This is a hands-on technical role, where the ideal candidate must demonstrate substantial experience in four core areas: Salesforce administration and development; Integrating disparate applications and systems using Application Programming Interfaces (API) or Extract, Transform, Load (ETL); Retrieving, transforming, and presenting data in dashboards and reports; and, Working directly with customers to understand business requirements, translate into technical specifications, select and implement appropriate solutions, engineer workflows, and provide user training and support, while demonstrating a focus on customer service. Education: A Bachelor's Degree from an accredited college or university in Management Information Systems (MIS), Information Technology (IT), Information Science/Informatics, Computer Science, Software Engineering, Computer Engineering, Information Management, Data Science/Analytics, Business Analytics, Statistics/Applied Mathematics, or a relevant field.