NewSAFETY & ENVIRONMENTAL SPECIALIST Carter Machinery Company, IncSAFETY & ENVIRONMENTAL SPECIALISTMechanicsville, VA$79,000–$101,000 / yearThe Safety and Environmental Specialist works closely with the EHS team to implement and coordinate and further the safety, health, and environmental program of all of Carter Machinery's locations and departments. In addition to base pay, the compensation package may include participation in performance-based incentive programs (e.g., discretionary or non-discretionary plans), as well as overtime eligibility depending on the role.
Business and Information Technology Specialist Commonwealth of VirginiaBusiness and Information Technology SpecialistRichmond, VAComprehensive knowledge of career and technical education services and program administration, including state and federal regulations, policies, and procedures for grades 6-12 and adults; In-depth knowledge of Business and Information Technology and related career clusters; Considerable knowledge of competency-based curriculum, research-based instructional practices, and high quality sustained professional development practices; Considerable knowledge of project management, including the ability to work independently and manage multiple tasks and deliverables with critical timelines; insight and ability to anticipate problems and develop solutions; and the ability to manage program resources and budget funding allocations; Ability to analyze and interpret complex information, performance data, and state and federal regulations and policies and communicate this information to diverse groups and individual stakeholders; Highly developed interpersonal, communication, group facilitation, teamwork, and problem-solving skills; Ability to write in a clear and concise manner using effective business English and grammar to convey technical information to professional and lay audiences; and. The Virginia Department of Education (VDOE) is recruiting for a Business and Information Technology Specialist to provide vision, leadership and technical expertise for statewide program administration of Business and Information Technology programs and assigned career clusters and subclusters in middle and high schools.
Senior Information Systems Specialist Colonial Farm CreditSenior Information Systems SpecialistMechanicsville, Virginia$86,900–$107,800Colonial Farm Credit (www.colonialfarmcredit.com) is a member-owned agricultural credit cooperative and provides loans for: • Farms and country homes. This role provides comprehensive technical, operational, and administrative support across systems administration, network infrastructure, cybersecurity, and enterprise applications-including payroll systems.
IT End User Support Specialist DHRMIT End User Support SpecialistRichmond, VirginiaIn addition, this position is responsible for configuring and deploying laptops, desktops, mobile devices, and peripherals for new and existing employees; Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms; and responding to Move, Add, & Change requests for telephone, mobile devices and desktop applications are other functions performed by the Service Desk Analyst role. This position resolves Level 1 and Level 2 desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups, to include receiving, prioritizing, documenting, and actively resolving end user service requests and incidents.
Information Specialist SercoInformation SpecialistAshland, VARemoteActual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance.
NewDigital Specialist - Emerging Technologies TalentBurst, Inc.Digital Specialist - Emerging TechnologiesRICHMOND, VA$30.34–$51.06 / hourA programming background; " Able to work with people at different levels; " Self-managed, good with handling multiple projects; " Some IT background - infrastructure would be good, software is not necessary; " Not sure how you quantify this, but I need someone with grit (this assignment will be a challenge, he/she will be supported and join a good team, but this person needs to be able to push and make things happen). " Work and collaborate with users, engineering, and support teams to set up and maintain workflows.
IT Support Specialist Virginia GreenIT Support SpecialistHenrico, VirginiaThe position works closely with the IT Manager, internal IT team, and external vendors to support Microsoft 365, endpoint management, identity services, networking, and line of business systems. The IT Support Specialist provides hands-on technical support across Virginia Green, ensuring reliable, secure, and efficient use of technology for all associates.
NewIT End User Support Specialist Commonwealth of VirginiaIT End User Support SpecialistRichmond, VAIn addition, this position is responsible for configuring and deploying laptops, desktops, mobile devices, and peripherals for new and existing employees; Research, install, configure, and support internal software, cloud tools, and enterprise SaaS platforms; and responding to Move, Add, & Change requests for telephone, mobile devices and desktop applications are other functions performed by the Service Desk Analyst role. This position resolves Level 1 and Level 2 desktop issues which may entail a mixture of day-to-day client support, end-user application support, and conference room support for meeting setups, to include receiving, prioritizing, documenting, and actively resolving end user service requests and incidents.
IT Support Specialist G. Grattan LLCIT Support SpecialistHenrico, VAPart timeThe position works closely with the IT Manager, internal IT team, and external vendors to support Microsoft 365, endpoint management, identity services, networking, and line of business systems. The IT Support Specialist provides hands-on technical support across Virginia Green, ensuring reliable, secure, and efficient use of technology for all associates.
(LoD2) Technology Risk Specialist Truist Financial Corp(LoD2) Technology Risk SpecialistRichmond, VAProvides independent risk oversight (i.e. second line of defense/LOD2) for Truist Technology and related consult to Truist Business Units through the effective identification, mitigation, monitoring and reporting of technology risk and other related risks (e.g., operational, compliance) within Enterprise Technology. Preferred Qualifications: Demonstrated ability to act as a trusted second line partner to first line Technology, Data, and Operations leaders, including Enterprise Architecture and CTO teams, balancing independent risk oversight with practical, solution‑oriented guidance.
User Support Specialist SercoUser Support SpecialistRichmond, VAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
Senior Associate- Corporate Functions/End User Support Specialist Capital One Financial CorpSenior Associate- Corporate Functions/End User Support SpecialistRichmond, VA$88,800–$101,300 / yearThis individual contributor will operate in a highly cross-functional environment and play a critical role in identifying trends, uncovering root causes, and driving proactive, scalable improvements and efficiencies across our learning ecosystem via automation and other solutions. Responsibilities: The End User Support Specialist will be responsible for assisting learners across the organization with a variety of questions related to their learning platforms and experiences.
Technology Risk Senior Specialist Truist Financial CorpTechnology Risk Senior SpecialistRichmond, VAPreferred Qualifications: Demonstrated ability to act as a trusted second line partner to first line Technology, Data, and Operations leaders, including Enterprise Architecture and CTO teams, balancing independent risk oversight with practical, solution‑oriented guidance. Provide independent risk oversight (i.e. LOD2) for Truist Technology and related consult to Truist Business Units through the effective identification, mitigation, monitoring and reporting of technology risk and other related risks (e.g., operational, compliance) within Enterprise Technology.
NewTechnical Support Analyst (Desktop Support Help Desk) Rose InternationalTechnical Support Analyst (Desktop Support Help Desk)Richmond, Virginia$20–$22 / hourTemporaryThis role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
Inside Service Support Specialist Dover CorpInside Service Support SpecialistRichmond, VAOur Story: Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. What you'll be responsible for in this role: Provide expert remote technical support to customers, service partners and other functional departments to improve knowledge and resolve issues related to operation, installation, troubleshooting and maintenance of DFR products.
Senior Technical Product Support Specialist Dover CorpSenior Technical Product Support SpecialistVAOur Story: Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. Review bids (RFPs) to select CAS products that most closely meet bid requirements and note any exceptions, complete required bid documents and work with Inside Sales on bid quotes for specified products.
Support Enforcement Specialist, Senior, Family Engagement Services Team, W1869 Commonwealth of VirginiaSupport Enforcement Specialist, Senior, Family Engagement Services Team, W1869Henrico, VA$53,820–$64,170 / yearIn addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching - Employee Benefits. Duties may include managing most complex cases of child support obligations and health care coverage in functional areas such as Locate, Establishment, Court, Enforcement, Interstate, and Review & Adjustment; or supporting a team of Specialists who are assigned those cases.
NewFacility Support Specialist GE Vernova IncFacility Support SpecialistRichmond, VA$76,300–$114,400 / yearIndependently translate site needs from shop floor personnel, office teams, EHS and Quality concerns, work orders, and project requests into clearly defined tasks, work scopes, and actionable project plans. GE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion.
NewCustomer Support Specialist I (Remote OR Onsite: Richmond, VA) Motor Vehicle Software CorporationCustomer Support Specialist I (Remote OR Onsite: Richmond, VA)Richmond, VARemote$19–$22 / hourVitu has offices in California, Florida, Georgia, Illinois, Indiana, Minnesota, Montana, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, and Virginia. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses and governments interact with vehicles.
Training and Operations Support Specialist #00018 Commonwealth of VirginiaTraining and Operations Support Specialist #00018Henrico, VA$45,000–$55,000 / yearExperience demonstrating the ability to interpret government policies, regulations, and guidance, and apply it to program aspects as appropriate; evaluate information from multiple sources and work effectively and cooperatively to align program. Considerable experience communicating program information, instructions, or details to provide at all times, professional and courteous customer service by phone call, email, or in person to diverse internal and external customers.
Information Security Engineer Eastern Kentucky UniversityInformation Security EngineerRichmond, VirginiaThis role combines hands-on security engineering and operational responsibilities with governance, risk, and compliance (GRC) support to ensure security controls are effectively implemented, monitored, documented, and aligned with institutional policies, legal requirements, and industry best practices. Licensure & Certifications: Preferred certifications such as Security+, Certified Information System Security Specialist (CISSP), Certified Information Security Auditor (CISA), Certified Information Security Manager (CISM), or Certified in Governance, Risk and Compliance (CGRC).
Help Desk Support Technician Whitman, Requardt and Associates LLPHelp Desk Support TechnicianRichmond, VA$26–$31 / hourExperience in supporting desktops, laptops, mobile devices and printers in a production Help Desk environment in the following areas required: Strong diagnostic and troubleshooting and problem-solving skills for a wide range of technical issues. You'll be responsible for assessing problems quickly and responding with attention to detail, supporting a wide range of software and hardware issues, and researching and resolving IT issues while working independently and taking initiative.
NewTechnical Support Analyst Crescens Inc.Technical Support AnalystRichmond, VAKey Responsibilities: The Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewVCCA - Technical Support Analyst 2 PeopleNTech LLCVCCA - Technical Support Analyst 21390 Ridgeview Drive Allentow, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst 2 22nd Century Technologies, Inc.Technical Support Analyst 2Richmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst 2 – Contract Position Brancore Technologies L.L.C.Technical Support Analyst 2 – Contract PositionRichmond, VirginiaContractorPosition SummaryThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst Integrated Resources, IncTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst Apollo Technology Solutions LLCTechnical Support AnalystRichmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. This role serves as the primary point of contact for end-user technical assistance, ensuring systems remain operational and staff can work with minimal disruption.
NewTechnical Support Analyst Nleague Services IncTechnical Support AnalystColonial Heights, VirginiaContractorTechnical Support AnalystLocation: 2430 Pine Forest Dr, Colonial Heights, VA 23834 (Campus Remote Site Location)Duration: 4 Months (Possibility of extension)100% ON SITEAbout The Role100% on site with 1 possible telework dayKey ResponsibilitiesIdentify & Resolve: Act as the primary filter for incoming technical requests, resolving 70-80% of issues on the first call. Ticketing & Documentation: Maintain detailed logs of all interactions in our ITSM (e.g., ServiceNow).Remote Troubleshooting: Use remote desktop tools to guide users through software installations, password resets, and connectivity issues.
NewVDH Technical Support Analyst 4 Nleague Services IncVDH Technical Support Analyst 4Petersburg, Virginia$40–$45 / hourContractorKnowledge of and previous experience with the Virginia Information Technologies Agency (VITA)Excellent project management skills and ability to manage multiple priorities. General working knowledge of MS 365 applications, including Word, PowerPoint, Excel, Outlook, Forms, SharePoint, Teams, Bookings.
NewTechnical Support Analyst 2 Datasoft TechnologiesTechnical Support Analyst 2Richmond, VAThe Technical Support Specialist is responsible for the installation, configuration, and maintenance of IT equipment, as well as providing responsive troubleshooting and support for ongoing hardware, software, and network issues. Equipment Installation & Setup Install, configure, and deploy desktops, laptops, monitors, printers, and peripheral devices.
Applications Support Analyst - Grants Systems (OGMS) Commonwealth of VirginiaApplications Support Analyst - Grants Systems (OGMS)Richmond, VA$72,000–$82,000 / yearRecruitment Type: General Public - G VIRGINIA DEPARTMENT OF CRIMINAL JUSTICE SERVICES ADVERTISEMENT ROLE TITLE: Information Technology Specialist II Working Title: Applications Support Analyst - Grants Systems (OGMS) Pay Band: 5 Position #: 00382 The Department of Criminal Justice Services is seeking a collaborative and innovative team player to serve as a full-time Applications Support Analyst in Richmond, Virginia. Additional Considerations Experience with business systems analysis or requirements gathering Experience configuring reports, forms, or workflows within an application Experience supporting grants management, financial, or government systems Experience delivering user training or workshops * Ability to identify process improvements and implement solutions Special Instructions Interview candidates may be required to demonstrate the skills and abilities necessary for satisfactory performance of work.
IT Specialist II Virginia Commonwealth UniversityIT Specialist IIRichmond, VA$55,000–$70,000 / yearWith locations at James Branch Cabell Library on the Monroe Park Campus and the Health Sciences Library on the MCV Campus, we help students, faculty, and staff access the information, spaces, and services they need to succeed. Duties & Responsibilities: VCU Libraries is seeking a dedicated IT Support Specialist who excels at customer service to serve as a primary technology partner for faculty, staff, and new employees across our library locations.
Network Support Technician Inserso CorporationNetwork Support TechnicianRichmond, VAMust maintain a state of travel readiness required to take prompt action on support requests which may require local and/or overnight travel to Government locations (Local short notice travel to customer sites is common, extended overnight and air travel is typically less than 5% per year). The Network Support Technician reports to an Area Technical Lead and provides IT Field Operations (ITFO) support for 24x7 LANs and associated applications, peripherals, connectivity, and end-users in a Service Desk supported Tier II environment.
NewTAX - Sr Desktop Support Tech - 100% ON SITE Nleague Services IncTAX - Sr Desktop Support Tech - 100% ON SITERichmond, Virginia$40.95 / hourContractorRequired/Desired SkillsSkill - Required /Desired - Amount - of ExperienceStrong working knowledge of computer systems, hardware, and software, including drivers and bios - Required - 4 YearsExcellent problem-solving, analytical, and team-working skills - Required - 4 YearsExcellent communication and interpersonal skills. About The RoleVirginia Tax seeks qualified resource to be responsible for:Considerable knowledge of Microsoft operating systems; Windows 10 or higher; working knowledge of MS Office including Outlook and MS365.Considerable knowledge of PC hardware, peripherals & networks.
IT Specialist II Commonwealth of VirginiaIT Specialist IIRichmond, VA$55,000–$70,000 / yearWith locations at James Branch Cabell Library on the Monroe Park Campus and the Health Sciences Library on the MCV Campus, we help students, faculty, and staff access the information, spaces, and services they need to succeed. Duties & Responsibilities: VCU Libraries is seeking a dedicated IT Support Specialist who excels at customer service to serve as a primary technology partner for faculty, staff, and new employees across our library locations.
NewTier 1 Help Desk Support Nleague Services IncTier 1 Help Desk SupportMechanicsville, Virginia$30–$35 / hourContractorOperations Support AnalystPosition: Operations Support Analyst - IN PERSON IVS ONLY!Client: ABCLocation: ON SITE at 7450 Freight Way, Mechanicsville, VA 23116Duration: 06+ MonthsThere IS available parking at this facility for contractors at no cost. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls, and other customer support activities.
Java Developer Specialist Deloitte Touche Tohmatsu LtdJava Developer SpecialistRichmond, VA$120,000–$140,000 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
NewTechnical Support Analyst 2 (Short Term) TOMORROW HIRETechnical Support Analyst 2 (Short Term)Richmond, VirginiaThis role is responsible for installing and configuring IT equipment, preparing and deploying workstations, supporting business applications, and resolving technical issues through responsive customer service and effective troubleshooting. The Technical Support Analyst 2 serves as the primary point of contact for end-user technical support, ensuring hardware, software, and network systems remain operational with minimal disruption to business operations.
IT Support Engineer II KSB SE & Co KGaAIT Support Engineer IIRichmond, VAOur reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Working alongside our 3rd party service desk for remote Level 1 support, you'll be the boots-on-the-ground technical expert ensuring our critical systems remain operational across manufacturing facilities, offices, and remote sites.
AV Support Engineer I CoStar GroupAV Support Engineer IRichmond, VirginiaIncluded in the S&P 500 Index, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. You will play a key part in delivering exceptional user experiences, supporting live and hybrid events, and maintaining the reliability of our global collaboration systems.
Sr. Help Desk Support Technician Wed -Sat Nights Kane LogisticsSr. Help Desk Support Technician Wed -Sat NightsVA$65,000–$68,000 / yearThe goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality.
Sr. Help Desk Support Technician Day Shift Kane LogisticsSr. Help Desk Support Technician Day ShiftVA$65,000–$68,000 / yearThe goal is to build and maintain efficient operational performance within the warehouse to optimize the role of technology on business sustainability in a 3PL packaging and fulfillment warehouse. IT Warehouse Support Technician maintains and support computer systems and networks aiming for the highest functionality.
Marketing Operations Specialist III F5 IncMarketing Operations Specialist IIIRichmond, VA$96,800–$145,200 / yearF5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).
Senior Specialist - Cloud & Infra Management LTM LtdSenior Specialist - Cloud & Infra ManagementVA$57,409–$114,602 / yearThe role will focus on end-to-end lifecycle management of Configuration Items CIs leveraging ServiceNow ITOM Discovery and Service Mapping while ensuring strong data governance automation and compliance to support operational and strategic decision-making. We are seeking an experienced Onshore CMDB ServiceNow ITOM Specialist to manage and optimize the Configuration Management Database CMDB and ensure accurate representation of enterprise IT infrastructure and service dependencies.
AV Support Engineer I CoStar Group IncAV Support Engineer IRichmond, VA$73,400–$97,600 / yearIncluded in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. Preferred Qualifications: Certifications such as CTS, Microsoft Teams Rooms Pro Specialist, Microsoft 365 Teams Administrator Associate, or Crestron/Extron certifications.
Logistics Operations Specialist - Fri-Mon 8a-6:30p Lingo StaffingLogistics Operations Specialist - Fri-Mon 8a-6:30pRichmond, VAThis is an excellent opportunity for candidates with experience in logistics, transportation, dispatch, customer service, operations, or administrative support who enjoy working in a fast-paced environment where accuracy, communication, and problem-solving are key. Lingo Staffing is currently seeking a North American Operations Specialist to support transportation and logistics operations for a leading organization in North Chesterfield, VA.
Senior Marketing Data & Analytics Specialist Repligen CorpSenior Marketing Data & Analytics SpecialistVA$95,000–$110,000 / yearYour role will involve working across Salesforce CRM, marketing automation platforms, and analytics tools to deliver actionable insights, enable predictive decision making, and support a scalable, AI-enabled digital marketing ecosystem. As a Data & Analytics Specialist, you will support the development, execution, and optimization of marketing analytics and reporting capabilities with a strong focus on data accuracy, AI-driven insights, and performance measurement.
VIB Contract Specialist I-CMS /Chester - #BVIIS099 DHRMVIB Contract Specialist I-CMS /Chester - #BVIIS099Chesterfield, VirginiaBlindness is defined as “a central visual acuity that does not exceed 20/200 in the better eye with corrective lenses or visual acuity if better than 20/200 is accompanied by a limit to the field of vision in the better eye to such a degree that its widest diameter subtends an angle no greater than 20 degrees.” The Department provides a wide array of specialized services and programs for Virginia residents of all ages who are experiencing significant vision impairments attain the skills, confidence and positive outlook that are critical to independence.
Dispatch Response Specialist GardaworldDispatch Response SpecialistRichmond, VAThe SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team. This position has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management.