Washington, DC30+ days ago
Specialized experience includes performing the following types of duties: processing Electronically Stored Information (ESI) (e.g., PDF files, Word documents, Excel spreadsheets, PowerPoint files, emails, etc.) and prepare it for review or production; performing file manipulation utilizing file manipulation applications such NUIX, IPRO, Everlaw and Relativity; working with native ESI to extract and process ESI stored in computer and other storage devices; providing traceable and reportable chain of custody documentation and accountability for case documentation; consulting with case teams about the optimal technological tools for processing and reviewing data; performing and documenting quality and accuracy checks to ensure accuracy of data loading, manipulation and conversion. Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work until provides, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.