NewLead Engineer Infrastructure OneMain FinancialLead Engineer InfrastructureFort Mill, SC$96,000–$115,200 / yearArchitect and optimize automated patch deployment pipelines using services such as AWS Systems Manager (SSM), Azure Update Management, or infrastructure-as-code (IaC) automation tools (Terraform, Ansible). See OneMain Financial Privacy Policy at https://www.onemainfinancial.com/legal and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Software Engineer 4 - Contingent Pinnacle Technical ResourcesSoftware Engineer 4 - ContingentCharlotte, North Carolina$70–$75 / hourContractorThe specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. We are seeking a highly skilled Software Engineer 4 - Contingent to consult on complex initiatives with broad impact and large-scale planning for Software Engineering.
DevOps Engineer ECLARODevOps EngineerCharlotte, NCThis role requires a hands-on technologist with deep DevOps expertise, strong problem-solving skills, and a delivery-focused mindset along with AWS Networking experience related to VPN, Private link etc. Responsibilities: Lead the design, automation, and management of large-scale AWS infrastructure across multi-account environments using services such as EKS, EC2, VPC, Route53, CloudFront, RDS, S3, CloudWatch, and others.
NewStaff Platform Engineer (Enterprise Patch Governance and Management) OneMain FinancialStaff Platform Engineer (Enterprise Patch Governance and Management)Fort Mill, SC$100,000–$120,000 / yearArchitect and optimize automated patch deployment pipelines using services such as AWS Systems Manager (SSM), Azure Update Management, or infrastructure-as-code (IaC) automation tools (Terraform, Ansible). See OneMain Financial Privacy Policy at https://www.onemainfinancial.com/legal and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
Production Support Engineer Pinnacle Technical ResourcesProduction Support EngineerCharlotte,, North Carolina$42–$50 / hourContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. The ideal candidate will bring hands-on experience in production support, automation, monitoring, and incident management, with a strong focus on ensuring system reliability and operational excellence.
Sr. Site Reliability Engineer - AWS Geospatial Technology EsriSr. Site Reliability Engineer - AWS Geospatial TechnologyCharlotte, NC$84,240–$142,480 / yearCompensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
Active Directory Engineer CollaberaActive Directory EngineerCharlotte$64–$67 / hourTemporaryContractorPosition Details: Position: Active Directory Engineer Industry: Banking/Financial Services Job duration: 12 Months (Possible Extension) Location: Charlotte (preferred Brevard) Chandler, AZ Pay: $64-67/hr. Key responsibilities Deploy and manage Active Directory infrastructure, including domain controllers, group policies, and organizational units.
Aftermarket Sales and Service Engineer (Americas) Michael Page USAAftermarket Sales and Service Engineer (Americas)Charlotte, NC$120,000–$140,000 / yearFull timeThe organisation is currently investing heavily in R&D, new product innovation, and expansion into emerging markets , including data centres, biotech, and next-generation cooling technologies . In addition, our client offers a highly competitive and well-rounded benefits package , reflective of a European-based organisation with a strong employee-first culture , including: Comprehensive medical, dental, and vision coverage.
Aftermarket Sales & Service Engineer (Americas) Michael Page USAAftermarket Sales & Service Engineer (Americas)Charlotte, NC$120,000–$140,000 / yearFull timeThe organisation is currently investing heavily in R&D, new product innovation, and expansion into emerging markets , including data centres, biotech, and next-generation cooling technologies . In addition, our client offers a highly competitive and well-rounded benefits package , reflective of a European-based organisation with a strong employee-first culture , including: Comprehensive medical, dental, and vision coverage.
NewMid-level Data Engineer CYNET SYSTEMSMid-level Data EngineerCharlotte, NC$45–$50 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
Senior Software Engineer AxelonSenior Software EngineerFort Mill, SCOver 8 years of proven experience as a Software Developer, architecting, developing, and testing large-scale data-intensive applications in an enterprise environment. Experience with unit testing frameworks (e.g., MSTest, tSQLt) and Behavior-Driven Development (BDD) tools (e.g., Cucumber, Mocha).
Senior Development Ops Engineer Sunbelt RentalsSenior Development Ops EngineerFort Mill, SC$98,573–$135,537.60 / yearCoordinate software deployment, automation, and maintenance in connection with environment changes, including, but not limited to, supporting day to day requests, season start up activities, new PCs/Branches setups, yearly software upgrades, bi-weekly releases, etc. Open-source software deployment and customization experience required Apache, Nginx, Tomcat, and HAProxy, Atlassian suite, Maven and Artifactory, GIT, Kubernetes, Open Shift, Docker, Jenkins, Ansible, uDeploy, OpenShift, and Selenium.
DevOps/Platform Support Engineer BC ForwardDevOps/Platform Support EngineerCharlotte, NC$65–$65.05 / hourFull timeWith delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. We are seeking an Application Programmer III to support and maintain enterprise DevOps platforms, CI/CD pipelines, application hosting environments, and deployment automation processes.
Senior Linux Infrastructure Engineer BC ForwardSenior Linux Infrastructure EngineerCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in large-scale Red Hat Linux environments, automation with Ansible, networking and security, virtualization, and load balancing and a proven ability to design, build, and support enterprise-grade platforms that enable secure, reliable, and performant application delivery . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Level 3 Infrastructure Application Support Engineer BC ForwardLevel 3 Infrastructure Application Support EngineerCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in Python, NET/.NET Core, operating systems, networking, and security and a proven ability to diagnose and resolve complex incidents, perform root cause analysis, and deliver reliable infrastructure and application support . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Critical Infrastructure Engineer StratAcuity Staffing Partners IncCritical Infrastructure EngineerCharlotte, NC$40–$45 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Assists in planning, development and implementation of appropriate programs for the inspection, installation, maintenance and repair of electronic communications, data control and monitoring systems in a raised floor/data center environment.
NewSenior ServiceNow Infrastructure Engineer (CMDB Discovery) StratAcuity Staffing Partners IncSenior ServiceNow Infrastructure Engineer (CMDB Discovery)Charlotte, NC$60–$80 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Key responsibilities include: Lead Discovery & CMDB Integration: Design, implement, and optimize ServiceNow Discovery capabilities to identify, collect, and maintain accurate infrastructure, application, cloud, and AI asset data within the CMDB.
Senior Infrastructure Engineer Bank of America CorpSenior Infrastructure EngineerCharlotte, NC$151,500–$185,000 / yearExperience in enterprise-scale environments, building highly available IaaS and PaaS solutionsUnderstanding of landing zones, cloud-native security, monitoring and logging tools, and Well-Architected Framework principals. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve Share: Save job Job saved.
System Engineer / infrastructure Engineer Q1 Technologies, IncSystem Engineer / infrastructure EngineerCharlotte, NCRoles and Responsibilities: Administer and troubleshoot Windows Server (2016–2022), Linux/UNIX environments, and core services such as Active Directory, DNS, and DHCP. Experience in incident and problem management, including monitoring and root cause analysis using tools like ServiceNow.
Cloud Infrastructure Engineer Intertape Polymer Group IncCloud Infrastructure EngineerCharlotte, NCRemotePosition Purpose: Administer, design, maintain, analyze, and troubleshoot IPG core systems including but not limited to: Cloud, Virtualization, Server, Storage, Network, Endpoints and Directory Services. Strong understanding across cloud and on-premise infrastructure components (server, storage, network, data, and applications) to deliver end-to-end cloud infrastructure, architectures, and designs.
Infrastructure Engineer 3 (AppWeb) Veracity Software IncInfrastructure Engineer 3 (AppWeb)Charlotte, NCTentative Start Date: Motivation / Reason for interest in this position: Reason for job change: Contact Number: Email ID: LinkedIn Profile URL: Full Address (City, State): Notice Period / Availability: Work Authorization Status: Expected Hourly Rate on W2: Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?. This role requires strong expertise in middleware technologies, troubleshooting, production support, and monitoring , along with the ability to work in a fast-paced enterprise environment.
Senior Lead Infrastructure Engineer Data Center Transformation NTT DATASenior Lead Infrastructure Engineer Data Center TransformationCharlotte, NC$55–$71 / hourOutsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy. 7+ years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Infrastructure Engineer II - Middleware Bank of AmericaInfrastructure Engineer II - MiddlewareCharlotte, North CarolinaExperience with 1 or more of the following Middleware products: IIS, NET Framework, WebSphere, WebLogic, Tomcat, Apache, Spring Boot, JBoss, DEVOPS experience. Key responsibilities include creating infrastructure tools and their integration as a service, facilitating deployment of technical solutions by developing templates, playbooks and automation used during implementation.
CMDB Operations and Infrastructure Engineer Vanguard GroupCMDB Operations and Infrastructure EngineerCharlotte, NCThis role focuses on discovery enablement, integrations, data health, and operational sustainment across on prem and cloud environments, enabling senior engineers to focus on architecture and strategic initiatives. We enable effective governance, discovery, and integrations by leveraging ServiceNow Discovery, cloud and asset discovery capabilities, and innovation initiatives including AI-enabled automation.
Infrastructure Engineer - Cloud Deloitte Touche Tohmatsu LtdInfrastructure Engineer - CloudCharlotte, NC$93,000–$191,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Infrastructure Engineer II (Middleware) Bank of AmericaInfrastructure Engineer II (Middleware)Charlotte, North CarolinaProviding technical consultation to other team members and their supported areas; Communicating with business partners at an enterprise level; Interfacing with internal customers and external vendors for consultation at various points of the software development life cycle (SDLC); and, Executing production changes for Bank integrated and regulatory releases with precision. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Infrastructure Engineer 3 Contingent (IBM MQ / Kafka) Veracity Software IncInfrastructure Engineer 3 Contingent (IBM MQ / Kafka)Charlotte, NCTentative Start Date: Motivation / Reason for interest in this position: Reason for job change: Contact Number: Email ID: LinkedIn Profile URL: Full Address (City, State): Notice Period / Availability: Work Authorization Status: Expected Hourly Rate on W2: Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?. This role requires strong expertise in messaging platforms, incident management, automation, and enterprise infrastructure support , along with the ability to work in a fast-paced, mission-critical environment.
Infrastructure Engineer 3 File Transfer support (FTOS) Veracity Software IncInfrastructure Engineer 3 File Transfer support (FTOS)Charlotte, NCTentative Start Date: Motivation / Reason for interest in this position: Reason for job change: Contact Number: Email ID: LinkedIn Profile URL: Full Address (City, State): Notice Period / Availability: Work Authorization Status: Expected Hourly Rate on W2: Are you ready to relocate on your own expenses and work Hybrid (3 days onsite) Preferred Work Location (Charlotte / Minneapolis / Phoenix / Chandler / Iselin):?. The Infrastructure Engineer 3 – FTOS is responsible for supporting file transfer and infrastructure systems, ensuring system stability, performance, and reliability in a production environment.
Infrastructure Engineer Wastequip, Inc.Infrastructure EngineerCharlotte, NCThe Tier 2 designation reflects a broader mastery across multiple Wastequip technology stacks, requiring proven expertise in at least four core areas and the ability to operate across the full infrastructure landscape. While we're proud to be North America's leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry.
Sn. Infrastructure Engineer Truist BankSn. Infrastructure EngineerCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Builds and maintains control plane components, event-driven automation systems, and policy-as-code enforcement engines that integrate self-service developer experiences, governance gates, and observability capabilities into a unified platform.
Lead Infrastructure Engineer Truist BankLead Infrastructure EngineerCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Applies modern software engineering practices including API-first design, micro services architecture, and CI/CD automation to deliver production-ready solutions aligned with organizational compliance, reliability, and operational excellence objectives.
Senior Windows Infrastructure Engineer Pacific LifeSenior Windows Infrastructure EngineerCharlotte, North CarolinaAs a Senior Windows Infrastructure Engineer you’ll move Pacific Life, and your career, forward by designing, implementing, and maintaining modern IT infrastructure across various locations globally. Design, deploy, and manage scalable and secure Windows Server-based systems across data centers and cloud environments in multiple regions globally.
Infrastructure Engineer Lead Bank of AmericaInfrastructure Engineer LeadCharlotte, North CarolinaThe Bank of America ND&E Core Networks Engineering team is responsible for the design of complex networking solutions deployable into the banks regional, international and metropolitan backbone packet and metropolitan optical transport networks. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
NewDCIM Development Engineer - Senior Infrastructure Engineer Wells Fargo & CoDCIM Development Engineer - Senior Infrastructure EngineerCharlotte, NC$87,000–$168,000 / yearThey are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. The engineer will collaborate with peers, Lead Engineers, Principal Engineers, Architects, application teams, and business partners to deliver scalable solutions, improve operational efficiency, and support infrastructure lifecycle management.
Senior Infrastructure Engineer - CMDB Discovery Vanguard GroupSenior Infrastructure Engineer - CMDB DiscoveryCharlotte, NCYour mission: ensure full enablement of discovery capabilities, capture critical assets and applications across global sites, and seamlessly integrate this intelligence into the CMDB-mapping interdependencies and relationships to deliver a single source of truth. Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection.
Senior Infrastructure Engineer Dimensional Fund AdvisorsSenior Infrastructure EngineerCharlotte, NCRemoteThe Technology Department at Dimensional leverages the rapidly evolving state of the art to engineer the platforms that power the innovative, research-driven financial and technical products to improve our client's financial lives. Additionally, you must be highly skilled in working with business users, external parties, and cross functional technology groups (Information Security, Network, Application Development, Service Desk, etc.).
AI Infrastructure Engineer ApolisAI Infrastructure EngineerFort Mills, SC$55–$70 / hourThe goal is to embed AI engineers directly across infrastructure teams, build a centralized AI engineering pool that can rapidly solve business problems, and automate manual infrastructure processes wherever possible. Early AI initiatives have already delivered a 60% reduction in migration effort , a 50% reduction in modernization effort , and an automated vulnerability discovery and remediation pipeline.
AI Infrastructure Engineer Diverse Lynx, LLCAI Infrastructure EngineerFort Mill, SCWork directly with LPL infrastructure teams to identify opportunities, build AI-powered solutions, automate manual processes, and accelerate engineering productivity. Infrastructure & cloud: infrastructure engineering, cloud platforms (AWS preferred), Infrastructure as Code (IaC), DevOps, and automation.
Domain Architect/Engineer - Hybrid Infrastructure StratAcuity Staffing Partners IncDomain Architect/Engineer - Hybrid InfrastructureCharlotte, NC$100–$135 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Provides senior‑level architectural leadership to ensure solutions are scalable, secure, resilient, cost‑effective, and aligned with business strategy and risk posture.
NewSenior Water Infrastructure Engineer RambollSenior Water Infrastructure EngineerCharlotte, NCYour key role and responsibilities for the assessment, design, and rehabilitation of water and wastewater large diameter linear infrastructure projects will be:Serving as a Technical Lead on larger, complex programsServe as Lead quality reviewer of work products developed by others and coordinating the work of other engineering disciplines into final design deliverables (including calculations, drawings, specifications and cost estimates).Executing engineering design tasks of varying complexities and leading the development of design drawings, technical specifications, and front-end contractual documents. Working effectively in a team setting and directly communicating with internal stakeholders (e.g., project manager, project team, project owner) and external stakeholders (e.g., clients, vendors, subcontractors, contractors).Participates in relevant professional affiliations for strengthening technical skills and representing Ramboll's capabilities through technical presentations.
Lead Infrastructure Engineer (SRE) Wells Fargo & CoLead Infrastructure Engineer (SRE)Charlotte, NC$119,000–$224,000 / yearOwn and automate key SRE metrics and IT Service Operations processes including customer impact, golden signals and critical user journeys, % availability of critical business flows, SLO/SLI definition and adherence, error budget management, and real-time observability dashboards; automate incident response processes through data integration with unified communications and alerting/notification systems. Provide leadership in support responsibilities for critical applications and customer journeys onboarded to SRE including rapid remediation of issues through Agile practices, conducting blameless post mortems, driving root cause analysis, and implementing durable solutions through continuous improvement with the goal of eliminating repeat incidents.
Infrastructure Engineer, Data Center Operations Apple IncInfrastructure Engineer, Data Center OperationsNCAs a Data Center Infrastructure Design Engineer you will work closely with our Data Center Electrical, Mechanical & Structural Engineers to maximize our data center spaces (data halls) to ensure they are efficient for our site teams. We are looking for a high-energy and self-motivated Data Center Design Engineer to lead projects and guide cross-functional teams to meet Infrastructure Design requirements along with scheduling goals.
Sr. Infrastructure Engineer- Orchestration and Automation U.S. BancorpSr. Infrastructure Engineer- Orchestration and AutomationCharlotte, NC$119,765–$140,900 / yearThis position works closely with engineering, application, security, and infrastructure teams to maintain highly available scheduling services, automate operational processes, improve platform reliability, and support future-state orchestration solutions. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Sn. Infrastructure Engineer Truist Financial CorpSn. Infrastructure EngineerCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Builds and maintains control plane components, event-driven automation systems, and policy-as-code enforcement engines that integrate self-service developer experiences, governance gates, and observability capabilities into a unified platform.
Lead Infrastructure Engineer Truist Financial CorpLead Infrastructure EngineerCharlotte, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Applies modern software engineering practices including API-first design, micro services architecture, and CI/CD automation to deliver production-ready solutions aligned with organizational compliance, reliability, and operational excellence objectives.
Senior Site Reliability Engineer (SRE) - Warehouse / Infrastructure INSPYR SolutionsSenior Site Reliability Engineer (SRE) - Warehouse / InfrastructureCharlotte, NCInformation collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/ . As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs.
Infrastructure Engineer Wells Fargo & CoInfrastructure EngineerCharlotte, NCRequired Qualifications: Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Review and analyze basic or tactical Infrastructure Engineering assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables.
Civil Engineer – Water Distribution & Infrastructure Innovation ConsultingCivil Engineer – Water Distribution & InfrastructureCharlotte, North CarolinaThis is a permanent, direct-hire role for civil or mechanical engineers with experience in water distribution, potable water, pump station design, pipeline design, or related water infrastructure — seeking real capital project ownership, long-term stability, and one of the last true defined benefit pension plans in private-sector engineering. This is a permanent position supporting the planning, design, and delivery of water infrastructure capital improvement projects (CIP), including potable water distribution systems, wells, pump stations, storage tanks, pipelines, and treatment facilities.
Observability Lead-Sr. Infrastructure Engineer Truist BankObservability Lead-Sr. Infrastructure EngineerCharlotte, North CarolinaGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Success in this position means improving system reliability, reducing mean-time-to-detect and resolve (MTTD/MTTR), enabling faster root-cause analysis, and creating a consistent, high-fidelity observability experience.