Human Resources Business Partner Fortis Construction IncHuman Resources Business PartnerTulsa, OKAlongside site leadership, identify initiatives to enhance employee retention, inclusion, and connection to Fortis culture, including but not limited to employee surveys, employee focus groups, team building opportunities, etc. Job Description: The on-site Human Resources Business Partner will facilitate delivery of all aspects of HR services within one or more job sites, including but not limited to employee relations, on-boarding, performance management, employee engagement, and employee success.
CDL-A - New pay increase - Over-the-Road (OTR) Van Truckload truck driver SchneiderCDL-A - New pay increase - Over-the-Road (OTR) Van Truckload truck driverShawnee, OK$1,040–$1,275This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. $3,000 sign-on bonus paid over 12 monthly payments in your first year for inexperienced drivers.
CDL-A - Team Van Truckload truck driver SchneiderCDL-A - Team Van Truckload truck driverLawton, OK$1,400–$1,700The amenities you want – Nationwide facility network with free parking, many locations offering free showers, laundry, WiFi, exercise equipment, TV lounges, cafeterias and more. New equipment – Elite Team-spec'd trucks average only 12 months old, with automated transmissions, optimized idle, upgraded driver’s seat and more.
Manager, Human Resources Business Partner HireRightManager, Human Resources Business PartnerTulsa, OklahomaFull timeOverview: HireRight is seeking an experienced Manager, Human Resources Business Partner to support our Global Operations organization, partnering with leaders across a fast-paced, customer-centric business supporting approximately 2,000 employees worldwide. Reporting to the Director, HRBP, you will serve as a trusted advisor to Operations leaders, helping drive business performance through strategic workforce planning, employee relations, talent development, organizational effectiveness, and manager capability.
Senior Human Resources Business Partner Saint Francis Health SystemSenior Human Resources Business PartnerOKWork Experience: Minimum of five years HR Generalist, Employee Relations, Organizational Development, or consulting experience with demonstrated knowledge of all human resource functions; or 3 years experience with a master's degree in related field accepted. HRBP develops partnerships across the HR Centers of Excellence to deliver value-added service to system leadership and employees, while supporting the mission, values and business goals and strategies of the organization.
NewAccounting Manager System OneAccounting ManagerBroken Arrow, OK$80,000–$85,000 / yearSystem One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. Strong ERP systems experience; implementation or upgrade experience highly preferred.
Human Resources Business Partner (Mid-Level or Senior) Spirit AeroSystems Holdings IncHuman Resources Business Partner (Mid-Level or Senior)Tulsa, OK$77,650–$119,100 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Drug Free Workplace: We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Human Resources Business Partner (Mid-Level or Senior) The Boeing CoHuman Resources Business Partner (Mid-Level or Senior)Tulsa, OK$77,650–$119,100 / yearWe also provide eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. Drug Free Workplace: We are a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Operations Manager PattersonOperations ManagerOklahoma City, OK$78,700–$104,833.33Inventory Management: Manage merchandise, parts, and equipment inventory processes and inventory turns; responsible for resolution of inventory variances; play active role in excess inventory liquidation. Review and evaluate the work of direct reports to assess job performance; coach and mentor employees to improve their performance; create performance improvement plans when necessary.
Human Resources Business Partner - FuzeRx Alto IncHuman Resources Business Partner - FuzeRxOKRemote$120,000–$150,000 / yearPhysical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees), and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.
NewHuman Resource Business Partner - Tulsa, OK or Canonsburg, PA DT Midstream IncHuman Resource Business Partner - Tulsa, OK or Canonsburg, PATulsa, OKThis mid-level Human Resources (HR) Business Partner will provide high level internal-customer service and HR support to leaders and team members across various HR functions, including talent management, performance management, engagement, employer branding, offboarding, and administration of HR policies. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Executive Vice President - Human Resources PRC ResourcesExecutive Vice President - Human ResourcesOklahoma City, OKCONTEXT: PRC Resources is conducting a confidential search on behalf of a growing oilfield services organization with approximately 1,000 employees operating across multiple states. The company is seeking an Executive Vice President of Human Resources to serve as a key member of the executive leadership team and help drive its people, culture, and organizational strategy.
Human Resources Coordinator (HRC) Select Specialty Hospital - TulsaHuman Resources Coordinator (HRC)Tulsa, Oklahoma$60,000–$70,000 / yearThis is a hands-on, hospital-based HR Coordinator role for someone who wants to be close to the work- supporting caregivers, leaders, and operations; while partnering closely with our HR Shared Services team. If you are passionate about people, energized by variety, and eager to grow your HR skillset while influencing hospital operations and HR strategy, this role offers a unique opportunity to learn, contribute, and make a difference and grow every day.
Manager, Human Resources CoreCivic IncManager, Human ResourcesOKThe Manager, Human Resources provides facility leadership in areas that include employee relations, employee benefits, safety and health, wage and salary administration, performance management, and employment which includes recruiting, placement, on-boarding, and staff development. Lead all aspects of Human Resources administration to include, but not limited to, benefits, compensation, compliance, employee relations, organizational development, recruitment, and other general areas of human resources.
Human Resources Generalist Valmont Industries IncHuman Resources GeneralistTulsa, OKadministration of engagement surveys, implementation and enhancements of new technologies, analyzing candidate assessment tools for implementation, utilization, and effectiveness, administering and analyzing exit interview results) Development and maintenance of HR related metrics and reports from those systems and performing the analysis on results including creating professional presentations with data from various systems and reports. This position will coordinate and provide comprehensive Human Resources support for assigned clients and must build and develop effective relationships with the leaders, managers and employees to influence and execute HR processes and initiatives.
NewAssociate Vice President of Human Resources Charleston Southern UniversityAssociate Vice President of Human ResourcesOklahoma City, OKThe Associate Vice President serves as a trusted advisor to executive leadership, develops and implements people strategies that support the Universitys mission and strategic priorities, and fosters a culture of service, accountability, and continuous improvement. Through innovative leadership and operational excellence, this position ensures the University attracts, develops, and retains a highly engaged workforce while advancing Charleston Southern Universitys Christ-centered mission.
Temporary - Human Resources Generalist (Manufacturing) Smiths Group PlcTemporary - Human Resources Generalist (Manufacturing)Tulsa, OKWe serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward.
Director of Human Resources Fisk UniversityDirector of Human ResourcesOklahoma City, OKThe Director is responsible for providing effective employment-related services to a large and diverse workforce and for overseeing the management of the human resources information technology database systems, including the administration of personnel files and other data retention and reporting requirements for faculty and staff. As the Chief HR leader for the campus, the Director continually improves human resources systems and ensures the delivery of high-quality services to the faculty and staff of the University in a manner consistent with the strategic plan, vision, mission, and values of the University.
Human Resources Coordinator (HRC) Select Medical CorpHuman Resources Coordinator (HRC)Tulsa, OK$60,000–$70,000 / yearThis is a hands-on, hospital-based HR Coordinator role for someone who wants to be close to the work- supporting caregivers, leaders, and operations; while partnering closely with our HR Shared Services team. If you are passionate about people, energized by variety, and eager to grow your HR skillset while influencing hospital operations and HR strategy, this role offers a unique opportunity to learn, contribute, and make a difference and grow every day.
University Human Resources Benefits Coordinator AS6847 The OSU/A&M SystemUniversity Human Resources Benefits Coordinator AS6847Stillwater, Oklahoma$50,000–$62,500 / yearThe Education and Outreach Benefits Coordinator is responsible for the strategic coordination of benefits communication, wellness initiatives, benefits fairs, education sessions, and outreach across the OSU/A&M System, including OSU Main campus, branch campuses, and A&M campuses. The Coordinator uses utilization reports, employee inquiry trends, wellness participation data, and vendor information to identify education gaps, recommend communication strategies, and develop multi-channel campaigns that support appropriate plan participation and program engagement.
University Human Resources Benefits Coordinator AS6847 Oklahoma State UniversityUniversity Human Resources Benefits Coordinator AS6847Stillwater, OK$50,000–$62,500 / yearThe Education and Outreach Benefits Coordinator is responsible for the strategic coordination of benefits communication, wellness initiatives, benefits fairs, education sessions, and outreach across the OSU/A&M System, including OSU Main campus, branch campuses, and A&M campuses. The Coordinator uses utilization reports, employee inquiry trends, wellness participation data, and vendor information to identify education gaps, recommend communication strategies, and develop multi-channel campaigns that support appropriate plan participation and program engagement.
Human Resources -Learning and Development Specialist RoxtecHuman Resources -Learning and Development SpecialistTulsa, OKWe are seeking an experienced and dynamic Learning & Development Specialist to design, deliver, and manage training programs across all departments of our organization, including Sales, Marketing, Inside Sales, Customer Service, Order Entry, Supply Chain, Production, and Fabrication. This role is critical in ensuring employees are well-equipped with the knowledge, skills, and compliance understanding necessary to excel in their roles and meet the company’s objectives.
Human Resources (HR) Specialist The Weitz Company LLCHuman Resources (HR) SpecialistOKWhat You'll Do: Foster a positive work environment by planning and implementing employee engagement initiatives such as team-building events, recognition programs, wellness challenges, and feedback forums Exhibit and promote consistent communication of company values to build a trusting work environment and align site teams with organizational goals and priorities Coordinate new hire onboarding for salaried employees and interns including desk setup, training needs, new hire gifts and overall experience Partner with hiring managers, HR team members, and other stakeholders to create onboarding schedules for new employees Coordinate with internal stakeholders on companywide programming and processes; advocate, share applicable resources, and ensure effective implementation at business unit level while tracking progress Facilitate the offboarding process Maintain accurate personnel records, systems, HRIS data, and ensure updates are communicated promptly Respond to unemployment claims, complete E-Verify processes, and assist with internal HR-driven audits Facilitate employee relocations by collaborating with HR, project teams, traveling employees, and the company relocation vendor in a timely manner and creating/issuing transfer memos to ensure a seamless transition Stay informed on applicable employment laws and regulations to ensure compliance Identify opportunities for continuous improvement, market competitiveness, and efficiency of processes, policies, and integration between HR and Operations. Skills: Extremely organized and a skill multi-tasker Positive attitude and excellent interpersonal skills Detail-oriented and highly organized High level of professionalism and tact Excellent written and verbal communication skills across all levels of the organization High level of confidentiality Continuous improvement mindset with the desire to provide high quality work in a timely manner Bilingual (fluent) in English and Spanish is a plus.
Human Resources Coordinator Alfa Laval ABHuman Resources CoordinatorBroken Arrow, OK$25–$30 / hourWhat you know: Bachelor's degree or Associate's degree in Human Resources, Business Administration, or a related field, preferred with relevant experience, and: Minimum of 3 years' of experience in HR coordination, administration, or similar roles. As HR Coordinator, you'll help us live our values of team play, exploration, dedication, and respect every day, ensuring our global teams feel supported, connected, and inspired to make a difference.
HR Business Partner eTeam Inc.HR Business PartnerTulsa, OK$62,171 / hourThe HRBP develops partnerships across the HR Centers of Excellence to deliver value-added service to system leadership and employees, while supporting the mission, values and business goals and strategies of the organization. The HRBP provides support on workforce issues impacting strategic and business objectives, provides data analysis and assists with employee relations issues and various HR initiatives.
HR Business Partner IMCS Group IncHR Business PartnerTulsa, OKThe HRBP develops partnerships across the HR Centers of Excellence to deliver value-added service to system leadership and employees, while supporting the mission, values and business goals and strategies of the organization. The HRBP provides support on workforce issues impacting strategic and business objectives, provides data analysis and assists with employee relations issues and various HR initiatives.
HR Business Partner II/III Greenheck Fan CorpHR Business Partner II/IIITulsa, OK$85,731–$117,552 / yearAs an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. The person is required to have close visual acuity to perform an activity such as: preparing and analyzing data, and figures; transcribing; viewing a computer terminal; extensive reading.
Senior HR Business Partner OGE Energy CorpSenior HR Business PartnerOklahoma City, OK$79,643–$106,184 / yearThis position will serve as a business partner with leaders and employees across the organization by providing support in employee relations, performance management, change management, organizational development, individual development planning (succession planning), workforce planning, and other workplace initiatives, to drive operational excellence. Partner with members and leaders to support and drive initiatives in culture management (engagement), employee relations, change management, organizational design, workforce planning, succession planning, and HR project management.
Human Resource Generalist Navistar International CorpHuman Resource GeneralistTulsa, OKBy coaching leaders, supporting high-volume hiring, managing employee relations in accordance with the collective bargaining agreement, and ensuring consistent policy application and compliance, the HR Generalist plays a key role in building a stable, productive, and engaged workforce. Serve as an on-site HR Generalist supporting 1400+ hourly and salaried employees; maintain strong floor presence by attending daily production huddles and engaging directly with employees and leadership.
Human Resource Manager Chart Industries IncHuman Resource ManagerTulsa, OKThe diverse applications we service echo our commitment to sustainability - from providing full hydrogen solutions across the value chain, offering small and industrial scale carbon capture solutions to customers globally, creating water treatment systems responsible for treating 4.5 billion gallons of water per day in the U.S. and delivering clean water to over a billion people worldwide, providing equipment and solutions for mission critical space launches, decarbonizing the marine industry, and electrifying the mining space. Chart even contributes to the food and beverage industry by making some of your favorite carbonated beverages possible - If nitro coffee or nitro ice cream is your thing - well, that's Chart technology too (and it's also cool)!
Human Resource Generalist International Motors, LLCHuman Resource GeneralistTulsa, OklahomaBy coaching leaders, supporting high-volume hiring, managing employee relations in accordance with the collective bargaining agreement, and ensuring consistent policy application and compliance, the HR Generalist plays a key role in building a stable, productive, and engaged workforce. Responsibilities: Serve as an on-site HR Generalist supporting 1400+ hourly and salaried employees; maintain strong floor presence by attending daily production huddles and engaging directly with employees and leadership.
HR Business Partner I Kelvion Holding GmbHHR Business Partner ICatoosa, OKSkills: The HR Business Partner utilizes strong interpersonal and communication skills daily to build trusted relationships with business leaders and employees, facilitating open dialogue and effective problem-solving. By leveraging data-driven insights and industry best practices, the HRBP drives organizational effectiveness and supports talent management strategies.
NewHR Business Partner OU HealthHR Business PartnerOklahoma City, OKPosition Title:HR Business Partner Department:Human Resources Job Description: The HR Business Partner (HRBP) provides consultative HR partnership to assigned leaders and teams, supporting day-to-day people needs and implementing HR programs that align with organizational priorities. This role applies working knowledge across core HR disciplines and coordinates with HR stakeholders to deliver solutions, improve operational consistency, and support an effective employee experience.
HR Business Partner Hillcrest Medical CenterHR Business PartnerTULSA, Oklahoma3+ years of Human Resources experience - Relevant HR experience (HR Adviser, Generalist or Specialist) gained in an organization with multiple stakeholders, including matrix relationships (Healthcare experience preferred) . The HRBP is expected to demonstrate a solid understanding of the facility’s financial position, labor market demands, and operating landscape and use this knowledge to guide people-related decisions and plans.
NewHR Business Partner AmazonHR Business PartnerOklahoma City, OKFrom coaching leadership teams on workforce and talent management to driving HR process excellence, you'll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness. You'll focus on driving organizational effectiveness and employee engagement, leveraging advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience and deliver measurable results.
Sr People Business Partner Maverik IncSr People Business PartnerTulsa, OKWhy this role matters: This role directly impacts employee engagement, leadership effectiveness, talent retention, and organizational performance by providing strategic HR partnership and coaching to leaders across the business. This role combines employee relations expertise, talent strategy, leadership coaching, and operational excellence to drive employee engagement, retention, performance, and business results.
HR Business Partner, Rural Super Rural (RSR) PXT Amazon.com IncHR Business Partner, Rural Super Rural (RSR) PXTOKAs we grow stronger as Amazon's emerging business in new locations throughout the US, our team is seeking multi-site HR leaders (known as People, Experience and Technology) that drive, based on role leveling, strategic and tactical leadership direction; providing internal customer support, and driving HR functional excellence across their assigned locations. From coaching leadership teams on workforce and talent management to driving HR process excellence, you"ll collaborate with business leaders to develop forward-looking strategies focused on operational objectives and team effectiveness.
Regional HR Business Partner (Region 2400 - Northeast) Love's Travel Stops & Country StoresRegional HR Business Partner (Region 2400 - Northeast)Oklahoma City, OKSkills: knowledge of Microsoft Office, including word processing, spreadsheet and database applications, HR specific software, strong presentation skills, willingness and ability to learn from other departments, innovator, good verbal and written communication skills, strong time management skills, strong organization skills, can-do attitude, sense of urgency, ability to take constructive criticism and strong work ethic. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers.
Sr. HR Business Partner Amazon.com IncSr. HR Business PartnerOklahoma City, OKAmazon's Fulfillment Centers (FCs) within North American Customer Fulfillment (NACF) are fast-paced environments that utilize robotics, scanning machines, and computer systems that track and allow the delivery of millions of items (and smiles) to households daily. This role balances tactical excellence with strategic insight, leveraging both technology and human judgment to align local leadership, centralized support, and systems in delivering high-quality employee experiences.
HR Business Partner Hillcrest Hospital SouthHR Business PartnerTULSA, OklahomaHillcrest Hospital South, a full-service 180-bed facility located in south Tulsa, offers a comprehensive range of inpatient and outpatient services utilizing cutting-edge technology in a welcoming community environment. 3+ years of Human Resources experience - Relevant HR experience (HR Adviser, Generalist or Specialist) gained in an organization with multiple stakeholders, including matrix relationships (Healthcare experience preferred) .
HR Business Partner Utica Park Clinic Oklahoma Heart Institute Human ResourcesHR Business PartnerTulsa, Oklahoma3+ years of Human Resources experience - Relevant HR experience (HR Adviser, Generalist or Specialist) gained in an organization with multiple stakeholders, including matrix relationships (Healthcare experience preferred) . Located on the campus of Hillcrest Medical Center and with 13 clinics across the region, OHI combines the expertise of nationally recognized cardiovascular physicians with the region’s most advanced technology and personalized patient care.
HR Business Partner I Greenheck GroupHR Business Partner ITulsa, OklahomaAs the HR Business Partner, you will play a key role in shaping our employee experience by partnering with leaders, supporting team members, and driving initiatives that improve engagement, development, and organizational performance. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands.
People Business Partner MeritonPeople Business PartnerOklahoma City, OklahomaBy leveraging data-driven insights, building leadership capability, and partnering closely with Centers of Excellence, the People Business Partner ensures effective decision-making, strengthens organizational capability, and fosters a high-performing, compliant, and values-driven culture. Investigate, and propose solutions for, very complex and/or contentious employee relations cases in liaison with line managers; coordinate the organization's response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines.
People Business Partner Meriton LLCPeople Business PartnerOklahoma City, OKBy leveraging data-driven insights, building leadership capability, and partnering closely with Centers of Excellence, the People Business Partner ensures effective decision-making, strengthens organizational capability, and fosters a high-performing, compliant, and values-driven culture. Investigate, and propose solutions for, very complex and/or contentious employee relations cases in liaison with line managers; coordinate the organization''s response to legal cases brought by individuals; contribute to the preparation of legal submissions and ensure all parties complete casework accurately and within deadlines.
HR Business Partner Morton Industries Holdings LLCHR Business PartnerOklahoma City, OKServes as a liaison between management and employees by handling questions, interpreting and administering polices and helping resolve work-related problems. Verbal Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
HR Business Partner Ardent Health Partners LLCHR Business PartnerTulsa, OKJoin our team as a day shift, full-time, HR Business Partner in Tulsa, OK. Thrive in a People-First Environment and Make Healthcare Better.
Organizational Change Senior Manager - Chemicals & Natural Resources Accenture PlcOrganizational Change Senior Manager - Chemicals & Natural ResourcesOklahoma City, OKApply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact. You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.
Organizational Change Manager - Chemicals & Natural Resources Accenture PlcOrganizational Change Manager - Chemicals & Natural ResourcesOklahoma City, OKApply human-centered design principles to co-create change solutions and personalized change journeys that can be scaled through digital and AI-enabled approaches Use Generative AI thoughtfully to accelerate change delivery, such as developing, testing, and tailoring engagement content, learning assets, and manager enablement, while remaining accountable for quality, tone, and impact. You will help clients reinvent how their organizations operate in an AI-enabled, data-informed world where work is digital by default, change is continuous, and people work alongside advanced tools to deliver outcomes at speed and scale.
Talent & Workforce Consulting Sr. Manager, Chemicals & Natural Resources Accenture PlcTalent & Workforce Consulting Sr. Manager, Chemicals & Natural ResourcesOklahoma City, OKLeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.
Talent & Workforce Consulting Manager, Chemicals & Natural Resources Accenture PlcTalent & Workforce Consulting Manager, Chemicals & Natural ResourcesOklahoma City, OKLeverage Talent Intelligence and Skills Technology platforms such as Reejig, TechWolf, Draup, TalentNeuron, Lightcast, Eightfold, Gloat, SkyHive, and related solutions to generate workforce insights and enable skills-driven talent strategies. With a passion for building future-ready organizations, you bring a blend of strategic thinking, AI and digital fluency, human-centered design, data-driven decision making, and practical execution to every client engagement.