NewSenior Specialist, Information Security Systems Engineering L3Harris TechnologiesSenior Specialist, Information Security Systems EngineeringChantilly, VA$106,500–$196,500 / yearli style="font-family:'verdana' , 'geneva' , sans-serif;font-size:14pt;color:black">Assist in systems/software engineering functions, to include creation of data flow diagrams, interface control documents, perform trade studies, and Static Application Security Testing (SAST) for Application Security and Development Secure Technical Implementation Guide (STIG) compliance using tools such as Fortify/Coverity and Gitlab as part of a DevSecOps Continuous Integration/Continuous Deployment (CI/CD) Pipeline, and generation of summary reports. Please click here for the E-Verify Poster in English or Spanish.
NewDefense Travel System Support Specialist - INSCOM CredenceDefense Travel System Support Specialist - INSCOMFort Belvoir, VAul>Review Defense Travel System (DTS) transactions and provide desk-side, help desk, email, and phone customer support for DTS technical assistance and immediate travel-related support needs. Process newly assigned and departing personnel in the Government Travel Card (GTC) program, process GTC credit applications, and create or modify user profiles within CitiDirect.
NewEvent Technology Specialist NAFSA: Association of International EducatorsEvent Technology SpecialistWashington DC, DCp>NAFSA believes that international education advances learning and scholarship, fosters understanding and respect among people of diverse backgrounds and perspectives, is essential for developing globally competent individuals, and builds leadership for the global community. The Event Technology Specialist works closely with both internal and external partners to provide support and develop best practices that ensure efficiency, precision, and continued development and success of the association’s event technology processes.
Accounts Receivable Specialist Beacon Hill Staffing Group, LLCAccounts Receivable SpecialistBethesda, Maryland$55,000–$60,000 / yearFull timeLearn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. This fully onsite role is responsible for managing accounts receivable activities, billing, cash applications, and collections while ensuring accurate and timely processing of customer transactions.
Systems Administration (Operations Support Specialist) ARCTICOM LLCSystems Administration (Operations Support Specialist)Quantico, VAp style="text-align:justify">Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Help Desk Specialist Company ConfidentialHelp Desk SpecialistFalls Church, VAFull timeThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
NeweDiscovery Application Support Specialist NuAxis InnovationseDiscovery Application Support SpecialistWashington DC, DCp class="MsoNormal">This position is responsible for maintaining secure and highly available eDiscovery environments, troubleshooting complex application and infrastructure issues, supporting legal hold and compliance initiatives, and partnering with investigative, legal, cybersecurity, and IT stakeholders to ensure operational excellence and data integrity. The ideal candidate will possess extensive experience administering and supporting Relativity and other litigation support platforms, while providing infrastructure, application, and investigative workflow support across the Electronic Discovery Reference Model (EDRM) lifecycle.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTime after time, programs failed because the focus was on the tools and products and not the people using them.Learn More.. Learn More about our Benefits and Culture!
Entry Level Finance Support Specialist System OneEntry Level Finance Support SpecialistVienna, VA$21–$21 / hourli>Collaborate with internal teams, vendors, and leadership to resolve system issues and outages, including providing root cause analysis and stakeholder communications. Utilize knowledge of real estate lending systems and assist with troubleshooting complex system tickets related to mortgages and equity.
Software Engineering Support Specialist I BC ForwardSoftware Engineering Support Specialist IHerndon, VA$30–$31.56 / hourFull timeThe candidate will demonstrate experience with datacenter operations, basic networking, equipment installation, provisioning, and maintenance, with the ability to support enterprise servers, storage, and telco networking equipment. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
NOC Support Engineer Inmarsat Government, IncNOC Support EngineerReston, VAFull timeLeveraging an industry-leading scalable, multi-band network infrastructure, Inmarsat Government offers a suite of managed network services and end-to-end communication solutions to support users on land, at sea and in the air, even in the world’s most remote regions. The NOC Support Engineer is responsible for maintaining, modifying, and managing the NOC's software and monitoring infrastructure, including hardware and software applications used to monitor and manage Inmarsat Government's global MPLS and SATCOM networks.
New(DoD SkillBridge), Specialist, Integration & Test Engineer L3Harris Technologies(DoD SkillBridge), Specialist, Integration & Test EngineerHerndon, VAPlease click here for the E-Verify Poster in English or Spanish. BS/BA (or equivalent) in Optical, Electrical, Computer Engineering, Computer Science, Information Technology or related field, and minimum 6 years Software or systems experience or Graduate’s degree and 4 years software or systems experience.
NewSenior Specialist, Systems Engineering (Mission Protection) (TS/SCI w Poly) L3Harris TechnologiesSenior Specialist, Systems Engineering (Mission Protection) (TS/SCI w Poly)Springfield, VAPlease click here for the E-Verify Poster in English or Spanish. Preferred Additional Skills:.
NewSpecialist, Software Engineer (Embedded Software) L3Harris TechnologiesSpecialist, Software Engineer (Embedded Software)Herndon, VAPlease click here for the E-Verify Poster in English or Spanish. L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs.
NewSpecialist, Systems Engineer - Watch Officer L3Harris TechnologiesSpecialist, Systems Engineer - Watch OfficerSpringfield, VA$90,500–$168,500 / yearPlease click here for the E-Verify Poster in English or Spanish. Actively participate in daily operations stand-up meetings to provide updates on ongoing activities, highlight key operational priorities, and address any challenges or risks impacting mission success.
NewSenior Specialist, Systems Engineering - Joint Exercise Planner L3Harris TechnologiesSenior Specialist, Systems Engineering - Joint Exercise PlannerSpringfield, VAPlease click here for the E-Verify Poster in English or Spanish. L3Harris Technologies has an opening for a Joint Exercise Planner that will support the National Reconnaissance Office (NRO) by developing and executing exercises that validate operational readiness, refine tactics, techniques, and procedures (TTPs), and integrate space and ground equities into joint, interagency, and coalition space events.
NewSenior Specialist, Integration & Test Engineer L3Harris TechnologiesSenior Specialist, Integration & Test EngineerChantilly, VAPlease click here for the E-Verify Poster in English or Spanish. Experience explaining complex technical topics to different audiences, whether that's fellow engineers, program managers, or customer leadership.
NewSenior Specialist, Systems Engineer - User Acceptance Tester L3Harris TechnologiesSenior Specialist, Systems Engineer - User Acceptance TesterSpringfield, VAPlease click here for the E-Verify Poster in English or Spanish. The successful candidate will support a high performing team of Government and Contractor professionals by testing software releases to ensure they function correctly, documenting failed test cases, and documenting any changes or updates needed to existing procedures.
AFSIM Modeling and Simulation Specialist DCS CorporationAFSIM Modeling and Simulation SpecialistReston, VAAs part of our team, you’ll work in Reston, VA, supporting advanced defense technologies and R&D efforts alongside experts in simulation integration, state‑of‑the‑art modeling tools, and seasoned military SMEs. Your work will drive capability assessments for emerging military technologies and ensure the tools and methodologies we use effectively inform decision‑makers across the Department of Defense.
NewSpecialist, Systems Engineering - Space Intelligence Analyst L3Harris TechnologiesSpecialist, Systems Engineering - Space Intelligence AnalystSpringfield, VAPlease click here for the E-Verify Poster in English or Spanish. • Support intelligence collection and analysis requests through systems such as the Space Collection Working Group, SOCC Sensor Collection Request, National MASINT Requirements System (NMRS), COLISEUM, or other validated request mechanisms.
Desktop Support System OneDesktop SupportMerrifield, VAul>Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints. Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints.
NewTraining Specialist By Light Professional IT ServicesTraining SpecialistMcLean, VAThe program includes conducting survey and design, engineer, furnish, install, secure, and test (EFIS&T) solutions to include non-secure internet protocol router (NIPR), secure internet protocol router (SIPR), Wi-Fi, Voice over Internet Protocol (VoIP), Inside Plant (ISP), Outside Plant (OSP), and Voice Modernization at U.S. Army Base/Post/Camp/Station (B/P/C/S) across the Continental United States (CONUS). To excel in this role, you should have a strong passion for learning and development, excellent instructional design skills, and the ability to effectively communicate and engage with customers and employees at all levels.
NewComputer Security Systems Specialist By Light Professional IT ServicesComputer Security Systems SpecialistMcLean, VAp>We’re looking for a Computer Security Systems Specialist to design, document, and implement cybersecurity controls for Army enterprise networks. You’ll ensure systems are engineered and configured to meet DoD, Army, and DISA security requirements, and you’ll support fielded systems through assessment, approval, and operational deployment.
Sr. Cloud Security Specialist (AWS) System OneSr. Cloud Security Specialist (AWS)Washington, DCli>Strong understanding of security concepts and technologies related to Identity and Access Management (IAM), security engineering, network security design, security operations, security architecture, general engineering processes, cloud security, data loss protection, zero trust, DevSecOps and vulnerability management. Proven ability to provide technical security consultation and advisory services with a proactive approach to identifying potential issues, raising questions, and engaging in open dialogue with team members and stakeholders to ensure security objectives are met.
Acquisition Logistics Specialist MANTECHAcquisition Logistics SpecialistStafford, VAli>Provide acquisition life cycle product support to assist in the development, update, and evaluation of documentation like Life Cycle Support Plans, Independent Logistics Assessments, Fielding Plans, Disposal Plans, and Facility Impact Reports. At least 3 years of experience supporting DoD programs that rely on the Integrated Defense AT&L Lifecycle Management Framework or DoD 5000 acquisition.
Field Risk Specialist Datascan Technologies, LLCField Risk SpecialistDerwood, MD$42,500–$44,625 / yearCandidates must be located in Rockville, MD or the immediate area Ability to work independently with strong work ethic Professional demeanor with excellent communication and interpersonal skillsExcellent problem solving and decision-making abilitiesBasic computer literacy requiredOccasional travel outside of local territory may be required from time-to-timeLifting and moving boxes may be required from time-to-timeValid driver’s license with the ability to travel overnight (5 to 7 nights average of overnight travel monthly) High School diploma or GED required, college preferredTwo years or more of applicable experience in: floorplan auditing, banking/financial services, automotive, customer service, field services or related industry. You’ll be tasked with physically verifying floor planned inventory, transforming detective work into an art as you inspect dealership records, and showcasing your problem-solving skills as you determine the disposition of missing inventory using Ai’s state of the art mobile audit application.
Senior Help Desk Engineer System OneSenior Help Desk EngineerBethesda, MD$80,000–$95,000 / yearSystem One, and its subsidiaries including Joulé, ALTA IT Services, and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Requirements Minimum of 5+ years of IT support experience, including at least 2 years in a supervisory or lead role .
Information Technology Support Specialist - TS/SCI w/Poly GD Information TechnologyInformation Technology Support Specialist - TS/SCI w/PolyAnnapolis JunctionTop Secret SCI + PolygraphClearance Level Must Be Able to Obtain:. Top Secret SCI + PolygraphPublic Trust/Other Required:.
Client Information Technology Support Specialist CaseGuardClient Information Technology Support SpecialistArlington, VA$65,000–$75,000 / yearp>The Client Information Technology Support Specialist serves as the primary point of contact for clients, providing support via phone, email, and chat on product functionality, pricing, troubleshooting, and availability. CaseGuard is a software company that helps law enforcement agencies, federal agencies, hospitals, schools, airports, and others manage all their media redaction needs in one easy-to-use redaction software.
Information Technology Specialist (Customer Support) U.S. Department of JusticeInformation Technology Specialist (Customer Support)Washington, DC$63,081–$82,007 / yearp>Superior Academic Achievement: A Bachelors Degree or expect to complete the requirements for a Bachelors degree within the next 9 months AND possess at least one of the following criteria: class standing in the upper third of the graduating class; an overall GPA of 3.0 OR at least a 3.0 based on courses completed during the final two years of my curriculum; a GPA of at least 3.5 based on the average of required courses completed in my major field OR based on the average of required courses completed during the final two years of my curriculum; OR election to membership in a national scholastic honor society. In order to verify your Veterans Preference entitlement, please submit a copy of the Member Copy 4 of your DD-214 (Certificate of Release or Discharge from Active Duty); or if you are a current Active Duty member you must submit a certification on appropriate military branch letterhead that indicates: 1) your service dates, 2) expected discharge or release date from active duty with a release/discharge date no later than 120 days from the closing date of this announcement, and 3) the character of service (e.g., Honorable).
Computer/Network Security Systems Specialist (Lead) Company ConfidentialComputer/Network Security Systems Specialist (Lead)Fort Belvoir, VA$106,681–$246,980Full timeWill analyze site survey reports, recommend network modernization upgrades, craft network architectures, and assist operations leads in creating deployment plans and executing capability roll outs. Our workforce includes skilled tradespeople; artificial intelligence, machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Document Control Specialist - 28449 Company ConfidentialDocument Control Specialist - 28449Arlington, VA$54,502–$80,000Full timeOur capabilities in cybersecurity, network architecture, reverse engineering, software and hardware development uniquely enable us to support sensitive missions for the U.S. military and federal agency partners. Our capabilities range from C5ISR, AI and Big Data, cyber operations and synthetic training environments to fleet sustainment, environmental remediation and the largest family of unmanned underwater vehicles in every class.
Operations Specialist - Rotator (Mission Assurance 2) - 27970 Company ConfidentialOperations Specialist - Rotator (Mission Assurance 2) - 27970McLean, VA$79,053–$115,000Full timeHII-Mission Technologies is looking for an Operational Specialist (OS) supporting program flight operations as an Intelligence, Surveillance, andReconnaissance (ISR) Subject Matter Expert (SME) working in a small, close-knit crew environment providing expertise in support of missionrequirements. Conduct real-time communication and distribution of multi-source information with aircrew and ground assets during all phases of flight via Tactical Data Link and chat (e.g., Link-16/mIRC) or beyond line of site satellite communications (BLoS SATCOM).
Capture Management Specialist- Remote (Capture Management 4) 28542 Company ConfidentialCapture Management Specialist- Remote (Capture Management 4) 28542Fairfax, VARemote$119,155–$220,000Full timeDevelops and owns capture plan and capture strategy, coordinating with Portfolio Leads to establish technical solutions, identify key personnel/SMEs, and assess strongest past performance references . When extending an offer, HII's Mission Technologies division takes a variety of factors into consideration which include, but are not limited to, the role's function and a candidate's education or training, work experience, and key skills.
Capture Management Specialist -3 Company ConfidentialCapture Management Specialist -3Washington, DC$109,338–$160,000Full timeAssist Business Development for Unmanned System capture efforts for new business opportunities, contract re-competes, and task order pursuits in the area of Surface Warfare Account, these include (but not limited to) Naval Expeditionary Combat Command, US Marine Corps, Naval Surface Warfare, Office of Naval Research, US Coast Guard. Develops capture strategy including business solution for pursuit of opportunities; identifies potential customers, competitive assessments, teaming suppliers, and prices-to-win; participates in bid and proposal activities.
NewInformation Technology Cybersecurity Specialist U.S. Department of Homeland SecurityInformation Technology Cybersecurity SpecialistWashington, DC$121,785–$158,322 / yearli>Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Voluntary Separation Incentive Payment (VSIP): Per 5 CFR 576.202, An employee who receives a Voluntary Separation Incentive Payment (VSIP) and later accepts employment for compensation with the Government of the United States within 5 years of the date of the separation on which the VSIP is based, including work under a personal services contract or other direct contract, must repay the entire amount of the VSIP to the agency that paid it (proof of payment is required) before the individuals first day of reemployment.
Admin Support / Project Information Specialist — Travel & Information Services Linkitall LLCAdmin Support / Project Information Specialist — Travel & Information ServicesArlington, VAli style="list-style-type:disc;font-size:11pt;font-family:'arial' , sans-serif;color:#000000;background-color:transparent;font-weight:400;text-decoration:none;vertical-align:baseline;white-space:pre">Candidates without a current clearance must be eligible to be processed for a Department of State (DOS) Personal Identification Facility Access Card (FAC) prior to start. Experience with administrative services like office management, building/facilities, HR, and/or budget/finance.
NewInformation Technology Specialist US Department of StateInformation Technology SpecialistWashington, DC$143,913–$187,093 / yearp>Applicants applying for the GS-14 grade level must meet the following requirements: Have IT-related experience demonstrating EACH of the four competencies AND specialized experience listed below: Attention to Detail - Evaluates machine usage and based on current usage patterns, develops acquisition plans to support future expansion and usage needs. Qualifying specialized experience must demonstrate the following: Experience providing strategic leadership and advisory support for enterprise IT programs, including evaluating program effectiveness and implementing process improvements to improve organizational performance.
Supervisory Information Technology Specialist US Department of StateSupervisory Information Technology SpecialistDC$169,279–$197,200 / yearli>Customer Service - Works with clients and customers (individuals who use or receive the services or products that your work produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities: Ability to assign, review, and supervise the work of others; Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances; Ability to adjust to change, work pressures, or difficult situations without undue stress; Willingness to consider new ideas or divergent points of view; and.
NewInformation Technology (IT) Specialist University Health Services IncInformation Technology (IT) SpecialistLEESBURG, VAOperating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. Programs of service include an 87-bed, Virginia Department of Behavioral Health and Developmental Services licensed, Joint Commission accredited psychiatric residential treatment facility, a Partial Hospitalization Program, and a 40-bed acute psychiatric hospital.
Information Technology Specialist JANUS Research Group IncInformation Technology SpecialistDCAnalyzes and refining systems requirements; translates systems requirements into applications prototypes; planes and designing systems architecture; writes, debugging, and maintaining code; determines and designing applications architecture; determines output media/formats; designs user interfaces; works with customers to test applications; assures software and systems quality and functionality. Please advise us of any accommodations you request to express interest in a position by e-mailing: Judy Pagac, Chief Human Resources Officer at judy.pagac@janusresearch.us or calling (706) 364-9100.
Supervisory Information Technology Specialist White House USASupervisory Information Technology SpecialistDC$143,913–$187,093 / yearCustomer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Specialized experience is defined as having experience performing program management tasks such as: (1) planning and developing program goals and objectives (e.g., full lifecycle of IT services); (2) project planning and management-developing, scheduling, coordinating and managing projects and resources (e.g., monitoring and inspecting costs, work and contractor performance); and.
Information Technology Specialist US Department of EnergyInformation Technology SpecialistWashington, DC$143,913–$187,093 / yearli>Serve as a member of the Maintenance Review Board (MRB), Systems Engineering Management Plan (SEMP) and Configuration Management Board (CMB) as well as various standing information management boards, committees, working groups, and ad-hoc groups convened by DOE offices, employing secure configuration management processes, while advising on project costs, design concepts, or design changes, and ensuring that acquired or developed system(s) and architecture(s) are consistent with organizational goals. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Systems Analysis) United States ArmyInformation Technology Specialist (Systems Analysis)DC$131,342–$170,750 / yearExamples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support. (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
25B Information Technology Specialist Army National Guard of the United States25B Information Technology SpecialistWashington, DC$200–$250 / weekThrough your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you''ll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
Information Technology Specialist GS-2210, 14, FPL: 14 (MP) U.S. Department of EducationInformation Technology Specialist GS-2210, 14, FPL: 14 (MP)Washington, DC$143,913–$187,093 / yearli>If you are claiming eligibility under the Veterans Employment Opportunities Act (VEOA), you must submit: • A copy of your DD-214 that shows active service and character of discharge, member copy 4 (Separated Members only); OR • A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR • The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference. Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist GS-2210, 14, FPL: 14 (DE) U.S. Department of EducationInformation Technology Specialist GS-2210, 14, FPL: 14 (DE)Washington, DC$143,913–$187,093 / yearli>If you are claiming Veterans Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge (Separated Members only); OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (APPSW), AI Software Engineer, GS-2210-15, FPL 15 (Direct Hire) U.S. Department of EducationInformation Technology Specialist (APPSW), AI Software Engineer, GS-2210-15, FPL 15 (Direct Hire)Washington, DC$147,945–$197,200 / yearIf you are claiming Veterans Preference, you must submit: A copy of your DD-214 that shows active service and character of discharge, OR A certification of expected discharge or release from active duty under honorable conditions within 120 days from the date of application (Current Active Duty Members only); AND/OR The Application for 10-Point Veteran Preference (SF-15) AND all documents indicated on the form as proof of type of preference; AND/OR Proof of Sole Survivorship Preference (e.g., certificate of death or 100% disability as a result of serving in the armed forces). Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Information Technology Specialist (Security) United States ArmyInformation Technology Specialist (Security)Fort Meade, MD$150,424–$197,200 / year2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: using expertise and experience to address complex problems, questions, or complaints; anticipating customer needs and modify the teams work activities, processes, and practices to meet these needs; collaborating across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.