NewClinisys Sunquest LIS Application Senior Analyst 6403728 Accenture PlcClinisys Sunquest LIS Application Senior Analyst 6403728Raleigh, NCIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Job Description: Sunquest Information System (LIS) Analyst will bring experience managing applications, with a strong background in managing day-to-day operations, client stakeholder relationships, and collaboration with offshore teams.
NewSr. Project Management Analyst MaximusSr. Project Management AnalystRaleigh, NCRemoteThis role will provide critical support for PMO governance, schedule coordination, deliverable management Risks, Action Items, Issues, and Decisions (RAID) management, executive reporting, communications management, organizational change management activities, and meeting facilitation. This individual will work closely with program leadership, project managers, vendors, and stakeholder groups to ensure project information is accurate, actionable, and effectively communicated across all levels of the organization.
Sr. Security Trust & Assurance Analyst Lucid Software IncSr. Security Trust & Assurance AnalystRaleigh, NCExperience in information security management: At least 1 year of working experience with information security management systems, including risk assessment, threat management, and incident response. Security Analyst who will help handle and manage security requirements, monitor our compliance with ISO27001 & SOC 2 and be the person to talk to our customers and respond to all vendor security questionnaires.
Specialist IS Business Systems Analyst Amgen IncSpecialist IS Business Systems AnalystHolly Springs, NCIn addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients.
Legal Content Analyst RELX Group plcLegal Content AnalystNorth Carolina, NC$53,900–$89,800 / yearOur company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. Working across legal, operations, technology, vendor management, and product teams, this role helps drive content expansion, operational excellence, automation initiatives, and continuous improvement.
NewSenior Compensation Analyst United Therapeutics CorpSenior Compensation AnalystNC$101,000–$135,000 / yearIn addition, the Senior Compensation Analyst supports compensation operations and initiatives, including system maintenance and optimization activities, compensation survey participation, delivery of compensation education, and participation in departmental projects. We believe an unlimited supply of tolerable, transplantable organs will eliminate the transplant waiting list and cure end-stage organ diseases for which transplant is not currently an option.
Market & Economic Research Analyst I First Citizens BancShares IncMarket & Economic Research Analyst IRaleigh, NCBachelor''s Degree and 2 years of experience in Investment Research in the Financial Services Industry OR High School Diploma or GED and 6 years of experience in Investment Research in the Financial Services Industry. From banking and lending to investments, insurance, and wealth planning, the First Citizens Wealth team provides comprehensive solutions backed by trusted expertise.
Energy Analyst (Data Support) Honeywell International IncEnergy Analyst (Data Support)Raleigh, NC$72,600–$95,000 / yearAs a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets.
Senior Business Systems Analyst Blue Shield of North CarolinaSenior Business Systems AnalystDurham, North CarolinaThe ideal candidate will have direct experience managing monthly HEDIS data loads, data quality validation, production support, vendor data integration, and cross-functional delivery of HEDIS initiatives in partnership with ETL and Data Engineering teams. Demonstrate deep knowledge of the monthly HEDIS data load lifecycle, including claims, enrollment, pharmacy, provider, laboratory, EMR, supplemental, and vendor data ingestion processes, and ensure successful execution of monthly, quarterly, and annual production schedules.
Lead Analyst, Financial Planning & Analysis United Therapeutics CorporationLead Analyst, Financial Planning & AnalysisRaleigh, NCPartner cross-functionally with commercial, manufacturing, and accounting teams to align revenue and inventory forecasting assumptions, methodologies, and business drivers, ensuring accurate and integrated forecasting of income statement, balance sheet, and cash flow projections. Support the development, analysis, and continuous improvement of various product, net revenue, and inventory forecasts through financial modeling and scenario analysis, translating key drivers into actionable insights that support strategic planning, decision-making, and financial performance management.
Inventory Analyst Belcan LLCInventory AnalystCary, NCThis role will be responsible for investigating inventory discrepancies, performing data analysis, maintaining reporting, and collaborating with internal and external stakeholders to ensure accurate inventory records within Microsoft Dynamics 365 (D365). Position Summary: We are seeking a detail-oriented and analytical Inventory Analyst to support inventory accuracy and reconciliation efforts across multiple sites and third-party logistics (3PL) partners.
Security Analyst II Lucid Software IncSecurity Analyst IIRaleigh, NCAt Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. Responsibilities: Identify and report on possible security risks identified from third party vendor assessments, vulnerability scans, and internal risk discussions.
Project Analyst I HNTB CorpProject Analyst IRaleigh, NCThe Project Analyst acts as the primary financial advisor throughout the project lifecycle, ensuring success in areas such as contracting, compensation and payment terms, workplan/project management system alignment, budgets, cost controls, revenue recognition, and cash and invoice management. Developing data analysis skills, able to accurately store, interpret, and present data using tools such as Excel, HNTB's enterprise reporting system, and HNTB's project management system.
Sr Project Management Analyst Motorola Solutions IncSr Project Management AnalystNorth Carolina, NC$105,000–$120,000 / yearBachelors Degree OR 5+ years of experience in one of the following: LMR, RF Systems, Data Analytics, Quality, Reporting, Motorola equipment, Telecommunications, Public Safety, Engineering, Networking P25, WAVE VoIP, or Military experience. Cross-Functional Collaboration: Partner with Supply Chain, Product Groups, Sales, and Deployment teams to drive unified resolutions for quality issues.
Strategic Insights Analyst Lenovo Group LtdStrategic Insights AnalystMorrisville, NCThis strategy is delivered through the Group's commitment to world-class innovation and a full-stack AI portfolio, including devices (PCs, workstations, smartphones, tablets, accessories), infrastructure solutions (server, storage, edge, high performance computing and software defined infrastructure), as well as software, solutions, and services. With a global footprint spanning 21 research and development locations in 11 markets, and a global supply chain including more than 30 manufacturing sites across 10 markets, Lenovo is widely recognized for its operational excellence, including ranking #8 in the Gartner Supply Chain Top 25.
Digital Transformation Business Process Design Analyst - Global Supply Chain Development and Optimization Lenovo Group LtdDigital Transformation Business Process Design Analyst - Global Supply Chain Development and OptimizationMorrisville, NC$90,000–$120,000 / yearFocused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact.
QSight Supply Chain Operations Analyst Owens & MinorQSight Supply Chain Operations AnalystRaleigh, North CarolinaOwens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve.
Lead Lean Six Sigma Black Belt Analyst State Employees' Credit UnionLead Lean Six Sigma Black Belt AnalystRaleigh, North CarolinaRemoteThe lead will play a key role identifying OPEX opportunities, developing improvement roadmaps tied to organizational strategy and goals, and leading improvement initiatives that deliver tangible business value and operational excellence. Position Overview: The Lead Lean Six Sigma Black Belt Analyst is a highly skilled and experienced professional who plays a crucial role in driving operational excellence across the Credit Union.
Senior Business Resiliency Analyst State Employees' Credit UnionSenior Business Resiliency AnalystRaleigh, North CarolinaThe successful candidate will need to support the overarching operational risk efforts to ensure that business services and capabilities remain operational, planned recovery efforts meet business expectations, appropriate communications to stakeholders are conducted, and financial and reputation loss is minimized. The program’s objective is to support business efforts to identify business processes, document process details, and establish recovery strategies to facilitate the restoration of operations following an impacting event that may result in a business process disruption.
Business Analyst, Sales Operations Motorola Solutions IncBusiness Analyst, Sales OperationsNC$75,000–$85,000 / yearIn close collaboration with the Digital Product Owner and Sales Process and Tech Manager, you will facilitate the intake process by pre-vetting requests, resolving functional ambiguities, and creating structured Jira Stories for approved workstreams. As a Business Analyst within our VS&A Sales Operations Team, you will act as the operational engine of our delivery lifecycle, bridging the gap between initial intake, requirements grooming, and delivery logistics.
Senior Business Analyst - Salesforce Technology & Business Systems Motorola Solutions IncSenior Business Analyst - Salesforce Technology & Business SystemsNC$90,000–$100,000 / yearThis high-impact role focuses heavily on Salesforce solutioning and user acceptance testing (UAT) validation, maintaining an end-to-end understanding of how platform changes impact downstream systems like Salesforce CPQ and other integrated tools. Partnering with Sales, Finance, IT, and Product, you will lead digital transformation initiatives, including enterprise integrations and scalable Salesforce solutions.
Confluence Business Analyst GlobalchannelmanagementConfluence Business AnalystRaleigh, North CarolinaIdentify and document the requirements for a case and incident management system to meet internal needs, lead the process to identify systems that meet those criteria, lead the onboarding and implementation of the system, and transfer of legacy case and incident data into the new system. Document requirements for a case management system, identify systems that meet those criteria, lead the onboarding, migrate legacy data into new system.
Treasury Sales Analyst Truist Financial CorpTreasury Sales AnalystRaleigh, NC$65,000–$95,000 / yearGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Support the pitch, negotiation and close stages of the sales process by creating pricing proformas, disclosing pricing to clients, commercial card document preparation, RFP submissions, digital and product demos, and having a deep understanding of product offerings.
Senior FP&A Analyst CData SoftwareSenior FP&A AnalystChapel Hill, North CarolinaLeverage AI tools and technologies (including large language models, AI-assisted analytics, and automation platforms) to enhance the speed, depth, and quality of financial analysis; contribute to the development of AI-powered FP&A workflows, reporting automation, and scalable processes that improve productivity across the finance team. Partner closely with the Finance and Accounting team to assess actuals versus budget and forecast targets; take a lead role in variance analysis, synthesizing key drivers of performance, and incorporating findings into updated financial forecasts and management commentary.
Lead IT Analyst Integrated Resources, IncLead IT AnalystRaleigh, North CarolinaContractorJob DescriptionAs a member of the IT Quality & Regulatory Compliance team, the Lead IT Analyst Regulatory Compliance helps to define, plan, and perform duties that support major system development life cycle activities, including validation review and change control approval of IT systems. Principal Duties & Responsibilities:Approve system life cycle deliverables and activities to ensure that regulations, protocols, procedures, and methodologies are followed, and that appropriate and complete documentation is captured and reported to support validation activities.
NewSenior Financial Analyst, Remote Aledade IncSenior Financial Analyst, RemoteDurham, NCRemoteWe were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members: Flexible work schedules and the ability to work remotely are available for many roles.
Capital Sales and Services - Lifecycle Contract Analyst Siemens HealthineersCapital Sales and Services - Lifecycle Contract AnalystCary, North CarolinaDigitalization is increasingly transforming the way our customer contracts are administered, with robotic process automation (RPA) streamlining operations, interpreting applications for processing transactions, manipulating data, triggering responses, and communicating with other systems. Build relationships with internal customers such as Sales Reps, Regional Service Managers; Performance Controlling; Service and Sales Executives to effectively manage assigned territory.
Cyber Threat Intelligence Analyst Infosys LtdCyber Threat Intelligence AnalystRaleigh, NCThe analyst will develop detection rules, correlation logic, and automated alerts within SIEM, SOAR, EDR, and threat intelligence platforms based on indicators of compromise (IOCs), tactics, techniques, and procedures (TTPs), and adversary behavioral patterns mapped to the MITRE ATT&CK framework. 150817BRArizona, Connecticut, Indiana, North Carolina, Rhode Island, TexasUSAInfosys Limited Infrastructure Consultant 2ITL USA Hartford, CT, Indianapolis, IN, Providence, RI, Raleigh, NC, Richardson, TX, Tempe, AZCyber Threat Intelligence Analyst.
Financial Analyst II - Department of Surgery (Academic Funds) UNC HealthFinancial Analyst II - Department of Surgery (Academic Funds)Chapel Hill, NC$26.85–$38.61 / hourSummary: In conjunction with the Finance Manager, participates in the preparation of budgets, financial statements, statistical reports, cost analyses, and other financial information, including reviewing budget requests and recommending changes to achieve goals and objectives for assigned entity for the Department of Surgery - specifically Academic Funds. Maintain communication with assigned department managers and administrative staff in the preparation and analysis of financial reports, to provide information and to resolve problems concerning variances from approved budget.
NewBoard Certified Behavior Analyst (BCBA) - Hybrid Butterfly EffectsBoard Certified Behavior Analyst (BCBA) - HybridRaleigh, NC$90,000–$100,000 / yearFull timeJoin Butterfly Effects - Where BCBAs LeadBoard Certified Behavior Analyst (BCBA)Hybrid In Home Client Support in Raleigh to Apex, NCCompensation Package + Sign-on BonusFlexible Hours Are you a passionate BCBA seeking a rewarding career where your expertise drives real, lasting change for children with autism spectrum disorder? Here is what your total package looks like:Base Salary: $90,000 - $100,000Performance Bonus: Quarterly incentives up to $12,000 annuallyTotal Potential: Up to $112,000Sign-on Bonus: $5,000-$10,000 sign-on bonus in addition to compensation package offered!
Sr IT Compliance Analyst Novo Nordisk ASSr IT Compliance AnalystClayton, NCOur newer Active Pharmaceutical Ingredients (API) facility in Clayton, NC sits on 825,000 square-feet of state-of-the-art equipment, and houses the Fermentation, Recovery and Purification in the production of ingredients for Novo Nordisk's innovative oral products. Ensures governance and continuous improvement as an enabler supporting product quality, patient safety, and data integrity and contributes to the organizations goals of improving the lives of people with chronic diseases.
Epic Certified Willow Home Infusion Analyst 6340181 Accenture PlcEpic Certified Willow Home Infusion Analyst 6340181Raleigh, NCIn addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. Job Description: The Epic Certified Willow Home Infusion Analyst serves as the SME and technical lead for home infusion pharmacy workflows within Epic, supporting the continuum of care from hospital discharge through home-based infusion therapy.
SAP Lead Solution Analyst Wolfspeed IncSAP Lead Solution AnalystDurham, NCThe SAP Lead Solution Analyst will be accountable for bridging business needs with SAP technical solutions, creating blueprints, ensuring seamless cross functional solution interoperability and ensuring system integration to help streamline business processes. Work with functional L3 leads to perform fit-gap analysis and define functional specifications (FSTs) for custom developments (RICEFWs: Reports, Interfaces, Conversions, Enhancements, Forms, Workflows).
Cyber Security Analyst II First Citizens BancShares IncCyber Security Analyst IIRaleigh, NCRemoteBenefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. Security Review - Monitors and evaluates security incidents, system alerts, audit events, and other activity for potential threats against the Bank''s networks and systems.
Decision Support Lead Analyst RELX Group plcDecision Support Lead AnalystRaleigh, NC$71,500–$119,100 / yearOur company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world.
Sr Financial Analyst, GTM Finance Couchbase IncSr Financial Analyst, GTM FinanceRaleigh, NCWe have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. Consumption Model Tracking: Maintain accurate tracking of usage-based ARR dynamics, including how consumption revenue affects ARR recognition, NRR calculations, and pipeline conversion.
Sr Financial Analyst, GTM Finance CouchbaseSr Financial Analyst, GTM FinanceRaleigh, NCWe have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. Consumption Model Tracking: Maintain accurate tracking of usage-based ARR dynamics, including how consumption revenue affects ARR recognition, NRR calculations, and pipeline conversion.
Reseller Operations Analyst II Lucid Software Inc.Reseller Operations Analyst IIRaleigh, NCMaintain and protect the integrity of partner data in Salesforce, ensuring core systems provide a reliable source of truth for leadership decision-making. Responsibilities: Partner with Revenue Operations to design, document, and automate channel workflows, and train sales executives on these processes to ensure a seamless end-customer experience.
IT Service Desk Analyst - Level 1 BelcanIT Service Desk Analyst - Level 1Raleigh, NCJob Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1 Job Description: * 2-year degree some certs like a+ are a plus * Some enterprise experience 2-4 years * Need to have worked in a VDI environment (where thin machines were heavily used) bonus points for AVD * Familiar with Azure and Intune * Worked in companies that had many locations 100+ and they are used to troubleshooting local network issues and backup internet issues The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. * Interfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as necessary.
Quality Assurance Analyst Zp Group LlcQuality Assurance AnalystDurham, NC$100,000–$125,000 / yearThe Quality Assurance Analyst role is ideal for an experienced testing professional with a strong background in software testing methodologies, defect management, and Agile development environments. Responsibilities of the Quality Assurance Analyst: Design, develop, and execute comprehensive test plans, test cases, and test scripts for software applications.
Business Analyst III - IT Technical Writer (Hybrid) First Citizens BancShares IncBusiness Analyst III - IT Technical Writer (Hybrid)Raleigh, NCProcess Improvement: Develop documentation strategies to achieve corporate goals and identify opportunities to enhance documentation processes and implement improvements to increase efficiency and effectiveness. Collaboration: Work closely with subject matter experts, compliance officers, and other stakeholders to gather information and ensure that documentation accurately reflects current practices and requirements.
NewBusiness Analyst Senior Manager, DT&I BDO USA PCBusiness Analyst Senior Manager, DT&IRaleigh, NC$125,000–$175,000 / yearSupports collaboration with firm markets or geographies to help Tax business line teams provide tax solutions to clients and contributes to the firm by aiding in the development or enhancement of internal tax solutions, or by assisting in consulting and training on current internal tax processes, technologies, and applications. Works with key stakeholders to support the identification of areas for process and communication improvement, including collaboration with departments such as Tax Leadership, People Operations, National Tax Administration, Marketing, Finance, Information Technology, and Office of Tax Quality and Risk Management.
Capabilities & Insights Analytics Senior Analyst - Healthcare McKinsey & Co IncCapabilities & Insights Analytics Senior Analyst - HealthcareRaleigh, NCOur practice is organized around domains that house intellectual property and expert practitioners, Centers of Excellence (CoE), and cross-functional special teams working to bring a distinctive approach to our clients in practice priority areas like digital and analytics. By collecting and analyzing data and information found in databases such as VRDC (CMS Virtual Research Data Center), you will assemble analytical analyses and counsel consultants and clients on the scope of the business and economic trends for solving client problems at hand.
Senior Analyst - Marketing Insights (Hybrid - Durham, NC) The American Institute of Certified Public AccountantsSenior Analyst - Marketing Insights (Hybrid - Durham, NC)Durham, NC$61,000–$87,000 / yearWe are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
Private Equity Analyst Selby Jennings LtdPrivate Equity AnalystRaleigh, NCLastly, with a broad approach across the technology sector, the team is set to close on their next fund in the coming months and needs a private equity analyst to come in and assist with deal flow. The private equity analyst will play a critical role in evaluating new investment opportunities, executing transactions, and supporting the growth of portfolio companies.
Sr. Workday HRIS Reporting Analyst Martin Marietta Materials IncSr. Workday HRIS Reporting AnalystRALEIGH, NCWorkday HRIS Reporting Analyst collaborates with HR and Management to identify appropriate enhancements, modifications, and corrections to all HR-related technology for process improvement and collaborates with IT and system vendors on implementing the changes and enhancements. Workday HRIS Reporting Analyst is responsible for the administration, maintenance, and optimization of the Workday Human Resources Information System (HRIS) as it relates to Workday Reporting and Workday Prism Analytics.
HCS Compliance Analyst II - Hospital Compliance UNC HealthHCS Compliance Analyst II - Hospital ComplianceMorrisville, NC$31.04–$44.62 / hourThis position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Under the supervision and direction of Compliance Program leadership, the HCS Compliance Analyst II implements the essential elements of UNC Health's systemwide Compliance Program, such as conducting audits, monitoring ongoing risks to the organization, training and educating teammates, completing investigations of potential misconduct, and providing such other professional services as directed.
Duke Capital Partners - Financial Management Analyst I Duke UniversityDuke Capital Partners - Financial Management Analyst IDurham, NC$61,026–$88,434 / yearThe mission of Duke Capital Partners (DCP) is to support the global Duke entrepreneurial community with an investment platform and co-investment fund that engages and leverages the power of the global Duke network. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members.
Service Desk Analyst Dillon Supply Co IncService Desk AnalystRaleigh, NCThe successful candidate will provide frontline technical support, resolve common IT issues, log and manage support tickets, and escalate complex problems when needed. Remotely connect and manage end-user devices via ScreenConnect, ManageEngine Desktop Central, or Microsoft Intune.
Salesforce Systems Analyst Pepsi Bottling VenturesSalesforce Systems AnalystRaleigh, North CarolinaConfigure/code technology systems and ensure appropriate system integration with dependent solutions; create functional specifications when handing off to other technology resources for development; work with technology resources to ensure technical specifications are accurate and support the functional specifications; ensure all configuration, development and integrations are thoroughly tested and ready for deployment; create/maintain test scripts to support testing. Work with external vendors and product support analysts to troubleshoot system issues and provide resolution; update and manage production support tickets in accordance with SLAs; identify opportunities for improvement (system or process); mentor and support the BAAs empowering them to resolve production issues.