Highlights
Broader Customer Marketing Program Management: Based on priorities and available capacity: Provide project-management support for various Customer Marketing priorities (may include customer briefing programs and advisory board events, customer references). Position Overview: Experienced program manager responsible for end-to-end coordination and operational execution of Customer Marketing programs, with an initial focus on flagship events (CES, January and NVIDIA GTC, March).
Numbers & Facts
| Location | San Francisco, CA |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Year Founded | 1999 |
| Website | http://www.eclaroit.com |
Description
Marketing Analyst
Job Number: 26-04477
Job Number: 26-04477
Do you want to work where innovation drives business? ECLARO is looking for a Marketing Analyst for our client in San Francisco, CA.
ECLARO’s client is a future-focused technology solutions provider recognized throughout the world for their original approach to overcoming challenges. Make your impact as a part of our team!
Position Overview:
- Experienced program manager responsible for end-to-end coordination and operational execution of Customer Marketing programs, with an initial focus on flagship events (CES, January and NVIDIA GTC, March).
- The role requires strong project management and major-event experience and will flex across Customer Marketing initiatives including executive events, customer briefing centers & advisory boards based on priorities and capacity.
- Client is seeking an experienced Contract Program Manager, Customer Marketing & Events to provide program management and operational support across high-priority Customer Marketing initiatives.
- The immediate priority will be supporting Client's participation in CES and NVIDIA GTC, coordinating across Client teams and broader One Client stakeholders.
- The role will also provide program-management support across other Customer Marketing initiatives based on business priorities and available capacity.
- This is a program management and execution role, not a content, event, or marketing strategy role.
Responsibilities:
- CES & NVIDIA GTC Program Management:
- Organize and lead weekly Client program standups, including agendas, actions, owners, deadlines, and follow-up.
- Participate in weekly One Client event planning meetings and translate relevant decisions, milestones, and requirements into Client actions.
- Maintain comprehensive CES and GTC playbooks as the current source of truth for the Client teams.
- Build and maintain master project plans covering milestones, dependencies, deadlines, risks, decisions, and owners.
- Proactively follow up with workstream owners and escalate risks or missed dependencies.
- Build and maintain detailed event staffing schedules.
- Manage logistics and milestone tracking associated with shipment and return of Client equipment.
- Maintain an inventory and readiness tracker for presentations, demos, videos, theater sessions, and other event content.
- Content strategy and development remain with the appropriate functional owners.
- Coordinate registration, schedules, meetings, rehearsals, contacts, and other operational requirements as needed.
- Maintain decision and action logs and provide concise status reporting.
- Broader Customer Marketing Program Management:
- Based on priorities and available capacity:
- Provide project-management support for various Customer Marketing priorities (may include customer briefing programs and advisory board events, customer references).
- Build and maintain trackers, project plans, calendars, status reports, decision logs, and cross-functional action plans.
- Coordinate stakeholders and proactively drive completion of deliverables.
- Based on priorities and available capacity:
- Role Boundaries:
- The contractor is accountable for program management, coordination, documentation, tracking, and execution.
- Strategic ownership remains with the respective Customer Marketing or functional program leads.
- The role does not independently own:
- Event or Marketing Strategy
- Content or Messaging Strategy
- Customer / Account Strategy
- EBC, CAB / PAB or Customer Advocacy Strategy
Required Qualifications:
- 5-10 years of relevant experience in program management, event management, marketing operations, project management, or related roles.
- Demonstrated experience managing large, complex corporate events or industry conferences.
- Strong project-management skills with experience managing multiple workstreams, deadlines, dependencies, and stakeholders simultaneously.
- Experience coordinating across large, matrixed organizations.
- Demonstrated ability to run working meetings and drive actions to completion.
- Experience managing event logistics, vendors, staffing schedules, and physical equipment / shipping dependencies.
- Strong written communication and documentation skills.
- Advanced proficiency with Microsoft 365 collaboration and productivity tools.
- Ability to work independently with limited day-to-day supervision.
- Strong attention to detail and willingness to proactively follow up with stakeholders.
- Material experience working with or for FT500 US IT tech company.
Preferred Experience:
- Experience supporting major technology conferences or large B2B events.
- Experience supporting senior executives and executive customer programs.
- Experience in enterprise technology or B2B marketing.
- Experience with Customer Marketing, Customer Advocacy, advisory boards, EBCs, or customer-reference programs.
- Familiarity with tools such as Salesforce, Smartsheet, CVENT or similar event / project-management platforms.
If hired, you will enjoy the following ECLARO Benefits:
- 401k Retirement Savings Plan administered by Merrill Lynch
- Commuter Check Pretax Commuter Benefits
- Eligibility to purchase Medical, Dental & Vision Insurance through ECLARO
If interested, you may contact:
Maria Navarro
maria.navarro@eclaro.com
513-725-0112
Maria Navarro | LinkedIn
Equal Opportunity Employer: ECLARO values diversity and does not discriminate based on Race, Color, Religion, Sex, Sexual Orientation, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status, in compliance with all applicable laws.
About Company
Eclaro is a Business and Technology Consulting Firm that connects top talent with opportunities nationwide. We have direct access to Hiring Managers from leading Fortune 1000 organizations in almost every industry segment, with particular expertise in:
• Technology and Business Consulting
• Financial Services and Insurance
• Pharmaceuticals and Life Sciences
• Consumer Products, Public Sector, and Utilities
Eclaro provides fully customizable, comprehensive talent acquisition and management of seasoned professionals through a number of business models, including:
• Consulting
• Professional Hiring
• Global Integrated Delivery™
• Managed Services
Eclaro recruits and manages a staff of highly skilled individuals in an array of specialized disciplines enabling our clients to leverage new opportunities, respond to increased and changing demands, and increase their profitability.
Eclaro’s Management Team averages over 25 years of experience in partnering with clients in technical, corporate operations and human capital solutions. We hold ISO 9001:2008 certification and have achieved SOC 2 Type 2 certification in Security, Availability and Confidentiality. Eclaro’s decades of expertise and collaborative practice have proven that The Right People are The Answer.
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