Service Transformation Advisory Senior Manager (Products)Nashville, TNYou understand the ins and outs of customer support organizations, what drives call volume, how to think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. Collaborate across teams, from visual designers to developers and data scientists to in-industry subject matter advisors, to generate insights and deliver customer-centric, insight-driven solutions.
NewCustomer Service - Self Storage Manager Public StorageCustomer Service - Self Storage ManagerFranklin, TNTransportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Customer Experience Manager City Auto MurfreesboroCustomer Experience ManagerAntioch, TNIf you're a natural leader who enjoys coaching others, creating memorable customer experiences, and helping a team succeed, we'd love to talk with you. Candidates should be available to work evenings, weekends, holidays, and other peak traffic periods as needed to support showroom operations and team success.
Customer Experience Manager Thorndale PartnersCustomer Experience ManagerNashville, TNSkills & Qualifications ServiceTitan (or similar field-service software) power user—or quick study who loves software. Responsibilities: Answer & triage inbound calls in under 3 rings, gather key details (door type, urgency, site contacts).
CUSTOMER SVC/DEPT MANAGER ON DECK KrogerCUSTOMER SVC/DEPT MANAGER ON DECKNashville, TNFull timeEnsure proper temperatures in cases and coolers are maintained and temperature logs are maintained; reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names.
NewCustomer Experience Manager Five Below, Inc.Customer Experience ManagerHermitage, TNAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
NewCustomer Service Supervisor PetSuitesCustomer Service SupervisorMurfreesboro, TN$14PetSuites is the leader of the pack in pet resorts offering exceptional services for both dogs and cats, ranging from boarding and daycare to grooming and training. At NVA Pet Resorts, our mission is simple: Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
NewAssistant Store Manager: Lead Team, Delight Customers The Normal BrandAssistant Store Manager: Lead Team, Delight CustomersFranklin, TNA fast-growing apparel company is seeking an Assistant Store Manager for their location in Franklin, Tennessee. Candidates should have retail experience and a passion for providing excellent customer service in a fun environment.
NewAssistant Store Manager Lead Team & Customer Experience Tilly'sAssistant Store Manager Lead Team & Customer ExperienceNashville, TNYour responsibilities include modeling excellent service, hiring and training associates, and ensuring efficient store operations. In this role, you will work with the Store Management Team to provide an exceptional customer experience.
Associate Customer Sales Manager - Dollar General Kraft HeinzAssociate Customer Sales Manager - Dollar GeneralGoodlettsville, Tennessee$89,800–$112,200 / yearThis position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories selling execution of $178M of revenue with Dollar General as a vital member of the Customer Business Team (CBT).
NewStore Manager - Lead Local Makers & Customer Experience Made in TNStore Manager - Lead Local Makers & Customer ExperienceNashville, TNResponsibilities include daily store operations, team training, inventory management, and maintaining a positive store atmosphere. The ideal candidate will have strong leadership skills, a passion for local makers, and previous retail experience.
Senior Customer Success Manager Genesys Cloud Services IncSenior Customer Success ManagerTN$104,000–$183,000 / yearThrough Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. Role Overview: Shape and scale how Customer Success delivers impact by leading high-visibility programs that drive adoption, retention, and growth across the organization.
NewStore Assistant Manager: Lead Customer Experience & Growth Salon Service GroupStore Assistant Manager: Lead Customer Experience & GrowthNashville, TNSalon Service Group in Nashville, TN seeks an Assistant Store Manager to support the Store Manager in daily operations and deliver exceptional customer experiences. As part of SSG, you'll enjoy competitive pay, comprehensive benefits for full-time employees, and opportunities for personal growth and career advancement within a dynamic beauty industry team.#J-18808-Ljbffr.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerNashville, TNA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
Associate Customer Sales Manager - Dollar General The Kraft Heinz CoAssociate Customer Sales Manager - Dollar GeneralNashville, TN$89,800–$112,200 / yearThis position is considered a Normal office environment with limited travel or visits to external locations; offices are open workspaces Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations. This Associated Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will support grocery categories selling execution of $178M of revenue with Dollar General as a vital member of the Customer Business Team (CBT).
Senior Customer Success Manager Zeta GlobalSenior Customer Success ManagerNashville, TN$75,000–$90,000 / yearZeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. You will also surface and drive upsell and cross-sell opportunities, develop tailored growth ideas for each client's business, and partner with Client Success Leadership on long‑term expansion strategies. . .
Service Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COE Amazon.com IncService Desk Manager III, Program Management - Continuous Improvement, OTS Global Service Desk - Strategy COENashville, TNBeyond regular responsibilities, you"re building the team"s technical functionality from scratch building/refining governance frameworks, career pathways, and positioning Service Desk as the AI center of excellence that operational customers trust to deliver and evolve for the now and future with speed and accuracy. You will lead Program Managers and IT engineers who act as technical SMEs and project leads across six concurrent initiatives: AI Enablement, Defect Elimination, CSAT Strategy, Quality Framework, Knowledge Management, Training, and Capacity Management.
Customer Success Manager Megaport LtdCustomer Success ManagerTNThey'll be accountable for driving both incremental sales and retaining existing revenue by proactively reaching out to customers and introducing them to new product enhancements, service developments, pricing initiatives and other benefits of the Megaport proposition. As part of the Integrated Account Team, this role will collaborate with Direct Sales Executives and Solution Architects to drive, grow and retain targeted revenue from our existing customers, focusing on supporting the overall customer experience.
NewStore Manager: Elevate Sales & Customer Experience SamsoniteStore Manager: Elevate Sales & Customer ExperienceNashville, TNYou will work closely with a team, showcasing your skills in a dynamic environment aimed at exceeding business goals.#J-18808-Ljbffr. Responsibilities include hiring and training staff, maintaining inventory, and driving a positive shopping experience.
Customer Experience Project Manager Oracle CorpCustomer Experience Project ManagerNashville, TN$114,600–$234,600 / yearOracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business. You will ensure customer requirements are translated into clear project plans, risks are tracked through closure, and customer-facing milestones are communicated with discipline, accuracy, and accountability.
NewAssistant Store Manager - Lead Retail & Customer Experience Shoe CarnivalAssistant Store Manager - Lead Retail & Customer ExperienceFranklin, TNThis full-time role involves acting as a key holder, supporting the General Manager, and leading customer service efforts. Shoe Carnival, Inc. is looking for an Assistant Store Manager in Franklin, Tennessee, to oversee daily store operations.
category sourcing manager, Customer Distribution Centers Starbucks Corpcategory sourcing manager, Customer Distribution CentersNashville, TNThis role manages strategic supplier relationships, leads complex commercial negotiations, drives value creation, and partners cross functionally with Supply Chain, Distribution Operations, Finance, Legal, and senior leadership to optimize cost, service, innovation, and operational resilience. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities.
Customer Solutions Manager, US State & Local Government and Higher Education Amazon.com IncCustomer Solutions Manager, US State & Local Government and Higher EducationNashville, TNThe AWS State & Local Government and Education (SLG/EDU) Customer Solutions Management team partners with government agencies, K-12 school districts, and higher education institutions across the Eastern United States to accelerate cloud adoption and drive meaningful outcomes for the communities they serve. AWS is seeking a Customer Solutions Manager (CSM) to join our State & Local Government and Education (SLG/EDU) team and help public sector customers realize sustained business value by accelerating their cloud adoption, migration, and modernization journeys.
Full-Time Customer Service Supervisor Kohl's CorpFull-Time Customer Service SupervisorHendersonville, TNLead, coach and assist associates to deliver speed of service, execute complicated transactions and create a compelling customer experience at POC and Customer Service. In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service.
Customer Care Manager M/I Homes, Inc.Customer Care ManagerNashville, TNMinimum Education/Experience: High school graduate with basic academic and practical skills gained through school curriculum combined with one to five years of related work experience and/or training; related supervisory experience; good knowledge of home building industry preferred within scope of customer service requirements and construction processes. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa.
Service Manager GEODIS FF Germany GmbH & Co KGService ManagerLaVergne, TNThe Service Manager is also responsible for ensuring that the Service and Parts Departments meets their parts goals, labor goals and daily, monthly, and yearly objectives while cultivating departments that focus on customer service and satisfaction by responding in a timely, polite and professional manner. Provides a superior level of customer service and satisfaction; interacts with all departments within MHR to accomplish goals and maintain good working relationships; establishes a positive working relationship with the manufacturer and the manufacturer representatives.
NewSiding Install and Service Manager US LBM Holdings LLCSiding Install and Service ManagerNashville, TNExcellent teamwork & customer relationships • Demonstration of leadership (all required): • Mentor new associates • Willingness to train others • Safety committee engagement • Participation in US1 Continuous Improvement Projects. Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
NewSiding Install And Service Manager US LBM HoldingsSiding Install And Service ManagerNashville, TNExcellent teamwork & customer relationships • Demonstration of leadership (all required): • Mentor new associates • Willingness to train others • Safety committee engagement • Participation in US1 Continuous Improvement Projects. Responsible for managing a team of 10+ associates (direct and indirect), including hiring and termination decisions, setting goals, communicating expectations, providing performance feedback, and overseeing budget accountability.
Manager, Know Your Customer (KYC) Circle Internet Financial LLCManager, Know Your Customer (KYC)Nashville, TNRemote$145,000–$192,500 / yearCircle's platform includes the world's largest regulated stablecoin network anchored by USDC, Circle Payments Network for global money movement, and Arc, an enterprise-grade blockchain designed to become the Economic OS for the internet. What you'll bring to Circle: 10+ years of relevant experience in AML and KYC reviews for corporate customers, including designing, managing, and implementing scalable KYC processes and governance frameworks.
Account Manager - Engineered Services White Cap Supply Holdings IncAccount Manager - Engineered ServicesNashville, TNKey responsibilities will include creating positive relationships with our clients, development of new business using our Sales Process and resolving of all customer issues with project service and project management. Weekly target goals of revenue driving activities: new opportunities found, 1st appointments, customer visits / jobsite visits and close meetings with decision makers.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessNashville, TNThe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Business Marketing Manager, Multi-Vendor Services PhilipsBusiness Marketing Manager, Multi-Vendor ServicesNashville, TN$120,750–$193,200 / yearThe Business Marketing Manager in North America Customer Services Marketing centrally manages the multi-vendor customer services portfolio and builds customer relationships to generate insights that improve funnel performance and win rates. They collaborate closely with sales, finance, legal, back-office, services, field marketing, global resources and delivery teams to shape customer offerings and marketing programs that boost satisfaction and drive measurable, profitable revenue growth.
Oracle Cx Field Service Manager, Functional Transformation Deloitte Touche Tohmatsu LtdOracle Cx Field Service Manager, Functional TransformationNashville, TN$130,800–$241,000 / yearYou will demonstrate Oracle Field Service expertise and serve as a primary client contact to facilitate requirement gathering/clarifications, build personas and process flows, guide backlog grooming, solution designs, and articulate business during sprint demo/feature demos. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.
RETAIL FOOD SERVICE MANAGER, TRAVELING Compass Group North AmericaRETAIL FOOD SERVICE MANAGER, TRAVELINGMurfreesboro, TN$70,000–$78,000 / yearWhile performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; extreme cold; extreme heat; risk of electrical shock and risk of radiation. Working across creative, operational, and technical disciplines, we combine storytelling, data, and technology to deliver immersive, high-performing experiences that support healing environments and drive excellence in hospitals nationwide-every minute of every day.
NewService Sales Account Manager ECA Staffing Solutions, IncService Sales Account ManagerNashville, TNOur client is seeking a driven, relationship focused Service Sales Representative to grow their recurring revenue business through monitoring, inspection, testing, service, and maintenance agreements across our portfolio of low voltage systems, including fire alarm, fire extinguishers, ERRCS, CCTV, access control, intrusion, gates, audio visual, and structured cabling. This is an outside business development role requiring an active networker who is comfortable prospecting, developing new relationships, and expanding existing customer accounts.
Internal Audit Manager - Financial Services Elliott Davis, LLCInternal Audit Manager - Financial ServicesNashville, TNResumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. You will serve as a key point of contact for clients, providing strategic insight and ensuring that audit services deliver meaningful value in strengthening internal controls, risk management, and operational effectiveness.
Manager of Nursing Services Mental Health CooperativeManager of Nursing ServicesNashville, TennesseeThe Manager of Nursing supports nursing staff through supervision, coaching, policy implementation, and quality assurance activities, and works collaboratively with clinical and operational leaders to support safe, effective, and consumer-centered care. The Manager of Nursing is responsible for overseeing nursing services for Behavioral Health Clinic, MAT – Medication-Assisted Treatment (MAT) Clinic and Integrated Health Care (IHC).
Client Services Manager GardaworldClient Services ManagerNashville, TNRoutinely visit and inspect supervisors and security officers assigned to accounts within the business unit, including but not limited to reviewing reports, providing training & guidance, evaluating proficiency ensuring compliance to contract specifications as well as GardaWorld policy, providing assistance when necessary, and initiating corrective action as required . GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe, offering a wealth of opportunities to individuals looking to gain experience and develop professionally in a growing industry.
NewAssistant Store Manager: Lead Talent & Elevate Customer Experience TecovasAssistant Store Manager: Lead Talent & Elevate Customer ExperienceNashville, TNTecovas in Nashville, Tennessee is seeking a Full-Time Assistant Store Manager to enhance the customer experience and manage store operations. The ideal candidate has over 3 years of retail management experience and a strong focus on customer service and leadership abilities.
Senior Customer Success Manager, Nashville Open RolesSenior Customer Success Manager, NashvilleNashville, TennesseeExecutive Storytelling & Reporting : Design and deliver high-impact Quarterly Business Reviews (QBRs) that translate complex usage metrics into actionable narratives, ensuring findhelp’s impact aligns with the customer’s clinical and financial objectives. Strategic Relationship Management : Serve as the primary point of contact for a portfolio of enterprise customers, building trust-based relationships with stakeholders from operational users to C-suite leadership to ensure measurable value, retention, and revenue growth.
Sales & Service Manager - 12 South Alo LLCSales & Service Manager - 12 SouthNashville, TNOversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching. All employees without exception are expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).
NewDuctless and VRF Technical Service Manager Carrier CorporationDuctless and VRF Technical Service ManagerTN$96,000–$192,000 / yearTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation. The Ductless/Variable Refrigerant Flow (VRF) South Central & Southeastern US Technical Service Manager will be responsible for providing technical field support and training for Ductless and VRF products and ancillary products marketed and sold in the northeast US.
Service Product Manager, MR (North America) PhilipsService Product Manager, MR (North America)Nashville, TNRemote$85,000–$210,000 / yearThis strategic role leads initiatives focused on lifecycle optimization, service attachment, upgrade and modernization pathways, competitive conversion and win-back programs, and long-term installed base expansion. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
Mgr Service Residential TerminixMgr Service ResidentialFranklin, TennesseeFor more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Service Project Manager Trane Technologies PlcService Project ManagerNashville, TN$84,740–$118,860 / yearThis role is responsible for overseeing the long-term scheduling and execution of service workloads, managing large, quoted work and service projects with unique scopes, and ensuring successful contract performance within an office and/or area. This role reports to the Service Operations Manager but requires close collaboration with Area Service Leaders and local Area Service Managers to ensure positive customer satisfaction and successful business results.
HVAC Service/Sales Manager GpacHVAC Service/Sales ManagerFranklin, TN120000–150000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Project Manager, Services (Remote) SOLV Energy LLCProject Manager, Services (Remote)TNRemote$108,496–$135,620 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. SOLV Energy is a leading provider of infrastructure services to the power industry, designing, building and maintaining utility scale solar, battery storage and high voltage substation projects nationwide.
Internal Audit Manager - Financial Services Elliott DavisInternal Audit Manager - Financial ServicesNashville, TennesseeResumes submitted or candidates referred to any employee of Elliott Davis by any external recruiter or recruitment agency by any means (including but not limited to via Internet, e-mail, fax, U.S. mail, and/or verbal communications) without a properly executed written contract for a specified position by an authorized member of the Talent Acquisition team become the property of Elliott Davis. You will serve as a key point of contact for clients, providing strategic insight and ensuring that audit services deliver meaningful value in strengthening internal controls, risk management, and operational effectiveness.
NewCustomer service The Business TreeCustomer serviceNashville, TennesseeRemoteFrom handling inquiries to resolving issues, you will be the first point of contact for our clients, ensuring they receive the best service experience possible—all while working from the comfort of your home. Company Overview: The Business Tree is a forward-thinking company offering exceptional customer service solutions for various industries, including healthcare, retail, and more.