NewFinancial Customer Associate - Smithfield Fidelity InvestmentsFinancial Customer Associate - SmithfieldLincoln, RIRemoteCustomer Service Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams.
Registered Client Service Associate (Boston, MA) Oppenheimer & Co. Inc.Registered Client Service Associate (Boston, MA)Boston, MA$60,000–$65,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the State of Massachusetts and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Associate - Technology Transactions Advocates Legal RecruitingAssociate - Technology TransactionsBoston, MassachusettsOur AmLaw 100 client, a top firm in the tech transactions space, is actively seeking a sharp, mid-level associate (3–5 years) to join its San Francisco office. This is your chance to work with industry-shaping clients at the intersection of IP, emerging tech, and venture-backed innovation.
NewAssociate Scientist I Pace Analytical Life SciencesAssociate Scientist IWinchester, MA$28 / hourPace Analytical Life Sciences, LLC is a premier Contract Research and Development Organization located in Woburn, MA providing pharmaceutical development services for biologics, nucleic acid therapeutics, small molecules and other biopharmaceutical drug candidates. Competitive applicants will be able to demonstrate a knowledge of analytical methods for biopharmaceuticals, creative problem solving, an ability to collaborate in a cross-functional team and clearly communicate scientific results.
NewAssociate Scientist Genesis10Associate ScientistCambridge, MATemporaryContractorFull timeWorking in a cross-functional team environment, you will help advance promising new medicines in late-stage development by analyzing therapies with advanced analytical techniques such as capillary electrophoresis and liquid chromatography. Analyze late-stage protein-based therapies with advanced analytical techniques such as capillary electrophoresis, liquid chromatography, and compendial methods (pH, Visual Appearance, turbidity, etc.).
NewSenior Associate, Insurance Tax KPMGSenior Associate, Insurance TaxBoston, MAWork with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation.
NewSenior Associate, Oracle HCM KPMGSenior Associate, Oracle HCMBoston, MAExecute the day-to-day activities of HR transformation engagements including facilitating end-to-end process design workshops, implementing full engagement lifecycle support, assisting with the creation of project deliverables and overseeing project management or planning activities. If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Associate Director, G&A Business Systems Analyst, IT Agios PharmaceuticalsAssociate Director, G&A Business Systems Analyst, ITCambridge, MA$153,541–$230,312 / yearCreate and deliver documentation required per established project implementation process for each phase of SDLC including but not limited to creating User requirements doc, system impact assessment, Test plan, Test scripts, traceability matrix, training plan, communications plan, end user guides, RAID logs, status reports, data migration plan, etc. Interact and support core G&A platforms including and not limited to Oracle HCM, Icertis CMS, Oracle Financials, Taleo ATS in a hybrid internal/vendor delivery model, partnering closely with IT Solutions Architect, PMO, and MSP.
Senior Associate, Transaction Services Cambridge Associates Private ClientsSenior Associate, Transaction ServicesBoston, MAThe team plays a critical role in coordinating activity across internal stakeholders, investment managers, custodians, legal counsel, and clients to ensure transactions are processed accurately and efficiently. Prepare and complete post-trade fund and client documentation, including LPA amendments, MFN elections, voting materials, investor questionnaires, annual updates, and other related requirements across impacted clients.
Client Service Associate Morgan StanleyClient Service AssociateMiddleton, Massachusetts$15–$40.87 / hourOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit).
Associate Banker II - Wellesley, MA TD BankAssociate Banker II - Wellesley, MAWellesley, MassachusettsConnects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization. Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.
Private Wealth Management Registered Client Service Associate Morgan StanleyPrivate Wealth Management Registered Client Service AssociateBoston, MA$31,200–$90,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile.
Sales Associate See Job DesciptionSales AssociateMassachusettsDrive Sales & Membership Growth: Lead studio tours, explain services with confidence, and convert interest into long-term clients through membership and service package sales. Deliver a Best-in-Class Experience: Ensure every client interactionwhether in-person or over the phonefeels seamless, supportive, and personalized.
Specialist, Client Processing Representative I The Bank of New York Mellon CorpSpecialist, Client Processing Representative IBoston, MA$52,000–$85,000 / yearThis position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments & safeguards nearly one-fifth of the world''s financial assets.
Associate Clinical Director, Integrated Care Quality (NP/MD) - Remote Included HealthAssociate Clinical Director, Integrated Care Quality (NP/MD) - RemoteBoston, MARemoteAt Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies.
NewSenior Associate, ServiceNow KPMGSenior Associate, ServiceNowBoston, MA$94,430–$202,745 / yearCompletion of at least one full implementation of ServiceNow and hold current certifications in ServiceNow System Administration (CSA) and at least one of the following is preferred: CIS -IT Service Management, CIS - Discovery, CIS - Event Management, CIS - Service Mapping, CIS - Risk and Compliance, CIS - Third Party Risk Management, or CIS - Vulnerability Management. Qualifications: Minimum three years of recent experience managing and maintaining large, enterprise systems in complex, matrixed organizations, with at least three years of experience directly managing the ServiceNow platform with an extensive focus ITSM, ITOM and IRM.
Associate Banker II - Topsfield, MA TD BankAssociate Banker II - Topsfield, MATopsfield, MassachusettsConnects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization. Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.
Oliver Wyman- Private Capital/Industrials & Business Services Engagement Manager / Associate / Senior Consultant Marsh McLennanOliver Wyman- Private Capital/Industrials & Business Services Engagement Manager / Associate / Senior ConsultantBoston, Massachusetts$135,000–$240,000 / yearWe have completed hundreds of engagements for leading private equity firms across North America, Europe, the Middle East, China and Southeast Asia creating sustainable shareholder value. At Oliver Wyman, we take a multi-specialist approach to our engagements, bringing teams comprising both deep industry and functional expertise, supported by proprietary approaches and a world-class network.
Client Portfolio Manager, Public Fixed Income (Emerging Markets Debt) Barings LLCClient Portfolio Manager, Public Fixed Income (Emerging Markets Debt)Boston, MA$100,000–$140,000 / yearBarings' Client Portfolio Managers work in close partnership with investment teams, sales professionals, and other stakeholders across the organization, serving as subject matter experts focused on business development, client servicing, and product development for specific investment strategies. The successful candidate will work closely with senior team members, the investment team, and the broader Global Client Group to support existing clients and help drive future growth across Barings' Emerging Markets Debt platform.
Associate, Service - Boston (September Start) GLGAssociate, Service - Boston (September Start)Boston, MAArmed with those qualities, you’ll go through our robust onboarding, apprenticeship, and training programs so that you can grow and hone the skills needed to succeed, including having agency over project delivery, client relationship-building, and expert engagement. In just a few months, you will be owning the project lifecycle, speaking frequently with leading clients and experts – all while receiving continued coaching and mentoring from your team to help you develop top-tier project management and communication skills.
Associate Portfolio Manager - Parametric Morgan StanleyAssociate Portfolio Manager - ParametricBoston, MA$70,000–$140,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. The Associate Portfolio Manager plays a key role in managing customized equity portfolios designed to maximize tax efficiency while closely tracking client-specific benchmarks and market indexes.
Associate Banker I - Marlborough TD BankAssociate Banker I - MarlboroughMarlborough, MassachusettsConnects with customers, provides financial advice, and deepens relationships through lead management activities to include the creation & management of self-generated leads, the management of received partner/retail to retail referral leads or campaign leads, customer outreach (outbound calls, relay SMS), setting and/or hosting appointments, and lead prioritization. Services the customer, on both the teller line and platform as needed, with the ability to service customers with opening/closing personal deposit accounts, everyday bank transactions, debit card/credit card issues, regulation E, mobile and on-line (digital) banking.
Associate Director, People Business Partner Relay Therapeutics IncAssociate Director, People Business PartnerCambridge, MAReporting to the Senior Director, HR Business Partner, this individual will independently support client groups across Research and G&A, provide day-to-day HRBP support to Clinical Development as needed, and lead the execution of key enterprise-wide talent initiatives, including performance management, talent management, employee engagement, and other core people programs. The Associate Director, Human Resources Business Partner (HRBP) serves as a trusted advisor to leaders across Research and General & Administrative (G&A) functions, partnering to build high-performing teams and enable organizational effectiveness.
NewAssociate Veterinarian at MetroVet Veterinary Clinic in Boston MA MetroVet Veterinary ClinicAssociate Veterinarian at MetroVet Veterinary Clinic in Boston MABoston, MA$120,000–$140,000Whether you are exploring the local green spaces or enjoying everything the greater Boston area has to offer, this location provides a vibrant and accessible lifestyle that perfectly balances your professional dedication with your personal life. We provide the best of care for surgery, dentistry, preventative medicine, dermatology, internal med, vaccines, urgent care services, acupuncture, chiropractic care, as well as a focus on nutrition and behavior.
ASSOCIATE ATTORNEY - CYBERSECURITY, PRIVACY & AI (3 Cities) Pernini Recruiting CompanyASSOCIATE ATTORNEY - CYBERSECURITY, PRIVACY & AI (3 Cities)Boston, MACybersecurity, Privacy & Artificial Intelligence Practice Group Location: Boston, MA\ Los Angeles, CA\San Francisco, CA HYBRID Our client, a global AmLaw 50 law firm , with a globally recognized Cybersecurity, Privacy & AI practice , is seeking a highly qualified Associate Attorney to join its collaborative and forward-thinking team. Experience with data breach response , incident investigations, and defense of regulatory enforcement actions brought by state attorneys general, the FTC, OCR/HHS, SEC cybersecurity regulators, or EU authorities is a plus.
NewAssociate Sales Representative/ Sales Development Rep- Title Insurance (MA) Pernini Recruiting CompanyAssociate Sales Representative/ Sales Development Rep- Title Insurance (MA)Boston, MA$25.49–$33.98 / hourOur client, a leading provider of title insurance, financial, and escrow services, is seeking a Associate Title Insurance Sales Representative/Sales Development Representative to support business development and client relationship initiatives within the Boston residential real estate market. You’ll receive hands-on training, mentorship from experienced sales leaders, and a clearly defined path for career advancement, while gaining exposure to sophisticated real estate transactions and client needs.
Registered Client Service Associate (Boston, MA) Oppenheimer Holdings IncRegistered Client Service Associate (Boston, MA)Boston, MA$60,000–$65,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the State of Massachusetts and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Registered Client Service Associate Morgan StanleyRegistered Client Service AssociateBoston, Massachusetts$31,200–$90,000 / yearOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit).
Client Service Associate - Senior Baker Tilly Virchow KrauseLLPClient Service Associate - SeniorTewksbury, MA$80,200–$105,000 / yearBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Job Description: Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
PWM Client Service Associate Morgan StanleyPWM Client Service AssociateBoston, Massachusetts$15–$40.87 / hourOur values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. Answering general non-investment related questions concerning client accounts, including relaying stock positions, and providing account balances (e.g., funds due and margin debit).
Client Services Associate / Travel HB TravelsClient Services Associate / TravelSalem, MassachusettsThis opportunity is ideal for motivated individuals who thrive in a client-focused environment and are eager to build a rewarding career in the travel industry with complete flexibility. If you are seeking a professional, flexible, and growth-oriented role where you can combine your love for travel with exceptional client service, this may be the perfect fit.
Client Service Associate - Senior Baker Tilly Virchow Krause, LLPClient Service Associate - SeniorTewksbury, MA$80,200–$105,000 / yearBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Job Description: Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers- New York, London, San Francisco, Los Angeles, Chicago and Boston.
Client Services Associate II First Technology Federal Credit UnionClient Services Associate IIChelmsford, MA$27.50–$33 / hourFull timeCommunicate regularly via telephone, mail, email, social media, etc. to facilitate regular review meetings, webinars, social media content curation, email drip campaigns, and other client reach out efforts in alignment with Client Experience Plan. The Client Services Associate II supports the Financial Advisor(s) in the prospecting, marketing, sales and service of investment products while consistently meeting a high level of service and client engagement.
Client Services Associate Foundation Medicine IncClient Services AssociateBoston, MA$42,800–$53,500 / yearAbout the Job: The Client Services Representative is responsible for responding to and resolving a wide range of client inquiries and requests as well as acting as a liaison between departments within FMI, and between FMI and its partners, customers and the patient. Successfully manage high volumes of client-facing interactions and establish strong rapport with physicians, medical/lab staff, and patients via phone and e-mail communication.
Client Service Associate Partners Capital Investment Group LLPClient Service AssociateBoston, MA$65,000–$80,000 / yearPart timeClients include Syracuse University, Sesame Workshop, INSEAD Business School, New York’s Metropolitan Opera, San Francisco Symphony, Eton College, Colorado College, several Oxford and Cambridge University Colleges, several family offices around the world, and senior executives from leading global investment firms. With $75B+ in assets under management, the firm constructs customized investment portfolios for its clients tapping into its deep network of partnerships with what we consider exceptional asset managers across all major asset classes.
Client Service Associate (Boston, MA) Oppenheimer & Co. Inc.Client Service Associate (Boston, MA)Boston, MA$50,000–$55,000 / yearWith roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. This salary range is specific to the State of Massachusetts and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs.
Associate Director Product Design Chewy IncAssociate Director Product DesignBellevue, MA$166,000–$265,000 / yearAbility to lead design for multiple tools and large-scale initiatives involving multiple business groups; Communication & Collaboration; Strong communication, presentation, and social skills. As a team of hard-working, collaborative, and fun-loving designers, researchers, and builders, we're looking for creative and driven talent to join the pack.
Currency Admin Client Service Associate HireTalentCurrency Admin Client Service AssociateBoston, MAWe are seeking a Client Service Representative - FX Currency Administration to support daily operational activities and client servicing functions within a fast-paced financial services environment. This role is responsible for ensuring the timely execution of client deliverables, responding to client inquiries, and supporting foreign exchange (FX) administration processes.
FX Client Service Associate PhaxisFX Client Service AssociateBoston, MAHandle daily tasks for specific Currency Administration clients, collaborating with management to address inquiries and meet daily deliverables. The role involves managing daily operations and providing client support for Currency Administration.
Client Service Associate (Mail & Shipping/Receiving) SPS North AmericaClient Service Associate (Mail & Shipping/Receiving)Lowell, MA$19.50–$21.50 / hourAcross North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
Client Service Associate – Travel (Remote) HomebasedcareersintravelClient Service Associate – Travel (Remote)Salem, MassachusettsRemoteIn this role, you will assist clients with travel planning, provide excellent customer service, and help coordinate memorable travel experiences. We are looking for motivated and service-oriented individuals to join our growing travel team as a Client Service Associate – Travel .
Client Service Associate GW&K Investment ManagementClient Service AssociateBoston, MassachusettsThe Client Service Associate serves as a primary point of contact for high-net-worth clients, delivering high-touch service experience while partnering closely with Portfolio Managers, custodians, and internal operations. Everything we do from our mission to help our clients achieve their investment objectives, to building and sustaining a diverse, equitable, and inclusive culture is achieved because of the dedicated, talented, collaborative people who work here.
Work From Home - Client Services Associate Global Elite Empire ConsultantsWork From Home - Client Services AssociatePawtucket, Rhode IslandAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
NewClient Services Associate Hub InternationalClient Services AssociateBoston, MA$20.44–$30 / hourWhether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance.
Client Services Associate Hub International InsuranceClient Services AssociateBoston, MassachusettsWhether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance.
Client Service Associate PathstoneClient Service AssociateBoston, Massachusetts$70,000–$85,000 / yearFounded in 2001 and based in San Francisco, the firm has spent over two decades refining its proprietary technology to deliver tax-efficient investment outcomes and specializes in developing investment solutions at scale for its clients. About Concentric Innovation: Concentric Innovation (“Concentric”) is an investment management firm specializing in customized direct indexing and integrated portfolio solutions for independent RIAs, family offices, and institutional investors.
Client Service Associate Guidepoint Global LLCClient Service AssociateBoston, MALead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration. You will learn how to assess client needs, identify the types of experts best suited to address them, and recruit new experts into Guidepoint's global network of more than 1,750,000 Advisors.
Tax Senior Associate I Private Client Services CBIZ IncTax Senior Associate I Private Client ServicesBoston, MAWith industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Senior Tax Associate - Private Client Services Andersen Tax LLCSenior Tax Associate - Private Client ServicesSouthborough, MASenior Associates in our Private Client Services practice, manage and support their team on multiple engagements for a wide range of sophisticated clients, including some of the Wealthiest Families in the US, Family Offices, Owner Operated Business Entities, Alternative Investment Fund Principals, Trusts and Estates. Advanced credential or desire to obtain advanced credential allowing for IRS client representation (i.e. CPA or JD); Self-starter with the initiative to seek out opportunities and ability to work successfully in a fast-paced, high-pressure environment; and.
SEASONAL Soap Maker / Retail Associate Part time Buff City Soap FranchiseSEASONAL Soap Maker / Retail Associate Part timeLouisville, KYPart timeI further understand that any material omissions, false, misleading or otherwise incorrect statements made on this application or during the pre-employment process may be grounds for cancellation of this application or, if I am employed at the time it is discovered, my immediate termination. I understand that this application does not constitute an agreement or contract for employment for any specified period or definite duration and that no representative of the employer, other than an authorized officer, has the authority to make any assurances to the contrary.