NewOperations Coordinator- Service/Repair (Pensacola) TK Elevator CorporationOperations Coordinator- Service/Repair (Pensacola)Pensacola, FLPerforms research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls. Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
Purchasing Coordinator Lennar HomesPurchasing CoordinatorPensacola, FLFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps) Navy Federal Credit UnionManager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps)Pensacola, FLThe Manager II, Service Desk Systems & Support (Autonomous Incident Management / DexOps) serves as a critical enabler of the organization's transition to a Tier 0 operating model by establishing and leading a structured, outcome-driven approach to incident automation. Through strong cross-functional alignment across Service Desk, Engineering, ServiceNow, and DEX platforms, the role translates telemetry insights into prioritized, high-impact automation initiatives that drive measurable improvements in employee experience and enterprise productivity.
NewEnterprise Systems Engineer 109550 University of West FloridaEnterprise Systems Engineer 109550Pensacola, FL$79,493–$82,000 / yearAt the conclusion of this search, if a non-preference eligible applicant is appointed to the position and you are a preference-eligible applicant and believe that you were not afforded employment preference in accordance with applicable Florida law and regulation, a written complaint requesting an investigation may be submitted to the Florida Department of Veterans' Affairs, Division of Benefits and Assistance, 9500 Bay Pines Blvd., Supports the management and operation of enterprise endpoint technologies, including Microsoft Intune, Microsoft Configuration Manager (formerly SCCM), Jamf, Active Directory, patch management, software deployment, and other endpoint management solutions.
Information Technology Business Analyst - Information Technology Department Escambia County Solid WasteInformation Technology Business Analyst - Information Technology DepartmentPensacola, FLMinimum Qualification Requirements: Training and Experience: Bachelor's Degree in Computer Information Systems, Business, Management Information Systems, or related field, and 2 years' experience in computer application development, systems administration, network applications or PC support; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Systems Architecture Analyst, Mid Booz Allen HamiltonSystems Architecture Analyst, MidPensacola, FloridaWorking with your team of architects, business analysts, and project managers and alongside software developers and product owners, you’ll identify clients’ business activities, gather software capabilities, and develop architecture documents. Onsite : If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.
Spectrum Resorts Senior IT Systems Administrator Spectrum ResortsSpectrum Resorts Senior IT Systems AdministratorGulf Shores, Alabama$65,000–$70,000 / yearThis role serves as the primary technical lead, ensuring the reliability, availability, and security of resort technology while leading infrastructure projects, supporting business-critical systems, supervising technical staff, and coordinating vendor relationships. SENIOR INFORMATION TECHNOLOGY SYSTEMS ADMINISTRATOR Summary: The Senior IT Systems Administrator is responsible for the day-to-day administration, maintenance, security, and continuous improvement of technology systems supporting Spectrum Resorts' operations across multiple properties.
Manager - Epic Inpatient Clinical Applications Baptist Health CareManager - Epic Inpatient Clinical ApplicationsPensacola, FloridaManages team members, which includes orientation, development and evaluation of team members, and monitoring the provision of delivering quality services. Supports change adoption by ensuring Epic solutions align with real world inpatient clinical workflows.
Senior Manager, Product & Innovation Jones Lang LaSalle IncSenior Manager, Product & InnovationPensacola, FLRemote$155,000–$165,000 / yearIn this role, you will lead a small, high-leverage team that builds internal software products for the account: applications that make maintenance technicians' and managers' jobs easier, tools that improve work order quality and safety outcomes, and AI-driven workflows that remove administrative burden from our operations, HR, and recruiting teams. We are looking for someone who has led maintenance and reliability teams in the field-who has run a shift, owned a PM program, sat through a safety review, and been accountable for uptime-and who also has the hands-on engineering ability to design, build, and scale software on AWS.
Assistant Store Manager AYR WellnessAssistant Store ManagerMary Esther, FLRelationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Automated Distribution Systems Operator Buffalo Rock CoAutomated Distribution Systems OperatorMilton, FLThe Distribution System Operator is responsible for keeping a continuous flow of products through the RAPTOR system and being able to facilitate orders and complete replenishment tasks, verifying the correct product cases passing through the sequence checks and solving alarms or jams across the conveyors. Comply with all Lockout/Tagout (LOTO) procedures to ensure the safe isolation of hazardous energy sources before performing maintenance, servicing, cleaning, or repair of equipment.
Manager - Epic Ancillary Clinical Applications Baptist Health CareManager - Epic Ancillary Clinical ApplicationsPensacola, FLCandidates must be willing and able to accommodate the demands associated with these activities, which may include: Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network.
Senior Project Manager StratAcuity Staffing Partners IncSenior Project ManagerPensacola, FLRemote$65–$84 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Senior Manager, Product & Innovation JLLSenior Manager, Product & InnovationPensacola, FLRemote$155,000–$165,000 / yearIn this role, you will lead a small, high-leverage team that builds internal software products for the account: applications that make maintenance technicians' and managers' jobs easier, tools that improve work order quality and safety outcomes, and AI-driven workflows that remove administrative burden from our operations, HR, and recruiting teams. We are looking for someone who has led maintenance and reliability teams in the field-who has run a shift, owned a PM program, sat through a safety review, and been accountable for uptime-and who also has the hands-on engineering ability to design, build, and scale software on AWS.
Manager - Epic Business Intelligence Baptist Health CareManager - Epic Business IntelligencePensacola, FLEpic certification in Cogito, Caboodle, Clarity Data Model or Cogito Tools Administration and/or ability to attain Epic certification(s) in assigned module(s) within a defined timeframe determined at time of hire, required. Candidates must be willing and able to accommodate the demands associated with these activities, which may include: Working additional hours outside of regularly scheduled business hours, including evenings and weekends, as project needs dictate.
Information Technology Senior Network Engineer-IT Escambia County Solid WasteInformation Technology Senior Network Engineer-ITPensacola, FLExperience working with common networking features and protocols such as: spanning tree, ARP, CDP, EIGRP, RIP, OSPF, BGP, VTP, Etherchannel, 802.1Q trunking, MLS, HSRP, QoS, multicast, 802.11, IPsec, RADIUS/TACACS+, SNMP, and MPLS services. All Escambia County BCC employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.
Manager I, Mainframe Engineering Navy Federal Credit UnionManager I, Mainframe EngineeringPensacola, FLThe manager supports engineers at all experience levels by fostering professional growth, enabling senior technical staff to maximize their impact, and creating opportunities for the team to solve complex problems and deliver measurable business outcomes. In partnership with technology leaders, business stakeholders, vendors, and auditors, this role helps drive operational excellence, risk management, platform modernization, and continuous improvement across the mainframe infrastructure hosting service portfolio.
NewManager - Epic Hospital & Professional Billing Applications Baptist Health CareManager - Epic Hospital & Professional Billing ApplicationsPensacola, FloridaThe Manager - Epic Hospital & Professional Billing Applications is responsible for the leadership, coordination, and oversight of Epic-related billing application systems across the organization. Supports revenue cycle workflows by ensuring Epic system capabilities align with operational requirements without owning operational outcomes.
NewManager - Epic Ambulatory Clinical Applications Baptist Health CareManager - Epic Ambulatory Clinical ApplicationsPensacola, FloridaManages team members, which includes orientation, development and evaluation of team members, and monitoring the provision of delivering quality services. Supports change adoption by ensuring Epic solutions align with real world outpatient clinical workflows.
NewManager - Epic Patient Experience Baptist Health CareManager - Epic Patient ExperiencePensacola, FloridaEnsures effective incident troubleshooting, root cause analysis, and long-term resolution of system issues impacting scheduling, registration, and access processes. Collaborates with other Epic Application Managers (e.g., Resolute HB/PB, HIM, clinical systems) to ensure end-to-end workflow integration from scheduling through billing.
NewManager - Epic Clinical Readiness Baptist Health CareManager - Epic Clinical ReadinessPensacola, Floridarelated clinical end user education across the organization, including training programs, instructional design, clinical readiness activities, super user programs, and adoption support. Collaborates closely with Epic Application Managers (Inpatient, Outpatient, Ancillary) to ensure alignment between build, workflows, and training.
NewManager - Epic User Readiness Baptist Health CareManager - Epic User ReadinessPensacola, Floridarelated clinical end user education across the organization, including training programs, instructional design, clinical readiness activities, super user programs, and adoption support. Collaborates closely with Epic Application Managers (Inpatient, Outpatient, Ancillary) to ensure alignment between build, workflows, and training.
Associate Program Manager StratAcuity Staffing Partners IncAssociate Program ManagerPensacola, FL$25–$31 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewManager II, Internal Communications Navy Federal Credit UnionManager II, Internal CommunicationsPensacola, FLYou will establish the frameworks, processes and capabilities that enable effective communication across the enterprise, while partnering with senior leaders to guide communication strategy, support executive and change initiatives and strengthen audience engagement. The Manager II, Internal Communications (Communications Strategy & Operations) leads the strategy, operations, governance, technology, analytics, channels and team that power enterprise employee communications.
Fp&A Manufacturing Manager PBI-Gordon CompaniesFp&A Manufacturing ManagerPensacola, FLLead assigned annual operating plan, budget development, quarterly forecast updates, and long-range planning workstreams for designated departments or subsidiary areas, including coordinating timelines, aligning assumptions, challenging inputs, consolidating financial plans, and preparing leadership-ready materials for Senior Manager review and broader FP&A integration. Conduct capital planning and investment analysis by preparing and evaluating business cases, return analyses, sensitivity testing, scenario modeling, and post-investment performance tracking for strategic initiatives, major projects, acquisitions, or other significant uses of capital, supporting Senior Manager review and final leadership alignment.
NewManager - Epic Revenue Cycle Readiness Baptist Health CareManager - Epic Revenue Cycle ReadinessPensacola, FloridaEnsures timely development and delivery of role-based Epic curriculum (front desk, patient access, HIM, coding, billing, and finance teams). Manages team members, which includes orientation, development and evaluation of team members, and monitoring the provision of delivering quality services.
Manager - Epic IT Service Delivery & Interoperability Baptist Health CareManager - Epic IT Service Delivery & InteroperabilityPensacola, FloridaOversees the design, development, and deployment of custom IT services, APIs, automations, and integration solutions supporting Epic and enterprise systems. Enables enterprise data strategy by delivering reliable, scalable data integration and service solutions for Cogito and analytics teams.
Personal Lines Account Manager GpacPersonal Lines Account ManagerNavarre, FL60000–85000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. My name is Danielle Lesefske and I look forward to discussing your career aspirations for a future role as a Personal Lines Account Manager .
Senior Technical Product Manager (US Based Remote Working Options Available) AmetrisSenior Technical Product Manager (US Based Remote Working Options Available)Pensacola, FloridaRemoteBy pioneering objective digital endpoints in therapeutic areas like CNS, neuromuscular, and respiratory diseases, we empower global research teams to run smarter trials, reduce patient burden, and accelerate life-saving therapeutic innovation. Cross-Functional Collaboration: Partner closely with Data Science, Firmware/Hardware Engineering, and Cloud Software teams to safely scale data handling from raw wearable sensor outputs to regulatory-compliant digital endpoints.
Manager - Inpatient Pharmacy Operations Baptist Health CareManager - Inpatient Pharmacy OperationsPensacola, FLIs responsible for the department's operational excellence and ensures that the department delivers quality services as well as being responsible for the fiscal management of the pharmacy department by ensuring the proper utilization of the organization''s financial resources. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network.
Assistant Store Manager Ayr Wellness IncAssistant Store ManagerMary Esther, FLRelationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Customer Obsessed AYR: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation.
Construction Project Manager - Federal GpacConstruction Project Manager - FederalPensacola, FL100000–225000A nationally recognized General Contractor is seeking an experienced Project Manager to lead complex federal construction projects across the U.S. This is an opportunity to join a builder known for delivering critical work for agencies such as USACE, NAVFAC, DOD, and other federal clients — with the resources, systems, and leadership support to do the job right. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
Business Development and Relationship Manager - Gallo Mechanical Services Gallo Mechanical LLCBusiness Development and Relationship Manager - Gallo Mechanical ServicesPensacola, FLGathers and reports to management, information regarding the company, competitors, pricing, products and current and future market trends as well as assists management and vendors in planning, tracking and implementing sales strategies and developing new markets. Meets established sales quotas and revenue goals by selling, marketing, and promoting services to new customers and additional sales to existing customers.
Manager - Epic Technical Baptist Health CareManager - Epic TechnicalPensacola, FLThis role is ideally suited for an organized, detail-oriented leader with strong project management skills and a solid technical background, including a broad understanding of enterprise infrastructure and support teams such as servers, storage, network, and desktop services. The Manager participates in project scope discussions and serves as the central point of accountability for technical planning, decision making, and execution.
NewManufacturing Manager 1 - Material Plan & Execution GE Vernova IncManufacturing Manager 1 - Material Plan & ExecutionPensacola, FL$91,700–$152,700 / yearGE Vernova Inc. or its affiliates (collectively or individually, "GE Vernova") sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. Great manufacturing doesn''t happen by accident - it happens when the right materials arrive at the right time, production schedules are built on solid plans, and a team is empowered to execute with precision.
Guest Care Manager Brett/Robinson OpeningsGuest Care ManagerOrange Beach, AlabamaProvide hands-on support for Service Desk operations as needed, including guest check-in and check-out, key control, reservations, and payment processing to ensure uninterrupted service. Serve as a professional representative of Brett/Robinson, demonstrating courtesy, tact, discretion, and hospitality in all interactions with guests, owners, employees, and community partners.
Manager - Patient Access Emergency Department Baptist Health CareManager - Patient Access Emergency DepartmentPensacola, FloridaThe manager is responsible for maintaining all personnel aspects of the Emergency Department, outpatient access departments of Gulf Breeze Hospital, and Baptist Medical Park Nine Mile, Baptist Medical Park Navarre, and Baptist Medical Park Airport. The organization includesthree hospitals, four medical parks,Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network.
Development Manager / Technical Lead for Engineering Consultant Moffatt & NicholDevelopment Manager / Technical Lead for Engineering ConsultantPensacola, FLThe firm provides clients worldwide with customized service and a level of excellence that have become the firm's hallmark in several primary practice areas - ports and harbors; coastal, environmental and water resources; urban waterfronts and marinas; transportation, bridges and rail; inspection and rehabilitation; and energy. As part of the IT Group, the Development Manager / Technical Lead is a highly experienced technical leader and working manager responsible for leading and empowering the development team to deliver high-quality software solutions that align with the firm's objectives.
RN - Case Manager Baptist Health CareRN - Case ManagerPensacola, FloridaThe Case Manager is responsible for discharge planning, and care coordination to facilitate the delivery of quality health care and assists in the identification of appropriate utilization of resources across the continuum of care. This is an autonomous role that coordinates, negotiates, procures services, and resources for, and manages the care of patients throughout the continuum of care, which includes arranging post-acute services.
Assistant Store Manager - Coast (Relocation Required) America's Thrift StoresAssistant Store Manager - Coast (Relocation Required)Foley, ALThe ASMB must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit and loss, identification of high-quality donated items, loss prevention, product quality control, product pricing, and building community rapport with an emphasis on customer relations. ASMBs are responsible for partnering with their District Manager and Store Leadership Team to meet financial goals to generate the revenue and donations necessary to support the mission, operations and community programs provided by ATS.
Event Manager LegendsEvent ManagerPensacola, FLOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. This includes but is not limited to artist riders, contracts with supporting documentation, diagrams, capacity manifests, equipment orders/invoices, inventory sheets, production notes, event fact sheets, staffing calls and invoices with deployment maps, Event EAP's and SOP's, incident and accident reports, ejection notices and arrests, MOD and After-Action Reports.
Manager - Clinic Practice I - Rheumatology Baptist Health CareManager - Clinic Practice I - RheumatologyPensacola, FloridaThe Practice Manager is responsible for managing all assigned personnel within an office setting, which includes interviewing, hiring, orientation, development and performance of personnel, and monitoring the delivery of quality services. The Practice Manager is the leader for the practice and is responsible for all daily practice operations, including but not limited to, patient satisfaction, practice budget, staff schedules, patient flow, and compliance.
Assistant Store Manager Crocs IncAssistant Store ManagerFoley, AL$19–$24.50 / hourOversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities. Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs.
Event Manager Legends Hospitality, LLCEvent ManagerPensacola, FLOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. This includes but is not limited to artist riders, contracts with supporting documentation, diagrams, capacity manifests, equipment orders/invoices, inventory sheets, production notes, event fact sheets, staffing calls and invoices with deployment maps, Event EAP's and SOP's, incident and accident reports, ejection notices and arrests, MOD and After-Action Reports.
Health Information Operations Supervisor Datavant LLCHealth Information Operations SupervisorPensacola, FL$21.25–$25.13 / hourGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
Commercial Deposit Relationship Manager Hancock Whitney CorpCommercial Deposit Relationship ManagerPensacola, FLImplements a disciplined contact schedule to promote client satisfaction, retain existing clients, and attract long-term profitable customer relationships and become the clients trusted financial partner through needs-based solutions. This role serves as the primary relationship owner for deposit focused clients and partners closely with Treasury Management Specialists to recommend and deliver cash management solutions.
Manager - Clinic Practice II - Family Medicine/Walk-In Care - BMP Pace Baptist Health CareManager - Clinic Practice II - Family Medicine/Walk-In Care - BMP PacePace, FloridaThe Practice Manager II is responsible for managing all assigned personnel within an office setting, which includes interviewing, hiring, orientation, development and performance of personnel, and monitoring the delivery of quality services. The Practice Manager II is the leader for the practice and is responsible for all daily practice operations, including but not limited to, patient satisfaction, practice budget, staff schedules, patient flow, and compliance.
Manager - Clinic Practice II - Gastroenterology Baptist Health CareManager - Clinic Practice II - GastroenterologyPensacola, FloridaThe Practice Manager II is responsible for managing all assigned personnel within an office setting, which includes interviewing, hiring, orientation, development and performance of personnel, and monitoring the delivery of quality services. The Practice Manager II is the leader for the practice and is responsible for all daily practice operations, including but not limited to, patient satisfaction, practice budget, staff schedules, patient flow, and compliance.
Manager - Service Line Strategy & Operations Baptist Health CareManager - Service Line Strategy & OperationsPensacola, FloridaLeads and coordinates service line market assessments, volume analyses, business planning, and financial evaluations to support new programs, service expansions, and performance improvement efforts [GO1.1]across multiple departments, including operations, nursing, physician practices, finance, marketing, and support services. The role works collaboratively with physicians, administrative leaders, nursing, operations, finance, business development, and ancillary departments to identify opportunities for improved performance, implement solutions, and monitor results.
Pharmacy Manager Walgreen CoPharmacy ManagerFoley, AL$67.05–$90.55 / hourWalgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).