NewAdministrative Assistant Dialysis Clinic, Inc.Administrative AssistantEast Setauket, NY$20–$26.90 / hourDCI’s Differentiator:Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
NewAPP (Nurse Practitioner or Physician Assistant) - Preoperative Medicine Yale New Haven HealthAPP (Nurse Practitioner or Physician Assistant) - Preoperative MedicineWest Haven, CTYale New Haven Health includes Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, and Westerly hospitals; several specialty networks; and Northeast Medical Group, a physician-led multi-specialty group with over 1,000 physicians . Information Management The NP/PA ensures appropriate documentation within the accordance of hospital and regulatory requirements and protects information of all forms, whether computer-based, paper, film, voice, or other media from unauthorized access modification, destruction, or intentional or accidental disclosure.
Physical Therapist (PT) or Physical Therapist Assistant (PTA) Benchmark Human ServicesPhysical Therapist (PT) or Physical Therapist Assistant (PTA)New Haven, CT$35,000–$80,000 / yearp>Join Benchmark Human Services as a Physical Therapist (PT) or Physical Therapist Assistant (PTA)! Benchmark is involved in all aspects of care for the youngest among us—from overseeing regional programs to providing hands-on services through federal and state programs. Children’s Services help babies and toddlers with disabilities or delays learn new skills that typically develop during the first three years of life including physical, cognitive, social/emotional, and communication skills.
NewNurse Practitioner or Physician Assistant One MedicalNurse Practitioner or Physician AssistantFAIRFIELD, CT$144,900–$173,300 / yearIn the past 5 years, practiced as an Advanced Practitioner for at least: 2 years in an outpatient primary care setting, OR 1 year in an outpatient primary care setting, coupled with either a 1 year primary care fellowship or 1+ year in an urgent care setting. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
NewPhysical Therapy Assistant - Shelton, CT FOX RehabilitationPhysical Therapy Assistant - Shelton, CTStratford, CT$21.63–$36.06 / hourIf you want an autonomous Physical Therapist Assistant career and to help older adults become stronger and live better longer on your own schedule, then you'd make a great addition to our team. We're FOX Rehabilitation, a multi-state, professional private practice of independent Physical Therapist Assistants who visit patients and provide evidence-based geriatric care.
NewVeterinary Assistant - Primary Care Pieper VeterinaryVeterinary Assistant - Primary CareMarlborough, CTIf you have a love for animals and a passion for providing exceptional care, this is your chance to help shape the future of our practice and support our mission to deliver top-notch service to every pet and pet parent. Environment of Collaboration: Our hospital locations work closely together with each other as well as the Specialty/ER location in Middletown to provide the best possible care for the pets we see.
NewPhysical Therapist Assistant ($2,000 SIGN ON BONUS) - Brookfield, CT FOX RehabilitationPhysical Therapist Assistant ($2,000 SIGN ON BONUS) - Brookfield, CTBrookfield, CT$21.63–$36.06 / hourIf you want an autonomous Physical Therapist Assistant career and to help older adults become stronger and live better longer on your own schedule, then you'd make a great addition to our team. We're FOX Rehabilitation, a multi-state, professional private practice of independent Physical Therapist Assistants who visit patients and provide evidence-based geriatric care.
NewAnesthesiologist Assistant Yale New Haven HealthAnesthesiologist AssistantShelton, CTCertified Registered Nurse Anesthetist Completion of Certified Nurse Anesthetist Training Program Graduate of a Nurse Anesthesia Educational Program accredited by the American Association of Nurse Anesthetist Council on accreditation of Nurse Anesthesia Programs. 3.1 The CRNA ensures appropriate documentation within the accordance of hospital and regulatory requirements and protects information of all forms, whether computer-based, paper, film, voice, or other media from unauthorized access modification, destruction, or intentional or accidental disclosure.
NewArborist Assistant SavATreeArborist AssistantSouthampton, NY$25–$30 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety. This is a fast-paced and highly collaborative role, offering opportunities to build your knowledge, develop your skills, and contribute to the success of the team.
Administrative Assistant - Executive & Project Support Synerfac Technical StaffingAdministrative Assistant - Executive & Project SupportRocky Hill, CT$25–$28 / hourTemporaryContractorSummary: A highly reputable engineering consulting firm is seeking an Administrative & Executive Support Assistant to join their team in Rocky Hill. This role combines traditional administrative responsibilities with executive-level support for regional management and engineer leadership teams.
Commercial Insurance Assistant Account Manager Lawley InsuranceCommercial Insurance Assistant Account ManagerNorwalk, ConnecticutRemote$45,000–$63,250TO APPLY PLEASE UTILIZE THE FOLLOWING LINK: https://www.lawleyinsurance.com/careers/commercial-insurance-assistant-account-manager-north-haven-shelton-ct-hybrid-remote/. Obtain non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause, validate audits.
Sourcing and Insurance Assistant HomeServe USA CorpSourcing and Insurance AssistantNorwalk, CTThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, and/or other business and organizational needs. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls while executing tasks like working on a computer or talking on the telephone.
NewAdministrative Assistant Fuelcell EnergyAdministrative AssistantDanbury, CT$62,500–$75,000 / yearResumes submitted to any FuelCell Energy employee without a current, signed and valid contract in place with the FuelCell Energy Recruiting team for this position will become the property of FuelCell Energy and no agency fees will be paid. Draft and manage high-quality communications both physical and digital using PowerPoint, Staples Print, and Word, including customer-facing materials and leadership updates .
NewAdministrative Assistant 1/Administrative Assistant Trainee 1/2 (NY HELPS) Stony Brook UniversityAdministrative Assistant 1/Administrative Assistant Trainee 1/2 (NY HELPS)Southampton, NYPatient Contact: Prior to start date, the selected candidate must meet the following requirements: Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook University''s Employee Health Services (The hiring department will be responsible for any fee incurred for examination), clear a background investigation, submit (3) written reference, and provide a copy of any required New York State license(s)/certificate(s). Preclinical Year Assistance: Collaborate with the Pre-Clinical Year (PCY) Director and faculty to support all aspects of PCY curriculum delivery including assisting with scheduling lectures, labs, and workshops (e.g.
Executive Administrative Assistant (Onsite) RTX CorpExecutive Administrative Assistant (Onsite)Middletown, CTWhat You Will Do: The Executive Administrative Assistant provides executive administrative support to the Vice President & General Manager of the Product Delivery Center and the Senior Director & General Manager of Operations for the Product Delivery Center as well as several other Directors on the Product Delivery Center leadership Team. You are a highly motivated, self-reliant, focused, and exceptionally organized individual who performs a wide range of administrative functions under minimal direction and exhibits a positive can-do attitude, sound decision-making, and excellent problem-solving skills.
Senior Administrative Assistant Regency Centers CorpSenior Administrative AssistantWestport, CT$68,000–$78,000 / yearProvide administrative support such as with mail, word processing, filing, copying, travel arrangements, scheduling appointments, supplies, notarizing documents, and help in preparing overall investment materials. Serve as the Office Coordinator for the three Northeast Offices (Westport, Garden City, Bronxville) overseeing annual office budgets, ordering of supplies, materials, and other day to day operational needs.
NewResidential Administrative Assistant BenhavenResidential Administrative AssistantNorth Haven, CTp>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk and hear. This position assists with communication, coordination, documentation tracking, compliance systems, and daily operational support across Residential Services, Nursing, Quality Assurance, Clinical, and Day Program departments.
Operations Administrative Assistant Ultimate Staffing ServicesOperations Administrative AssistantBridgeport, Connecticut$23–$27The Operations Administrative Assistant will provide crucial support to the operations and financial teams, ensuring smooth and efficient day-to-day activities. Position Overview: Ultimate Staffing is actively seeking an experienced Operations Administrative Assistant to join their client's team in Bridgeport, Connecticut.
NewAdministrative Assistant Lincoln TechAdministrative AssistantNew Britain, CTFor over 75 years Lincoln Tech has been one of the nation's leading providers of career training in Healthcare, Automotive/Diesel, Skilled Trades, Information Technology, Cosmetology, and Culinary Arts. Lincoln Tech is looking for an Administrative Assistant -- Education who will administer the day-to-day workflow of our Practical Nursing Program.
NewAdministrative Assistant - Michels Pipeline, Inc. MichelsAdministrative Assistant - Michels Pipeline, Inc.Oakville, CTThis role also involves coordinating communications, maintaining organized records, and assisting with day-to-day administrative operations to ensure smooth office functionality. As an Administrative Assistant, your responsibilities include providing general office support through tasks such as filing, data entry, scheduling, and preparing documents.
Administrative Assistant Precision Resource Inc.Administrative AssistantShelton, CTWe provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, aerospace, electronics, tools, hardware, military and defense. Areas of administrative support include HR, benefits, legal, finance, accounting and marketing, as well as management of tenant issues for an affiliate real estate holdings company.
Executive Administrative Assistant, MBU Crum & Forster Holdings Corp.Executive Administrative Assistant, MBUGlastonbury, CTWe believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions.
NewFiscal/Administrative Assistant State of ConnecticutFiscal/Administrative AssistantWethersfield, CTEXAMPLES OF DUTIESPerforms paraprofessional level work in fiscal and administrative activities; Independently performs bookkeeping and basic accounting activities such as maintaining, balancing, and reconciling an interrelated group of accounts; Independently accountable for an accounts receivable or accounts payable process including varied and complex procedures and activities; Prepares simple financial statements and assists in preparation of complex financial statements; Calculates rates involving complex arithmetical formulas; Gathers and consolidates payroll and expenditure data for budget preparation; Ensures that expenditures plus encumbrances are within appropriation limits; Reviews routine expenditures for compliance with itemized budgets; Utilizes EDP systems for financial records and reports; Independently performs purchasing functions including preparing and processing purchase orders and requisitions, authorizing routine purchase orders, and preparing requests for proposals; Independently prepares renewal or new contracts based on awards; Ensures that routine payments are in compliance with contract provisions; Performs related duties as required. KNOWLEDGE, SKILL AND ABILITYKnowledge of bookkeeping, financial record keeping and basic governmental accounting principles and practices; basic procedures of budget preparation and control; payroll procedures, purchasing procedures and contract preparation; Skills interpersonal skills; oral and written communication skills; Considerable ability in arithmetic computations; Ability to audit financial documents; understand and apply statutes and regulations; utilize EDP systems for financial management.
Administrative Assistant I Lee Hecht HarrisonAdministrative Assistant IMeriden, CTIn addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. We're looking for an Administrative Assistant I to support a large-scale HR personnel file cleanup and organization project in Meriden, CT.
Residential Administrative Assistant Benhaven IncResidential Administrative AssistantNorth Haven, CTp>While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch; talk and hear. This position assists with communication, coordination, documentation tracking, compliance systems, and daily operational support across Residential Services, Nursing, Quality Assurance, Clinical, and Day Program departments.
NewAdministrative Assistant KabaFusionAdministrative AssistantWallingford, CTWhat started as a single pharmacy in 2010 has grown into KabaFusion becoming the largest privately held home infusion company in the country. You will interact with our employees and department leaders along with frequent interaction with our C-Suite and will be the face of the company to everyone who walks through the door.
Administrative Assistant Long Island SpeechAdministrative AssistantStony Brook, NYSchedule conference calls, in-person meetings and virtual meetings using platforms such as GoToMeeting, Zoom, Google Meet, etc. Our speech pathology practice, with several locations throughout Long Island, is currently seeking a motivated individual to join our team.
Administrative Assistant Mister Sparky Franchising SPE LLCAdministrative AssistantTrumbull, CT$20–$25 / hourWe are seeking a highly organized and motivated Office Administrator to oversee daily office operations and support our growing team. The administrative assistant provides office coordination and ensures the smooth operation of daily business.
Senior Administrative Assistant, YSM Student Affairs Yale UniversitySenior Administrative Assistant, YSM Student AffairsNew Haven, CTSix years of related work experience, four of them in the same job family at the next lower level, and high school level education; or four years of related work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a related field; or an equivalent combination of experience and education. The Senior Administrative Assistant for Student Affairs at the Yale School of Medicine (YSM) provides comprehensive administrative and operational support for medical student records, registration, clinical electives, student services, and major academic events.
Administrative Assistant (Affordable Housing) Richman GroupAdministrative Assistant (Affordable Housing)Norwalk, CTAbout Us: At Richman Property Services, we strive to provide high-quality apartment communities that our residents proudly call home. Key Requirements: Strong administrative background with affordable housing, FLEX/AHP in residential communities.
Office Administrative Assistant Paul Davis Restoration of New Haven and Shoreline East, CTOffice Administrative AssistantClinton, CTBuilt upon principles of customer service and leadership, not only living our company values to be more than just a service provider, but to restore communities. We need someone who can take charge, problem solve, build relationships, and complete tasks while being a stickler for the details.
NewAdministrative Assistant Dialysis ClinicAdministrative AssistantEast Setauket, NY$20–$26.90 / hourSince opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
ADMINISTRATIVE ASSISTANT (PART TIME) Compass Group North AmericaADMINISTRATIVE ASSISTANT (PART TIME)Farmington, CTWith more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease).
NewOperations Administrative Assistant Actalent IncOperations Administrative AssistantBridgeport, CT$23–$26 / hourWe are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service. This role focuses on accurate data entry, record maintenance, payroll support, and coordination of work orders while helping to monitor operational processes and support contract documentation.
Administrative Assistant Actalent IncAdministrative AssistantCT$19–$24 / hourThe Administrative Assistant provides administrative support to the Compliance department by assisting with document control, training records, customer requests, complaint tracking, and regulatory documentation. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
Administrative Assistant Reception Actalent IncAdministrative Assistant ReceptionCenterbrook, CT$20–$25 / hourThis individual will play a key role in ensuring smooth internal communication, maintaining documentation, coordinating schedules, and supporting cross-functional teams in a fast-paced regulated environment. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.
NewAdministrative Assistant - YAS/DMHAS Advanced Behavioral HealthAdministrative Assistant - YAS/DMHASMiddletown, CTKNOWLEDGE/SKILLS/ABILITIES:Willingness to develop an in-depth knowledge of the DCMM/YAS programs and Social Security processes related to the contract ; Must be flexible in order to respond quickly and positively to shifting demands; Strong attention to detail; ability to work on multiple tasks and meet deadlines; Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel and Outlook); Strong written and verbal communication skills required; Excellent communication skills needed, and the ability to prioritize the needs of staff and providers. Obtaining census utilization information from DMHAS providers to support monthly expenditure reporting; Employs interpersonal expertise to provide good working relationships with members, providers, facilities and other ABH personnel; Maintains confidentiality of all client protected health information and adheres to all HIPAA related policies and procedures; Demonstrates ethical behavior and cultural sensitivity in all activities involving individuals of diverse backgrounds; Performs other tasks/responsibilities as required/assigned to support the business operations.
NewAdministrative assistant RandstadAdministrative assistantBridgeport, CT$20–$21 / hourThis role offers the opportunity to engage in a variety of administrative tasks, including scheduling, correspondence, documentation, and projectassistance, tailored to the specific needs of each assignment. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.
NewAdministrative Assistant CBIZ IncAdministrative AssistantRiverhead, NYWith industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ strives to be our team members'' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Senior Administrative Assistant EMCOR Group, Inc.Senior Administrative AssistantNorwalk, Connecticut$100,000–$113,000 / yearFull timeEMCOR companies plan, install, operate, maintain, and protect the sophisticated and dynamic systems that create facility environments—such as electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems—in virtually every sector of the economy and for a diverse range of businesses, organizations, and government. Job Summary: This position provides administrative support to the Senior Vice President and Chief Financial Officer, including coordinating calls and meetings with investors, general meeting and event planning, preparing and editing written materials, conducting basic research and assisting with other ad hoc items as needed.
Medical Assistant, Certified Orthopaedic Specialty GroupMedical Assistant, CertifiedShelton, CTFull timeIdeally, candidates for this position should have a working knowledge of insurances and the ability to provide excellent patient customer service, as well as the ability to assist with a broad spectrum of patients. At Orthopaedic Specialty Group, P.C., Medical Assistant's are responsible for providing clinical and administrative support to physicians and physician assistants during office call.
Administrative Assistant to the Secretarial Supervisor Long Island SpeechAdministrative Assistant to the Secretarial SupervisorStony Brook, NYThis is a leadership-focused role that requires an individual who can step into any secretarial function as needed, provide guidance and training to staff, and ensure the smooth operation of the department in the Supervisor's absence. The ideal candidate is a problem-solver who leads by example, possesses excellent communication skills, and can effectively manage both staff and patient concerns while maintaining a positive and professional environment.
Litigation Assistant Morgan & Morgan, P.A.Litigation AssistantNew Haven, CTp>This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.
Senior Account Associate- Commercial Insurance (Transportation) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Transportation)Norwalk, CTRemote$60,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Associate- Commercial Insurance (Agriculture/ Construction) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Agriculture/ Construction)New Haven, CTRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Associate- Commercial Insurance Insurance Office of AmericaSenior Account Associate- Commercial InsuranceNew Haven, CTRemote$55,000–$75,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Senior Account Associate- Commercial Insurance (Remote) Insurance Office of AmericaSenior Account Associate- Commercial Insurance (Remote)New Haven, CTRemote$50,000–$70,000 / yearFull timeTask Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.
Administrative Assistant Whitestone Associates, Inc.Administrative AssistantRocky Hill, CT$23–$26 / hourHighschool Diploma or equivalent required (AS or BS Degree preferred); 1+ year of administrative and/or project team support in an office setting; Excellent typing ability, with an emphasis on accuracy and attention to detail; Proficient in Microsoft Word, Excel, Outlook, PowerPoint, and Adobe Acrobat Writer; Strong oral and written communication skills; Excellent spelling, grammar, and proofreading abilities; Prior experience in a fast-paced, multitasking environment; and. We are committed to building a collaborative team environment where employee-owners are encouraged to grow professionally, take on meaningful responsibility, and contribute to the continued success of the organization.
Medical Support Assistant (Advanced) U.S. Department of Veterans AffairsMedical Support Assistant (Advanced)West Haven, CT$53,512–$69,565 / yearIf selected, to meet the basic requirement of high school education or equivalent and prior to a firm job offer being extended, applicants must provide one of the following as verification of the education requirement if not covered under the grandfathering provision: Copy of high school diploma OR high school transcript (unofficial or official) OR GED Certificate OR homeschooling completion OR proficiency certificate issued by a State or Territorial Board or Department of Education OR college transcript (official). Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.