Quality Lead

Heidelberg Engineering

Franklin, Massachusetts

JOB DETAILS
SKILLS
Administrator Documentation, Continuous Improvement, Corrective Action, Cross-Functional, Document Change Management, Document Control, External Audit, FDA (Food and Drug Administration), Leadership, Maintain Compliance, Medical Equipment, Operational Strategy, Operations Management, Performance Analysis, Process Improvement, Product Lifecycle, Quality Management, Regulations, Regulatory Compliance, Regulatory Reports, Risk, Risk Analysis, Risk Management, Scalable System Development, Strategic Planning, Surveillance, Trend Analysis
LOCATION
Franklin, Massachusetts
POSTED
30+ days ago

JOB SUMMARY:

Heidelberg Engineering is seeking an experienced, hands-on Quality Lead to lead and own the company's Quality Management System (QMS) within a regulated medical device environment and establish annual management reviews.

The successful candidate will maintain and ensure compliance of site-specific QMS processes aligned with global QM while actively driving continuous improvement, regulatory readiness, and a culture of quality across the organization.

This position offers a unique opportunity to directly influence compliance strategy, operational excellence, and the future growth of the Quality function.

The successful candidate will closely collaborate with the HE Headquarters in Germany and establish a quality reporting.

KEY RESPONSIBILITIES:

Full QMS Ownership (Strategy + Execution)

  • Own, maintain, and continuously improve the Quality Management System to ensure regulatory compliance and operational effectiveness.
  • Balance strategic oversight with daily hands-on execution of quality activities.
  • Identify systemic risks and gaps, implement corrective strategies, and strengthen compliance infrastructure.
  • Develop quality objectives aligned with business goals and corporate standards.
  • Hands-On Quality Operations.
  • Support complaint handling and investigations in coordination with global HQ. Escalate and support MDR/reportability decisions.
  • Maintain and administer document control, change management, and training systems.
  • Support risk management activities across the product lifecycle.
  • Analyze field performance trends and implement preventive and corrective actions.

Regulatory & Audit Leadership

  • Serve as the primary on-site liaison during FDA inspections in coordination with global regulatory teams.
  • Prepare for, host, and respond to regulatory inspections and external audits.
  • Conduct and facilitate Management Review meetings, providing executive-level quality performance reporting.
  • Support post-market surveillance, regulatory reporting, corrections, removals, and recall strategy development.

Organizational Influence & Strategic Partnership

  • Act as a trusted advisor to senior leadership on regulatory risk, compliance strategy, and quality performance.
  • Drive cross-functional accountability for regulatory compliance and continuous improvement.
  • Promote a strong quality culture across all departments.

Build scalable systems and processes to support future growth of the Quality function.

 

About the Company

H

Heidelberg Engineering

Heidelberg Engineering is a high tech medical device company which designs, manufactures, and distributes diagnostic instruments for eye care professionals. The company’s products are used around the world by ophthalmologists and optometrists to scan patients’ eyes for signs of disease and to assist in the management of patients found to have disease. Early recognition of disease helps to delay and prevent the most common causes of blindness.

Typical diseases which can be recognized and tracked with our technology include glaucoma, age-related macular degeneration, diabetic retinopathy and macular edema associated with cataract surgery. The company’s core technologies include confocal microscopy, scanning lasers and optics, optical coherence tomography and software image analysis.

Heidelberg Engineering is a privately held company, headquartered in Heidelberg, Germany. The company distributes its products through a network of wholly owned subsidiaries and distribution partners in most countries of the world.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Medical Devices and Supplies
FOUNDED
1990
WEBSITE
https://www.heidelbergengineering.com/