Insurance Specialist Jobs in Santa Ana, CA

This role is responsible for engaging with healthcare providers and multi-specialty groups within the behavioral healthcare continuum (including eating disorder, mental health and substance use disorder services) in accordance with corporate guidelines to secure Single Case Agreements (SCAs), insurance contracts, and provider credentialing.

Through our vast network of independent and franchise dealers, we have helped countless customers with their financing needs, allowing them to drive off in the vehicle they deserve. You will be greeted by friendly, positive, and ambitious team members, and work alongside leaders who encourage and value your new ideas.

As a customer-oriented expert, you will market the Life/Health insurance services and auto insurance products to benefit customers and their families. As a strategic and emotionally intelligent resource to the community, we are excited to expand our successful agency with your skillset.

Billing & Collections Specialist is responsible for ensuring accurate and timely billing, proactive collections, and consistent follow-up on outstanding accounts to support the financial health of the organization.

p>You will serve as a key point of contact for billing-related inquiries, collaborating with internal teams and insurance providers to resolve issues and ensure smooth operations.

Patterns Behavioral Services is seeking a detail-oriented and experienced Billing Specialist to support the accuracy and efficiency of our financial billing operations.

strong>Requirements:

• Must have at least one year of prior experience working in an office-setting, including experience with general office duties (filing, answering calls/emails, data entry, etc.). This position requires knowledge working with HR payroll systems and knowing Quick Solve Plus (QSP) is a plus processing payroll from 50 - 200 employees.

As the Patient Care Billing & Authorization Specialist, you will play a pivotal role in ensuring the seamless operation of our practice, supporting both the financial and administrative aspects of patient care. This role bridges the gap between patients, providers, insurance carriers, and third-party billing partners, helping to create an engaging and efficient office environment.

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li>Accounts Receivable & Collections: Monitor and follow up on outstanding balances, work aging reports, and coordinate with patients, payers, and third-party agencies to resolve accounts.

Responsible for supporting the full lifecycle of the revenue cycle, ensuring accurate, timely, and compliant financial processes from patient access through final payment resolution.

p>JOB-RELATED SKILLS/COMPETENCIES• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws, compliance guidelines, and company policies• Intermediate knowledge and skills in Microsoft Office Suite, specifically Excel• Ability to communicate effectively• Excellent computer, organizational and planning skills• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism• Ability to assist peers• Ability to work all billing requirements and reports• Excellent writing and documentation skills• Strong attention to detail• Ability to work independently• Ability to handle multiple tasks, projects, duties, and priorities.

• Process monthly billing for substance abuse testing• Provide solutions to resolve billing questions for clients• Respond to client communication promptly and efficiently• Verify the data input in the accounting system to ensure accuracy of client billing• Issue invoice and send to clients through various channels (mail, email, etc.)• Manage the status of client accounts and identify inconsistencies• Update accounting records with client information• Provide support in training new employees and assisting peers• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

We are seeking an experienced Workers' Compensation Collections Specialist to manage insurance collections, resolve outstanding balances, and maximize reimbursement while maintaining professional relationships with claims administrators, adjusters, and attorneys. This position requires strong knowledge of California workers' compensation billing and collections, including follow-up with insurance carriers, documentation review, denial resolution, payment reconciliation, and account resolution.

DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

p>DSV provides a comprehensive package of health benefits including: medical, prescription, dental, vision, and life insurance, along with flexible and health spending accounts, short and long-term disability coverage, and wellness resources to support your overall well-being. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, geographic location and other objective business considerations.

This role serves as a knowledgeable resource for escalations, ensures accuracy across workflows that impact client outcomes, and partners closely with internal teams to prevent delays in care. Partner with the Revenue Integrity and Payer Compliance teams to resolve front-end rejections and registration related denials which includes collecting and updating patient billing information to ensure accurate submission/resubmission of claims.

Under the policy direction of the Interventional Treatment Manager, the Interventional Specialist is a dual-function role responsible for the integrity of health information and for providing essential clinical backup for interventional psychiatric treatments. Administer TMS treatments according to physician protocols; set up medical devices and monitor sessions for accuracy and patient comfort.

The RCM Aging Specialist is responsible for follow-up on aged accounts by working insurance A/R aging reports (60/90/120+ days) to identify unpaid or underpaid claims and ensure timely, accurate reimbursement from insurance companies. This role requires strong payer communication skills, effective time management, attention to detail, and a working knowledge of reimbursement guidelines, appeals processes, and compliance regulations.

p>This role offers the opportunity to play an important part in helping clients maximize their recovery while working alongside an experienced and dedicated legal team.

We’re looking for professionals who:

• take ownership,
• communicate with confidence and empathy,
• thrive in a collaborative environment,
• and are passionate about achieving outstanding results for clients.

all while playing your part in the company's positive impact in the communities in which we serve.