CORE COMPETENCIES:
Strategic Skills:
•Functional and technical skills
•Learning on the fly
•Problem solving Operating Skills:
•Informing
•Time management
•Managing through systems Courage:
•Standing alone Energy and Drive:
•Action oriented
•Drive for results Organizational Positioning Skills:
•Written communication
•Comfort around higher management Personal and Interpersonal Skills:
•Approachability
•Ethics and values
•Integrity and trust
•Understanding others (groups)
EDUCATION and/or EXPERIENCE: High school diploma required, Associate Degree and / or equivalent experience required.
CERTIFICATES, LICENSES, REGISTRATIONS: Not all inclusive, not all required.
•Word, Help: Should be able to seek help with IT staff in order to resolve the complex problems.
•Understands and troubleshoots IT issues the end user is having and resolves with plans to address the root cause of the issue.
•Confers with IT Team on issues and any and all other duties as requested by Management.
SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.