p>Primary duties include assisting senior staff with the following: - Works independently on large-scale complex infrastructure projects, as well as other complex Court projects, as assigned;
- Provisioning, installation/configuration, operation, and maintain a complex infrastructure environment (LAN, WAN, Virtual Private Networks (VPN), intrusion detection systems, wireless, VoIP, physical servers (hosts), virtual servers (VMWare), routers, switches, firewalls, etc.);
- Administer servers, desktop, printers, routers, switches, firewalls, phones, smartphones, software deployment, security updates, and patches;
- Implement leading-edge technologies to enhance end-user productivity;
- Design and implementation of new solutions and improving the resilience of the current environment;
- Manages activities related to keeping the infrastructure performing optimally including backing up the system, performance tuning, installing operating system upgrades and patches, implementing security and virus protection, and providing after-hour monitoring and support.
- Monitoring network security in assigned areas of network administration responsibility and working with senior staff to resolve security issues;
- Manages user accounts, security, backups, data recovery processes, electronic mail, enterprise applications, software updates and print/file services;
- Performs any project and priority work as assigned by management;
- Act as a liaison between Court and vendors;
- Serving as the second level for IT help desk issues involving network, file server and other matters assigned;
- Identifies improvement opportunities, which includes, but not limited to tools, processes, procedures, installation, configuration, and troubleshooting techniques.