NewService Manager — Commercial Door & Dock Services JobotService Manager — Commercial Door & Dock ServicesWest Springfield, MA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're a fast-growing overhead dock and door company that takes pride in doing quality work, supporting our technicians, and treating customers like partners.
NewSecurity Installation Specialist JobotSecurity Installation SpecialistBoston, MA$40–$52 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. From AI-powered IP video surveillance to cloud-connected access control, you’ll help deploy security platforms that power some of the most advanced hospitals, data centers, universities, and industrial facilities in the country.
Project Manager JobotProject ManagerFoxborough, MA$90,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. This role works closely with engineering, production, field personnel, customers, and external partners to drive projects from kickoff through closeout.
Project Manager, Electrical Massachusetts Water Resources AuthorityProject Manager, ElectricalSouthborough, MA$98,087.43–$137,144.76 / weekFull timeParticipates in the troubleshooting, testing, inspection and operation of complex medium and high voltage (480 volt - 69 kV) electrical systems and equipment including feeder circuits, distribution circuits, complex relay systems, automatic transfer switches and high voltage circuit breakers. Provides technical assistance in support of the overall maintenance program, electrical construction design services and field-inspection services for various Western Operations electrical construction and maintenance projects.
Operations Manager JobotOperations ManagerWillimansett, MA$85,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're a fast-growing overhead dock and door company that takes pride in doing quality work, supporting our technicians, and treating customers like partners.
NewLow Volatage Installation Service Technician Securitas TechnologyLow Volatage Installation Service TechnicianWoburn, MAMore than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
NewLow Voltage Installation Technician Securitas TechnologyLow Voltage Installation TechnicianWoburn, MAMore than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
NewInstallation Technician Securitas TechnologyInstallation TechnicianWoburn, MAMore than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes.
Physician Office Account Manager MedlinePhysician Office Account ManagerBoston, MABachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience. Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Senior Manager, Supply Chain Operations SymboticSenior Manager, Supply Chain OperationsMalden, MA$135,000–$185,900The ideal candidate is a disciplined, analytical leader who thrives in cross-functional environments, proactively identifies supplier and operational risks, strengthens controls, enhances transparency, and drives supplier performance to support complex, capital-intensive project timelines. The group oversees project planning, supply planning, material and inventory management, spares/RSPL procurement and logistics, ensuring materials and equipment are available when and where needed to support installation, commissioning, and ongoing site operations.
NewPlumbing Manager Sila Heating, Cooling, Plumbing, and ElectricPlumbing ManagerStoneham, MAThis isn't a desk job—you'll spend time coaching your team, solving problems, supporting customers, and helping grow one of the top plumbing operations in New England. If you're ready to lead a talented team, grow a thriving plumbing department, and build your career with an industry leader, we'd love to hear from you.
NewProject Manager – Hardscape & Landscape Construction Vaco LLCProject Manager – Hardscape & Landscape ConstructionBoston, MA$62,000–$70,000 / yearDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewInstallation Technician/Non-CDL Driver - Temporary Walls Sunbelt RentalsInstallation Technician/Non-CDL Driver - Temporary WallsAvon, MA$18.05–$25.94 / hourPosition Responsibilities: Ensure accurate and safe assembly, installation and removal of temporary containment wall equipment, along with regular inspection of all TCW equipment while onsite. Requirements: Education & Experience: High School diploma or equivalent plus 2+ years of experience in skilled trades relating to construction such as carpentry, MEP or related field.
NewFacilities Operations Manager *US AMR-Jones Lang LaSalle Americas, Inc.Facilities Operations ManagerCambridge, MA$140,000–$160,000This role demands both technical mastery and exceptional relationship-building skills as you oversee all aspects of facility operations including HVAC, electrical and plumbing systems, critical utilities, and regulatory compliance specific to life sciences environments. What This Job Involves: As a Facilities Operations Manager supporting our life sciences client, you'll serve as the strategic operational leader responsible for maintaining a safe, compliant, and high-performing facility environment.
Sign Shop Production Manager Roadsafe Traffic SystemsSign Shop Production ManagerAvon, MA$80,000–$83,000 / yearThis position oversees production workflow, supervises sign shop personnel, manages inventory, coordinates customer orders and installation schedules, and provides exceptional customer service while supporting inside sales activities. Position Summary The Sign Shop Production Manager is responsible for leading the daily operations of the sign production facility, ensuring high-quality products are delivered safely, efficiently, and on schedule.
Manufacturing Manager - Automotive - Springfield, MA Michael Page USAManufacturing Manager - Automotive - Springfield, MASpringfield, MA$130,000–$150,000 / yearFull timeThe successful candidate will be an experienced engineering leader with a strong background in manufacturing environments and a proven track record of delivering operational improvements. This is a strategic leadership opportunity offering ownership of capital projects, process optimization, team development, and site-wide continuous improvement programs.
HVAC Installer Sila Heating, Cooling, Plumbing, and ElectricHVAC InstallerStoneham, MA$40–$46Our focus on expert installation, using leading brands like Lennox, Mitsubishi Electric, and Bradford White, ensures our customers enjoy optimal comfort and safety in their homes. First-Time Installation Success : Achieve a first-time installation success rate as established by the Installation Manager, ensuring minimal revisits or callbacks due to installation-related issues.
Leaf Home Stairlift - Installer LeafHomeLeaf Home Stairlift - InstallerWilmington, MA$150,000–$200,000Must have all necessary tools for the job including: Box wrenches, Allen wrenches, 12” Miter Saw, Nut Driver Set and Drill Driver Extension. Current or ability to obtain general liability insurance and workers compensation insurance or exemption depending on the state (we can assist).
Automation Engineer - Industrial - Salem, MA Michael Page USAAutomation Engineer - Industrial - Salem, MASalem, MA$110,000–$130,000 / yearFull timeMy client is a global manufacturing organization and recognized leader in specialty industrial materials that serve a broad range of industrial and engineered product markets. The Manufacturing Automation Engineer will lead automation, controls, and electrical improvement initiatives while supporting the reliability and safety of manufacturing operations.
NewField Engineer SymboticField EngineerBoston, MARemote$101,000–$138,600Working in close partnership with Project Management, Engineering, Safety, and Commissioning, the Site Installation team ensures that systems are installed safely, at high quality, on schedule, and within budget, setting each site up for a successful startup and long-term performance. This is not a project coordination role — it is a field leadership role that requires hands-on execution, decision-making under pressure, and the ability to lead multi-discipline, multi-vendor teams in fast-paced construction and startup environments.
Shower And Bath Installation Manager - Full-Time! W2! West Shore HomeShower And Bath Installation Manager - Full-Time! W2!Andover, MAAs our nationwide growth accelerates, our Installation team in Boston-Andover plays a key role in driving forward our mission of Bringing Happiness to Every Home by consistently delivering five-star shower installation and bath remodel experiences to our customers. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.
Window And Door Installation Manager - Full-Time, W2! West Shore HomeWindow And Door Installation Manager - Full-Time, W2!Salem, MAAs our nationwide growth accelerates, our Installation team in Boston-Andover plays a key role in driving forward our mission of Bringing Happiness to Every Home by consistently delivering five-star shower installation and bath remodel experiences to our customers. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.
NewWindow and Door Installation Manager - Full-Time, W2! West Shore Home, Inc.Window and Door Installation Manager - Full-Time, W2!Salem, MAAs our nationwide growth accelerates, our Installation team in Boston-Andover plays a key role in driving forward our mission of Bringing Happiness to Every Home by consistently delivering five-star shower installation and bath remodel experiences to our customers. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.
Shower and Bath Installation Manager - Full-Time! W2! West Shore Home, Inc.Shower and Bath Installation Manager - Full-Time! W2!Salem, MAAs our nationwide growth accelerates, our Installation team in Boston-Andover plays a key role in driving forward our mission of Bringing Happiness to Every Home by consistently delivering five-star shower installation and bath remodel experiences to our customers. What started as a local window & door replacement company in a small Pennsylvania suburb has grown into a technology-enabled home improvement powerhouse with over 2,500 employees across 16+ states.
District Installation Manager Woburn, MA Home DepotDistrict Installation Manager Woburn, MAMassachusetts40% - Operations - Utilizes data, reporting, and related systems to identify trends and responds to ensure cycle time goals, customer satisfaction targets, reorder rates, and gross margin targets are met or exceeded; Ensures PIIs (Pre-installation Inspections) are occurring timely and conducts measure audits and Job Site Inspections (JSIs) to improve the team's skill and knowledge across the install life cycle; The DIM maintains store and Core Services team relationships through store events, efficient Care Ticket resolutions, and professional communications; Manages associates to ensure timely job starts, professional customer interactions, efficient completion of job flow tasks, task completions, service order completions and service provider invoice processing. 20% - Leadership - The DIM leads the field install team to include hiring, goal setting, and performance management, and ensures teams are operating effectively across their job duties to drive an excellent customer installation experience; Conducts training sessions with direct reports to ensure continual education and improvement; Ensures field install teams are engaged and interacting with business partners to improve the overall customer experience and maintain positive working relationships; In partnership with the Sales Manager, ensures the install team is regularly reviewing with the sales team differences on measures, product, and job changes to ensure the overall customer experience improves through shared learning and process improvement.
Senior Product Manager - Installation and Service Experience Generac Power Systems IncSenior Product Manager - Installation and Service ExperienceNorth Billerica, MA$152,200–$197,800 / yearDemonstrated experience leading cross-functional initiatives that required alignment across multiple business units or executive stakeholders, and shipping products that depend on hardware or firmware releases. Track record of conceiving, developing, and launching new software products or SW/HW integrated solutions, with a strong focus on user-centered design and outcome-based metrics.
Assistant Department Manager (Installation Materials) Floor & Decor Holdings IncAssistant Department Manager (Installation Materials)Saugus, MAAssistant Department Manager (Installation Materials) in Saugus, Massachusetts, United States of America | Retail at Floor and Decor. 2500 Windy Ridge Pkwy SE Atlanta, Georgia, 30339.
Assistant Department Manager (Installation Materials) Floor & DecorAssistant Department Manager (Installation Materials)Saugus, MA$18.49–$27.31 / hourThis position is responsible for training and developing Product Sales Specialists and ensuring that customers have a positive shopping experience by receiving exceptional customer service and product information. This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.
NewRIS/PACS Ops Manager, Harrington, 40 Hours, Days UMass Memorial Health Care IncRIS/PACS Ops Manager, Harrington, 40 Hours, DaysSouthbridge, MA$78,873.60–$141,980.80 / yearOversees the operation of the Radiology Information Systems including voice recognition, picture archiving and communications and radiology support services including billing/coding, film library operations, radiology scheduling/templating, radiology reception and help desk functions. Major Responsibilities: Oversees day-to-day applications-level support of RIS/PACs systems and all other image-based systems (DR, CR, CT, etc.) including modality workflow, quality assurance of data, troubleshooting, applications training, and other user-related activities.
Project Manager, Clinical Lab Equipment Installation (Healthcare) DanaherProject Manager, Clinical Lab Equipment Installation (Healthcare)Boston, MARemote$80,000–$100,000 / yearThe Project Manager, Clinical Lab Equipment Installation is responsible for managing the implementation and installation of our diagnostic instrumentation portfolio in partnership with laboratory customers, hospital facilities teams, IT stakeholders, and other customer partners, while coordinating closely with internal Beckman Coulter teams to ensure successful project execution. The essential requirements of the job include: Bachelor's Degree with preference for 2+ years of experience with proven track record in managing projects, and be able to provide examples and project artifacts, i.e. Communication Plans, Project Plans, Risk Plans, etc.
["HDIS INSTALLATION COORDINATOR (Woburn, MA)","HDIS INSTALLATION COORDINATOR (Woburn, MA)"] The Home Depot["HDIS INSTALLATION COORDINATOR (Woburn, MA)","HDIS INSTALLATION COORDINATOR (Woburn, MA)"]Woburn$22–$27 / hour40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch.
Central Office Equipment Installation Tech Level 3/4 Adex CorporationCentral Office Equipment Installation Tech Level 3/4Boston, MA$25–$30 / hourClose vision (clear vision at 20 inches or less) is generally required, as the employee will be working at a computer, working with files & paperwork, working with tools, and working on specialized computer & networking devices. The employee will be possibly riding in a company vehicle to and from customer sites, sitting at a desk 10% of the time with walking between offices and other work areas from time to time and working in tight spaces that include computer network infrastructure.
Security System Installation Technician BCM Controls CorporationSecurity System Installation TechnicianWoburn, MA$40–$50 / hourIn this role, youll work on cutting-edge security technologies, deliver high-quality installations, and help protect our clients people and property. We design, install, and maintain advanced access control, CCTV, and integrated security systems for commercial, institutional, and industrial clients.
Security System Installation Technician Comfort SystemsSecurity System Installation TechnicianWoburn, Massachusetts$40–$50 / hourIn this role, you’ll work on cutting-edge security technologies, deliver high-quality installations, and help protect our clients’ people and property. We design, install, and maintain advanced access control, CCTV, and integrated security systems for commercial, institutional, and industrial clients.
Hallmark Field Installation Supervisor (part-time) Albany NY 12205 Hallmark Cards IncHallmark Field Installation Supervisor (part-time) Albany NY 12205Springfield, MA$22–$24 / hourYoull perform supervisory overview and assistance with service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers. Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, field merchandisers and/or your manager.
Installation Coordinator Shrewsbury, MA The Home Depot IncInstallation Coordinator Shrewsbury, MAShrewsbury, MA40% Operations - Facilitates efficient intake and management of all open jobs across the install life-cycle, reviews paperwork for accuracy, works with customers to collect payment, schedules Pre-Installation inspections, completes data entry requirements, places material orders for interior product lines, and processes labor bills for 3rd party Services Providers. Installation Coordinators are expected to direct the flow of jobs based on various needs of the business and are responsible for monitoring job statuses for all interior and exterior product lines, scheduling pre-installation inspections with customers, completing job movement tasks, and managing the services process in the branch.
Security Installation Technician II Allied UniversalSecurity Installation Technician IITown of Wilmington, Massachusetts$38–$42 / hourMust possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required. Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.).
Area Installation Specialist Woburn, MA Home DepotArea Installation Specialist Woburn, MAMassachusettsKey Responsibilities: 25% Customer Experience - Initiates and maintains regular communication with customers across the install life-cycle, ensures timely customer follow-up, and resolves open questions or job changes; Resolves job-in-process items such as scope of work changes, add-labor items, and material needs, and escalates decisions as appropriate; Manages open services and assigned Care Tickets to resolution. 15% Operations - Assists in management of customer inquiries across the install life cycle, resolves open services, and resolves jobs-on-hold; Initiates change of scope requests to drive efficient job life-cycle timelines; Uses reporting and related systems to provide overall customer experience and accuracy at install.
Security Installation Technician III Allied UniversalSecurity Installation Technician IIIWilmington, Massachusetts$42–$50 / hourFull timeResponsible for the connection of control panels, application requirements, wire concealment, and security software installation Install, program and configure commercial electronic security systems for enterprise commercial clients (door access control, CCTV, intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, ect.). Must possess a valid driver’s license with at least one year of driving experience, a clean driving record (no major violations within the last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by company policy, and the ability to safely operate a vehicle.
Installation Technician IV AVI-SPL IncInstallation Technician IVChelmsford, MANice-To-Haves: Formal education in Audio Visual, Electronics or related field preferred CDL preferred External Training: OSHA 30-Hour Construction Course Confirmed Project Site Lead Role experience Ability to obtain formal approved clearances (Government or system specific) may be required PHYSICAL REQUIREMENTS • Frequent standing, walking, and physical activity. The Installation Technician 4 will be expected to lead and direct installation crews (internal or subcontracted) on large and complex projects and engage in specific system testing by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.
Installation & Inspections Coordinator Team Sunshine Construction, LLCInstallation & Inspections CoordinatorHudson, MAPosition Overview: Team Sunshine is seeking a highly organized and detail-oriented Inspections & Scheduling Coordinator to manage and streamline our installation and post-installation inspection processes. Ranked #2 Solar Installer by Forbes, Team Sunshine is dedicated to leading the charge in solar energy, construction, and HVAC services in New England.
Field Installation Technician - New York City/Boston, MA Planar SystemsField Installation Technician - New York City/Boston, MABoston, MARemoteThis position requires the incumbent to work in an environment where there may regular exposure to the following: General M-F with occasional weekend activity, hours are dependent upon the project and site access and often extend beyond the normal workday. The Field Installation Technician will beresponsible for performing field service, including installation and onsite service support, on Planar hardware and software products.
Installation Technician II AVI-SPLInstallation Technician IIChelmsford, MassachusettsFull timeThe Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.
SCA - Telecommunications Installation Technician, FAA Parsons CorpSCA - Telecommunications Installation Technician, FAAMA$15.68–$71.30 / hourThe statement of work includes a variety of activities that support the FAA's Capital Investment Plan (CIP) and certain reimbursable programs, the FAA NextGen Program, national security programs and aviation safety. Specifically, work includes site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, drafting, contract surveillance, and other technical services as required.
Sales Installation Specialist # 26-18747 US Tech Solutions, Inc.Sales Installation Specialist # 26-18747Canton, MARemote$25–$37 / hourKey Responsibilities/Duties – what you will be doing (top five): Provide high quality service to assist brokers with quoting on self-service tools, answer questions about products and plans, and provide overall customer service related to quoting and renewals through multiple channels, such as phone, email, cases submitted through web site. Complete new business installs including the collection of required documentation from broker and employer, adding new plans, entering account information into CRM, creating group structure, and completing system requirements for downstream processes such as billing, enrollment, etc.
Senior Auto Glass Installation Technician - Store#353 Driven BrandsSenior Auto Glass Installation Technician - Store#353Waltham, MA$22.50–$38.60 / hourAs the second largest auto glass repairer in America, our outstanding team works hard to deliver exceptional customer experiences and high-quality auto glass repair, replacement, and calibration services. Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning, must be willing to work in hot/cold weather conditions if necessary.
Structured Cabling Installation Technician – Telecom KR WOLFEStructured Cabling Installation Technician – TelecomBoston, MA$25–$28 / hourJob Summary The Audio-Visual Integration Technician is responsible for (1) pulling and terminating cables; (2) understanding cable flow and installation; (3) install equipment and wall rack equipment reading wire diagrams: and (4) programing proprietary equipment for the Company’s clients. Specific Job Knowledge, Skill and Ability Proficient with voltage meter, soldering iron, tone generator, multimeter, cable toners, striping cables and network cable testers.
AV Installation Technician Kreative AV Inc.AV Installation TechnicianWoburn, MA$35–$50 / hourYour Contribution to Kreative AV: Pull/Terminate/Test Low-Voltage Cabling (Category, Fiber, Speaker, Lutron, Crestron). Ability to climb ladders, pull cabling, use power tools & hand tools.
Traveling Installation Coordinator (Entertainment) Level99 EntertainmentTraveling Installation Coordinator (Entertainment)Greater Boston, MassachusettsReporting to the Director of Install, this role works day-to-day under the direction of the Install Team Manager on-site during active projects and serves as the administrative and logistical backbone of the installation operation—keeping people, materials, schedules, and communications running smoothly so the team can stay focused on the work. The Entertainment Install Coordinator will work closely with the Install Team Manager, Director of Install, installers, artists, vendors, and suppliers to ensure every logistical detail is handled before it becomes a problem.
Sales Installation Specialist Point32HealthSales Installation SpecialistCanton, MassachusettsKey Responsibilities/Duties – what you will be doing (top five): Provide high quality service to assist brokers with quoting on self-service tools, answer questions about products and plans, and provide overall customer service related to quoting and renewals through multiple channels, such as phone, email, cases submitted through web site. Complete new business installs including the collection of required documentation from broker and employer, adding new plans, entering account information into CRM, creating group structure, and completing system requirements for downstream processes such as billing, enrollment, etc.