Desktop Support Specialist CGS ImmersiveDesktop Support SpecialistRaleigh, NCCGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries. Provide onsite Level 2 support for desktops, laptops, peripherals, telephony, mobile devices, and collaboration technologies, including advanced troubleshooting and issue resolution.
HCS Desktop Support Specialist - ISD End User Support UNC HealthHCS Desktop Support Specialist - ISD End User SupportChapel Hill, NC$21.62–$31.07 / hourThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Summary: Responsible for the installation, configuration, management and support of all desktops, portable computers and related peripherals over a multi-platform network.
NewUser Support Specialist State of North CarolinaUser Support SpecialistNC$70,528–$105,793 / yearp>Bachelor's degree in computer science or an IT related field from an appropriately accredited institution and two years of experience in the information technology field related to the position's role; or Associate degree in computer science or an IT related field from an appropriately accredited institution and three years of experience in the information technology field related to the position's role; or High School or General Educational Development (GED) diploma and five years of experience in the information technology field related to the position's role; or an equivalent combination of education and experience. ITD offers the following services but are not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.
IT-OT Specialist - 67675 Hitachi LtdIT-OT Specialist - 67675NCRemoteAs part of this team, you'll work closely with factory engineers, cybersecurity specialists, global IT teams, and business stakeholders to maintain and enhance the technology that powers our manufacturing operations. Our Factory IT/OT team serves as the critical bridge between enterprise IT and operational technology environments, ensuring seamless support, cybersecurity, and reliability across production facilities.
Technical Support Specialist I - WashU IT Washington University in St LouisTechnical Support Specialist I - WashU ITClayton, North CarolinaAccountability, Computer Support, Computing Platforms, Customer Service, Office Productivity Software, Oral Communications, Prioritization, Procedural Documentation, System Administration, System Integration, System Upgrades, Written CommunicationGrade. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
NewNCDOT - Specialist- Expert Omega SolutionsNCDOT - Specialist- ExpertDurham, NCp>This request is for a Desktop Support Specialist to assist Client Services Field Offices to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Region 2 area. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
NewNCDOT - Specialist- Expert Software TechnologyNCDOT - Specialist- ExpertRaleigh, NCThis request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support required for the Highway Building. Client Services uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.
IT Desktop Support Engineer Bell and HowellIT Desktop Support EngineerDurham, North CarolinaPerform user account administration in Active Directory and Entra ID, including account creation and deactivation, password resets, group membership and role assignments, access provisioning and deprovisioning, and support for onboarding and offboarding processes; assist with multi-factor authentication (MFA) setup and troubleshooting, and perform basic access reviews to ensure appropriate permissions. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry.
Service Desk Team Lead Duke UniversityService Desk Team LeadDurham, NC$59,829–$104,550 / yearDuke University considers factors such as (but not limited to) scope and responsibilities of the position; candidates work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. This is a hands-on, highly collaborative position where you'll balance technical troubleshooting, customer service, and team leadership responsibilities-making a direct impact on teaching, learning, and research within the Pratt community.
Supervisory Individual Tax Advisory Specialist - Not to Exceed 1 year may be extended 3 years Department of the Treasury, USSupervisory Individual Tax Advisory Specialist - Not to Exceed 1 year may be extended 3 yearsRaleigh, NC$106,437–$158,322 / yearYou must also meet the following requirement(s): TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. This experience may have been gained through work experience as a project/program manager, team lead or project/program lead, technical advisor, or senior specialist/analyst that included managing resources, providing support to managers, mentoring team members, providing day-to-day guidance training and/or oversight of peers or others.
NC Help Desk Support Technician (Field/Onsite) (67575) Volunteers of America Chesapeake and CarolinasNC Help Desk Support Technician (Field/Onsite) (67575)Durham, NCThe ITS Desktop Support Technician reports to the ITS Manager and is responsible for computer operations, helpdesk services, installation and support for new and existing computer systems and application software and field support. The physical ability to stand, sit, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light maintenance activities and operate office equipment.
Help Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianDurham, North Carolina$19–$21 / hourFull timeMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Product Manager - Patient Experience Labcorp Holdings IncProduct Manager - Patient ExperienceDurham, NCThis role supports approximately 10,000+ devices across multi-state environments, including laboratories, processor sites, warehouses, sales teams, and branch locations, and plays a key role in operational decision-making and continuous improvement efforts. This role exercises independent judgment and discretion in diagnosing systemic issues, determining resolution strategies, and leading technical projects that affect system stability and service delivery.
Customer Service Professional (CSP) Windows Team Lead Computer World ServicesCustomer Service Professional (CSP) Windows Team LeadMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Windows (PC) Lead who is responsible for providing advanced technical support, leadership, and oversight of desktop support services in a Windows-based enterprise environment. This role serves as the senior escalation point for end-user issues, ensures high-quality customer service delivery, and supports the planning, evaluation, and implementation of hardware solutions aligned with organizational requirements.
Customer Service Professional II - Warehouse Team Lead Computer World ServicesCustomer Service Professional II - Warehouse Team LeadMorrisville, North CarolinaComputer World Services Corp (CWS) is seeking a detail-oriented and results-driven Customer Service Professional - Warehouse Team Lead who is responsible for overseeing warehouse operations supporting IT asset management, including receiving, inventory control, staging, distribution, and lifecycle management of hardware assets. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.