Customer Care Representative I, II Elevance HealthCustomer Care Representative I, IIMason, OHHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Patient Experience Specialist Eye Care Partners Career OpportunitiesPatient Experience SpecialistBlue Ash, OHWhile performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to type, handle, or feel objects or controls; reach with hands and arms; and talk or hear. This is managed by contacting the patients before their scheduled appointment via email, phone, or text messages and by sharing information verbally, in writing, or with links to short videos.
Patient Educator Eye Care Partners Career OpportunitiesPatient EducatorBlue Ash, OHWhile performing the duties of this job, the employee is regularly required to stand and walk and sometimes sit; use hands to type, handle, or feel objects or controls; reach with hands and arms; and talk or hear. This is managed by contacting the patients before their scheduled appointment via email, phone, or text messages and by sharing information verbally, in writing, or with links to short videos.
Patient Support Specialist TOTAL RESPIRATORY & REHAB, INC.Patient Support SpecialistMaumee, OHPATIENT CARE PHYSICAL REQUIREMENTS (Includes all operational and patient-facing positions): Physical demands associated with this position may include sitting, walking, driving, standing, lifting, carrying, maneuvering equipment, and walking up and downstairs. NON-PATIENT CARE PHYSICAL REQUIREMENTS (Includes Accounts Receivable, Finance, Compliance, HR, Oversite, and SR Executive Leadership (CEO/COO):Physical demands associated with this position may include sedentary work to light work in an office setting.
Patient Relations Specialist, Full Time, First Shift UC HealthPatient Relations Specialist, Full Time, First ShiftCincinnati, OHEmploy highly focused, strategic questioning techniques to systematically uncover underlying issues, identify core concerns, and gather essential information needed for informed understanding and effective resolution. • Perform specialized administrative duties, including maintaining a state required notary license and providing notary services to patients, families, and staff as required by site.
Customer Experience Representative (Temporary: June-November; full-time) Midmark CorpCustomer Experience Representative (Temporary: June-November; full-time)Versailles, OHThe Midmark headquarters and innovation hub are located in Versailles, Ohio, which is also home to the Midmark Experience Center, Design Center, Technology Center and our largest manufacturing facility. With more than 2,200 teammates worldwide, Midmark focuses on harmonizing space, technology and workflows, creating a better experience for caregivers and patients at the point of care.
Financial Clearance Representative III TriHealth IncFinancial Clearance Representative IIINorwood, OH1-2 years experience Customer Service Healthcare Dedication to treating both internal and external constituents as clients and customers Maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality. You are at the front line of financial advocacy-helping patients understand coverage, removing barriers to care, and contributing directly to a seamless, trusted healthcare experience.
Patient Relations Specialist, Full Time, First Shift UC Health, LLCPatient Relations Specialist, Full Time, First ShiftCincinnati, OHFull timeEmploy highly focused, strategic questioning techniques to systematically uncover underlying issues, identify core concerns, and gather essential information needed for informed understanding and effective resolution. • Perform specialized administrative duties, including maintaining a state required notary license and providing notary services to patients, families, and staff as required by site.
Patient Access Specialist - SS Revenue Cycle - Springfield Regional Medical Center Mercy HealthPatient Access Specialist - SS Revenue Cycle - Springfield Regional Medical CenterSpringfield, OHMercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Skills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills.
Patient Access Specialist - St. Vincent Medical Center Mercy HealthPatient Access Specialist - St. Vincent Medical CenterToledo, OHSkills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.
NewPatient Access Specialist - Emergency Department - St Elizabeth Youngstown Hospital (PRN) Mercy HealthPatient Access Specialist - Emergency Department - St Elizabeth Youngstown Hospital (PRN)Youngstown, OHSkills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.
Patient Access Specialist - Emergency Department - St Elizabeth Youngstown Hospital Mercy HealthPatient Access Specialist - Emergency Department - St Elizabeth Youngstown HospitalYoungstown, OHSkills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills. In addition, Patient Access services will be responsible for processing patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently.
Patient Access & Pre-Access Supervisor Ensemble Health PartnersPatient Access & Pre-Access SupervisorChillicothe, OHJob Summary: The Patient Access and Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups.
Patient Access Rep I - Norwalk Pediatrics (Part-Time) Fisher-Titus HealthPatient Access Rep I - Norwalk Pediatrics (Part-Time)Norwalk, Ohio3.Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. Key Service Behavior:To assure our patients, family members, visitors, customers, fellow employees, vendors and our community in general are receiving the ultimate experience, we have developed the following service behaviors that are “absolutes” in how our employees are to perform in their job; Every Patient.
Patient Access Rep I- Pediatrics Fisher-Titus HealthPatient Access Rep I- PediatricsNorwalk, Ohio3. Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. Key Service Behavior: To assure our patients, family members, visitors, customers, fellow employees, vendors and our community in general are receiving the ultimate experience, we have developed the following service behaviors that are “absolutes” in how our employees are to perform in their job; Every Patient.
NewPatient Access Rep I - Hospital Registration Fisher-Titus HealthPatient Access Rep I - Hospital RegistrationNorwalk, Ohio3. Supports, cooperates with, and implements specific procedures and programs for: Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs. Key Service Behavior: To assure our patients, family members, visitors, customers, fellow employees, vendors and our community in general are receiving the ultimate experience, we have developed the following service behaviors that are “absolutes” in how our employees are to perform in their job; Every Patient.
NewPatient Access Specialist - PART TIME Ensemble Health PartnersPatient Access Specialist - PART TIMEWarren, OhioPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Hospital Based Patient Advocate Elevate Patient Financial Solutions IncHospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Bilingual Patient Advocate Elevate Patient Financial Solutions IncHospital Based Bilingual Patient AdvocateOHAs a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance.
Temporary Hospital Based Patient Advocate Elevate Patient Financial Solutions IncTemporary Hospital Based Patient AdvocateOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Patient Advocate (PART TIME) Elevate Patient Financial Solutions IncHospital Based Patient Advocate (PART TIME)OHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
Hospital Based Patient Advocate (Tuesday- Saturday) Elevate Patient Financial Solutions IncHospital Based Patient Advocate (Tuesday- Saturday)OHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions.
NewTemporary Hospital Based Bilingual (English/Spanish) Patient Advocate-Floater Elevate Patient Financial Solutions IncTemporary Hospital Based Bilingual (English/Spanish) Patient Advocate-FloaterOHHybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Temporary Hospital Based Bilingual (English/Spanish) Patient Advocate and help guide individuals through their healthcare financial journey.
Patient Access Supervisor Ensemble Health PartnersPatient Access SupervisorToledo, OhioCoaching & Developing Others - Partners with individuals’ and supports their development of knowledge, skills, and abilities; empowers them to unlock their potential and maximize performance and growth knowing that developing you makes us better. By embodying our core purpose of customer obsession, new ideas, and driving innovation, and delivering excellence, you will help ensure that every touchpoint is meaningful and contributes to our mission of redefining the possible in healthcare.
Customer Care Representative I Elevance HealthCustomer Care Representative IMason, OhioAdditional expectations to include but not limited to: Proficient in maintaining focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment; strong verbal and written communication skills, both with virtual and in-person interactions; attentive to details, critical thinker, and a problem-solver; demonstrates empathy and persistence to resolve caller issues completely; comfort and proficiency with digital tools and platforms to enhance productivity and minimize manual efforts. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Patient Access Associate Specialist - PRN Ensemble Health PartnersPatient Access Associate Specialist - PRNChillicothe, OH$17–$18.15 / hourJob Responsibilities: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistFairborn, OH$17–$18.15 / hourJob Responsibilities: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist - PRN Ensemble Health PartnersPatient Access Specialist - PRNWarren, OhioPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Patient Access Specialist Associate Ensemble Health PartnersPatient Access Specialist AssociateDefiance, OhioPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Regional Patient Financial Advocate Firstsource SolutionsRegional Patient Financial AdvocateColumbus, OHGeneral Summary: The Regional Patient Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs. Legibly record all patient information on the designated in-house screening sheet, and log account screening detail in Onsite Reporting Tool.
Inside Sales Representative Steris PlcInside Sales RepresentativeMentor, OH$40,000–$51,500 / yearAs a Life Sciences Inside Sales Representative (ISR) at STERIS, you are responsible for indirectly impacting sales growth by providing comprehensive and technical sales support to current and potential Customers for Life Sciences Consumables product portfolio. Anticipate and share emerging trends affecting Life Sciences Customers with Sales and Marketing leaders to ensure that STERIS's response is ahead of competitor's responses.
Senior Patient Access Specialist Ensemble Health PartnersSenior Patient Access SpecialistLima, OH$18.65–$19.90 / hourPatient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Utilization Management Representative II Elevance HealthUtilization Management Representative IIMason, OhioFor URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Requires HS diploma or equivalent and a minimum of 2 years customer service experience in healthcare related setting and medical terminology training; or any combination of education and experience which would provide an equivalent background.
ASSURE Patient Specialist - Sandusky, OH 1099 Contractor, Per Diem/On Call Kestra Medical Technologies IncASSURE Patient Specialist - Sandusky, OH 1099 Contractor, Per Diem/On CallSandusky, OHAct as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA).
ASSURE Patient Specialist - Mentor, OH 1099 Contractor, Per Diem/On Call Kestra Medical Technologies IncASSURE Patient Specialist - Mentor, OH 1099 Contractor, Per Diem/On CallMentor, OHAct as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA).
ASSURE Patient Specialist - Ashtabula, OH 1099 Contractor, Per Diem/On Call Kestra Medical Technologies IncASSURE Patient Specialist - Ashtabula, OH 1099 Contractor, Per Diem/On CallAshtabula, OHAct as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA).
Referral Representative I Quest Diagnostics IncReferral Representative ICincinnati, OHPhysical and Mental Requirements: The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance. Pay range: $17.20+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.
Part Time Pre-Admission Testing RN - Telephone nursing, no direct patient contact, no weekends, no call! Eye Care Partners Career OpportunitiesPart Time Pre-Admission Testing RN - Telephone nursing, no direct patient contact, no weekends, no call!Blue Ash, OHDemonstrates quality patient service during interactions with patients, coworkers, and vendors: Exhibits a positive attitude and is flexible in accepting work assignments and priorities. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives.
Patient Onboarding Specialist And Health LLCPatient Onboarding SpecialistColumbus, OHSet every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action.
Patient Companion - Behavioral Health ( Nights) FT Adena Health SystemPatient Companion - Behavioral Health ( Nights) FTChillicothe, OHThis individual will monitor the patient's verbal and behavioral expressions related to any idea or intention of hurting oneself or others, thoughts of leaving without physician's permission or to promote the safety of a patient while hospitalized. The Patient Companion has access to confidential patient information and works under the direct supervision of an RN and functions under the indirect supervision of the Director of Critical Care and Psychiatric Services.
Sales Representative - Pharmaceutical Pharmagen IncSales Representative - PharmaceuticalCincinnati, OH$84,560–$117,818 / yearPharmaGen is healthcare leader in Pharmaceutical Sales Rep management, product launches, clinical communication, scientific marketing, Pharmaceutical Rep services, Contract Sales Organizational implementation, physician detailing, as well as clinical and packaging services. Each Pharmaceutical Sales Representative is responsible for supporting physicians and patients while building strong, long-lasting relationships with healthcare providers and their staff.
NewAccess Representative, Central Registration, Full-Time, First UC HealthAccess Representative, Central Registration, Full-Time, FirstCincinnati, OHMembers of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. UC Medical Center houses Greater Cincinnati's only Level I adult trauma center, which includes the right mix of specialist and medical resources available at a moment's notice for a wide variety of the most complex medical conditions and injuries.
Representative II, Connect Order Placement Phone and Fax Cardinal HealthRepresentative II, Connect Order Placement Phone and FaxDublin, OhioThe Representative II, Connect Order Placement Phone and Fax plays a critical role in ensuring accurate and timely intake of customer orders by reviewing, indexing, and entering medical documentation received primarily via fax. This role supports the flow of orders through the business by interpreting physician documentation, creating and updating accounts, and routing materials appropriately using multiple internal systems.
Central Scheduling Representative - Clinic Ashtabula County Medical CenterCentral Scheduling Representative - ClinicAshtabula, OHUses ACMC systems/applications to capture and communicate data to Health Information systems, patient care departments, and Patient Financial Services for billing. Two years patient financial services background (registration, billing, medical office, customer service, follow-up, or collections) preferred.
Professional Billing Representative| Professional Billing, Full-Time Memorial HealthProfessional Billing Representative| Professional Billing, Full-TimeMarysville, OhioAccounts Receivable Management: Manages account review and processing from system WQs, insures timely follow-up on all unpaid claims within appropriate billing cycle; manages system denial remark module, taking steps to rectify current denial. Employee performs within the prescribed limits of the hospital’s and department’s Ethics and Compliance program and is responsible to detect, observe and report compliance variances to their immediate supervisor, or upward through the chain of command, the Compliance Officer, or the hospital hotline.
Hybrid - Sales Development Representative OPOC.usHybrid - Sales Development RepresentativeWorthington, OH$60,000–$75,000 / hourOPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. Your main goal will be to act as an Outbound Call Associate and connect with business owners, C-Level and decision makers to educate them on our services and offerings and set First Meetings and drive sales.
Hybrid - Senior Sales Development Representative OPOC.usHybrid - Senior Sales Development RepresentativeWorthington, OHFull timeOPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. Your main goal will be to act as an Outbound Call Associate and connect with business owners, C-Level and decision makers to educate them on our services and offerings and set First Meetings and drive sales.
Customer Care Representative I, II Elevance Health IncCustomer Care Representative I, IIMason, OHHave a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member's needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed preferred. For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
Workers Comp Claims Representative Elevate Patient Financial Solutions IncWorkers Comp Claims RepresentativeOHSpecifically, this position is focused on the effort to obtain Workers' Compensation injury details and insurance information from hospital, employers, patients and from other sources; submission of insurance bills and documentation to Workers' Compensation insurance carriers; review of payments and denials for potential appeal; writing and submitting appeals; and communication with insurance carriers, employers, attorneys and patients during the claims adjudication process to ensure that the hospital and/or medical providers receive appropriate payment on submitted bills and denied claims. Required computer skills: must have experience with data entry and word processing, be capable of operating routine office equipment, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications.
MEDICAL CENTER REPRESENTATIVE Premier Health PartnersMEDICAL CENTER REPRESENTATIVEDayton, OHenters and updates patient demographic and insurance information into the computer chedules tests, follow-up, and referral appointments collects all co-pays and deductibles, addresses past due balances and payment plans. The Medical Center Representative is responsible for general clerical, receptionist, billing, referrals, patient registration, customer service for the operation of the business office in a medical center.