Customer Account Manager OnticCustomer Account ManagerCreedmoor, North Carolina$60,000–$75,000 / yearWe work with integrity, responsibility, safety, and accountability through inspiring, engaging and collaborating to achieve a common goal — whether that’s serving our customers, helping each other, or volunteering in our local community. Management and co-ordination of pricing, RFQs and RFPs, with the support of the Estimating team, to ensure maximum value creation across every aspect of the business.
Senior Account Manager - Commercial Lines Insurance Office of AmericaSenior Account Manager - Commercial LinesRaleigh, NCRemote$80,000–$95,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Project Safety Manager - Durham, NC The Lane Construction CorpProject Safety Manager - Durham, NCDurham, NCFor 135 years, it has contributed to the development of the country's transportation systems including the Interstate Highway System and a vast network of roads, bridges, airports, metros, and railways. Investigates near misses, injuries, and incidents; and leads root cause analysis to ensure corrective measures prevent recurrence.
Senior Project Manager - NC New South ConstructionSenior Project Manager - NCDurham, North CarolinaReviews status reports prepared by project personnel and modifies schedules or plans as required; prepares project reports for management, owners, or others. Reviews project proposals or plans to determine time frame, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of the project.
Senior Marketing Manager, U.S. Public Sector MongoDB IncSenior Marketing Manager, U.S. Public SectorRaleigh, NC$84,000–$165,000 / yearThe right candidate can independently lead complex, cross-functional programs; create clear operating rhythms; influence senior stakeholders across Sales, Partner, Product Marketing, Developer Relations, Customer Success, Communications, and Marketing leadership; and connect marketing activity to measurable business outcomes. Build and manage market activation plans tied to MongoDB's Public Sector growth priorities, including coordinated go-to-market motions around FedRAMP High and related trust, security, and modernization narratives, in partnership with Product Marketing, Security/GRC, Legal, Sales, Partner, and Communications stakeholders.
Retail AP/EHS Manager Advance Stores CompanyRetail AP/EHS ManagerRaleigh, North CarolinaIn addition, the AP/EHS Manager is responsible for ensuring operational and procedural compliance, auditing, conducting investigations, managing, and proposing solutions to mitigate losses as well as presenting findings to leadership. Participate in Regional and District visits and calls as necessary, to strengthen partnerships and improve the overall awareness of the AP/EHS Department’s efforts and initiatives.
Client Experience Manager, Pharmacy Benefits Management CVS Health CorpClient Experience Manager, Pharmacy Benefits ManagementNC$46,988–$122,400 / yearAt CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
NewCommercial Insurance Account Manager - Transportation Insurance Office of AmericaCommercial Insurance Account Manager - TransportationRaleigh, NCRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. About the Role: We are seeking insurance professionals with 5 years of commercial insurance experience, an active P&C license, and commercial transportation / trucking experience, for current and future opportunities within our Account Management career path based on experience and licensing.
Commercial Insurance Account Manager - Trucking Insurance Office of AmericaCommercial Insurance Account Manager - TruckingCary, NCRemote$70,000–$90,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
NewAccount Manager - Commercial Insurance (Construction / Contractors) Insurance Office of AmericaAccount Manager - Commercial Insurance (Construction / Contractors)Cary, NCRemote$65,000–$80,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Senior Account Manager EHB Marsh & McLennan Companies, Inc.Senior Account Manager EHBDurham, NCThey coordinate with carriers, stop-loss providers, and third-party administrators to manage billing, premium reconciliation, risk corridors, and funding-related reporting; support cost-modeling and scenario analysis during renewals; and help clients weigh trade-offs between cash flow, risk exposure, and plan flexibility when evaluating funding strategies. The Senior Account Manager also oversees enrollment and renewal processes, confirming benefits, rates, and employee contributions, coordinating with benefits administration or enrollment vendors, arranging carrier training for client HR teams, and preparing benefit guides and presentations for open enrollment.
Manager, Actuarial Services Centene Corporation GroupManager, Actuarial ServicesNCRemote$134,600–$249,000 / yearAdditional responsibilities will include: Lead the development of sophisticated financial models to assess financial risk and opportunity associated with proposed and existing VBC arrangements (e.g., shared savings/risk, capitation, bundled payments, specialty carve-outs). Why This Role Is Appealing: As a critical leader on the team, you'll shape Value-Based Care (VBC) strategies, vendor arrangements, and contract design that drive significant financial value across multiple lines of business.
Strategic/Enterprise Customer Success Manager Shopmonkey IncStrategic/Enterprise Customer Success ManagerNCRemote$125,000–$135,000 / yearShopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.
Salesforce Data Cloud & AI Architect Senior Manager Accenture PlcSalesforce Data Cloud & AI Architect Senior ManagerRaleigh, NCThe Work: Data Cloud architecture - own end-to-end design of Data Cloud solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for pharma, biotech, and MedTech clients. You design enterprise-scale solutions at the intersection of Salesforce Data Cloud, Agentforce, Voice AI, and Life Sciences commercial platforms - and you do it in high-stakes environments where architecture decisions shape multi-year client programs.
Senior Manager - Global Digital Marketing CliniSys IncSenior Manager - Global Digital MarketingRaleigh, NC$120,000–$150,000 / yearDevelop and maintain lead management processes that create efficiencies and clear direction across the integration of multiple marketing systems, including HubSpot and related CRM, ERP, event, advertising, and sales enablement tools. The ideal candidate is a strategic, analytical, brand-minded, hands-on leader who can coach a high-performing team, influence cross-functional stakeholders, and drive measurable improvements across global digital marketing programs.
Payor Contract Manager (Infusion) - Bioplus Specialty Pharmacy Elevance HealthPayor Contract Manager (Infusion) - Bioplus Specialty PharmacyDurham, NCMinimum Requirements: Requires a Bachelor's degree in Business, Healthcare Administration, Finance, or related field and minimum of 5 years of experience in payor contracting, managed care, or contract administration within specialty pharmacy, infusion pharmacy, PBM, or health plan environments; or any combination of education and experience which would provide an equivalent background. Translates contract terms into operational requirements for pharmacy systems, billing platforms, and claim adjudication logic and coordinates with IT and pharmacy operations to ensure accurate setup of pricing and payor-specific rules (including NDC requirements, J-codes, modifiers, and site-of-care billing logic).
BUSINESS DEVELOPMENT MANAGER I TE Connectivity plcBUSINESS DEVELOPMENT MANAGER IMorrisville, NC$140,700–$175,800 / yearThis position will work closely with Sales, Marketing and Product Management to continue adoption of TE's industry leading and field proven Power Cable Accessories portfolio, including MV, HV and LV cold-applied and heat-shrink solutions across Utility and Industrial applications. TE Connectivity's Energy Business Unit is looking for a Business Development Manager - Cable Connectivity Solutions to spearhead growth activities for our Cable Connectivity Solutions portfolio across North America.
Construction Engineering Manager (Temporary Works) Flatiron Construction CorpConstruction Engineering Manager (Temporary Works)Raleigh-Durham, NCAs a Construction Engineer Manager, you''ll lead a team of engineers producing and analyzing temporary works designs to ensure constructability while meeting project specifications and regulatory requirements. Strong verbal, technical writing, and presentation skills; effective interpersonal skills used to defend, clarify and explain construction strategies and designs across all levels of the organization or project.
Medicaid Risk Adjustment Market Manager CVS Health CorpMedicaid Risk Adjustment Market ManagerNC$54,300–$145,860 / yearPartner with segment product, sales, network, clinical teams to implement processes aimed at strengthening member and provider engagement of Revenue Integrity programs resulting in improved outcomes. This is a high-visibility role responsible for driving market level engagement, delivering insights, and demonstrating the value of Medicaid risk adjustment performance to senior leaders and market partners.
Operations Manager Working with Fleet Glass ServicesOperations ManagerRaleigh, North CarolinaThis position plays a critical role in ensuring our teams deliver exceptional service, maintain operational efficiency, and provide a best-in-class customer experience. We're looking for someone who brings: 3-5 years of management experience in auto glass, automotive service, collision repair, fleet service, or a related industry.
NewManager, Product Line Implus CorporationManager, Product LineDurham, NCThe Product Line Manager partners closely with Product Development, Operations, Sourcing, Commercial, Digital Commerce, Finance, and Shared Services Marketing to ensure assigned product lines are positioned, developed, launched, and managed effectively. POSITION SUMMARY: The Product Line Manager is responsible for managing Spenco, insoles and footwear assigned product lines and supporting the development, execution, and commercialization of product strategies that deliver brand and business objectives.
Service Manager Liebherr-International AGService ManagerRaleigh, NCIt was later converted into Liebherr's manufacturing facility for mining trucks and remains home to Liebherr Mining Equipment Newport News, Co. In addition to its production facility, Liebherr markets a wide variety of products and technologies through its companies located across the United States. The companies are Liebherr-Aerospace Saline, Inc., Liebherr Gear Technology, Inc., Liebherr Automation Systems, Co., and Liebherr USA, Co., the umbrella company for 12 product segments that are positioned across the United States.
Program Operations Manager LabCorpProgram Operations ManagerDurham, NCThis role will be responsible for ensuring accurate identification, outreach, tracking, and resolution of lab-based care gaps (e.g., HbA1c, LDL, microalbumin, colorectal cancer screening, etc.) across mid-market payers, national accounts, Fortune 500 payers, and channel partners. Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes.
NewParts Manager Quality EquipmentParts ManagerRaleigh, North Carolina$60,000–$75,000 / yearFull timeParts ManagerWe are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia. Our employees and management stay close to our customers and strive to serve them quickly and in ways that make sense in each local area.
Safety Manager - Cooper Equipment Rentals Cooper Tacia General Contracting CompanySafety Manager - Cooper Equipment RentalsRaleigh, North CarolinaHere’s why you should consider a career with Cooper Tacia: Diverse Projects : Work on a wide range of projects, including manufacturing facilities, office buildings, government and education facilities, restaurant and retail spaces, apartment complexes, and water treatment plant upgrades. Our story began in 1996 with John Cooper and Chris Tacia, two high school students who transformed a firewood business into a leading construction company.
Personal & Commercial Lines Account Manager Grimes Insurance GroupPersonal & Commercial Lines Account ManagerRaleigh, North Carolina$55,000–$70,000 / yearJob Description The Personal & Commercial Lines CSR at Grimes Insurance Group is responsible for maintaining solid customer relationships by handling personal and commercial lines insurance coverage inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. Resolve product or service issues by clarifying the customer's concern, determining the cause of the issue, selecting and explaining the best solution to solve the issue, expediting correction or adjustment, following up to ensure resolution.
NewCommercial Lines Account Manager Hub InternationalCommercial Lines Account ManagerRaleigh, NCABOUT HUB INTERNATIONAL: HUB International Limited ("HUB") is the one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. Provides professional, courteous service to our clients, carrier representatives, underwriters, business partners, and HUB colleagues, resulting in a rate of account retention that meets or exceeds expectations.
NewCompliance Operations Manager MAYNE PHARMA GROUP LIMITEDCompliance Operations ManagerRaleigh, NCWorking closely with business stakeholders, this role implements compliance initiatives, manages operational processes, leads cross-functional activities, and supports continuous improvement of the compliance program. The position emphasizes execution, operational excellence, and project management across monitoring, transparency reporting, training, policy administration, and investigations to help ensure compliance with applicable healthcare laws, regulations, and company policies.
Project Manager Flatiron Construction CorpProject ManagerRaleigh-Durham, NCIdentifies problems, collects data, establishes facts, and draws valid conclusions while interpreting an extensive variety of technical instructions furnished in mathematical or diagram form and deal with several abstract and concrete variables. Operates as the main point of contact for all third-party stakeholders, including landowners, local business owners, and government agencies that need to be engaged during the project.
NewProgram Manager, Microsoft Eaton Corporation PlcProgram Manager, MicrosoftRaleigh, NC$129,000–$189,000 / yearThis position will drive the Project Management Process and its associated elements throughout the organization to ensure accurate, complete and timely data with which fact-based decisions and evaluations can be made; and drive financial improvements and customer satisfaction on projects, through continuous improvements of Project Management processes by field based Project Managers and Project Engineers. Attract, hire, develop, and retain top quality Project Managers who excel at providing customer value through the execution of processes, technical and commercial savvy, and effective relationship building with customers.
Program Operations Manager LabcorpProgram Operations ManagerDurham, North CarolinaLabcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. This role will be responsible for ensuring accurate identification, outreach, tracking, and resolution of lab-based care gaps (e.g., HbA1c, LDL, microalbumin, colorectal cancer screening, etc.) across mid-market payers, national accounts, Fortune 500 payers, and channel partners.
Manager, Dental Contract Negotiations CVS Health CorpManager, Dental Contract NegotiationsNC$54,300–$145,860 / yearThis position is responsible for daily activities and implementation of strategies for dental provider recruitment and contracting of dentists, dental group practices and facilities including large or complex groups/facilities (DSO, dental service organizations, etc.). Recruits dental providers to gain access and/or improve in network utilization/Net Effective Discount for key clients and overall, BOB.
Technical Training and Development Manager Gregory Poole Equipment CompanyTechnical Training and Development ManagerRaleigh, NCManage the Lift Systems Division Technician Career Guide, maintaining HYG updates and technician certification statuses, as well as acting as a guidance counselor for Service Managers and technicians as they seek development of skillsets outlined in the Technician Career Guide. Determine class title, determine class enrollment based on Operations needs and technician certification levels, determine HYG or Allied equipment necessary for training, and determine branch location where the class will be held.
Senior Manager, Business Consulting - Payment Integrity Center of Excellence CVS Health CorpSenior Manager, Business Consulting - Payment Integrity Center of ExcellenceNC$67,900–$199,144 / yearThe candidate should exhibit the ability to identify and manage project implementation activities across the enterprise that includes increasing the contractual terms, reimbursement accuracy and performance of our claim editing vendors, proposing opportunities to lowering G&A (reducing appeals, claim rework, and provider settlements), maximizing revenue, centralizing vendor data accuracies and service level agreements, and improving overall consistency and credibility of our Payment Integrity programs. It requires a strong background in complex program management, business or healthcare consulting, or strategic planning and process improvement, with demonstrated ability to work independently, build collaborative relationships, communicate clearly, gain alignment and consensus, build comprehensive execution plans, and meet difficult deliverables in a dynamic environment.
Tax Manager Gen II CareersTax ManagerRaleigh, North CarolinaYou will be actively involved in the tax compliance services for client engagements including, private equity funds, private equity fund of funds, SBIC funds and family office private equity programs. Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in-class combination of people, process, and technology.
Manager, Data Engineer (Remote) Arch Capital Group LtdManager, Data Engineer (Remote)Raleigh, NCRemote$100,500–$174,000 / yearWe unify internal and external data on modern cloud platforms-including Snowflake and Databricks within the Azure ecosystem-to produce reliable, analytics-ready data assets that support both traditional analytics and emerging AI use cases. Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs.
Purchasing Manager AxonPurchasing ManagerRaleigh, North CarolinaAxon is seeking a talented Materials Manager to manage the activities of the purchasing department and be responsible for purchasing materials, equipment and supplies at the optimal price and delivery cycle while maintaining the lowest possible inventory levels. Responsible for ensuring the purchase and timely delivery of machinery, raw materials, tools, equipment, parts, services and/or supplies at the lowest possible cost, while meeting quality and specification requirements.
PRODUCT MANAGER V TE Connectivity plcPRODUCT MANAGER VMorrisville, NC$153,200–$229,700 / yearAs a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more. The Product Manager - OTB Solutions will lead a portfolio of high-speed datacenter interconnect products and help drive strategy, innovation, commercialization, and lifecycle management across a growing global business.
Sr. Operations Manager - Onsite TE Connectivity plcSr. Operations Manager - OnsiteFuquay-Varina, NC$142,800–$214,100 / yearThe ideal candidate is an experienced operations leader who is close to readiness for a Plant Manager role within 1 to 2 years, with the capability to lead broad plant priorities, influence cross-functional strategy, and build a culture of accountability, discipline, and respect. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Senior Manager - Global Digital Marketing ClinisysSenior Manager - Global Digital MarketingMorrisville, North CarolinaDevelop and maintain lead management processes that create efficiencies and clear direction across the integration of multiple marketing systems, including HubSpot and related CRM, ERP, event, advertising, and sales enablement tools. The ideal candidate is a strategic, analytical, brand-minded, hands-on leader who can coach a high-performing team, influence cross-functional stakeholders, and drive measurable improvements across global digital marketing programs.
Safety Manager Veteran Hiring SolutionsSafety ManagerRaleigh, North CarolinaConvert workers' compensation and general liability claim reviews and inspection data into management-level loss-control reporting that leadership uses to make decisions, delivered on a consistent reporting cadence. Lead job hazard analysis, site safety work plans, and public hazard analysis on every assigned project before site activity begins, measured by zero work starts without an accepted plan in place.
NewInside Sales Account Manager, SMB - HPE Networking Hewlett Packard Enterprise CompanyInside Sales Account Manager, SMB - HPE NetworkingDurham, NCFull timeExhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers. Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
NewACCOUNT MGR IV TE Connectivity plcACCOUNT MGR IVFuquay-Varina, NC$128,200–$160,200 / yearDirector of Sales, AMS, you will hold dual responsibility: architecting corporate programs and strategic partnerships with our largest distributors, while actively collaborating with our field sales teams to drive regional branch alignment to collectively serve our Industrial end customers. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Territory Manager - Research Triangle Park, NC Thea Pharma Inc.Territory Manager - Research Triangle Park, NCResearch Triangle Park, NC$80,000–$145,000 / yearThea Pharma markets a suite of leading eye-care drugs that have been approved by the U.S. Food and Drug Administration (FDA), including ZOLYMBUS, IYUZEH, Zioptan®, Cosopt®, Cosopt® PF, Azasite®, Akten®, and Betimol®, as well as AcellFX Acellular Amniotic Membrane and the portfolio of iVIZIA dry-eye drops and eyelid hygiene products. By focusing its parent company’s passion and expertise within the U.S. market, Thea Pharma’s goal is to deliver uncompromising care that enables all stakeholders to envision the future of ophthalmic treatment with eyes wide open.
Manager, Workday People Strategic Insights Blue Shield of North CarolinaManager, Workday People Strategic InsightsDurham, North CarolinaBusiness Acumen, Change Leadership, Change Management, Employee Engagement, Human Resources (HR), Leadership, Organizational Design, People Management, Process Improvements, Stakeholder Management, Strategic Planning, Talent Development, Workforce Planning _____________________________________________________________________. This role is ideal for a people leader who can translate complex workforce data, reporting needs, and analytics capabilities into actionable insights that help HR and business leaders make informed decisions.
Storage Program Manager III Hewlett Packard EnterpriseStorage Program Manager IIIDurham, Texas$98,000–$185,200 / yearPartners with engineering, supply chain, manufacturing, services, quality, and product management teams to drive Storage program execution, manage dependencies and risks, resolve schedule, readiness, and operational issues, and manage sustaining activities. Programs are typically longer -term, focused efforts with defined deliverables and may span multiple functions, projects, and release activities across engineering, supply chain, manufacturing, services, quality, product management, and go-to-market teams.
NewInside Sales Account Manager, SMB - Aruba Hewlett Packard EnterpriseInside Sales Account Manager, SMB - ArubaRaleigh, North CarolinaExhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers. Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
NewInside Sales Account Manager, SMB - HPE Networking Hewlett Packard EnterpriseInside Sales Account Manager, SMB - HPE NetworkingDurham, North CarolinaExhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers. Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
NewInside Sales Account Manager, SMB - Aruba Hewlett Packard Enterprise CoInside Sales Account Manager, SMB - ArubaRaleigh, NC$42.98–$83.13 / hourExhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers. Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.
NewInside Sales Account Manager, SMB - HPE Networking Hewlett Packard Enterprise CoInside Sales Account Manager, SMB - HPE NetworkingDurham, NC$35.96–$83.13 / hourExhibits thorough knowledge of the company's portfolio, observed via customer interactions, test scores, and limited reliance on technical support, pre-sales or internal resources to discuss products or solutions with customers. Exhibits thorough knowledge of the company portfolio, observed via customer interaction, test scores, and limited reliance on technical support, Pre-sales or internal resources to discuss products or solutions with customers.