Customer Service Representative - Remote

We are seeking dependable, motivated individuals to join our growing remote team and support members who have requested information about available benefit programs.

In this position, you will connect with members through phone, email, and virtual meetings, schedule brief appointments, answer general questions, and assist them through a straightforward online process. You will also help ensure member information is accurate, documentation is completed correctly, and applications are submitted properly.

Previous insurance experience is not required. We provide comprehensive step-by-step training, ongoing support, and the resources needed to help you feel confident and succeed in the role.

What We Offer

• Weekly pay with performance-based bonuses
• 100% remote work-from-home opportunity
• Flexible scheduling options
• Paid training and ongoing professional development
• Opportunities for advancement into leadership roles
• Residual income opportunities
• Access to health benefit options
• Supportive team environment with continued mentorship

• Schedule and coordinate virtual appointments with members
• Conduct brief, professional meetings through Zoom
• Answer member questions and provide clear, helpful support
• Assist members with online applications and required documentation
• Maintain accurate and organized member records
• Review information to ensure forms and files are completed correctly
• Follow established company processes and compliance guidelines
• Participate in ongoing training and professional development opportunities