Information Technology Specialist (Weekend Shift) IntellaTriageInformation Technology Specialist (Weekend Shift)Brentwood, TNRemote$55,000–$60,000Working directly with the Director of IT Operations, this role focuses on user access, Microsoft 365 administration, Level 1 support, and hardware logistics for a fully remote workforce. The Information Technology Specialist supports the systems and workflows that enable IntellaTriage nurses to deliver after-hours and 24x7 clinical triage services.
Information Technology Specialist IntellaTriageInformation Technology SpecialistBrentwood, TNRemotep>This role requires someone who can manage a high volume of requests with accuracy and consistency, communicate clearly and professionally with external teams, remain calm under pressure, prioritize effectively, and operate with a strong sense of ownership and self-motivation. This role is a great fit for someone who is reliable and consistent, detail-oriented with strong organizational habits, comfortable working within structured processes and repeatable workflows, and interested in building a career in IT operations.
Information Technology Specialist IntellaTriage, Inc.Information Technology SpecialistBrentwood, TNRemotep>This role requires someone who can manage a high volume of requests with accuracy and consistency, communicate clearly and professionally with external teams, remain calm under pressure, prioritize effectively, and operate with a strong sense of ownership and self-motivation. This role is a great fit for someone who is reliable and consistent, detail-oriented with strong organizational habits, comfortable working within structured processes and repeatable workflows, and interested in building a career in IT operations.
Information Technology Specialist (Weekend Shift) IntellaTriage, Inc.Information Technology Specialist (Weekend Shift)Brentwood, TNRemoteWorking directly with the Director of IT Operations, this role focuses on user access, Microsoft 365 administration, Level 1 support, and hardware logistics for a fully remote workforce. The Information Technology Specialist supports the systems and workflows that enable IntellaTriage nurses to deliver after-hours and 24x7 clinical triage services.
Adjunct - Information Technology TNBR CareersAdjunct - Information TechnologyMurfreesboro, TennesseeSelected candidates will be asked to sign a background release authorizing TCAT Murfreesboro to complete a background check which includes the following: Sex Offender Registry . The Tennessee College of Applied Technology Murfreesboro is accepting applications for the full-time position of Information Technology instructor for the day program to be located at the Murfreesboro Campus.
Information Technology (IT) Senior Internal Auditor - Hybrid The Cigna GroupInformation Technology (IT) Senior Internal Auditor - HybridTNSenior IT Auditors are expected to bring deep technical expertise, sharp analytical thinking, and a proactive mindset to assess risks, evaluate controls, and recommend enhancements that strengthen Cigna's technology environment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
System Training Instructor (Child Welfare Information System) BriljentSystem Training Instructor (Child Welfare Information System)Brentwood, TNThis role is responsible for delivering instructor-led training to a variety of stakeholder groups, including Department of Children's Services (DCS) staff, providers, help desk personnel, and technical support teams. The ideal candidate is a skilled facilitator who can translate complex system functionality into engaging, role-based learning experiences that prepare end users for successful system adoption.
VP Clinical Information Systems Cardiovascular LogisticsVP Clinical Information SystemsGallatin, TNPart timeThis executive leader owns end-to-end AthenaOne go-live success, including readiness, cutover, stabilization, and adoption, while protecting clinical operations, provider productivity, and revenue integrity. The Vice President of Clinical Information Systems is accountable for the enterprise deployment, adoption, optimization, and governance of athenaOne across a multi-state, private equity–backed cardiology MSO.
Executive Director, Deputy Chief Information Security Officer (Deputy CISO) Bridgestone Americas IncExecutive Director, Deputy Chief Information Security Officer (Deputy CISO)Nashville, TNThe Executive Director, Deputy Chief Information Security Officer (Deputy CISO) is a senior cybersecurity leader responsible for partnering with the CISO to define, operationalize, and scale the enterprise cybersecurity program across corporate, manufacturing, and retail environments. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you: A supportive and engaging onboarding experience to ensure a smooth transition into our team.
Information Systems Auditor Tennessee Comptroller of the TreasuryInformation Systems AuditorNashville, TennesseeWhat You'll DoEvaluate the design and effectiveness of information technology controls and practices across state agencies, including cybersecurity, access management, data integrity, change management, and business continuity planning. The Office of the Tennessee Comptroller of the Treasury audits state and local government entities and oversees financial and administrative management of state government.
Information Systems and Analytics, Tenure-Track Faculty MTSU JobsInformation Systems and Analytics, Tenure-Track FacultyMurfreesboro, TennesseeClery Act crime statistics for MTSU are available at https://www.mtsu.edu/police/docs/2023AnnualSecurityReport.pdf or by contacting MTSU Public Safety at (615) 898-2424. To successfully apply, applicants must include a cover letter, curriculum vitae, statement of teaching philosophy, and statement of research or creative activities (as appropriate to the discipline) as separate attachments at the time of online application.
Manager of Information Security and Compliance iBoss CybersecurityManager of Information Security and ComplianceNashville, TNp>In addition to managing internal security policies, this role will be the primary point of contact for client assessments and external audit engagements, ensuring all compliance obligations are met and supporting key security programs, including contingency planning, configuration management, security awareness, client assurance, and change management. The Director of Information Security & Compliance will develop and implement security policies and align organizational practices with industry frameworks such as ISO 27001, ISO 9001, SOC 1/2, Cyber Essentials, and FedRAMP to ensure continuous monitoring of security controls and incident response readiness.
Information Systems and Analytics, Professor of Practice Faculty MTSU JobsInformation Systems and Analytics, Professor of Practice FacultyMurfreesboro, TennesseeTeach undergraduate and graduate courses in cybersecurity, including areas such as network security, ethical hacking, digital forensics, cyber risk management, networking, and cloud security. Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.
Franchise Technology Specialist II Servpro Industries LLCFranchise Technology Specialist IIGallatin, TNCommunicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support. Effective written and verbal communication skills; able to conduct task demonstrations, develop and deliver presentations, convey technical concepts to non-technical audiences, and produce written content.
Franchise Technology Specialist II ServProFranchise Technology Specialist IIGallatin, TNThe Franchise Technology Specialist II is responsible for assisting the Franchise Technology Manager and Service Line Product Managers with the identification and prioritization of technology improvements, as well as designing, directing and assisting with the delivery of training associated with new and existing SERVPRO technology. Communicate all franchise technology support resources to key stakeholders such as, the SERVPRO Help Desk and Franchise Operations teams, to ensure franchises have access to knowledgeable support.
IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nashville, US Prolific Academic LtdIT & Technology Decision Makers - Paid ITSM/ESM Research Study - Nashville, USNashville, TNScenario Review: apply your real-world experience to assess and respond to IT and service management scenarios, such as incident escalation, ticket triage, employee onboarding requests, and internal helpdesk workflows. We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback.
Lipscomb Academy, Director of Technology Lipscomb UniversityLipscomb Academy, Director of TechnologyNashville, TNPart timeThis role ensures that technology infrastructure, systems, and support services align with our educational mission and values while enabling effective teaching, learning, and administrative operations. We seek passionate educators and staff who share our commitment to academic excellence and Christian values, and who are eager to invest in the lives of young people during their most formative years.
Technology Service and Support Manager - Americas AllianceBernstein Holding LPTechnology Service and Support Manager - AmericasNashville, TNKnowledge of and experience supporting common enterprise products and services including virtualized desktop environments, Windows, Mac OS, Microsoft Office, Windows Server (e.g., folder redirection, roaming profiles, distributed file system, permissions and shares, Apple iOS and Android, remote access solutions and market data applications. These incudes but is not limited to the desktop computing environment (Citrix virtual desktop, Office 365, Windows and Apple OS, etc.) mobile and BYOD devices (iOS, Android, Chromebooks, etc.) , communication and collaboration tools (Slack, Zoom, etc.), file services, telephony, and all desktop software.
Power and Utilities OT Operational Technology-Manager Deloitte Touche Tohmatsu LtdPower and Utilities OT Operational Technology-ManagerTN$134,500–$265,100 / yearli>Demonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager. Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html.
Power and Utilities OT Operational Technology-Senior Consultant Deloitte Touche Tohmatsu LtdPower and Utilities OT Operational Technology-Senior ConsultantTN$105,400–$207,800 / yearDemonstrate ability to with identify and address client needs: building solid relationships with clients; developing an awareness of Firm services; communicating with the client in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to the manager. Locations include: Houston, Dallas, Cleveland, Detroit, St. Louis, Pittsburgh, Boston, Charlotte, Atlanta, Miami, Memphis, Denver, Phoenix, Salt Lake City, Los Angeles, San Diego, San Franciso, Seattle.
VP, Practice Technology OneOncologyVP, Practice TechnologyNashville, TennesseeOwn the end-to-end IT strategy, architecture, and operations for the full practice technology portfolio — including the medical oncology EMR, practice management, radiation oncology systems (Varian, Elekta), diagnostic imaging (PACS/VNA and the modality fleet spanning PET/CT, CT, MRI, ultrasound, and cystoscopy), laboratory systems, pharmacy systems, and the revenue cycle management stack supporting clinic billing. Proven experience leading large-scale migrations of clinical, imaging, and revenue cycle workloads from on-premises practice infrastructure to cloud-hosted (Azure, AWS, or GCP), vendor-hosted, and SaaS platforms — including target-state architecture, image archive strategy, and practice cutover sequencing across many sites.
Technology Strategy Senior Consultant Deloitte Touche Tohmatsu LtdTechnology Strategy Senior ConsultantTN$128,000–$252,500 / yearExperience participating in 1+ projects involving technology strategy, cloud strategy, platform strategy, or information technology outsourcing advisory, digital transformation architecture blueprinting, current-state or future-state information technology capability assessment or design, information technology transformation roadmap development, application assessment, data management strategy and architecture, information technology process and tool deployment, information technology cost optimization, information technology service delivery and outsourcing assessment, information technology governance, operating model or delivery model assessment, information technology financial management analysis, or use of IT Infrastructure Library (ITIL), ISO 20000, or Control Objectives for Information and Related Technologies (COBIT) frameworks. These strategic choices help inform the development of the appropriate business models, operating models, technology strategies, IT and AI roadmaps, platforms, ecosystems, and capability investments to support their strategic visions, as well as to maximize the ROI on technology investments and leverage technology and digital trends to architect future business strategies.
Chief Technology Officer Educational Media Foundation - K-LOVE & Air1Chief Technology OfficerFranklin, TennesseeFull timeObtains information and identifies key issues and relationships relevant to achieving a long-range goal or vision; commits to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values. Understands media and broadcast industry and technology trends and factors them into the development and roll out of new products, solutions, and services across networking, digital, and security platforms as well as adjacent technologies.
VP, Practice Technology OneOncology IncVP, Practice TechnologyNashville, TNResponsibilities: Own the end-to-end IT strategy, architecture, and operations for the full practice technology portfolio - including the medical oncology EMR, practice management, radiation oncology systems (Varian, Elekta), diagnostic imaging (PACS/VNA and the modality fleet spanning PET/CT, CT, MRI, ultrasound, and cystoscopy), laboratory systems, pharmacy systems, and the revenue cycle management stack supporting clinic billing. Proven experience leading large-scale migrations of clinical, imaging, and revenue cycle workloads from on-premises practice infrastructure to cloud-hosted (Azure, AWS, or GCP), vendor-hosted, and SaaS platforms - including target-state architecture, image archive strategy, and practice cutover sequencing across many sites.
NewIT Help Desk Technician Tri Star EnergyIT Help Desk TechnicianNashville, TNOur retail brands, Twice Daily, Sudden Service, and White Bison are well known throughout the region as providing a differentiated food and fuel experience that is second to none for our #1 priority; our Guests. The IT Help Desk Technician is responsible for providing great customer service and timely response levels of IT help desk support for all retail locations and the corporate office.
Help Desk Manager Brown and Caldwell IncHelp Desk ManagerNashville, TN$85,000–$116,000 / yearThis role involves supervising the Help Desk team, recommending resource needs, assisting with hiring and training, conducting performance reviews, and ensuring compliance with ticket Service Level Agreements (SLAs) and team deliverables. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.
Tier 1 Help Desk IT Support Pennant Group IncTier 1 Help Desk IT SupportNashville, TN$50,000–$65,000 / yearIn this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
Team Member, Help Desk Tractor Supply CoTeam Member, Help DeskBrentwood, TNThis position will provide answers to Store Team Members by identifying problems, researching answers, and guiding the Team Member through corrective steps to resolve issues, or will assist with any problem or question relating to Tractor Supply. This position is responsible for providing first line technical and non-technical support to all Tractor Supply Company Store Team Members by troubleshooting problems, and/or researching and answering questions.
Tier 1 Help Desk IT Support Pennant ServicesTier 1 Help Desk IT SupportNashville, TennesseeIn this role, you will be responsible for delivering exceptional customer service and technical support to our clients, particularly office administrators, caregivers, and clinicians, while also contributing to various IT projects and supporting the development and maintenance of our technology infrastructure. Serve as the primary point of contact for end users seeking technical assistance via phone, email, instant messaging, or in-person interactions, providing prompt and effective customer support with a caring and empathetic approach.
Help Desk Technician I - Nashville, TN TECHNOLOGY LAB, LLCHelp Desk Technician I - Nashville, TNNashville, TNThe Tier One Help Desk Technician is the first point of contact for our clients, providing White Glove technical support and assistance for various IT related issues with a focus on maintaining client satisfaction and ensuring the smooth operation of their IT systems. Identify, troubleshoot, and resolve technical issues related to hardware, software, and network systems, including but not limited to Mac and PC operating systems, network connectivity, printers, and mobile devices.
Service Desk Site Lead Science Applications International CorpService Desk Site LeadTNRemote$40,001–$80,000 / yearp>The Service Desk Site Lead will serve as the primary escalation point for customer and technician issues and will interface with the Program Manager to drive process improvement and service delivery performance for the Army Research Laboratory in Adelphi, MD. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services.
IT Help Desk Analyst Frauenshuh HospitalityIT Help Desk AnalystFranklin, TNFull timeThese departments include, but are not limited to: Store Operations – store supply, general maintenance/upkeep (trash, landscaping, snow removal, hood service, Uniform Orders, cake supplies, Food Vendor issues, Management of TUAU submissions and response, DQ cakes.com . Financial Data and Reporting - SPLH sales forecasting, Par Levels, Power BI scorecard reporting, Deposit issues, Bank concerns, Ceridian clock-in issues, Data Central inventory issues (critical counts, EOM inventory) .
Field Services Technician Computer Task Group, IncField Services TechnicianFranklin, TNVaccination Requirements Varicella (2 doses or positive titer) Measles Mumps Rubella Hepatitis B or declination form Tdap w/in 10 yrs Seasonal Flu Vaccine and Negative TB test Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge.
Help Desk Support Level 2 - Managed Service Provider K2 StaffingHelp Desk Support Level 2 - Managed Service ProviderNashville, TennesseeDuties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Qualifications & RequirementsMinimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
IT Helpdesk Specialist - Call Center ITCON ServicesIT Helpdesk Specialist - Call CenterNashville, TNThe IT Helpdesk Specialist will provide highly technical expertise in enterprise systems and cloud systems, ensuring efficient resolution of IT issues across multiple platforms. They will be responsible for providing comprehensive help desk support on IT Hardware and Software Systems and Applications, while accurately recording and tracking all support requests.
NewIT Support Engineer ClearBalance HealthCareIT Support EngineerFranklin, TNp style="margin:0in 0in 8pt;line-height:115%;font-size:12pt;font-family:'aptos' , sans-serif">This role requires consistent demonstration of ClearBalance’s Core Values: Own the Outcome: Takes full accountability for results, closes loops, and drives issues through resolution rather than just identifying problems. Serve as a primary point of contact for help desk and end-user support, responding to tickets and service requests related to hardware, software, access, printing, mobile devices, and general IT issues.
IT Service Desk Technician Middle Tennessee State UniversityIT Service Desk TechnicianMurfreesboro, TNClery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424. Provides tier 1 level troubleshooting and resolution for technical issues including desktop/laptop hardware and software, mobile devices, peripherals, enterprise applications, network connectivity, cloud services, email systems, and web-based tools.
NewTechnical Support Analyst Conexess Group, LLCTechnical Support AnalystBrentwood, TNThe role requires strong technical knowledge, excellent customer service skills, and the ability to work effectively in a fast-paced environment. The ideal candidate will combine technical expertise with clear communication skills to deliver high-quality IT support services.
Site Systems Analyst J.E. Dunn Construction Group IncSite Systems AnalystNashville, TNContact the various service providers (internet, phone, etc.) to get packages built, estimate costs, and coordinate the installations with internal project teams and external service providers, including low voltage installation. Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
IT Support Technician IVX HealthIT Support TechnicianBrentwood, TNOur commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Network Support – Troubleshoot network connectivity issues, assist in the setup and maintenance of network equipment, and ensure network security.
Systems Engineer Wilson Bank and TrustSystems EngineerTNWhether partnering with local schools to teach the next generation hands-on financial life lessons through School Bank, exploring diverse career paths through our Banker Academy Program, or investing in yourself through our Employee Stock Purchase program, you'll find opportunities tailored to your interests and ambitions while working for WBT. We celebrate achievements through peer-nominated award ceremonies and an interactive digital rewards platform, ensuring employees' contributions are recognized companywide.
System Training Instructor Infostretch CorpSystem Training InstructorNashville, TNApexon brings together distinct core competencies in AI, analytics, app development, cloud, commerce, CX, data, DevOps, IoT, mobile, quality engineering, and UX, along with deep expertise in BFSI, healthcare, and life sciences, helping businesses capitalize on the unlimited opportunities digital offers. This role will support training delivery for DCS staff, providers, help desk teams, and technical support personnel to ensure successful system adoption and operational readiness.
IT Support Specialist VitalsearchgroupIT Support SpecialistNashville, TennesseeThis role supports internal users with account access, healthcare applications, EMR/EHR systems, email, VPN, connectivity, and basic hardware/software issues in a HIPAA-regulated environment. This person should be comfortable supporting both clinical and non-clinical staff, documenting issues clearly, and working in a fast-paced healthcare environment where privacy, accuracy, and responsiveness are important.
FP&A Analyst / System Lead Thorndale PartnersFP&A Analyst / System LeadNashville, TNThis role will do financial analysis work supporting budgeting, forecasting, and management reporting while also serving as the FP&A team's primary point of contact for IBM Planning Analytics system administration, user support, and platform readiness. This role sits within the FP&A analyst team and carries a dual purpose: contributing meaningfully to financial planning, analysis, and reporting cycles while serving as the internal IBM Planning Analytics systems lead for the FP&A function.
Business Systems Operations Coordinator FBMMBusiness Systems Operations CoordinatorNashville, TNFull timeAdminister user access and account maintenance for banking and treasury management platforms, including, but not limited to: CNB Business Suite (CNO), CNB Credit Card (CentreSuite), CNB EasiLink, Pinnacle Online Banking, Regions iTreasury, Studio Online Treasury, Truist One View, and Wells Fargo Vantage. The System Operations (FBMM Toolbox) Coordinator supports the day-to-day administration, maintenance, and coordination of business-critical software platforms, banking portals, payroll systems, and collaboration tools used across FBMM.
Senior Systems Engineer - Active Directory / Azure Ardent HealthSenior Systems Engineer - Active Directory / AzureBrentwood, TennesseeRemotep style="margin:0px">The Senior Systems Engineer - Active Directory / Azure will be part of an experienced team of Systems Engineers who are responsible for securing, maintaining, and monitoring the health of the server environment throughout the enterprise, which encompasses conducting utilization studies and the establishment of fault notification processes, analyzing data to recognize trends and create automated proactive measures to prevent application downtime. Overview: Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access.
Specialist I, Service Desk (IT) DaVita IncSpecialist I, Service Desk (IT)Brentwood, TN$15.50–$21 / hourp>We need the Teammate in this position to solve IT problems in a timely manner, document known issues and solutions, work with project teams to gather product and process knowledge, and escalate (when necessary) to minimize computer downtime for DaVita teammates, partners, and customers. Primarily over-the-phone support and includes email and ServiceHub, IT Technical Support position that includes, but is not limited to, supporting desktop applications and programs, network troubleshooting, and clinical application support.
IT Manager ReveljobsIT ManagerNashville, TennesseeThis role is ideal for a hands-on IT leader with strong healthcare technology knowledge, experience supporting clinical and administrative systems, and the ability to improve system stability, data accuracy, compliance, and user adoption in a fast-paced healthcare environment. This position requires a service-focused leader who can manage priorities, support remote employees, partner with internal stakeholders, and ensure users receive consistent, professional, and high-quality support.
NewHead of IT/Security Whisper AeroHead of IT/SecurityNashville, TennesseeThis person will be responsible for ongoing administration tasks required to support the network, identify any vulnerabilities and threats, implement security measures and mitigations, as well as to comply with reporting requirements of Whisper Aero’s upcoming Department of Defense (DoD) contracts. As Whisper Aero continues to grow and expand, the need for a robust IT network and physical security infrastructure increases to ensure that Whisper Aero’s facilities are secure and compliant with DoD cyber and security requirements.
NewELECTRONIC SECURITY SYSTEMS MANAGER - 06242026-78859 State of TennesseeELECTRONIC SECURITY SYSTEMS MANAGER - 06242026-78859Nashville, TNEducation and Experience: Graduation from an accredited college or university with a bachelor''s degree and five years of experience in one or a combination of the following: software development of industrial automation systems; design or repair of industrial electronics; installation/maintenance of low voltage alarms and camera systems; maintenance of computer and server hardware, desktop and server operating systems, network hardware devices or wireless network devices; or repair of other related system operations problems for computer or security electronic system hardware and operating systems. Substitution of Education for Experience: Graduate coursework in information technology, electronics, software development or other closely related field may substitute for up to one year of the required experience (twenty-four graduate semester hours or a master''s degree is equivalent to one year of experience).